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Project Auditing
3
The Project Audit
• What and why
• Benefits of a project audit
• Judging success and failure
• Determining project objectives
• Contents and format of a project audit
• Project Audit Life Cycle
• Responsibilities of an auditor
4
What is a Project Audit, & Why Is It
Done?
• A formal inquiry into any or all aspects of a project
– It is highly flexible and may focus on whatever matters senior
management desires
– Must have credibility in the eyes of the stakeholders
• Possible reasons:
– Revalidate the business feasibility of the project
– Reassure top management
– Confirm readiness to move to next phase of project
– Investigate specific problems
5
Some Specific Benefits of a Well-Done
Project Audit
• Identify problems earlier
• Clarify performance/cost/schedule relationships
• Improve project performance
• Identify future opportunities
• Evaluate performance of project team
• Reduce costs
• Inform client of project status/prospects
• Reconfirm feasibility of/commitment to project
6
Judging a Project’s Success
• To what extent is a project meeting its objectives?
• Efficiency: Does the project use resources in a cost-effective
manner? Cost efficiency? Schedule efficiency?
• Customer impact/satisfaction: Quality, timeliness, customer
satisfaction, meeting/exceeding specifications.
• Business success: Meeting expectations in ROI, market share,
cash flow
• Future potential: Will project lead to future business
prospects?
7
The Difference Between Project
Success & Failure
• Audits of 110 projects over 11 years reveal four
basic differences between success and failure
– Objectivity in design, scope, cost and schedule
– Experienced people throughout project
– Authority commensurate with responsibility
– Clear responsibility and accountability
8
Determining What the Project
Objectives Really Are
• Explicit objectives are easy to find
– Cost, schedule, performance specs
– Profit targets
• Ancillary objectives are not
– Examples include lessons learned i.e. retaining
employees, maintaining a customer, getting a “foot
in the door,” developing a new capability, blocking a
rival
9
Determining What the Project
Objectives Really Are
• Ancillary goals
– Identify organizational strengths and weaknesses in project-
related personnel, management, and decision-making
techniques and systems
– Identify risk factors in the firm’s use of projects
– Improve the way projects contribute to the professional
growth of project team members
– Identify project personnel who have high potential for
managerial leadership
10
Ancillary Objectives are Important, but
Often Obscure
• If an audit ignores ancillary objectives, it will draw an
incomplete picture
• But people tend to disguise ancillary objectives. Why?
– If not explicit, how can it be judged a failure?
– People and teams may have their own goals and priorities
– The stronger the project culture, the greater the suspicion
toward outsiders, e.g., auditors
11
Costs of Project Audits
• While audits offer benefits, they aren’t free
• Some costs are obvious, others less so
– Salaries of auditors and staff
– Distraction from project work
• Before and during the audit
– Anxiety and morale within the project
– Cost of outside experts
12
Timing of the Audit
• Early audits tend to focus on technical issues,
and tend to benefit the project
• Later audits lean toward cost and schedule,
and tend to benefit the parent organization
– Transfer of lessons learned to other projects
13
Contents of a Project Audit
• Format can vary, but six areas should be covered (Project
status, in all dimensions):
1. Current status of the project
2. Future status
3. Status of crucial tasks
4. Risk assessment
5. Information pertinent to other projects
6. Limitations of the audit
• Far broader in scope than a financial audit.
• May deal with the project as a whole or any component or set of
components of the project
14
The Audit/Evaluation Team
• Typical areas that may furnish audit team members are:
– The project itself
– The accounting/controlling department
– Technical specialty areas
– The customer
– The marketing department
– Purchasing/asset management
– Human resources
– Legal/contract administration department
15
A Format for a Project Audit
• Introduction
– Including project objectives
– Also audit assumptions, limitations
• Current project status
– Cost
– Schedule
– Progress/Earned Value
– Quality
16
Format for Project Audit (cont’d)
• Future Project Status
– Conclusions and recommendations
• Critical Management Issues
– A Pareto approach
• Risk Management
– Major threats to project success
• Appendices
17
The Project Audit Life-Cycle
• Like the project itself, the audit has a life cycle
• Six basic phases:
– 1. Project audit initiation
• Focus and scope of audit; assess methodologies, team
members required
– 2. Baseline Definition
• Determine the standards against which performance
will be measured
18
The Audit Life Cycle (cont’d)
– 3. Establishment of Audit Database
• Gathering/organizing pertinent data
• Focus on what’s necessary
– 4. Data Analysis
• The judgment phase
• Comparison of actuals to standard
19
The Audit Life Cycle (cont’d)
– 5. Audit Report Preparation
• Present findings to PM first
• Then, prepare final report
– 6. Audit Termination
• Review of audit process
• Disbanding of team
20
Responsibilities of a Project Auditor
• As in medicine, “first do no harm”
• Be truthful, upfront with all parties
• Maintain objectivity and independence
– Acknowledge entering biases
• Project confidentiality
• Limit contacts to those approved by
management

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Project Auditing

  • 1.
  • 3. 3 The Project Audit • What and why • Benefits of a project audit • Judging success and failure • Determining project objectives • Contents and format of a project audit • Project Audit Life Cycle • Responsibilities of an auditor
  • 4. 4 What is a Project Audit, & Why Is It Done? • A formal inquiry into any or all aspects of a project – It is highly flexible and may focus on whatever matters senior management desires – Must have credibility in the eyes of the stakeholders • Possible reasons: – Revalidate the business feasibility of the project – Reassure top management – Confirm readiness to move to next phase of project – Investigate specific problems
  • 5. 5 Some Specific Benefits of a Well-Done Project Audit • Identify problems earlier • Clarify performance/cost/schedule relationships • Improve project performance • Identify future opportunities • Evaluate performance of project team • Reduce costs • Inform client of project status/prospects • Reconfirm feasibility of/commitment to project
  • 6. 6 Judging a Project’s Success • To what extent is a project meeting its objectives? • Efficiency: Does the project use resources in a cost-effective manner? Cost efficiency? Schedule efficiency? • Customer impact/satisfaction: Quality, timeliness, customer satisfaction, meeting/exceeding specifications. • Business success: Meeting expectations in ROI, market share, cash flow • Future potential: Will project lead to future business prospects?
  • 7. 7 The Difference Between Project Success & Failure • Audits of 110 projects over 11 years reveal four basic differences between success and failure – Objectivity in design, scope, cost and schedule – Experienced people throughout project – Authority commensurate with responsibility – Clear responsibility and accountability
  • 8. 8 Determining What the Project Objectives Really Are • Explicit objectives are easy to find – Cost, schedule, performance specs – Profit targets • Ancillary objectives are not – Examples include lessons learned i.e. retaining employees, maintaining a customer, getting a “foot in the door,” developing a new capability, blocking a rival
  • 9. 9 Determining What the Project Objectives Really Are • Ancillary goals – Identify organizational strengths and weaknesses in project- related personnel, management, and decision-making techniques and systems – Identify risk factors in the firm’s use of projects – Improve the way projects contribute to the professional growth of project team members – Identify project personnel who have high potential for managerial leadership
  • 10. 10 Ancillary Objectives are Important, but Often Obscure • If an audit ignores ancillary objectives, it will draw an incomplete picture • But people tend to disguise ancillary objectives. Why? – If not explicit, how can it be judged a failure? – People and teams may have their own goals and priorities – The stronger the project culture, the greater the suspicion toward outsiders, e.g., auditors
  • 11. 11 Costs of Project Audits • While audits offer benefits, they aren’t free • Some costs are obvious, others less so – Salaries of auditors and staff – Distraction from project work • Before and during the audit – Anxiety and morale within the project – Cost of outside experts
  • 12. 12 Timing of the Audit • Early audits tend to focus on technical issues, and tend to benefit the project • Later audits lean toward cost and schedule, and tend to benefit the parent organization – Transfer of lessons learned to other projects
  • 13. 13 Contents of a Project Audit • Format can vary, but six areas should be covered (Project status, in all dimensions): 1. Current status of the project 2. Future status 3. Status of crucial tasks 4. Risk assessment 5. Information pertinent to other projects 6. Limitations of the audit • Far broader in scope than a financial audit. • May deal with the project as a whole or any component or set of components of the project
  • 14. 14 The Audit/Evaluation Team • Typical areas that may furnish audit team members are: – The project itself – The accounting/controlling department – Technical specialty areas – The customer – The marketing department – Purchasing/asset management – Human resources – Legal/contract administration department
  • 15. 15 A Format for a Project Audit • Introduction – Including project objectives – Also audit assumptions, limitations • Current project status – Cost – Schedule – Progress/Earned Value – Quality
  • 16. 16 Format for Project Audit (cont’d) • Future Project Status – Conclusions and recommendations • Critical Management Issues – A Pareto approach • Risk Management – Major threats to project success • Appendices
  • 17. 17 The Project Audit Life-Cycle • Like the project itself, the audit has a life cycle • Six basic phases: – 1. Project audit initiation • Focus and scope of audit; assess methodologies, team members required – 2. Baseline Definition • Determine the standards against which performance will be measured
  • 18. 18 The Audit Life Cycle (cont’d) – 3. Establishment of Audit Database • Gathering/organizing pertinent data • Focus on what’s necessary – 4. Data Analysis • The judgment phase • Comparison of actuals to standard
  • 19. 19 The Audit Life Cycle (cont’d) – 5. Audit Report Preparation • Present findings to PM first • Then, prepare final report – 6. Audit Termination • Review of audit process • Disbanding of team
  • 20. 20 Responsibilities of a Project Auditor • As in medicine, “first do no harm” • Be truthful, upfront with all parties • Maintain objectivity and independence – Acknowledge entering biases • Project confidentiality • Limit contacts to those approved by management