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A0-DEPENDENCES-v1.7-10142020.pdf
1.
Dependency Management More information:
mauvisoft.com © Mauvius Group Inc. All rights reserved. Reproduction by permission only. More information: mauvisoft.com • S c h o ol of Manag e m e n t • D a vid J Anderso n 12. CLASSES OF BOOKING GENERAL DEPENDENCY MANAGEMENTWITH KANBAN 11. PARKING LOTS USED TO HOLD ITEMS BLOCKED DUE TO DEPENDENT WORK EXTERNAL TO THE IMMEDIATE BOARD 17. BLOCKER CLUSTERING 18. RISK REVIEW 19. OPERATIONS REVIEW 20. DELIVERY PLANNING MEETING 1. CHECKBOXES ON KANBAN TICKET DESIGN 5. ROWS ON KANBAN BOARDS 6. SEQUENTIAL DEPENDENCIES SHOWN FROM LEFT TO RIGHT IN THE DESIGN OF WORKFLOW KANBAN BOARDS 10. PARENT-CHILD DEPENDENCIES IN THE DESIGN OF TWO-TIERED KANBAN BOARDS 13. DYNAMIC RESERVATION SYSTEMS 15. TRIAGE TABLES (BASED ON PROBABLE COST OF DELAY IN STARTING) 14. MAPPING SHARED SERVICES TO AN EXISTING BOARD USING A COLUMN WITH A WIP LIMIT OR AVATARS FOR INDIVIDUALS 16. MARKING BLOCKED TICKETS WITH DIFFERENT COLORS TO INDICATE THE TYPE OF DEPENDENCY 4. CAPACITY ALLOCATION FOR TYPES OF WORK OR SOURCES OF DEMAND 2. DECORATING TICKETS TO SHOW PEER-TO-PEER DEPENDENCY 7. SPLIT-MERGE BOARD DESIGN TO SHOW INTEGRATION DEPENDENCIES 3. USE OF DATE FIELDS ON TICKETS TO SHOW INTEGRATION DEPENDENCY DATES There are many specific practices in the Kanban Method that contribute to an effective approach to dependency management;for example: ID TITLE Lorem opossum fur nomadic beast tail white at then snout marsupial.Then solitary what a opossum didelphimorph oil bitey is omnivore. Start End Due Other Requested Subtask 1 required complete Subtask 2 Subtask 3 Decorators to highlight risk, priori�es or others H 07/23/20 07/25/20 08/10/20 Decorators to highlight risk, priorities, or dependencies on others Checkboxes to indicate subtasks Ticket ID and work item description Color of the ticket Time stamps to track lead time Visualization of time spent or SLA Selected Work type A Work type B Work type C 10 5 5 20 System-level WIP Complete In Progress Done “We will spend half of our capacity for work type A, and 25% each for work types B and C.” 4 5 2 2 4 4 4 Next In Prog done input buffer analysis Build� R eady Test R elease R eady dev In Prog done ... concurrent activities test dev In Prog split combine team 1 team 2 req 5 Features (parents) User stories (children) Features (parents) Parent-child dependencies can be represented with 2-tiered boards. analysis feature development done test stories development test design code team 3 team 4 team 5 team 6 sla = 5 days Next In Prog done waiting on external group Late against SLA 5 4 3 4 2 2 input Buffer analysis Build� R eady Test R elease R eady Next In Prog done development dev R eady req 5 Features (parents) analysis feature development done test stories development test design code team 3 team 6 sla = 5 days Column WIP Limit = 5 Test is a shared service across 5 dev teams. In this example, testing was offshore in Chennai, India. 5 Small orange tickets are avatars for people from shared services such as enterprise architecture and user experience design. Amanda Nick Daniel Maria Ted Steve Matt Lucy Emily Alex Sarah Katy Next input buffer analysis Concurrent Activities Build R eady Test R elease R eady blocking issue defect 8. CLASSES OF DEPENDENCY MANAGEMENT 9. CLASSES OF SERVICE POOL OF IDEAS READY (2) (2) (3) ACTIVITY ONGOING ONGOING DONE DONE ACTIVITY DONE CLASS OF DEPENDENCY MANAGEMENT & CLASS OF RESERVATION CLASS OF DEPENDENCY MANAGEMENT CUSTOMER TICKET AND EXPECTATIONS CALLED SERVICE TICKET CUSTOMER TICKET RESERVATION CALLED SERVICE RESERVATION CUSTOMER-FACING APPLICATION SERVICES INTERNALLY FACING PLATFORM OF SHARED SERVICES NATURE OF DEPENDENCY MANAGEMENT No dependency management; dynamic, just-in-time dependency discovery. Dependency impact is built into customer lead time distribution. We start early enough & cost of delay is low enough that we don’t need to explicitly manage the dependency. We wish to mitigate the tail risk in the customer-facing lead time by ensuring dependency delivery is predictable and reliable as a consequence of reserved capacity on the called service. Assume a dependency exists: filter lead time probability density function for this assumption. Make a standby reservation just in case we have a dependency. Dependency should be given Fixed Date class of service to mitigate tail risk on customer request. We want high confidence in the start time for customer lead time. We take no risk on dependent capacity becoming unavailable. NO MARGIN FOR ERROR! We want 100% confidence in the start time for customer lead time and no risk on dependent capacity availability. ITEM IS NEEDED ASAP! We do not care about dependency management or reservations – just do it! Just-in-time, dynamic dependency discovery “RESERVED” Class of Booking “STANDBY” Class of Booking “RESERVED” Class of Booking “GUARANTEED” Class of Booking “GUARANTEED” Class of Booking Demand: INTANGIBLE Demand: INTANGIBLE Demand: STANDARD Demand: STANDARD Demand: STANDARD Demand: FIXED DATE Demand: FIXED DATE Demand: FIXED DATE Demand: FIXED DATE Demand: FIXED DATE Demand: EXPEDITE Demand: EXPEDITE Analyze & detect dependency. DoR requires confirmed “reserved” booking on called service. Analyze & detect dependency. DoR requires confirmed “Guaranteed” booking on called service. Undetermined wait: NO WIP LIMITS! WIP LIMITS! NO WAIT: PREEMPTS OTHER TICKETS Dynamic, just-in-time dependency discovery; capacity allocation on called service to guarantee service when needed. Assume dependency exists. Use filtered lead-time distribution to determine start time and class of service; standby reservation on called service (just in case); dynamic, just-in-time dependency discovery. Up-front dependency detection with reserved Class of Booking on called service; definition of ready requires up- front analysis and a reserved Class of Booking. Up-front dependency detection with guaranteed class of booking on called service; definition of ready requires up-front analysis and a guaranteed called service reservation. No dependency management; dynamic dependency discovery; expedite dependencies when discovered. DON’T CARE OPTIONAL STANDBY NONE OPTIONAL STANDBY NONE OPTIONAL RESERVED STANDBY RESERVED RESERVED GUARANTEED GUARANTEED NONE NONE FIXED DATE TRUSTED AVAILABILITY GUARANTEED ON‑TIME TAIL-RISK MITIGATION EXPEDITE 1 2 3 4 5 6 1 2 3 4 5 6 Lead Time 10 30 60 Lead Time 10 30 60 Filtered for Known Dependency Filtered Lead Time 10 30 60 Filtered for Known Dependency Filtered Lead Time 10 30 60 Filtered for Known Dependency Filtered Lead Time 10 30 60 Filtered for Known Dependency Filtered Lead Time 10 30 60 WE DO NOT CARE! RESERVED CAPACITY WE DO NOT CARE! Lead Time 1 5 15 Filtered by Calling Service Work Type Lead Time 1 5 15 Filtered by Calling Service Work Type Lead Time 1 5 15 Filtered by Calling Service Work Type Lead Time 1 5 15 Filtered by Calling Service Work Type Lead Time 1 5 15 Filtered by Calling Service Work Type Lead Time 1 5 15 Filtered by Calling Service Work Type POOL OF IDEAS READY (2) (2) (3) ACTIVITY ONGOING ONGOING DONE DONE ACTIVITY DONE A B POOL OF IDEAS POOL OF IDEAS READY READY (2) (2) (2) (2) (3) (3) ACTIVITY ACTIVITY ONGOING ONGOING ONGOING ONGOING DONE DONE DONE DONE ACTIVITY ACTIVITY DONE DONE POOL OF IDEAS READY (2) (3) (4) ACTIVITY ONGOING ONGOING DONE DONE ACTIVITY DONE A B (3) (6) POOL OF IDEAS POOL OF IDEAS POOL OF IDEAS READY READY READY (2) (2) (2) (3) (3) (3) (4) (4) (4) ACTIVITY ACTIVITY ACTIVITY ONGOING ONGOING ONGOING ONGOING ONGOING ONGOING DONE DONE DONE DONE DONE DONE ACTIVITY ACTIVITY ACTIVITY DONE DONE DONE A A A B B B (3) (3) (3) (6) (6) (6) WEEK 22 WEEK 23 WEEK 24 WEEK 25 WEEK 26 WEEK 27 WEEK 28 WEEK 30 WEEK 29 WEEK 31 WEEK 22 WEEK 23 WEEK 24 WEEK 25 WEEK 26 WEEK 27 WEEK 28 WEEK 30 WEEK 29 WEEK 31 POOL OF IDEAS POOL OF IDEAS POOL OF IDEAS READY READY READY (2) (2) (2) (2) (2) (2) (3) (3) (3) ACTIVITY ACTIVITY ACTIVITY ONGOING ONGOING ONGOING ONGOING ONGOING ONGOING DONE DONE DONE DONE DONE DONE ACTIVITY ACTIVITY ACTIVITY DONE DONE DONE < FIXED DATE > -COS- < FIXED DATE > -COS- WEEK 22 WEEK 23 WEEK 24 WEEK 25 WEEK 26 WEEK 27 WEEK 28 WEEK 30 WEEK 29 WEEK 31 WEEK 22 WEEK 23 WEEK 24 WEEK 25 WEEK 26 WEEK 27 WEEK 28 WEEK 30 WEEK 29 WEEK 31 WEEK 22 WEEK 23 WEEK 24 WEEK 25 WEEK 26 WEEK 27 WEEK 28 WEEK 30 WEEK 29 WEEK 31 < FIXED DATE > -COS- < FIXED DATE > -COS- < FIXED DATE > -COS- POOL OF IDEAS READY (2) (3) (4) ACTIVITY ONGOING ONGOING DONE DONE ACTIVITY DONE A B (3) (6) Critical and immediate cost of delay; it can exceed other kanban limit (bumps other work). EXPEDITE delay cost Critical and immediate cost of delay; it can exceed other kanban limit (bumps other work). EXPEDITE delay cost Significant cost of delay is incurred on a specific date (a hard deadline). FIXED DATE ZERO TOLERANCE delay cost Significant cost of delay is incurred on a specific date (a hard deadline). FIXED DATE delay cost Significant cost of delay is incurred on a specific date (a hard deadline). FIXED DATE delay cost Increasing urgency— cost of delay is shallow but accelerates before levelling out. delay cost STANDARD WITH DEADLINE Increasing urgency— cost of delay is shallow but accelerates before levelling out. delay cost STANDARD WITH SLE Increasing urgency— cost of delay is shallow but accelerates before levelling out. delay cost STANDARD WITH SLE INTANGIBLE Cost of delay may be significant but is not incurred until significantly later (if at all). delay cost INTANGIBLE Cost of delay may be significant but is not incurred until significantly later (if at all). delay cost Cost of delay goes up significantly around a known & fixed date. FIXED DATE Cost of delay goes up significantly around a known & fixed date. FIXED DATE delay cost delay cost CLASSES OF BOOKING Standby Reserved Guaranteed
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