YASH Technologies was selected as the long-term MSDS authoring partner for their ability to bring the necessary domain expertise as well as deep SAP EH&S knowledge to manage and maintain the MSDS creation process. Bringing a partner on board would eliminate the need to invest in data import/export procedures as all authoring would be done on Dow’s internal system.

1. SAP EH&S Success Story @ YASH
Chemical Company Utilized SAP to Create 1000 Material
Safety Data Sheets Per Month with 100% Accuracy
Industry: Chemical Manufacturing Fast Growing Volume of Material Safety Data Sheets Created
Inefficiencies for Internal EH&S Team
Geography: US
Any organization that deals with, produces, and transports hazardous
The Client: material is required to have accompanying documents stating the physical
and chemical makeup, how they may interact with other materials, what
The client’s diversified industry-
regulations are applicable, and what documentation needs to accompany
leading portfolio of specialty
it (documents could include inventory, labels, safety directions on handling
chemical, advanced materials,
the material). As a leader in the chemical manufacturing sphere, the client
agrosciences and plastics
must continuously create and generate large volumes of Material Safety Data
businesses delivers a broad range
Sheets (MSDS). The client’s internal EH&S team was able to produce 200
of technology-based products
MSDSs per month, but could not keep pace with the fast growing volume.
and solutions to customers in
It was expecting that in the next few years, the company’s business volume
approximately 160 countries and
was going to double, and the number of corresponding MSDSs and associated
in high growth sectors such as
maintenance costs would also increase. In addition, it wanted to achieve
electronics, water, energy, coatings
these objectives:
and agriculture. In 2009, the
company had annual sales of $45 ▪▪ Eliminate manual input ▪▪ Create consistency within MSDSs
billion and employed approximately
52,000 people worldwide. ▪▪ Optimize system to its fullest ▪▪ Align strategies and operations
▪▪ Improve productivity
YASH Technologies was selected as the long-term MSDS authoring partner for
their ability to bring the necessary domain expertise as well as deep SAP
EH&S knowledge to manage and maintain the MSDS creation process. Bringing
a partner on board would eliminate the need to invest in data import/export
procedures as all authoring would be done on Dow’s internal system.

2. Collaborative Partnership with YASH Allowed Company to Transform MSDS Authoring Process
The main challenge of this initiative was to create 100% accurate MSDS’s within shorter timeframes and with zero
tolerance to quality process flaws. As this was the first time the client was outsourcing the MSDS authoring activity, one
of the significant factors of a successful partnership was the ability for YASH to define, create, and refine current process
documents, along with associate training material. YASH was able to extract the data necessary such as standards and
regulations and finalize and publish a MSDS. This process was complex as there were language and country-specific
regulations in addition to all the variations of chemical make-ups and interaction formulas.
A certain degree of change management had to be conducted on the client side to get the internal team and stakeholders
trained to work in a distributed environment. The adoption of new processes and the proposed effectiveness of those
processes was a concern, along with potential risks and any mitigation plans that should be put into place. YASH worked
in collaboration with the client’s information security team to define the appropriate level of system access in the SAP
systems, as well as the peripheral document-based communication that would be the key to ensuring the new processes
were kept in accordance with all audit and statutory mandates.
YASH built its delivery infrastructure utilizing YASH’s offshore SAP resources. YASH initially started the project with filling
in six of the 15 sections of an MSDS and within the first quarter after the transition, YASH delivered 3000 successful and
complete MSDSs. YASH used the client-standard Ariel tool to expedite the SDS creation process, as it reduced the time
spent on analysis of regulatory information. Ariel would compare all components of the standard composition against
predetermined North American regulatory lists and provide a summarized report of each component as if they already
appeared on these lists. The report was built by regulatory lists, not by component, and used Microsoft Access to create
these reports.
By ensuring that every product and deliverable went through multiple stages of review, YASH was able to enhance the
accuracy, completeness and timeliness of the MSDSs. A peer and quality group review ensured product quality control.
Periodic audits to verify compliance as well as management reviews for validating proficiency levels and appropriate
processes ensured process quality control.
Streamline Authoring Gave Client Ability to Produce 1000 MSDSs per Month
During the authoring initiative, YASH produced an average of 1500 complete material safety data sheets per month for
the client. YASH expanded the MSDS authoring infrastructure, enabling it to meet current and future authoring needs
in a scalable model. The client realized significant cost reductions due to effective utilization of YASH’s offshore team
for authoring and quality review. Consistent MSDS content resulted in improved compliance, reduced risk and decreased
liability through process automation.
In addition, the client has realized a positive impact on its product lifecycle by being able to bring a new product to
market faster by having YASH address all regulatory restrictions early in the product development stage. This way
excessive regulatory research time and possible threat of stopped shipments can be eliminated, and the company can
quickly expand into new markets.
About YASH Technologies
YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium
and large global customers, we leverage technology and our flexible delivery models to drive performance and business
value throughout a customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic view of our
customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best
practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services.
YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters and regional sales
and development offices spread across three continents. YASH is also part of a select group of companies that are SAP
-certified global providers of application management services.
For more information, please visit www.yash.com or email info@yash.com
SAP-EHS-Chemical56-0811
YASH Technologies www.yash.com/contactus
Global Presence - USA | EU | MEA | APAC • California | Illinois | Iowa | Massachusetts | Missouri | New York
Texas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore
World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242
EU: The Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418
India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-4261234
© 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.