SlideShare une entreprise Scribd logo
1  sur  10
Microsoft Dynamics CRM
Online Training
Glory IT Technologies
Prerequisites
This course is intended for novice and
experienced system administrators,
implementation consultants, system
integrators, technical staff, or support
professionals who plan to install and deploy
Microsoft Dynamics CRM 4.0 and understand
the technical aspects and administrative
functionality of Microsoft Dynamics CRM.
1.CRM Introduction
Training introduces you on overview of
Microsoft Dynamics CRM and its modules: Sales,
Marketing, Services and provides context of how
to use basing functionality within CRM.
2.CRM Sales
Training introduces the capabilities of Sales
Management in Microsoft Dynamics CRM that
allow you to track and manage the sales
process from potential to close.
 It provides insight on using the Product
Catalog and process sales information.
 It also introduces some of the tools used to
analyze and report on sales information.
3.CRM Customisation
Training session delivers an understanding on
CRM Customisation for Entities, Forms, Views,
Graphs and CRM Administration tasks in relation
to CRM Customisation.
4.CRM Marketing
Training introduces you on how to use Microsoft
Dynamics CRM to extend the effectiveness of
your marketing department and provides context
of how to use things such as marketing
campaigns, marketing lists, and campaign
templates in Microsoft Dynamics CRM.
 It also discusses the role of campaign activities
and marketing lists in campaigns and discusses
how to associate sales literature, target products
and price lists with marketing campaigns.
5.CRM Service Scheduling &
Management
Training introduces Microsoft Dynamics CRM
service management functionality and
explains how it helps organizations track
information about cases, customer complaints
or requests, and small projects.
It provides an overview of the scheduling
process, scheduling engine, and scheduling
service activities in detail since they are key
entry points in the scheduling process.
6. Design your own CRM Training
Design your own training sessions, deliver
personalised training for your team focused on
CRM Sales, Marketing, Service or xRM functions
your CRM provides.
Contact us for free Demo
We stay with you until you get the results you
want.
If you really interested, please let me know .
We will arrange the Demo Session.
 Feel Free to call us any time
Thanks & Regards
Srinivas
GloryITTechnologies
Email:Info@gloryittechnologies.com
Phone:+91-9032813456/+91-9160177789
Skype ID : gloryittechnologies
THANK YOU

Contenu connexe

En vedette

Developer’s guide for oracle data integrator
Developer’s guide for oracle data integratorDeveloper’s guide for oracle data integrator
Developer’s guide for oracle data integratorAbhishek Srivastava
 
Microsoft dynamics crm videos
Microsoft dynamics crm videosMicrosoft dynamics crm videos
Microsoft dynamics crm videosAmit Sharma
 
Hfm calculating RoA
Hfm calculating RoAHfm calculating RoA
Hfm calculating RoAAmit Sharma
 
Oracle apex hands on lab#2
Oracle apex hands on lab#2Oracle apex hands on lab#2
Oracle apex hands on lab#2Amit Sharma
 
Oracle Database 11g Upgrade Cleveland
Oracle Database 11g Upgrade ClevelandOracle Database 11g Upgrade Cleveland
Oracle Database 11g Upgrade ClevelandMark Rabne
 
Fusion Middleware Application Grid
Fusion Middleware Application GridFusion Middleware Application Grid
Fusion Middleware Application GridMark Rabne
 
Customizing sales force-interface
Customizing sales force-interfaceCustomizing sales force-interface
Customizing sales force-interfaceAmit Sharma
 
Managing users-doc
Managing users-docManaging users-doc
Managing users-docAmit Sharma
 
Security and-data-access-document
Security and-data-access-documentSecurity and-data-access-document
Security and-data-access-documentAmit Sharma
 
Sales force managing-data
Sales force managing-dataSales force managing-data
Sales force managing-dataAmit Sharma
 
Data Visualization Tips for Oracle BICS and DVCS
Data Visualization Tips for Oracle BICS and DVCSData Visualization Tips for Oracle BICS and DVCS
Data Visualization Tips for Oracle BICS and DVCSEdelweiss Kammermann
 
Oracle apex-hands-on-guide lab#1
Oracle apex-hands-on-guide lab#1Oracle apex-hands-on-guide lab#1
Oracle apex-hands-on-guide lab#1Amit Sharma
 
Integrating Oracle Data Integrator with Oracle GoldenGate 12c
Integrating Oracle Data Integrator with Oracle GoldenGate 12cIntegrating Oracle Data Integrator with Oracle GoldenGate 12c
Integrating Oracle Data Integrator with Oracle GoldenGate 12cEdelweiss Kammermann
 

En vedette (16)

Developer’s guide for oracle data integrator
Developer’s guide for oracle data integratorDeveloper’s guide for oracle data integrator
Developer’s guide for oracle data integrator
 
Microsoft dynamics crm videos
Microsoft dynamics crm videosMicrosoft dynamics crm videos
Microsoft dynamics crm videos
 
Hfm calculating RoA
Hfm calculating RoAHfm calculating RoA
Hfm calculating RoA
 
Oracle apex hands on lab#2
Oracle apex hands on lab#2Oracle apex hands on lab#2
Oracle apex hands on lab#2
 
Oracle Database 11g Upgrade Cleveland
Oracle Database 11g Upgrade ClevelandOracle Database 11g Upgrade Cleveland
Oracle Database 11g Upgrade Cleveland
 
Fusion Middleware Application Grid
Fusion Middleware Application GridFusion Middleware Application Grid
Fusion Middleware Application Grid
 
Customizing sales force-interface
Customizing sales force-interfaceCustomizing sales force-interface
Customizing sales force-interface
 
Managing users-doc
Managing users-docManaging users-doc
Managing users-doc
 
Security and-data-access-document
Security and-data-access-documentSecurity and-data-access-document
Security and-data-access-document
 
Bi Publisher 11g: Only good news
Bi Publisher 11g: Only good newsBi Publisher 11g: Only good news
Bi Publisher 11g: Only good news
 
Oracle Data Integrator
Oracle Data Integrator Oracle Data Integrator
Oracle Data Integrator
 
Oracle data integrator (odi) online training
Oracle data integrator (odi) online trainingOracle data integrator (odi) online training
Oracle data integrator (odi) online training
 
Sales force managing-data
Sales force managing-dataSales force managing-data
Sales force managing-data
 
Data Visualization Tips for Oracle BICS and DVCS
Data Visualization Tips for Oracle BICS and DVCSData Visualization Tips for Oracle BICS and DVCS
Data Visualization Tips for Oracle BICS and DVCS
 
Oracle apex-hands-on-guide lab#1
Oracle apex-hands-on-guide lab#1Oracle apex-hands-on-guide lab#1
Oracle apex-hands-on-guide lab#1
 
Integrating Oracle Data Integrator with Oracle GoldenGate 12c
Integrating Oracle Data Integrator with Oracle GoldenGate 12cIntegrating Oracle Data Integrator with Oracle GoldenGate 12c
Integrating Oracle Data Integrator with Oracle GoldenGate 12c
 

Plus de Glory IT Technologies Pvt. Ltd.

Plus de Glory IT Technologies Pvt. Ltd. (20)

Sap hana modelling online training
Sap hana modelling online trainingSap hana modelling online training
Sap hana modelling online training
 
Msbi online training
Msbi online trainingMsbi online training
Msbi online training
 
Obia online training
Obia online trainingObia online training
Obia online training
 
Oracle application testing suite online training
Oracle application testing suite online trainingOracle application testing suite online training
Oracle application testing suite online training
 
Oracle soa bpel 11 g online training
Oracle soa bpel 11 g online trainingOracle soa bpel 11 g online training
Oracle soa bpel 11 g online training
 
Oracle soa suite online training
Oracle soa suite online trainingOracle soa suite online training
Oracle soa suite online training
 
Sharepoint server online training
Sharepoint server online trainingSharepoint server online training
Sharepoint server online training
 
Sql server dba online training
Sql server dba online trainingSql server dba online training
Sql server dba online training
 
Quick test professional (qtp) online training
Quick test professional (qtp) online trainingQuick test professional (qtp) online training
Quick test professional (qtp) online training
 
Oracle hyperion financial management
Oracle hyperion financial managementOracle hyperion financial management
Oracle hyperion financial management
 
Oracle fusion dba online training
Oracle fusion  dba online trainingOracle fusion  dba online training
Oracle fusion dba online training
 
Oracle core dba online training
Oracle core dba online trainingOracle core dba online training
Oracle core dba online training
 
Tableau online training
Tableau online trainingTableau online training
Tableau online training
 
Qlikview online training
Qlikview online trainingQlikview online training
Qlikview online training
 
Informatica power center 9 Online Training
Informatica power center 9 Online TrainingInformatica power center 9 Online Training
Informatica power center 9 Online Training
 
Data stage Online Training
Data stage Online TrainingData stage Online Training
Data stage Online Training
 
Cognos tm1 architecture online training
Cognos tm1 architecture online trainingCognos tm1 architecture online training
Cognos tm1 architecture online training
 
Oracle inventory management online training
Oracle inventory management online trainingOracle inventory management online training
Oracle inventory management online training
 
Oracle identity & access management online training
Oracle identity & access management online trainingOracle identity & access management online training
Oracle identity & access management online training
 
Oracle demantra online training
Oracle demantra online trainingOracle demantra online training
Oracle demantra online training
 

Dernier

How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSCeline George
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsMebane Rash
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxAreebaZafar22
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.MaryamAhmad92
 
Salient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsSalient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsKarakKing
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Pooja Bhuva
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - Englishneillewis46
 
Interdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxInterdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxPooja Bhuva
 
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptxGoogle Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptxDr. Sarita Anand
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxmarlenawright1
 
NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...
NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...
NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...Amil baba
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxJisc
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.pptRamjanShidvankar
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxDenish Jangid
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.christianmathematics
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17Celine George
 
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptxOn_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptxPooja Bhuva
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 

Dernier (20)

How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Salient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsSalient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functions
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - English
 
Interdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxInterdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptx
 
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptxGoogle Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptx
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...
NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...
NO1 Top Black Magic Specialist In Lahore Black magic In Pakistan Kala Ilam Ex...
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptxOn_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 

Microsoft dynamics crm online training

  • 1. Microsoft Dynamics CRM Online Training Glory IT Technologies
  • 2. Prerequisites This course is intended for novice and experienced system administrators, implementation consultants, system integrators, technical staff, or support professionals who plan to install and deploy Microsoft Dynamics CRM 4.0 and understand the technical aspects and administrative functionality of Microsoft Dynamics CRM.
  • 3. 1.CRM Introduction Training introduces you on overview of Microsoft Dynamics CRM and its modules: Sales, Marketing, Services and provides context of how to use basing functionality within CRM.
  • 4. 2.CRM Sales Training introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close.  It provides insight on using the Product Catalog and process sales information.  It also introduces some of the tools used to analyze and report on sales information.
  • 5. 3.CRM Customisation Training session delivers an understanding on CRM Customisation for Entities, Forms, Views, Graphs and CRM Administration tasks in relation to CRM Customisation.
  • 6. 4.CRM Marketing Training introduces you on how to use Microsoft Dynamics CRM to extend the effectiveness of your marketing department and provides context of how to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM.  It also discusses the role of campaign activities and marketing lists in campaigns and discusses how to associate sales literature, target products and price lists with marketing campaigns.
  • 7. 5.CRM Service Scheduling & Management Training introduces Microsoft Dynamics CRM service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects. It provides an overview of the scheduling process, scheduling engine, and scheduling service activities in detail since they are key entry points in the scheduling process.
  • 8. 6. Design your own CRM Training Design your own training sessions, deliver personalised training for your team focused on CRM Sales, Marketing, Service or xRM functions your CRM provides.
  • 9. Contact us for free Demo We stay with you until you get the results you want. If you really interested, please let me know . We will arrange the Demo Session.  Feel Free to call us any time Thanks & Regards Srinivas GloryITTechnologies Email:Info@gloryittechnologies.com Phone:+91-9032813456/+91-9160177789 Skype ID : gloryittechnologies