Tieto ped2018 allhumansarenaturalborndesign hinkers
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Presentation on Design Thinking for #TietoPED2018 Lisbon, Portugal.
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Tieto ped2018 allhumansarenaturalborndesign hinkers
- 1. Internal Reinhard Wismath Sean Mc Guire S Why you should use Design Thinking for your next project Production Excellence Days 2018 April 18-19 Lisbon, Portugal https://campaigns.tieto.com/PED-2018 #TietoPED2018
- 2. Internal Agenda Items What is Design Thinking? DT workshops create value and results! Demo workshop presentation. Your next Design Thinking project. 1 2 3 4 All humans are natural born Design Thinkers R
- 3. Internal What is Design Thinking? Design Thinking create value and results. Demo workshop presentation. Your Design Thinking project. 1 2 3 4 Show me the money Agenda Items S
- 4. Internal What is Design Thinking? DT workshops create value and results! Demo workshop presentation Your Design Thinking project 1 2 3 4 Workshop results presented after 24 hours Agenda Items R
- 5. Public Agenda Items What is Design Thinking? DT workshops create value and results! Demo workshop presentation Your Design Thinking project 1 2 3 4 How you can plan your first Design Thinking workshop S
- 6. Internal All humans are natural born Design Thinkers R
- 7. © Tieto Corporation Public Children's mindset allowing creativity They survive because they are • Super curious • Learn fast • They try everything • Everything is possible • Don’t waste time with politics • Are not embarrassed when failing
- 8. © Tieto Corporation Public They act as if • Their worst nightmare is being embarrassed • They spend 50% of their work with meetings and politics • Everything is a problem • They are not responsible for… • They lost their curiosity • They need permission for everything Adults mindset blocking creativity
- 9. © Tieto Corporation Public It’s all about creating a secure environment • Employees can be embarrassed and fail • No politics everybody is equal • Everybody can contribute • Everything is possible • No idea is stupid • We learn fast DT brings creativity back to the workplace
- 10. © Tieto Corporation Public Design Thinking is not about Design • Not about creating beautiful things • It’s not about cool stuff • It’s not an old consulting method newly packaged • It’s almost never about solving technical problems What Design Thinking is NOT about?
- 11. © Tieto Corporation Public What Design Thinking is all about? Design Thinking is a simple common sense approach combined with truly taking care about people and throwing away all assumptions and prejudiced when trying to solve a problem. Design Thinking helps children grow up and companies survive
- 13. © Tieto Corporation Public 13 The value of Design Thinking comes from allowing employees to voice their dreams, thoughts, ideas and fears blocked by organizational rules, regulations and conventions.
- 14. © Tieto Corporation Public 14 #1: Reduce project waste Most projects fail because they are based on assumptions nobody ever challenged when the project started Use Design Thinking workshops to uncover unproven assumptions before the project starts and fails. .
- 15. © Tieto Corporation Public 15 #2: Team building A workshop might be the first and unique time all project members have one full day to share information. Creating a common vision and understanding ensures the team is working toward a common goal.
- 16. © Tieto Corporation Public 16 #3: Democracy - everybody is heard Not everybody likes to speak and share ideas. Design Thinking workshops ensure everybody can and will contribute. Workshops silence naturally gifted speakers and encourage those to speak who usually won’t say a word.
- 17. © Tieto Corporation Public 17 #4: Explore crazy ideas Teamwork allows people to try out new things that sound crazy but are very safe and reasonable. Workshop create a safe environment for exploration and failing. No idea is bad and every suggestions is welcomed. .
- 18. © Tieto Corporation Public 18 #5: Visualize ideas and knowhow Knowhow and ideas are often not visible sharing and visualizing ideas makes both accessible. A key principle of Design Thinking workshops is that all knowhow and ideas are visualized to ensure proper understanding. .
- 19. © Tieto Corporation Public 19 #6: Document results Ideation session create numerous ideas but without proper document- ation - most of those ideas are lost. Much of the value created during the workshop is found and shared in the documentation created after the workshop. .
- 21. © Tieto Corporation Public Tieto Billboard Design Thinking Workshop New Workshop Method Developed by Tieto • The poster is the central artifact that collects and visualizes all results • It creates the structure and ensures the workshop runs as planed S
- 22. © Tieto Corporation Public Thank you very much! 22 R • To the 9 participants • and the fantastic work they have • done in three hours
- 23. © Tieto Corporation Public #1 Which IT trends are most relevant for your business in 2018? AI Foundation Intelligent Things Intelligent Apps and Analytics Digital Twins Immersive Experience Conversa- tional Platform Cloud to the Edge Event Driven Blockchain Technology Continuous Risk and Trust Activities • Every IT trend is presented in two minutes • Participants get two minutes to think on their own and in silence of ideas how to use the technology • Participants shared their ideas and decided what part of the value chain will be affected R
- 24. © Tieto Corporation Public #2 Share the ideas with the group Activities • Each participant comes to the poster decides where to place his idea and explains what it is about • Ideas are placed along the value chain in respect to assessing if the idea is more human or machine based • Ideas that don’t belong to any specific process are added on the bottom R
- 25. © Tieto Corporation Public #3 Find one idea and define a service Results • Group agrees on the one most interesting idea and a persona using the service is define • Start- and endpoint of the service are agreed on and the main process steps are added • For each process step additional information is added • The session closes with double checking if no IT trend was missed R
- 26. © Tieto Corporation Public #3 Documenting Results • We document the entire workshop • All post-its are in clear type • All sketches are annotated • Discussions and ideas are captured S
- 27. © Tieto Corporation Public #4 Prototyping Results • We build a clickable prototype you can test on your mobile phone or laptop. • The prototype covers the main use case developed in the workshop • The prototype shall be tested with end- users and validated S
- 28. © Tieto Corporation Public #5 Prototype Demo Prototype build in Only 5 hours Use case shown is from the Design Thinking Workshop on previous Day. S
- 29. © Tieto Corporation Public #6 Test the solution Results • Now its you turn you can test the results • Give us feedback if you like it? S
- 30. © Tieto Corporation Public #7 Feedback R From participants • 12 participated 12 • 5 are interested in a workshop • 2 want moderator training • Everybody left the room with a smile
- 31. Public G e t s t a r t e d w i t h y o u r f i r s t DESIGN THINKING Workshop S
- 32. © Tieto Corporation Public 32 1 WORKSHOP 2 Document solution 3 Prototype solution • 1 day • Discover ideas • Scope the problem • Define first steps • Visual documentation • Clear text and annotations • Summary • Conclusions • Create click prototype • Test ideas internally • Test ideas with users • Verify concept DT Workshop process S
- 33. © Tieto Corporation Public Design Thinking Workshop • Interactive moderated workshop • Exchange of know-how and experience • Discover surprising insights and new ideas • Visualization of results & rapid prototype Results • Exploring 1st opportunities/ideas for an intended service • Identification of a value proposition • Crafting 2-3 user- and business scenarios • Defining basic project scope Effort • Customer: 3-5(7) employees for one day • TIETO: 1day prep. +1day workshop (2 moderators) #1 Workshop R
- 34. © Tieto Corporation Public #2 Documentation 34 Design Thinking Workshop • Interactive moderated workshop • Exchange of know-how and experience • Discover surprising insights and new ideas • Visualization of results & rapid prototype Results • Detailed documentation of the entire workshop • Executive summary • Cleartext for all post-it´s and annotations • Protocol of all comments and discussions • Collection of all visual artifacts Effort • TIETO: 3 days S
- 35. © Tieto Corporation Public 35 Design Thinking Workshop • Interactive moderated workshop • Exchange of know-how and experience • Discover surprising insights and new ideas • Visualization of results & rapid prototype Results • Clickable prototype for defined use case • GUI Specification and prototype description • Feedback from end-users • Concept validation Effort • TIETO: 3 days building a prototype #3 Prototyping S
- 36. © Tieto Corporation Public Thanks for listening Hope to meet you soon in a Design Thinking Workshop Please contact • Carsten Henke • Tieto Customer Managers • Tieto Project Managers • Moderators (Reinhard / Sean) #4 Are you curious and want to try it? Reinhard Wismath Sean Mc Guire R
- 37. © Tieto Corporation Public 37 We aim to be our customers’ first choice for business renewal Tieto strategy 2016-2020
- 38. Internal
Notes de l'éditeur
- To conclude the presentation – if there is something we all need to remember, then this is it: We aim to be our customers’ first choice for business renewal. This is the aim of our strategy – now let’s together go out and make it a reality!