SlideShare une entreprise Scribd logo
1  sur  28
Télécharger pour lire hors ligne
Usage-centered design of adaptable
visualization services.
Application to cooperation support services system in the AEC sector.



Sylvain Kubicki1 and Gilles Halin2


1Public Research Centre Henri Tudor, Luxembourg
2Research Centre in Architecture and Engineering
(CRAI), France
Overview


  Introduction
         −     Service innovation in construction sector

  Adaptable Visualization Services (AVS)
  Usage-based AVS design
  A first case study
  Conclusion




February 17, 2010                                          IESS 1.0 2010
Introduction

 Service innovation in Architecture, Engineering and
 Construction (AEC) Sector




February 17, 2010           IESS 1.0 2010
Specificities of the AEC sector


   Building life-cycle overview

 Planning                Design        Construction         Use



                                                                                         “Ray & Maria Stata Center for CIIS, MIT”
   Main characteristics of the construction                                                                Arch. Gehry Partners

    sector
         −     Only one object produced
         −     Short-lived teams
         −     Independent and heterogeneous actors
         −     Wide range of models and methods
   More and more viewpoints
         −     Restricted areas of responsibility
         −     Internal strategies vs. project strategies                                             Dresden station, Germany
                                                                                                      Arch. Foster and Partners


                    Introduction   Adaptable Visualization Services   AVS Design   Case study      Conclusion
February 17, 2010                                                                                        IESS 1.0 2010
Cooperation between actors


   Cooperation is essential
         −     To ensure project success
         −     Difficulties
                    ●    Low predictable environment
                    ●    Communications not standardized
         −     Groupware solutions remain under-
               used

   Service-based innovation
         −  Cooperation support business
            services
         −  Sustainable Service Innovation
            Process S2IP


                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Sustainable Service Innovation
                              Process - S2IP

   Developed in CRPHT Luxembourg
         −     Applied to Business Services design in construction sector: Build-IT
               project [Kubicki et al. 2009]
         −     In partnership with CRTI-B (a professional standardization organization)


  Service
                       Service
                          Service
                          Service
                            Service

   Value                          Design                         Exposi4on                       Management                           Capitaliza4on



- Work practices                                                                                  - Transfer to the
                               - Requirements
 standardization                                                      - IPR                        sector (call for                  -  Feedback (users
                               for commercial
     -  Services                                                  management                           tender)                                + SSII)
                                    platform
       platform                                                   (“CRTI-weB”                    - Assessment of                          -  Managing
                              -  MDE approach
    prototyping                                                trademark + open-                 service delivery                     services evolution
                                   for rapid
 -  Pilot projects                                                   source)                          (metrics)
                                  prototyping
    experiments


                      [Kubicki et al. 2009] Kubicki S., Dubois E., Halin G. and Guerriero A. (2009) Towards a Sustainable Services
                      Innovation in the Construction Sector. CAISE, 21st International Conference on Advanced Information Systems.
February 17, 2010     8-12 June 2009. Amsterdam. LNCS 5565, pp. 319–333, 2009.                                                          IESS 1.0 2010
Service value related processes


   Focus on experiments of Business
                                                                                                   Student project
    Services
         −     Real construction projects (pilot-projects)
         −     Aims
                    ●    Validating business services design
                                                                                                               Student project
                    ●    First step of a sectorial change
                         management
                    ●    Standardization (practices + services)

   Other results
                                                                                        School – Luxembourg Cents
         −     Basic Human Computer Interfaces:
         −     Interviews have shown that visualization
               has to be adapted to its users… and
               their particular needs
                                                                                         Offices/Hotel– Luxembourg Kirchberg

                    Introduction   Adaptable Visualization Services   AVS Design   Case study     Conclusion
February 17, 2010                                                                                      IESS 1.0 2010
Part I

 Adaptable Visualization Services




February 17, 2010          IESS 1.0 2010
Viewpoints and visualization

                                                                                                       Current
                                                                                                    visualization
                                                                                                       modes




 Emerging
visualization
   modes




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
The concept of usage


  Users needs related to
         −     Their role in the cooperative activity
                    •  e.g. in AEC: architect, engineer, owner of a building…
         −     Available business services in the collective project

  Example of usage: architect need
         − Searching for specific documents in order to check
           their consistency with main architectural plans


  Defining usages
         − …As guidelines in User Interface (UI) design
                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Usage centered UI design


  Usage centered                               [Constantine & Lookwood 2003]


         −  Software Engineering approach
         −  Task oriented
         −  Based on a collection of models
         −  Incremental design with interconnected models




                    Introduction   Adaptable Visualization Services     AVS Design   Case study   Conclusion
February 17, 2010                                                                                     IESS 1.0 2010
Adaptable and adaptive UI design


   In Human-Computer Interface domain
         −  Adaptable UI can be modified by users
         −  Adaptive UI changes without explicit intervention of users

   Emergent UI design by models
         −  « To design once and generate many times »
         −  Modeling different contexts of use (CU)
         −  Modeling user interface elements evolution
         −  Based on differents models: CU (user, platform, environment),
            domain (task, concept), UI (elements)... [Sottet, J. et al. 2006]




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
From adaptive UI to Adaptable
                               Visualization Service

  Adaptive UI design
         − Simple user interface
         − In individual activity situations

  UI design for collective activity
         − Another context : the actor context in the activity
         − Each actor has his own point of view
                    •  A point of view : a set of visualization modes
                    •  Adapted to different usages
         − Our approach
                    •  Supporting viewpoint building by usage
                    •  Choosing among a set of Adaptable Visualization Services
                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Adaptable Visualization Service


   Visualization services
         −  Visualize a collection of information
         −  Remote service offering added value
         −  Dedicated to a particular scientific domain
         −  Useful for interpretation of a large volume of data
         −  In an individual or collective visualization activity

   Visualization Service design
         −  Based on the concept of “dataflow” or “pipeline”
                    •  Data filtering, geometric transformation, image rendering
         −  Adaptable Visualization Services design is emerging
         [Hocová, P. et al. 2008]




                    Introduction    Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                    IESS 1.0 2010
Part II

 Usage-based Adaptable Visualization Service design




February 17, 2010         IESS 1.0 2010
Usage-centered AVS design
                               method




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Model-driven approach


  Fundamental concepts of Model
                                                                                                  conforms to
   Driven Engineering (MDE)
         −  System [is represented by] Model
            [conforms to] Metamodel                                                               represented by

         −  Transformations between models

  Our needs :
         -  Modeling usages and AVS
             •  From Business services and cooperation context
                models (past and ongoing works)
         -  By defining metamodels mappings

                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Usage-centered AVS design
                    method




February 17, 2010                               IESS 1.0 2010
Usage – AVS models mapping


  Focus on usage – AVS models mapping
         − Identifying possible AVS applicable in particular
           usages

  Mapping usages and AVS attributes
         − According to their metamodels




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Part III

 A first case study




February 17, 2010     IESS 1.0 2010
Case study


  Inspired from our previous experiments
         − Groupware service system for construction

  Example of usage
         − “Searching a document”
         −  Ex. “I need the last meeting report”, ”I want to see a
            picture of the project ”

  Actual technique in the system
         −  Searching in document tables
         −  Filtering


                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Example : searching a document


   Innovative AVS: Treemap + Cowerflow
         −  Usage – AVS attributes mapping
                                   Usage                                                 AVS
        Role concerned                          Architect
                                                                          AVS Name        Treemap + Coverflow
                Name                    Searching a document
                                      Document with normalized
          Main concept                                                                   Hierarchic structure of
                                              name
                                                                          Structure        variable surfaces,
          Sub-concept                         Type, author                                  different colors

                                      Searching between a lot of                             High quantity of
                                                                          Graphical
                                     documents, different quantity                           information with
    Information Quantity                                                  attributes
                                             with actors                                  proportional surfaces
                                                                                          Easy practice, rapid
       Usage Frequency                            Rare                     Usability
                                                                                               learning
                                         At office, on desktop            Required         More efficiency on
              Context
                                                computer                   device           large interface

                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
"Treemap + coverflow" alternative
                               AVS




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
"Treemap + coverflow" alternative
                    AVS




February 17, 2010                                  IESS 1.0 2010
Conclusion




February 17, 2010   IESS 1.0 2010
Example validation steps


   Usages validation
         −     37 architect-specific usages identified
         −     First step of validation based on pilot-projects + interviews
         −     Work still in progress
   AVS validation
         −     AVS implemented in E.V.A. prototype
         −     Experiments process
                    ●    Testing task
                    ●    Final scenario
         −     17 experimenters confirmed the usage – AVS mapping
         −     Experiment technique to be improved
   Next steps
         −     Improvement of usage and AVS metamodels

                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
S2IP for Adaptable Visualization
                                Service design


   Service
                         Service
                Service
                  Service
             Service

    Value                           Design                Exposi4on             Management              Capitaliza4on




              Conclusion                                                         Prospects

-  Usage                                                   Next steps to be defined in applied research
-  Model-driven AVS design                                                   project…
-  Experiment with real users
-  Prototyping                                                Requires a platform providing Adaptable
                                                                       Visualization Services


                     Introduction     Adaptable Visualization Services   AVS Design      Case study   Conclusion
 February 17, 2010                                                                                        IESS 1.0 2010
Thank You for your attention


                           Questions ?



     Usage-centered design of adaptable visualization services.
Application to cooperation support services system in the AEC sector.
                       Sylvain Kubicki & Gilles Halin

Contenu connexe

Tendances

1010oasis green it j_friedrich
1010oasis green it j_friedrich1010oasis green it j_friedrich
1010oasis green it j_friedrich
Jochen Friedrich
 
Business architecture in perspective v2.1
Business architecture in perspective v2.1Business architecture in perspective v2.1
Business architecture in perspective v2.1
John Bernhard
 
Opti product demo 9.20.12-audio-bank
Opti product demo 9.20.12-audio-bankOpti product demo 9.20.12-audio-bank
Opti product demo 9.20.12-audio-bank
opticonnectivity
 
USEEDS° :: Busines Model Design for Designers, Jim Kalbach
USEEDS° :: Busines Model Design for Designers, Jim KalbachUSEEDS° :: Busines Model Design for Designers, Jim Kalbach
USEEDS° :: Busines Model Design for Designers, Jim Kalbach
USEEDS GmbH
 
Dvsl enterprise solutions.v1
Dvsl enterprise solutions.v1Dvsl enterprise solutions.v1
Dvsl enterprise solutions.v1
dejavusolutions
 
Bridging the gap between research and it
Bridging the gap between research and itBridging the gap between research and it
Bridging the gap between research and it
BIOVIA
 

Tendances (20)

2012 cre&i expo
2012 cre&i expo2012 cre&i expo
2012 cre&i expo
 
Saa S Scio Engagement Model V2 2 Generic
Saa S Scio Engagement Model V2 2  GenericSaa S Scio Engagement Model V2 2  Generic
Saa S Scio Engagement Model V2 2 Generic
 
Comparison of research based vs industry developed pss models
Comparison of research based vs industry developed pss modelsComparison of research based vs industry developed pss models
Comparison of research based vs industry developed pss models
 
Understanding Mda
Understanding MdaUnderstanding Mda
Understanding Mda
 
Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...
 
Fostering Innovation and SMEs Competitiveness (Aziz Bouras)
Fostering Innovation and SMEs Competitiveness (Aziz Bouras)Fostering Innovation and SMEs Competitiveness (Aziz Bouras)
Fostering Innovation and SMEs Competitiveness (Aziz Bouras)
 
Ux fusion apps
Ux fusion appsUx fusion apps
Ux fusion apps
 
Mental Models, Service Design & The Problem With Convergence
Mental Models, Service Design & The Problem With ConvergenceMental Models, Service Design & The Problem With Convergence
Mental Models, Service Design & The Problem With Convergence
 
Avoiding the 11th Hour Sh*storm at SxSW
Avoiding the 11th Hour Sh*storm at SxSWAvoiding the 11th Hour Sh*storm at SxSW
Avoiding the 11th Hour Sh*storm at SxSW
 
Southbeach overview
Southbeach overviewSouthbeach overview
Southbeach overview
 
Social Media 2.5 Conference | Research & Development: Innovationsnetzwerke al...
Social Media 2.5 Conference | Research & Development: Innovationsnetzwerke al...Social Media 2.5 Conference | Research & Development: Innovationsnetzwerke al...
Social Media 2.5 Conference | Research & Development: Innovationsnetzwerke al...
 
1010oasis green it j_friedrich
1010oasis green it j_friedrich1010oasis green it j_friedrich
1010oasis green it j_friedrich
 
Business architecture in perspective v2.1
Business architecture in perspective v2.1Business architecture in perspective v2.1
Business architecture in perspective v2.1
 
Opti product demo 9.20.12-audio-bank
Opti product demo 9.20.12-audio-bankOpti product demo 9.20.12-audio-bank
Opti product demo 9.20.12-audio-bank
 
EA and Innovation - Open Group Conference 2012
EA and Innovation -  Open Group Conference 2012EA and Innovation -  Open Group Conference 2012
EA and Innovation - Open Group Conference 2012
 
General and Systemic View of Life Cycle of Projects and Products
General and Systemic View of Life Cycle of Projects and ProductsGeneral and Systemic View of Life Cycle of Projects and Products
General and Systemic View of Life Cycle of Projects and Products
 
USEEDS° :: Busines Model Design for Designers, Jim Kalbach
USEEDS° :: Busines Model Design for Designers, Jim KalbachUSEEDS° :: Busines Model Design for Designers, Jim Kalbach
USEEDS° :: Busines Model Design for Designers, Jim Kalbach
 
Programming Hybrid Services in the Cloud
Programming Hybrid Services in the CloudProgramming Hybrid Services in the Cloud
Programming Hybrid Services in the Cloud
 
Dvsl enterprise solutions.v1
Dvsl enterprise solutions.v1Dvsl enterprise solutions.v1
Dvsl enterprise solutions.v1
 
Bridging the gap between research and it
Bridging the gap between research and itBridging the gap between research and it
Bridging the gap between research and it
 

Similaire à Iess10 I 2 Avs@Iess1 0 Presentation V0 4

Osiatis in 2012
Osiatis in 2012Osiatis in 2012
Osiatis in 2012
metdank
 
Establishing a service factory
Establishing a service factoryEstablishing a service factory
Establishing a service factory
davemayo
 
Interntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 KwanInterntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 Kwan
Stephen Kwan
 
Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)
Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)
Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)
Federico Cerutti
 
Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...
Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...
Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...
Virtual ULI
 
Enterprise Architecture Framework: Chase Global Bank
Enterprise Architecture Framework: Chase Global BankEnterprise Architecture Framework: Chase Global Bank
Enterprise Architecture Framework: Chase Global Bank
Hampus Ahlqvist
 
Appstory Company Presentation
Appstory Company PresentationAppstory Company Presentation
Appstory Company Presentation
Pieter Vanhees
 

Similaire à Iess10 I 2 Avs@Iess1 0 Presentation V0 4 (20)

Service Oriented Approach to Application Modernization sept 2010
Service Oriented Approach to Application Modernization sept 2010Service Oriented Approach to Application Modernization sept 2010
Service Oriented Approach to Application Modernization sept 2010
 
Osiatis in 2012
Osiatis in 2012Osiatis in 2012
Osiatis in 2012
 
20080422 Overview of ICT research in Software & Services
20080422 Overview of ICT research in Software & Services20080422 Overview of ICT research in Software & Services
20080422 Overview of ICT research in Software & Services
 
A Valuable ‘Data Experience’
A Valuable ‘Data Experience’A Valuable ‘Data Experience’
A Valuable ‘Data Experience’
 
simpleSOAD 2.0 Architecture and Governance
simpleSOAD 2.0 Architecture and GovernancesimpleSOAD 2.0 Architecture and Governance
simpleSOAD 2.0 Architecture and Governance
 
IRJET- Application of Revit as Building Information Modeling (BIM) for Integr...
IRJET- Application of Revit as Building Information Modeling (BIM) for Integr...IRJET- Application of Revit as Building Information Modeling (BIM) for Integr...
IRJET- Application of Revit as Building Information Modeling (BIM) for Integr...
 
Establishing a service factory
Establishing a service factoryEstablishing a service factory
Establishing a service factory
 
CeBIT-Preview Hamburg
CeBIT-Preview HamburgCeBIT-Preview Hamburg
CeBIT-Preview Hamburg
 
OSAmI-Commons – an OSGi based platform supporting Open Ambient Intelligence f...
OSAmI-Commons – an OSGi based platform supporting Open Ambient Intelligence f...OSAmI-Commons – an OSGi based platform supporting Open Ambient Intelligence f...
OSAmI-Commons – an OSGi based platform supporting Open Ambient Intelligence f...
 
Interntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 KwanInterntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 Kwan
 
1 collaboration sessions-introduction-sagmon
1 collaboration sessions-introduction-sagmon1 collaboration sessions-introduction-sagmon
1 collaboration sessions-introduction-sagmon
 
ISSUE & WIKI based Integration of Project Management
ISSUE & WIKI based Integration of Project ManagementISSUE & WIKI based Integration of Project Management
ISSUE & WIKI based Integration of Project Management
 
Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)
Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)
Cerutti--Web Information Systems (postgrad seminar @ University of Brescia)
 
Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...
Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...
Innovation for Real Estate: Building Information Modeling (Erin Rae Hoffer) -...
 
Nagios Conference 2011 - Christian Mies - German Health Insurance Company Ref...
Nagios Conference 2011 - Christian Mies - German Health Insurance Company Ref...Nagios Conference 2011 - Christian Mies - German Health Insurance Company Ref...
Nagios Conference 2011 - Christian Mies - German Health Insurance Company Ref...
 
Developing An SOA Strategy V1
Developing An SOA Strategy V1Developing An SOA Strategy V1
Developing An SOA Strategy V1
 
Enterprise Architecture Framework: Chase Global Bank
Enterprise Architecture Framework: Chase Global BankEnterprise Architecture Framework: Chase Global Bank
Enterprise Architecture Framework: Chase Global Bank
 
Appstory Company Presentation
Appstory Company PresentationAppstory Company Presentation
Appstory Company Presentation
 
VideoSurveyor (Georgia Tech)
VideoSurveyor (Georgia Tech)VideoSurveyor (Georgia Tech)
VideoSurveyor (Georgia Tech)
 
An Introduction to Software Performance Engineering
An Introduction to Software Performance EngineeringAn Introduction to Software Performance Engineering
An Introduction to Software Performance Engineering
 

Plus de IESS

Designing a dynamic competency framework for the service system innovation ar...
Designing a dynamic competency framework for the service system innovation ar...Designing a dynamic competency framework for the service system innovation ar...
Designing a dynamic competency framework for the service system innovation ar...
IESS
 
Strategy based service business development for sm es
Strategy based service business development for sm esStrategy based service business development for sm es
Strategy based service business development for sm es
IESS
 
Service systems and value modeling from an appreciative system perspective
Service systems and value modeling from an appreciative system perspectiveService systems and value modeling from an appreciative system perspective
Service systems and value modeling from an appreciative system perspective
IESS
 
Service science filling the gap between knowledge and needs
Service science  filling the gap between knowledge and needsService science  filling the gap between knowledge and needs
Service science filling the gap between knowledge and needs
IESS
 
The paradox of service industrialization
The paradox of service industrializationThe paradox of service industrialization
The paradox of service industrialization
IESS
 
A model based method for the design of services in collaborative business env...
A model based method for the design of services in collaborative business env...A model based method for the design of services in collaborative business env...
A model based method for the design of services in collaborative business env...
IESS
 
Profile based security assurance for service
Profile based security assurance for serviceProfile based security assurance for service
Profile based security assurance for service
IESS
 
An approach to extract the business value from soa services
An approach to extract the business value from soa servicesAn approach to extract the business value from soa services
An approach to extract the business value from soa services
IESS
 
Impact analysis of process improvement on it service quality
Impact analysis of process improvement on it service qualityImpact analysis of process improvement on it service quality
Impact analysis of process improvement on it service quality
IESS
 
Seffah iess11 keynote the human side of service science
Seffah iess11 keynote   the human side of service scienceSeffah iess11 keynote   the human side of service science
Seffah iess11 keynote the human side of service science
IESS
 
On viable service systems
On viable service systemsOn viable service systems
On viable service systems
IESS
 
Spider maps for location based services improvement
Spider maps for location based services improvementSpider maps for location based services improvement
Spider maps for location based services improvement
IESS
 

Plus de IESS (20)

Iess11 closing session
Iess11 closing sessionIess11 closing session
Iess11 closing session
 
Towards an ontological foundation of service dominant logic
Towards an ontological foundation of service dominant logicTowards an ontological foundation of service dominant logic
Towards an ontological foundation of service dominant logic
 
Designing a dynamic competency framework for the service system innovation ar...
Designing a dynamic competency framework for the service system innovation ar...Designing a dynamic competency framework for the service system innovation ar...
Designing a dynamic competency framework for the service system innovation ar...
 
Strategy based service business development for sm es
Strategy based service business development for sm esStrategy based service business development for sm es
Strategy based service business development for sm es
 
Business process flexibility in service composition
Business process flexibility in service compositionBusiness process flexibility in service composition
Business process flexibility in service composition
 
Service systems and value modeling from an appreciative system perspective
Service systems and value modeling from an appreciative system perspectiveService systems and value modeling from an appreciative system perspective
Service systems and value modeling from an appreciative system perspective
 
Service science filling the gap between knowledge and needs
Service science  filling the gap between knowledge and needsService science  filling the gap between knowledge and needs
Service science filling the gap between knowledge and needs
 
The paradox of service industrialization
The paradox of service industrializationThe paradox of service industrialization
The paradox of service industrialization
 
Implementing a request fulfillment process
Implementing a request fulfillment processImplementing a request fulfillment process
Implementing a request fulfillment process
 
Sustainable service innovation
Sustainable service innovationSustainable service innovation
Sustainable service innovation
 
Mining customer loyalty card programs
Mining customer loyalty card programsMining customer loyalty card programs
Mining customer loyalty card programs
 
A model based method for the design of services in collaborative business env...
A model based method for the design of services in collaborative business env...A model based method for the design of services in collaborative business env...
A model based method for the design of services in collaborative business env...
 
Profile based security assurance for service
Profile based security assurance for serviceProfile based security assurance for service
Profile based security assurance for service
 
An approach to extract the business value from soa services
An approach to extract the business value from soa servicesAn approach to extract the business value from soa services
An approach to extract the business value from soa services
 
Impact analysis of process improvement on it service quality
Impact analysis of process improvement on it service qualityImpact analysis of process improvement on it service quality
Impact analysis of process improvement on it service quality
 
Seffah iess11 keynote the human side of service science
Seffah iess11 keynote   the human side of service scienceSeffah iess11 keynote   the human side of service science
Seffah iess11 keynote the human side of service science
 
On viable service systems
On viable service systemsOn viable service systems
On viable service systems
 
Spider maps for location based services improvement
Spider maps for location based services improvementSpider maps for location based services improvement
Spider maps for location based services improvement
 
IESS 1.1 intro
IESS 1.1 introIESS 1.1 intro
IESS 1.1 intro
 
Iess10 Closing
Iess10 ClosingIess10 Closing
Iess10 Closing
 

Dernier

ppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyes
ashishpaul799
 

Dernier (20)

Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).
 
Word Stress rules esl .pptx
Word Stress rules esl               .pptxWord Stress rules esl               .pptx
Word Stress rules esl .pptx
 
ppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyes
 
slides CapTechTalks Webinar May 2024 Alexander Perry.pptx
slides CapTechTalks Webinar May 2024 Alexander Perry.pptxslides CapTechTalks Webinar May 2024 Alexander Perry.pptx
slides CapTechTalks Webinar May 2024 Alexander Perry.pptx
 
Post Exam Fun(da) Intra UEM General Quiz - Finals.pdf
Post Exam Fun(da) Intra UEM General Quiz - Finals.pdfPost Exam Fun(da) Intra UEM General Quiz - Finals.pdf
Post Exam Fun(da) Intra UEM General Quiz - Finals.pdf
 
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
 Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
 
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
 
Morse OER Some Benefits and Challenges.pptx
Morse OER Some Benefits and Challenges.pptxMorse OER Some Benefits and Challenges.pptx
Morse OER Some Benefits and Challenges.pptx
 
....................Muslim-Law notes.pdf
....................Muslim-Law notes.pdf....................Muslim-Law notes.pdf
....................Muslim-Law notes.pdf
 
How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17
 
2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx
 
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdfDanh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
 
Stl Algorithms in C++ jjjjjjjjjjjjjjjjjj
Stl Algorithms in C++ jjjjjjjjjjjjjjjjjjStl Algorithms in C++ jjjjjjjjjjjjjjjjjj
Stl Algorithms in C++ jjjjjjjjjjjjjjjjjj
 
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdfINU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
 
Operations Management - Book1.p - Dr. Abdulfatah A. Salem
Operations Management - Book1.p  - Dr. Abdulfatah A. SalemOperations Management - Book1.p  - Dr. Abdulfatah A. Salem
Operations Management - Book1.p - Dr. Abdulfatah A. Salem
 
The Ball Poem- John Berryman_20240518_001617_0000.pptx
The Ball Poem- John Berryman_20240518_001617_0000.pptxThe Ball Poem- John Berryman_20240518_001617_0000.pptx
The Ball Poem- John Berryman_20240518_001617_0000.pptx
 
An overview of the various scriptures in Hinduism
An overview of the various scriptures in HinduismAn overview of the various scriptures in Hinduism
An overview of the various scriptures in Hinduism
 
Essential Safety precautions during monsoon season
Essential Safety precautions during monsoon seasonEssential Safety precautions during monsoon season
Essential Safety precautions during monsoon season
 
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
 
Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17
Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17
Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17
 

Iess10 I 2 Avs@Iess1 0 Presentation V0 4

  • 1. Usage-centered design of adaptable visualization services. Application to cooperation support services system in the AEC sector. Sylvain Kubicki1 and Gilles Halin2 1Public Research Centre Henri Tudor, Luxembourg 2Research Centre in Architecture and Engineering (CRAI), France
  • 2. Overview  Introduction −  Service innovation in construction sector  Adaptable Visualization Services (AVS)  Usage-based AVS design  A first case study  Conclusion February 17, 2010 IESS 1.0 2010
  • 3. Introduction Service innovation in Architecture, Engineering and Construction (AEC) Sector February 17, 2010 IESS 1.0 2010
  • 4. Specificities of the AEC sector   Building life-cycle overview Planning Design Construction Use “Ray & Maria Stata Center for CIIS, MIT”   Main characteristics of the construction Arch. Gehry Partners sector −  Only one object produced −  Short-lived teams −  Independent and heterogeneous actors −  Wide range of models and methods   More and more viewpoints −  Restricted areas of responsibility −  Internal strategies vs. project strategies Dresden station, Germany Arch. Foster and Partners Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 5. Cooperation between actors   Cooperation is essential −  To ensure project success −  Difficulties ●  Low predictable environment ●  Communications not standardized −  Groupware solutions remain under- used   Service-based innovation −  Cooperation support business services −  Sustainable Service Innovation Process S2IP Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 6. Sustainable Service Innovation Process - S2IP   Developed in CRPHT Luxembourg −  Applied to Business Services design in construction sector: Build-IT project [Kubicki et al. 2009] −  In partnership with CRTI-B (a professional standardization organization) Service
 Service
 Service
 Service
 Service
 Value Design Exposi4on Management Capitaliza4on - Work practices - Transfer to the - Requirements standardization - IPR sector (call for -  Feedback (users for commercial -  Services management tender) + SSII) platform platform (“CRTI-weB” - Assessment of -  Managing -  MDE approach prototyping trademark + open- service delivery services evolution for rapid -  Pilot projects source) (metrics) prototyping experiments [Kubicki et al. 2009] Kubicki S., Dubois E., Halin G. and Guerriero A. (2009) Towards a Sustainable Services Innovation in the Construction Sector. CAISE, 21st International Conference on Advanced Information Systems. February 17, 2010 8-12 June 2009. Amsterdam. LNCS 5565, pp. 319–333, 2009. IESS 1.0 2010
  • 7. Service value related processes   Focus on experiments of Business Student project Services −  Real construction projects (pilot-projects) −  Aims ●  Validating business services design Student project ●  First step of a sectorial change management ●  Standardization (practices + services)   Other results School – Luxembourg Cents −  Basic Human Computer Interfaces: −  Interviews have shown that visualization has to be adapted to its users… and their particular needs Offices/Hotel– Luxembourg Kirchberg Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 8. Part I Adaptable Visualization Services February 17, 2010 IESS 1.0 2010
  • 9. Viewpoints and visualization Current visualization modes Emerging visualization modes Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 10. The concept of usage  Users needs related to −  Their role in the cooperative activity •  e.g. in AEC: architect, engineer, owner of a building… −  Available business services in the collective project  Example of usage: architect need − Searching for specific documents in order to check their consistency with main architectural plans  Defining usages − …As guidelines in User Interface (UI) design Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 11. Usage centered UI design  Usage centered [Constantine & Lookwood 2003] −  Software Engineering approach −  Task oriented −  Based on a collection of models −  Incremental design with interconnected models Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 12. Adaptable and adaptive UI design   In Human-Computer Interface domain −  Adaptable UI can be modified by users −  Adaptive UI changes without explicit intervention of users   Emergent UI design by models −  « To design once and generate many times » −  Modeling different contexts of use (CU) −  Modeling user interface elements evolution −  Based on differents models: CU (user, platform, environment), domain (task, concept), UI (elements)... [Sottet, J. et al. 2006] Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 13. From adaptive UI to Adaptable Visualization Service  Adaptive UI design − Simple user interface − In individual activity situations  UI design for collective activity − Another context : the actor context in the activity − Each actor has his own point of view •  A point of view : a set of visualization modes •  Adapted to different usages − Our approach •  Supporting viewpoint building by usage •  Choosing among a set of Adaptable Visualization Services Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 14. Adaptable Visualization Service   Visualization services −  Visualize a collection of information −  Remote service offering added value −  Dedicated to a particular scientific domain −  Useful for interpretation of a large volume of data −  In an individual or collective visualization activity   Visualization Service design −  Based on the concept of “dataflow” or “pipeline” •  Data filtering, geometric transformation, image rendering −  Adaptable Visualization Services design is emerging [Hocová, P. et al. 2008] Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 15. Part II Usage-based Adaptable Visualization Service design February 17, 2010 IESS 1.0 2010
  • 16. Usage-centered AVS design method Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 17. Model-driven approach  Fundamental concepts of Model conforms to Driven Engineering (MDE) −  System [is represented by] Model [conforms to] Metamodel represented by −  Transformations between models  Our needs : -  Modeling usages and AVS •  From Business services and cooperation context models (past and ongoing works) -  By defining metamodels mappings Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 18. Usage-centered AVS design method February 17, 2010 IESS 1.0 2010
  • 19. Usage – AVS models mapping  Focus on usage – AVS models mapping − Identifying possible AVS applicable in particular usages  Mapping usages and AVS attributes − According to their metamodels Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 20. Part III A first case study February 17, 2010 IESS 1.0 2010
  • 21. Case study  Inspired from our previous experiments − Groupware service system for construction  Example of usage − “Searching a document” −  Ex. “I need the last meeting report”, ”I want to see a picture of the project ”  Actual technique in the system −  Searching in document tables −  Filtering Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 22. Example : searching a document   Innovative AVS: Treemap + Cowerflow −  Usage – AVS attributes mapping Usage AVS Role concerned Architect AVS Name Treemap + Coverflow Name Searching a document Document with normalized Main concept Hierarchic structure of name Structure variable surfaces, Sub-concept Type, author different colors Searching between a lot of High quantity of Graphical documents, different quantity information with Information Quantity attributes with actors proportional surfaces Easy practice, rapid Usage Frequency Rare Usability learning At office, on desktop Required More efficiency on Context computer device large interface Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 23. "Treemap + coverflow" alternative AVS Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 24. "Treemap + coverflow" alternative AVS February 17, 2010 IESS 1.0 2010
  • 26. Example validation steps   Usages validation −  37 architect-specific usages identified −  First step of validation based on pilot-projects + interviews −  Work still in progress   AVS validation −  AVS implemented in E.V.A. prototype −  Experiments process ●  Testing task ●  Final scenario −  17 experimenters confirmed the usage – AVS mapping −  Experiment technique to be improved   Next steps −  Improvement of usage and AVS metamodels Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 27. S2IP for Adaptable Visualization Service design Service
 Service
 Service
 Service
 Service
 Value Design Exposi4on Management Capitaliza4on Conclusion Prospects -  Usage Next steps to be defined in applied research -  Model-driven AVS design project… -  Experiment with real users -  Prototyping Requires a platform providing Adaptable Visualization Services Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 28. Thank You for your attention Questions ? Usage-centered design of adaptable visualization services. Application to cooperation support services system in the AEC sector. Sylvain Kubicki & Gilles Halin