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- 1. PowerPoint Presentation by Charlie Cook
The University of West Alabama
1
Human Resource
Management
ELEVENTH EDITION
G A R Y D E S S L E R
© 2008 Prentice Hall, Inc.
All rights reserved.
Interviewing Candidates
Chapter 7
Part 2 | Recruitment and Placement
- 2. © 2008 Prentice Hall, Inc. All rights reserved. 7–2
After studying this chapter, you should be able to:
1. List the main types of selection interviews.
2. Explain and illustrate at least six factors that affect the
usefulness of interviews.
3. Explain and illustrate each guideline for being a more
effective interviewer.
4. Effectively interview a job candidate.
- 3. © 2008 Prentice Hall, Inc. All rights reserved. 7–3
Basic Features of Interviews
Interview
Structure
Interview
Administration
Selection
Interviews
Interview
Content
- 4. © 2008 Prentice Hall, Inc. All rights reserved. 7–4
Types of Interviews
Selection Interview
Appraisal Interview
Exit Interview
Types of
Interviews
- 5. © 2008 Prentice Hall, Inc. All rights reserved. 7–5
Interview Formats
Unstructured
or
Nondirective
Interview
Interview
Formats
Structured
or
Directive
Interview
- 6. © 2008 Prentice Hall, Inc. All rights reserved. 7–6
Interview Content
Situational
Interview
Stress
Interview
Behavioral
Interview
Job-Related
Interview
Types of
Questions
- 7. © 2008 Prentice Hall, Inc. All rights reserved. 7–7
Administering the Interview
Unstructured
Sequential
Interview
Structured
Sequential
Interview
Panel
Interview
Mass
Interview
Phone and Video
Interviews
Computerized
Interviews
Web-Assisted
Interviews
Ways in Which
Interviews Can
Be Conducted
- 8. © 2008 Prentice Hall, Inc. All rights reserved. 7–8
What Can Undermine An Interview’s Usefulness?
Nonverbal Behavior
and Impression
Management
Applicant’s Personal
Characteristics
Interviewer
Behavior
Factors
Affecting
Interviews
First Impressions
(Snap Judgments)
Interviewer’s
Misunderstanding
of the Job
Candidate-Order
(Contrast) Error and
Pressure to Hire
- 9. © 2008 Prentice Hall, Inc. All rights reserved. 7–9
How to Conduct a More Effective Interview
1
2
3
4
5
Suggestions
:
Prepare for the Interview
Structure Your Interview
Establish Rapport
Ask Questions
Close the Interview
6 Review the Interview
- 10. © 2008 Prentice Hall, Inc. All rights reserved. 7–10
K E Y T E R M S
unstructured or nondirective interview
structured or directive interview
situational interview
behavioral interview
job-related interview
stress interview
unstructured sequential interview
structured sequential interview
panel interview
mass interview
candidate-order error