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Killing the Annual Performance Review, and
What To Do After the Funeral
Jo Weech Shelley Trout
With: Moderator:
TO USE YOUR COMPUTER'S AUDIO:
When the webinar begins, you will be connected to audio using
your computer's microphone and speakers (VoIP). A headset is
recommended.
Webinar will begin:
11:00 am, PDT
TO USE YOUR TELEPHONE:
If you prefer to use your phone, you must select "Use Telephone"
after joining the webinar and call in using the numbers below.
United States: +1 (415) 655-0052
Access Code: 157-713-716
Audio PIN: Shown after joining the webinar
--OR--
Reflektive is committed to employee success—for your employees and
ours! We believe that every employee deserves a great manager, a
clear career path, and ample opportunities for development and
professional growth. Since day one, we’ve been passionate about
helping every employee reach their fullest potential. Our talented and
creative team started with an intuitive continuous feedback tool, which
is now the basis of our robust performance management solution.
3
Click on the Questions panel to
interact with the presenters
www.humanresourcestoday.com/webinar-series/performance-management-masterclass/
www.recruitingbrief.com/webinar-series/performance-management-masterclass/
About Jo Weech
Employee engagement is the key to retention. From sourcing through team building, Jo has enjoyed cultivating a
Silicon Valley environment within federal contracting and startups. Collaborating with companies to attract and engage
the most talented resources from unconventional places continues to both challenge and enthuse her. Partnering with
talent to connect great people with great roles in great companies keeps her ever-current with what is trending in
today's workforce. She is honored to serve transitioning military, college students, retiring government agency
personnel, and others with job search tips. Jo is MOST passionate about people! Growing them in their careers.
Infusing enthusiasm and expertise into talent management: retention (employee engagement) and recruiting.
About Shelley Trout
Shelley went to UC Berkeley and majored in Anthropology & Archaeology. After working at the Center of
Digital Archaeology, she became fascinated with digital representations of personality and culture, and now
leads Webinar Production at Aggregage, providing some of the most interesting thought-leaders across a
wide variety of industries with a space to celebrate the diversity, depth, and experience of their professional
cultures, personalities, and passions.
5Killing the Annual Performance Review, and What To
Do After the Funeral
Killing the Annual Performance Review
6
It is a process by which managers and employees work together
to plan, monitor and review an employee’s work objectives and
overall contribution to the organization.
It is the continuous process of setting objectives, assessing progress, and
providing on-going coaching and feedback
to ensure that employees are meeting their objectives and career goals.
-HR Council
WHAT IS PERFORMANCE MANAGEMENT?
7
WHERE
TO
BEGIN?
8
Employee Engagement commences prior to Day 1.
9
HBR has reported that the organizational costs of
employee turnover
are estimated to range between 100% and 300% of the
replaced employee’s salary.
10
Current workforce:
35% millennial.
In 2020:
50% millennial.
11
12
#
?
13
They
Want
To
Make
A
Difference
14
Motivating your employees to be
involved is to be
motivating them to want to
have your company be
successful.
-Gerry Crispin
15
Let’s start with your
Managers.
Are they task managers
or are they coaches?
16
Task Managers:
• Focused on achieving specific tasks
• Measure performance by achieving the project goals
• Can be micromanagers or unavailable
Leaders:
• Focused on inspiring the employee
• Provide ongoing mentorship through the project
• Measure performance against successful collaboration
17
Once the annual performance review is buried,
how do you begin ongoing, agile review?
18
STEP 1:
19
Create an agile process of performance
management.
It uses incremental, iterative work sequences
that are commonly known as sprints.
20
Sprints usually occur
in 3 week increments.
Tailor this per project,
department, tasks.
Agileuprising.com
21
STEP 2:
22
HOW THIS CAN WORK:
• THE TEAM LEAD/MANAGER TAKES A PROJECT AND BREAKS IT DOWN BY
BENCHMARKS
• EACH TEAM MEMBER IS ASSIGNED SPECIFIC TASKS TO COMPLETE IN
ORDER TO REACH THE BENCHMARK
• THE TEAM LEAD/MANAGER THEN ASKS EACH PERSON WHAT
TOOLS/SUPPORTS ARE NEEDED TO SUCCESSFULLY COMPLETE
EACH ASSIGNED TASKS
23
1 x 1s
24
• 1x1s are usually 5-15 minute standups each day, depending on the
complexity of the tasks
• Team leads can evaluate the efficiency and excellence of the
Employee’s progress
• If there is ”above expectations” achievements, this can be an
“on the spot” recognition moment
• If there is a lag, or misunderstanding of the objectives, course-
correction can take place immediately
25
STEP 3:
26
What Ifs?
• The employee is exceeding expectations
• The employee is on target with expectations
• The employee is not meeting expectations
27
EXCEEDING
EMPLOYEE-CENTRIC:
• LOVES ATTENTION: GROUP EMAIL, BELL RING, ETC.
• SHUNS ATTENTION: PERSONAL EMAIL, STICKER, ETC.
END OF SPRINT:
• GROUP ACCOLADES
• EACH PERSON’S CONTRIBUTION HONORED
28
ON TARGET
• EFFORTS ACKNOWLEDGED
• EVALUATE NEEDS FOR GREATER ACHIEVEMENTS
• REVIEW AND ELEVATE
29
MISSING THE MARK
• CAN IMMEDIATELY COURSE-CORRECT
• MISUNDERSTANDINGS CLEARED
• DEFICIENCIES IN TOOLS/SUPPORT OR
EMPLOYEE LACK CAN BE IDENTIFIED
30
STEP 4:
31
DOCUMENT
EVERYTHING.
TEAM LEAD AND
EMPLOYEE
ACKNOWLEDGE
AND SIGN.
32
33
ASSESS: Individual and team contributions to the organization
ENCOURAGE: Excellence in performance
IDENTIFY: Needs for improvements in support or performance
Key contributors
Potential for promotion
Career growth trajectories
Compensation increases
ADDRESS: Professional development needs
Need for role changes
34
35
36
We have always done it “x” way.
I am not comfortable with changing this.
What if I eff this up?
It won’t work because…
This is too much work.
I am not a creative person.
Why do we have to change this up?
Seriously?!
37
WHO SAYS A LEOPARD CAN’T CHANGE ITS SPOTS?
38
39
40
#WeCanChangeThis
41
Engagement:
Rewarding
Retention:
Winning
42
Q&A
CEO, Exemplary Consultants
Linkedin page: joweech/
Twitter ID: @JoWeech
Website: ecllcdc.com
Jo Weech
With:
Managing Editor, Aggregage
Linkedin page: shelleytrout/
Twitter ID: @hrposts/ @recruitingbrief
Website: http://www.aggregage.com
Shelley Trout
Moderator:
www.humanresourcestoday.com/webinar-series/performance-management-masterclass/
www.recruitingbrief.com/webinar-series/performance-management-masterclass/

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Performance Management Masterclass: Killing the Annual Performance Review

  • 1. Killing the Annual Performance Review, and What To Do After the Funeral Jo Weech Shelley Trout With: Moderator: TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. Webinar will begin: 11:00 am, PDT TO USE YOUR TELEPHONE: If you prefer to use your phone, you must select "Use Telephone" after joining the webinar and call in using the numbers below. United States: +1 (415) 655-0052 Access Code: 157-713-716 Audio PIN: Shown after joining the webinar --OR--
  • 2. Reflektive is committed to employee success—for your employees and ours! We believe that every employee deserves a great manager, a clear career path, and ample opportunities for development and professional growth. Since day one, we’ve been passionate about helping every employee reach their fullest potential. Our talented and creative team started with an intuitive continuous feedback tool, which is now the basis of our robust performance management solution.
  • 3. 3 Click on the Questions panel to interact with the presenters www.humanresourcestoday.com/webinar-series/performance-management-masterclass/ www.recruitingbrief.com/webinar-series/performance-management-masterclass/
  • 4. About Jo Weech Employee engagement is the key to retention. From sourcing through team building, Jo has enjoyed cultivating a Silicon Valley environment within federal contracting and startups. Collaborating with companies to attract and engage the most talented resources from unconventional places continues to both challenge and enthuse her. Partnering with talent to connect great people with great roles in great companies keeps her ever-current with what is trending in today's workforce. She is honored to serve transitioning military, college students, retiring government agency personnel, and others with job search tips. Jo is MOST passionate about people! Growing them in their careers. Infusing enthusiasm and expertise into talent management: retention (employee engagement) and recruiting. About Shelley Trout Shelley went to UC Berkeley and majored in Anthropology & Archaeology. After working at the Center of Digital Archaeology, she became fascinated with digital representations of personality and culture, and now leads Webinar Production at Aggregage, providing some of the most interesting thought-leaders across a wide variety of industries with a space to celebrate the diversity, depth, and experience of their professional cultures, personalities, and passions.
  • 5. 5Killing the Annual Performance Review, and What To Do After the Funeral Killing the Annual Performance Review
  • 6. 6 It is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. It is the continuous process of setting objectives, assessing progress, and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals. -HR Council WHAT IS PERFORMANCE MANAGEMENT?
  • 9. 9 HBR has reported that the organizational costs of employee turnover are estimated to range between 100% and 300% of the replaced employee’s salary.
  • 11. 11
  • 14. 14 Motivating your employees to be involved is to be motivating them to want to have your company be successful. -Gerry Crispin
  • 15. 15 Let’s start with your Managers. Are they task managers or are they coaches?
  • 16. 16 Task Managers: • Focused on achieving specific tasks • Measure performance by achieving the project goals • Can be micromanagers or unavailable Leaders: • Focused on inspiring the employee • Provide ongoing mentorship through the project • Measure performance against successful collaboration
  • 17. 17 Once the annual performance review is buried, how do you begin ongoing, agile review?
  • 19. 19 Create an agile process of performance management. It uses incremental, iterative work sequences that are commonly known as sprints.
  • 20. 20 Sprints usually occur in 3 week increments. Tailor this per project, department, tasks. Agileuprising.com
  • 22. 22 HOW THIS CAN WORK: • THE TEAM LEAD/MANAGER TAKES A PROJECT AND BREAKS IT DOWN BY BENCHMARKS • EACH TEAM MEMBER IS ASSIGNED SPECIFIC TASKS TO COMPLETE IN ORDER TO REACH THE BENCHMARK • THE TEAM LEAD/MANAGER THEN ASKS EACH PERSON WHAT TOOLS/SUPPORTS ARE NEEDED TO SUCCESSFULLY COMPLETE EACH ASSIGNED TASKS
  • 24. 24 • 1x1s are usually 5-15 minute standups each day, depending on the complexity of the tasks • Team leads can evaluate the efficiency and excellence of the Employee’s progress • If there is ”above expectations” achievements, this can be an “on the spot” recognition moment • If there is a lag, or misunderstanding of the objectives, course- correction can take place immediately
  • 26. 26 What Ifs? • The employee is exceeding expectations • The employee is on target with expectations • The employee is not meeting expectations
  • 27. 27 EXCEEDING EMPLOYEE-CENTRIC: • LOVES ATTENTION: GROUP EMAIL, BELL RING, ETC. • SHUNS ATTENTION: PERSONAL EMAIL, STICKER, ETC. END OF SPRINT: • GROUP ACCOLADES • EACH PERSON’S CONTRIBUTION HONORED
  • 28. 28 ON TARGET • EFFORTS ACKNOWLEDGED • EVALUATE NEEDS FOR GREATER ACHIEVEMENTS • REVIEW AND ELEVATE
  • 29. 29 MISSING THE MARK • CAN IMMEDIATELY COURSE-CORRECT • MISUNDERSTANDINGS CLEARED • DEFICIENCIES IN TOOLS/SUPPORT OR EMPLOYEE LACK CAN BE IDENTIFIED
  • 32. 32
  • 33. 33 ASSESS: Individual and team contributions to the organization ENCOURAGE: Excellence in performance IDENTIFY: Needs for improvements in support or performance Key contributors Potential for promotion Career growth trajectories Compensation increases ADDRESS: Professional development needs Need for role changes
  • 34. 34
  • 35. 35
  • 36. 36 We have always done it “x” way. I am not comfortable with changing this. What if I eff this up? It won’t work because… This is too much work. I am not a creative person. Why do we have to change this up? Seriously?!
  • 37. 37 WHO SAYS A LEOPARD CAN’T CHANGE ITS SPOTS?
  • 38. 38
  • 39. 39
  • 42. 42 Q&A CEO, Exemplary Consultants Linkedin page: joweech/ Twitter ID: @JoWeech Website: ecllcdc.com Jo Weech With: Managing Editor, Aggregage Linkedin page: shelleytrout/ Twitter ID: @hrposts/ @recruitingbrief Website: http://www.aggregage.com Shelley Trout Moderator: www.humanresourcestoday.com/webinar-series/performance-management-masterclass/ www.recruitingbrief.com/webinar-series/performance-management-masterclass/