This document summarizes a webinar on practical improvements in organization design presented by Jon Ingham and Gaurav Valani. Ingham discussed various organization models and emphasized the importance of considering relationships between people. He also outlined a methodology for organization design including diagnosis, design, and implementation. Valani shared his experience in staffing and recruiting. The webinar focused on both tactical changes like process redesign and strategic organization design to create value.

1. Practical Improvements in
Organization Design
Jon Ingham Gaurav Valani
With: Moderated by:
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3. About the Series
6 Education-packed sessions

4. 4
Click on the Questions panel to
interact with the presenters
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr

5. About Jon Ingham
Jon Ingham is an independent strategic people management and organization design / development consultant. His
projects often involve helping companies innovate their HR approaches responding to changes in the world of work
and also to tie more closely to their own strategic needs. His work is informed by a strong belief in the potential offered
from a smarter investment in people and the consequent opportunity to create new value for a business. He is based
in the UK but works globally.
Jon has written several books and articles on organization of business and the HR function, which includes his new
book, ‘The Social Organization’ (2017). This suggests that businesses needs to focus on the relationships between
people as well as the individuals themselves. He has also recently co-authored an article with Dave Ulrich, ‘Building
Better HR Departments’ (2016). Jon also writes at a ten-year old blog, Strategic HCM.
About Gaurav Valani
Gaurav Valani is an Entrepreneur, Career Coach and Professional Speaker. Gaurav is also the Founder and President of
CareerSprout. CareerSprout is dedicated to empowering millennials, young professionals and executives to build a
purpose-driven career, through finding work that they care about.
Gaurav is also the Head of Talent at Overstock.com. He is responsible for leading a robust talent acquisition team tasked
to help Overstock.com build and implement strategic global recruiting initiatives which will help them attract, retain and
empower the best talent in the marketplace.
He has been in the Staffing/Recruiting industry for over a decade and is seasoned in developing, implementing, and
executing proven recruiting strategies and processes. Gaurav was the co-founder of TrueBridge LA and helped grow
TrueBridge Resources to $72M in annual sales prior to acquisition.

6. 6
Welcome
My experience in organization design:
• As as HR Director / Business Partner
• Organizational mergers and restructures
• HR transformations
• Training HRBPs and others in organization
design
• Speaking and writing, eg OD a major focus of
‘The Social Organization’
Practical Organization Design

7. 7
Organization Design
• Ensuring people, groups and the whole
organization are able to work effectively
• Probably deserves more focus in comparison to
talent management
• Requires a holistic, integrated approach
Practical Organization Design

8. 8
Organization Models
Practical Organization Design
Jay Galbraith’s Star McKinsey’s 7S Jon Ingham’s Organization Prioritization Model (OPM)

9. 9
Work
• The work of the organization
• Defined through processes and services
• The most basic building block of any organization
Practical Organization Design

10. 10
Work – Process Design
Practical Organization Design

11. 11
Infrastructure
• Locations and buildings
• Knowledge, data, technology
• (Super)structure
Practical Organization Design

12. 12
Superstructure
Practical Organization Design

13. 13
People
Practical Organization Design

14. 14
Connections
Also see Jon Ingham and Dave Ulrich, Building Better HR Departments
(2016) https://www.joningham.com/better-hr-departments.html
Practical Organization Design
Connections Relationships Conversations
Within HR
HR to Stakeholders
Within the Business

15. 15
Design Methodology
Practical Organization Design
Business Strategy
Diagnosis
Organization Design
Enhancement
From /
Current State
Forward
To-Be /
Future State
BackImplementation

16. 16
Tactical and Strategic Design
Practical Organization Design
Top Down
Bottom Up
Current
State
Future
State
Tactical
Strategic

17. 17Practical Organization Design
Adding Value
Strategic OD
Creating Value

18. 18
Tactical OD - Process Design
Practical Organization Design

19. 19
Tactical OD - Role & Job Design
• Needs more attention at lower levels
• Major enabler for positive employee experience /
engagement and good work
Practical Organization Design

20. 20
Tactical OD - Structure Design
• Moving jobs between structures to create new
groupings
Practical Organization Design
✗ ✗ ✗

21. 21
People / Relationship Development
• New skills (or people)
• Clarify boundaries
• Disclose personal information
• Get people working together across boundaries
Practical Organization Design
Also see Jon Ingham, The Social Organization (2017)
www.koganpage.com/SocialOrganization

22. 22
Thankyou
For more information:
• About me - joningham.com
• The Social Organization - organization.social
• Linkedin - linkedin.com/in/joningham
• Twitter - twitter.com/joningham
• Email - info@joningham.com
Practical Organization Design

23. 23
Don't Miss the Next Session!
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr
The Digital Workplace:
How HR Can Lead The Way
Nicole Lindenbaum Gaurav Valani
With: Moderated by:
March 1st 2018
11AM PST/ 2PM EST/ 7PM GMT

24. 24
Q&A
Gaurav Valani
With: Moderated by:
Executive Consultant, Strategic Dynamics
Consultancy Services Ltd.
Linkedin page: linkedin.com/in/joningham/
Twitter ID: @JonIngham
Website: www.strategic-dynamics.co.uk
Head of Talent, Overstock.com
Linkedin page: linkedin.com/in/gauravvalani
Twitter ID: @GauravValani
Website: www.overstock.com
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr
Jon Ingham

25. 25
Don't Miss the Next Session!
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr
The Digital Workplace:
How HR Can Lead The Way
Nicole Lindenbaum Gaurav Valani
With: Moderated by:
March 1st 2018
11AM PST/ 2PM EST/ 7PM GMT