2. What are Soft Skills??
A cluster of skills that ‘influence’ how we interact
with one another.
Ability to relate and connect with people.
3. Soft Skills : Importance of
Body Language
To Keep people’s attention,
To create a good atmosphere,
To create more impact.
4. Soft Skills : Body Language
How you stand,
How you move,
How you appear to people,
How you look at people,
How you sound.
5. How you Stand
Stand Straight
- Stand on both legs
- Don’t lean against anything
Stand where everyone can see you
-Face the audience directly.
6. How you Move
Avoid nervous movements
-Don’t walk up and down,
-Keep your hands down except for gestures,
-Don’t fidget, scratch, jiggle your legs etc.
Use gestures for emphasis
-Practice appropriate gestures,
-Don’t overdo it,
-Avoid arm- waving.
7. How you appear to
people :Look Energetic
Why
-Energy holds people’s attention. Lack of energy puts
people to sleep.
How
-Stand Straight, Put energy into your eyes, voice and
movements.
8. How you look at people
:Look Relaxed
Why
- If you can relax people will have more confidence in you.
- If you are not relaxed people cannot focus on the content
How
- Smile
- Make it informal
- Use humor- enjoy yourself!!
- Slow down
- Breath Slowly
- Let your arms hang loose.
- Don’t make nervous movements
9. Look Confident
Don’t say sorry,
Don’t make excuses,
Don’t be afraid of the audience,
Don’t be too modest,
Be prepared for problems.
10. Points to Remember for Discussion
Forums & General Interviews
Do’s
Walk in Confidently
Deliver a firm handshake
Sit up Straight
Keep eye contact
Smile
Watch your hands (no excessive movements)
11. Points to Remember for Discussion
Forums & General Interviews
Don’ts
Be overconfident
Offer a weak handshake
Slouch (lazy posture)
Stare
Play with pen/hair
Fidget (small movements of hand or legs caused by
nervousness)
12. Few
Body Postures
Keep it in Mind :
o During Presentations.
o During Group Discussions & Interviews.
o During Open Forum Discussions/Conferences.
o During Daily Interaction with seniors/colleagues
in office.
14. Don't fill the air with um, ah and you know. It is
natural to pause when you speak; it gives you a chance
to breathe. What's not natural is to fill the silent pause
with sounds. Verbal pauses are distracting.
15. Don't use the fig-leaf pose. By placing your hands to
cover the groin region, your body says, "I'm harmless,"
or, "I'm afraid."
16. Do use hand gestures systematically. The visual
reminder created by gestures allows the listener two
ways to remember: auditory and visual
17. Don't put your hands in your pockets. You want to
convey that you are confident in yourself and those
around you.
18. Don't hide your hands behind your back. Depending
on the situation, grasping your hands behind your back
can be interpreted as, "Geez, I hope you like me," or,
"You better fear me."
19. Don't cross your arms. This stance is most frequently
understood to indicate discomfort.
20. Do know when to put your hands on your hips. This
is a ready-to-take-action gesture. Yet, it is often given
negative labels by others, such as meaning you are
annoyed.
21. Do remember the eyes have it. Of all the nonverbal
messages one can use, the eyes are the most expressive.
22. Do stop fidgeting. Even though fidgets can calm us,
those anxious behaviours often make others uneasy.
23. Territory
Intimate
0.5- 1.5 feet
Personal
Close - 1.5 to 2.5 feet
Far – 2.5 to 4.5 feet
Social
Close - 4 to 7 feet
Far – 7 to 12 feet
Public
Close - 12 to 25 feet
Far – 25 feet or greater
24. When You Invade My Space
Reactions to an invasion of your space
o Feel troubled
o Get defensive
o Become Aggressive
