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Office	
  4.0:	
  Real	
  Estate	
  Masterclass	
  
What	
  to	
  do	
  to	
  arrange	
  shared	
  revenue	
  deal	
  with	
  landlord,	
  
manage	
  lease	
  cost	
  and	
  risks?	
  
	
  VISHAL	
  GUPTA	
  
Co-­‐founder	
  and	
  CEO	
  
Brussels,	
  28th	
  Nov	
  2016	
  
PUTTING	
  THINGS	
  INTO	
  
PERSPECTIVE	
  
IntroducLon	
  
1	
  
My	
  professional	
  journey	
  
EvoluLon	
  of	
  my	
  career	
  
2	
  
Vishal	
  Gupta	
  
Entrepreneur	
  |	
  Investor	
  |	
  Ex-­‐	
  
Investment	
  Banker	
  |	
  	
  
Startups,	
  Technology	
  &	
  Coworking	
  
MISSION:	
  To	
  develop	
  the	
  ecosystem	
  for	
  entrepreneurship	
  and	
  invesDng	
  in	
  entrepreneurship	
  by	
  
breaking	
  barriers	
  to	
  informaLon,	
  access	
  and	
  investment	
  
Investment	
  
Banker	
  
Corporate	
  
Business	
  leader	
  
Investment	
  Manager,	
  
Advisor,	
  Freelancer	
  
2002	
  
2012	
  
2015	
   Full-­‐Dme	
  entrepreneur,	
  
investor	
  and	
  connector	
  
Hong	
  Kong	
  
London	
  
Property	
  
Renewables	
  
Tech	
  
India	
  
The	
  journey	
  of	
  Coworking	
  
EvoluLon	
  of	
  the	
  office	
  market	
  
•  >1	
  million	
  coworkers	
  by	
  2017	
  
•  34%	
  of	
  coworking	
  spaces	
  globally	
  are	
  less	
  than	
  a	
  year	
  old	
  –>	
  
fast	
  growth	
  market	
  
•  100	
  million	
  new	
  businesses	
  are	
  launched	
  annually	
  -­‐>	
  shi	
  
from	
  large	
  corporates	
  to	
  entrepreneur-­‐driven	
  economy	
  
•  40%	
  of	
  workforce	
  will	
  be	
  freelancers,	
  independent	
  
contractors	
  or	
  solopreneurs	
  by	
  2020	
  
•  >10,000	
  coworking	
  spaces	
  worldwide	
  -­‐>	
  not	
  a	
  trend,	
  but	
  a	
  
new	
  way	
  of	
  working	
  
•  $16bln	
  valuaLon	
  of	
  WeWork	
  has	
  mainstreamed	
  coworking	
  –
>	
  larger	
  companies	
  locaLng	
  alongside	
  startups	
  
3	
  
Source:	
  GEM,	
  Deskmag	
  Survey,	
  CoworkingLondon	
  
Today:	
  The	
  coworking	
  boom	
  
How	
  WeWork	
  has	
  changed	
  the	
  game	
  for	
  everyone	
  
4	
  
5	
  mn	
  sq	
  
Y	
  
$1.4	
  bn	
  
raised	
  
$16	
  bn	
  
value	
  
Source:	
  Crunchbase,	
  WSJ	
  reports	
  
Back	
  then:	
  When	
  things	
  went	
  bust	
  
How	
  Regus	
  went	
  bankrupt	
  
5	
  
•  Economic	
  downturn	
  
•  Over-­‐supply	
  of	
  office	
  space	
  
•  Fixed	
  long	
  leases	
  in	
  US	
  
•  Rentals	
  agreed	
  at	
  peak	
  of	
  market	
  
•  Sharp	
  downturn	
  in	
  passing	
  rents	
  
•  Reliance	
  on	
  dotcom	
  and	
  startups	
  –
demand	
  fell	
  away	
  
Dot-­‐com	
  
bubble	
  burst	
  
1989	
  –	
  1st	
  Regus	
  opens	
  in	
  Brussels	
  
1990s	
  –	
  Rapid	
  growth	
  fuelled	
  by	
  startups	
  
mushrooming	
  
2000	
  –	
  Regus	
  IPO	
  
2001	
  –	
  Expansion	
  across	
  Europe,	
  Americas,	
  Asia	
  
2003	
  –	
  InternaLonal	
  business	
  operaLng	
  in	
  
52countries	
  
2003	
  –	
  Regus	
  files	
  for	
  Chapter	
  11	
  bankruptcy	
  for	
  
its	
  US	
  operaDons,	
  sells	
  stake	
  in	
  UK	
  business	
  
What	
  went	
  wrong?	
  
How	
  they	
  changed?	
  
•  Corporate	
  restructuring	
  
•  Property	
  JVs,	
  profit	
  sharing	
  
partnerships	
  with	
  landlords	
  
•  Shi	
  to	
  30-­‐40-­‐30	
  mix	
  (large	
  corp-­‐SME-­‐
startup)	
  
During	
  downturns,	
  the	
  leasing	
  model	
  can	
  make	
  all	
  the	
  difference	
  between	
  survival	
  and	
  failure	
  
Financing	
  a	
  coworking	
  space	
  
6	
  
Average	
  size	
  of	
  coworking	
  
spaces	
  has	
  doubled	
  in	
  2	
  years	
  
Need	
  to	
  find	
  new	
  avenues	
  for	
  capital,	
  (also	
  
revenues)!	
  
Source:	
  Deskmag	
  Global	
  coworking	
  survey	
  2016	
  
WHAT	
  IS	
  OFFICE	
  4.0?	
  
The	
  new	
  model	
  for	
  commercial	
  office	
  and	
  coworking	
  industry	
  
7	
  
Office	
  4.0:	
  It	
  has	
  arrived	
  
Commercial	
  office	
  business	
  is	
  increasingly	
  complex	
  
8	
  
Office	
  1.0	
   Office	
  2.0	
   Office	
  3.0	
   Office	
  4.0	
  
Serviced	
  Offices	
   Coworking	
   Serviced	
  Office	
  +	
  
Coworking	
  
Ecosystem	
  
Office	
  only	
   Workspace	
  
Community	
  
Workspace	
  
Community	
  
Delivering	
  the	
  
above	
  with	
  choice	
  
and	
  at	
  scale	
  
WeWork	
  Model	
  Regus	
  Model	
   *NEW*	
  Model	
  
Workspace	
  
Lifespace	
  
Community	
  
Design	
  
Resources	
  
Online	
  plamorm	
  
Peripheral	
  
locaLons	
  
Prime	
  locaLons	
  
–	
  Grade	
  A	
  
commercial	
  
Office	
  4.0:	
  What	
  it	
  means	
  
Office	
  is	
  commodiLsed,	
  new	
  skills	
  required	
  to	
  moneLse	
  
9	
  
For	
  
landlords	
  
For	
  
everyone	
  
else	
  
Office 4.0 is an entirely different
business than owning and managing
buildings

The physical office space is seen as part
of the entire value proposition including
a flexible workspace, community,
resources and design elements
delivering a whole ecosystem for
business, and for life
What	
  hybrid	
  ecosystems	
  could	
  look	
  like	
  
10	
  
Incubators	
  
	
  
GestaLon	
  focus	
  
5-­‐15%	
  equity	
  
Discounted	
  services	
  
Equity-­‐based	
  rent	
  
Accelerators	
  
	
  
Investment	
  focus	
  
3-­‐10%	
  equity	
  
Structured	
  programme	
  
Equity-­‐based	
  rent	
  
Coworking	
  
	
  
Community	
  focus	
  
No	
  equity	
  
Events	
  +	
  networking	
  
Cash-­‐based	
  rent	
  
Hybrid	
  Ecosystems	
  
	
  
Industry	
  incubator	
  host	
  
In-­‐house	
  accelerator	
  
Investment	
  fund	
  
Coworking	
  space	
  
Corporate	
  offices	
  
Office	
  4.0:	
  Key	
  characterisLcs	
  
How	
  it	
  is	
  going	
  to	
  change	
  the	
  industry	
  dynamic	
  
•  Emergence	
  of	
  co-­‐working	
  value	
  chain	
  –	
  beyond	
  owner	
  and	
  
operator	
  
•  SpecializaLon	
  of	
  skills	
  –	
  roles	
  of	
  different	
  players	
  to	
  deliver	
  
Office	
  4.0	
  
•  Coworking	
  operators	
  need	
  to	
  transiLon	
  from	
  “community	
  
builders”	
  to	
  “ecosystem	
  managers”	
  
•  How	
  is	
  owner-­‐operator	
  relaLonship	
  evolving	
  
•  Lease-­‐and-­‐sublease	
  model	
  may	
  not	
  work	
  -­‐>	
  new	
  partnership	
  
models	
  begin	
  to	
  emerge	
  
•  Response	
  of	
  tradiLonal	
  players	
  	
  
•  A	
  new	
  class	
  of	
  landlords	
  
11	
  
Roles	
  of	
  different	
  players	
  in	
  Office	
  4.0	
  
How	
  the	
  coworking	
  value	
  chain	
  is	
  gesng	
  specialised	
  
12	
  
TradiDonal	
  players	
  (Office	
  2.0	
  &	
  3.0)	
   NEW	
  (Office	
  4.0)	
  
Developers	
  
	
  
Build	
  spaces	
  
(Large	
  floor	
  plates,	
  
natural	
  light)	
  
Landlords	
  
	
  
Own	
  spaces	
  
(Flexible	
  leases,	
  
engage	
  with	
  
operator)	
  
Operators	
  
	
  
Build	
  ecosystem	
  
(Package	
  and	
  
manage	
  services)	
  
Investors	
  
	
  
Growth	
  capital,	
  
replace	
  or	
  co-­‐
invest	
  as	
  
landlord	
  
Facilitator	
  
	
  
Design	
  spaces	
  
Provide	
  resources	
  
and	
  experLse	
  
Networker	
  
	
  
Generate	
  demand,	
  
build	
  community,	
  
business	
  
opportuniLes	
  
Owner-­‐operator	
  relaLonship	
  
How	
  coworking	
  operators	
  provide	
  value	
  to	
  the	
  landlord	
  
13	
  
Office	
  2.0	
  &	
  3.0	
   Office	
  4.0	
  
•  Pre-­‐lease	
  
•  Reduce	
  vacancy	
  rate	
  
•  Space	
  Incubator	
  
•  Broaden	
  offering	
  
•  OperaLng	
  contract	
  
•  MoneLse	
  vacant	
  space	
  
•  Revenue	
  sharing	
  
•  Joint	
  Venture	
  and	
  
partnerships	
  
•  Brand	
  value	
  
All	
  of	
  the	
  above	
  provide	
  direct	
  and	
  indirect	
  value	
  accreLon	
  to	
  the	
  landlors,	
  and	
  should	
  be	
  
considered	
  in	
  the	
  lease	
  negoLaLon	
  
Owner-­‐Operator	
  RelaLonship	
  
Summary	
  of	
  leasing	
  (and	
  revenue)	
  models	
  
14	
  
Office	
  2.0	
  &	
  3.0	
   Office	
  4.0	
  
ConvenDonal	
  
lease	
  
	
  
Fixed	
  rental/	
  cost	
  
Revenue	
  share	
  
	
  
Variable	
  rental/	
  
cost	
  
Hybrid	
  lease	
  
	
  
Floor	
  with	
  upside	
  
parLcipaLon	
  
Joint	
  Venture	
  
	
  
Business	
  
partner,	
  Equity	
  
for	
  capex	
  
OperaDng	
  
contract	
  
	
  
Management	
  
fee	
  
Coworking	
  
in	
  a	
  Box	
  
Aggregator,	
  
demand	
  
generator	
  
Brand	
  
licensing	
  
Response	
  of	
  tradiLonal	
  players	
  
Office	
  3.0	
  is	
  within	
  reach,	
  BUT	
  Office	
  4.0	
  is	
  harder	
  to	
  crack	
  
•  TradiLonal	
  players	
  have	
  now	
  awakened	
  to	
  the	
  challenge	
  from	
  new	
  
coworking	
  operators	
  
•  Developers	
  &	
  Landlords:	
  Embracing	
  coworking	
  to	
  moneLse	
  asset	
  
pormolio	
  
•  MarketTech	
  UK:	
  Coworking	
  campus	
  (Office	
  3.0)	
  as	
  part	
  of	
  Camden	
  market	
  
regeneraLon,	
  driving	
  foomall	
  to	
  retail	
  sites	
  
•  Soho	
  China:	
  Property	
  developer,	
  rolling	
  out	
  a	
  shared	
  office	
  offering	
  across	
  
all	
  its	
  sites	
  (Office	
  2.0	
  +	
  3.0)	
  
•  Keppel	
  Land	
  Singapore:	
  Launched	
  hybrid	
  serviced	
  office	
  and	
  coworking	
  
(Office	
  3.0)	
  space	
  at	
  prime	
  asset	
  
•  Operators:	
  Serviced	
  office	
  (Office	
  1.0)	
  operators	
  are	
  reposiLoning	
  
their	
  product	
  
•  Regus:	
  acquired	
  Spaces	
  to	
  add	
  social	
  coworking	
  (Office	
  2.0)	
  to	
  its	
  pormolio	
  
15	
  
TradiLonal	
  operators	
  moving	
  in	
  to	
  Office	
  2.0,	
  owners	
  moving	
  in	
  to	
  3.0,	
  but	
  will	
  find	
  it	
  hard	
  to	
  
crack	
  Office	
  4.0	
  themselves	
  
Thinking	
  beyond	
  
Office	
  4.0	
  will	
  also	
  see	
  a	
  new	
  class	
  of	
  landlord	
  emerging	
  
•  Awareness	
  and	
  interest	
  in	
  coworking	
  business	
  will	
  also	
  avract	
  a	
  
new	
  class	
  of	
  landlord	
  with	
  a	
  completely	
  different	
  playbook	
  
•  Strata	
  sold	
  owners:	
  Smaller	
  individual	
  landlords	
  owning	
  smaller	
  
places	
  may	
  be	
  more	
  inclined	
  to	
  agree	
  to	
  revenue	
  shares	
  and	
  
upfront	
  capex	
  	
  
•  Angel	
  Investors:	
  HNIs	
  may	
  view	
  this	
  as	
  an	
  asset	
  backed	
  investment	
  
with	
  rentals	
  supported	
  by	
  a	
  consLtuency	
  they	
  understand	
  and	
  
believe	
  in	
  
•  Tech	
  companies:	
  Tech	
  companies	
  that	
  scale	
  up	
  too	
  quickly	
  may	
  be	
  
le	
  saddled	
  with	
  surplus	
  space	
  –	
  with	
  landlord	
  consent,	
  a	
  sub-­‐
lease	
  to	
  coworking	
  operator	
  will	
  provide	
  vital	
  cashflow	
  
•  Large	
  corporates:	
  Opening	
  up	
  to	
  the	
  idea	
  of	
  moneLsing	
  their	
  
surplus	
  space	
  or	
  outsource	
  enLre	
  operaLons	
  
16	
  
Proper	
  market	
  diligence	
  and	
  relaLonship	
  building	
  is	
  needed	
  to	
  orchestrate	
  such	
  opportuniLes	
  
and	
  tailor	
  a	
  mutually	
  beneficial	
  structure	
  
LEASING	
  CASE	
  STUDY	
  
Developing	
  a	
  working	
  model	
  
17	
  
Case	
  study	
  	
  
Analysing	
  trade-­‐offs	
  of	
  different	
  lease	
  structures	
  
•  ObjecDve:	
  Develop	
  a	
  simple	
  working	
  model	
  to	
  evaluate	
  financial	
  
impact	
  of	
  different	
  lease	
  structures	
  to	
  landlord	
  and	
  operator	
  
•  Scenarios:	
  Analyse	
  financial	
  impact	
  in	
  base	
  case	
  and	
  downside	
  
scenario	
  with	
  a	
  5	
  year	
  horizon	
  
•  Inputs	
  required:	
  
1.  Size	
  of	
  coworking	
  space	
  
2.  Market	
  rent	
  landlord	
  can	
  achieve	
  
3.  Through-­‐cycle	
  vacancy	
  rates	
  in	
  area	
  
4.  Membership	
  capacity	
  as	
  coworking	
  space	
  
5.  Average	
  monthly	
  fee	
  per	
  member	
  
6.  AnLcipated	
  through-­‐cycle	
  occupancy	
  in	
  base	
  case	
  and	
  downside	
  
7.  Annual	
  operaLng	
  cost	
  of	
  running	
  coworking	
  centre	
  
•  Analysis:	
  Flex	
  revenue	
  share	
  terms	
  to	
  idenLfy	
  “opLmal”	
  
arrangement	
  for	
  landlord	
  and	
  operator	
  
18	
  
ConvenLonal	
  lease	
  v/s	
  Revenue	
  share	
  [30%	
  model]	
  
Landlord	
  perspecLve	
  
19	
  
ConvenLonal	
  lease	
  v/s	
  Revenue	
  share	
  [30%	
  model]	
  
Operator	
  perspecLve	
  
20	
  
ConvenLonal	
  lease	
  v/s	
  Hybrid	
  lease	
  [50%+10%	
  model]	
  
Landlord	
  perspecLve	
  
21	
  
ConvenLonal	
  lease	
  v/s	
  Hybrid	
  lease	
  [50%+10%	
  model]	
  
Operator	
  perspecLve	
  
22	
  
Case	
  study	
  	
  
Summary	
  points	
  and	
  takeaways	
  
•  In	
  markets/	
  buildings	
  with	
  high	
  vacancy	
  rates,	
  economics	
  of	
  revenue	
  
share	
  should	
  appeal	
  to	
  the	
  landlord	
  
•  Revenue	
  share	
  deal	
  requires	
  buy-­‐in	
  to	
  the	
  business	
  model/	
  easier	
  
with	
  track	
  record	
  
•  Without	
  revenue	
  share,	
  business	
  model	
  cannot	
  withstand	
  downturn	
  
=>	
  in	
  the	
  landlord’s	
  interest	
  to	
  avoid	
  contract	
  not	
  being	
  honoured	
  
and	
  resulLng	
  void	
  period	
  
•  Revenue	
  share	
  introduces	
  variability	
  but	
  could	
  provide	
  much	
  higher	
  
return	
  to	
  landlord	
  
•  Hybrid	
  leases	
  structures	
  contain	
  the	
  variability,	
  while	
  sLll	
  providing	
  
vital	
  operaLng	
  flexibility	
  to	
  operators	
  
•  Revenue	
  share/	
  hybrid	
  lease	
  structures	
  are	
  more	
  aligned	
  with	
  
cahsflows	
  generated	
  from	
  end-­‐occupiers	
  =>	
  win-­‐win	
  for	
  landlords	
  
and	
  operators	
  
23	
  
DISCUSSION	
  CHALLENGE	
  
This	
  or	
  That	
  
24	
  
Discussion	
  Challenge	
  
25	
  
v/s	
  THIS	
   THAT	
  
Discussion	
  Challenge	
  
26	
  
v/s	
  
THIS	
   THAT	
  
Large	
  
Integrated	
  
campus	
  
MulLple	
  
smaller	
  
centres	
  
Discussion	
  Challenge	
  
27	
  
v/s	
  
THIS	
   THAT	
  
Commercial	
  
building	
  
Industrial	
  
building	
  
Discussion	
  Challenge	
  
28	
  
v/s	
  
THIS	
   THAT	
  
Private	
  
offices	
  
Open	
  Plan	
  
Discussion	
  Challenge	
  
29	
  
v/s	
  
THIS	
   THAT	
  
Fixed	
  Lease	
   Revenue	
  
share	
  
Discussion	
  Challenge	
  
30	
  
v/s	
  
THIS	
   THAT	
  
Management	
  
fee	
  
Brand	
  
licensing	
  
Discussion	
  Challenge	
  
31	
  
v/s	
  
THIS	
   THAT	
  
Parent	
  level	
  
financing	
  
LocaLon	
  
based	
  
financing	
  
Discussion	
  Challenge	
  
32	
  
v/s	
  
THIS	
   THAT	
  
Equity	
  based	
  
rent	
  
Cash	
  based	
  
rent	
  
Discussion	
  Challenge	
  
33	
  
v/s	
  
THIS	
   THAT	
  
Office	
  2.0	
   Office	
  4.0	
  
WHAT	
  IT	
  TAKES	
  TO	
  SUCCEED	
  
Brainstorming	
  
34	
  
What	
  it	
  takes	
  to	
  succeed?	
  
Defining	
  your	
  Golden	
  Circle	
  
35	
  
WHY	
  
HOW	
  
WHAT	
  
1	
  
What	
  it	
  takes	
  to	
  succeed?	
  
Defining	
  your	
  Golden	
  Circle	
  
36	
  
MY	
  BUSINESS	
  
WHY??	
  
•  XX	
  
•  X	
  
	
  
HOW??	
  
•  XX	
  
•  X	
  
	
  
WHAT??	
  
•  XX	
  
•  X	
  
	
  
1	
  
What	
  it	
  takes	
  to	
  succeed?	
  
Standing	
  out	
  from	
  the	
  crowd:	
  Purple	
  Cow	
  
37	
  
2	
  
What	
  it	
  takes	
  to	
  succeed?	
  
Standing	
  out	
  from	
  the	
  crowd:	
  Purple	
  Cow	
  
38	
  
2	
  
MY	
  BUSINESS	
  
NOW	
  –	
  What	
  am	
  I	
  doing	
  differently?	
  
•  XX	
  
•  X	
  
	
  
FUTURE	
  –	
  What	
  can	
  I	
  do	
  differently??	
  
•  XX	
  
•  X	
  
	
  
What	
  it	
  takes	
  to	
  succeed?	
  
Where	
  can	
  I	
  turn	
  to	
  for	
  finance:	
  
39	
  
3	
  
White	
  Knight	
  
Friends	
  &	
  
Family	
   Angels	
   VC	
  
Venture	
  
equity	
  
Venture	
  
debt	
  
PE	
  
Banks	
  
Pension	
  
Fund	
  
LOC	
  
Warrants	
  Structured	
  
credit	
  
Property	
  
JV	
  
Corporate	
  
partnership	
  
Overseas	
  
capital	
  
M&A	
  
HNI	
  
What	
  it	
  takes	
  to	
  succeed?	
  
Where	
  can	
  I	
  turn	
  to	
  for	
  finance:	
  
40	
  
3	
  
MY	
  BUSINESS	
  
Sources	
  of	
  finance	
  I	
  have	
  considered?	
  
•  XX	
  
•  X	
  
	
  
Sources	
  of	
  finance	
  I	
  could	
  consider?	
  
•  XX	
  
•  X	
  
	
  
White	
  Knight	
  
Contact	
  details	
  
41	
  
Vishal Gupta

Co-founder, CEO

Founder	
  
Tech	
   Startups	
   SocialMedia	
  
London, United Kingdom

www.kabeela.life

vishal@kabeela.life

 +44 (0) 7788 491 774

Investment	
  
Fundraising	
   Community	
  
@vishthink

Coworking	
  

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Coworking and the way to Office 4.0

  • 1. Office  4.0:  Real  Estate  Masterclass   What  to  do  to  arrange  shared  revenue  deal  with  landlord,   manage  lease  cost  and  risks?    VISHAL  GUPTA   Co-­‐founder  and  CEO   Brussels,  28th  Nov  2016  
  • 2. PUTTING  THINGS  INTO   PERSPECTIVE   IntroducLon   1  
  • 3. My  professional  journey   EvoluLon  of  my  career   2   Vishal  Gupta   Entrepreneur  |  Investor  |  Ex-­‐   Investment  Banker  |     Startups,  Technology  &  Coworking   MISSION:  To  develop  the  ecosystem  for  entrepreneurship  and  invesDng  in  entrepreneurship  by   breaking  barriers  to  informaLon,  access  and  investment   Investment   Banker   Corporate   Business  leader   Investment  Manager,   Advisor,  Freelancer   2002   2012   2015   Full-­‐Dme  entrepreneur,   investor  and  connector   Hong  Kong   London   Property   Renewables   Tech   India  
  • 4. The  journey  of  Coworking   EvoluLon  of  the  office  market   •  >1  million  coworkers  by  2017   •  34%  of  coworking  spaces  globally  are  less  than  a  year  old  –>   fast  growth  market   •  100  million  new  businesses  are  launched  annually  -­‐>  shi   from  large  corporates  to  entrepreneur-­‐driven  economy   •  40%  of  workforce  will  be  freelancers,  independent   contractors  or  solopreneurs  by  2020   •  >10,000  coworking  spaces  worldwide  -­‐>  not  a  trend,  but  a   new  way  of  working   •  $16bln  valuaLon  of  WeWork  has  mainstreamed  coworking  – >  larger  companies  locaLng  alongside  startups   3   Source:  GEM,  Deskmag  Survey,  CoworkingLondon  
  • 5. Today:  The  coworking  boom   How  WeWork  has  changed  the  game  for  everyone   4   5  mn  sq   Y   $1.4  bn   raised   $16  bn   value   Source:  Crunchbase,  WSJ  reports  
  • 6. Back  then:  When  things  went  bust   How  Regus  went  bankrupt   5   •  Economic  downturn   •  Over-­‐supply  of  office  space   •  Fixed  long  leases  in  US   •  Rentals  agreed  at  peak  of  market   •  Sharp  downturn  in  passing  rents   •  Reliance  on  dotcom  and  startups  – demand  fell  away   Dot-­‐com   bubble  burst   1989  –  1st  Regus  opens  in  Brussels   1990s  –  Rapid  growth  fuelled  by  startups   mushrooming   2000  –  Regus  IPO   2001  –  Expansion  across  Europe,  Americas,  Asia   2003  –  InternaLonal  business  operaLng  in   52countries   2003  –  Regus  files  for  Chapter  11  bankruptcy  for   its  US  operaDons,  sells  stake  in  UK  business   What  went  wrong?   How  they  changed?   •  Corporate  restructuring   •  Property  JVs,  profit  sharing   partnerships  with  landlords   •  Shi  to  30-­‐40-­‐30  mix  (large  corp-­‐SME-­‐ startup)   During  downturns,  the  leasing  model  can  make  all  the  difference  between  survival  and  failure  
  • 7. Financing  a  coworking  space   6   Average  size  of  coworking   spaces  has  doubled  in  2  years   Need  to  find  new  avenues  for  capital,  (also   revenues)!   Source:  Deskmag  Global  coworking  survey  2016  
  • 8. WHAT  IS  OFFICE  4.0?   The  new  model  for  commercial  office  and  coworking  industry   7  
  • 9. Office  4.0:  It  has  arrived   Commercial  office  business  is  increasingly  complex   8   Office  1.0   Office  2.0   Office  3.0   Office  4.0   Serviced  Offices   Coworking   Serviced  Office  +   Coworking   Ecosystem   Office  only   Workspace   Community   Workspace   Community   Delivering  the   above  with  choice   and  at  scale   WeWork  Model  Regus  Model   *NEW*  Model   Workspace   Lifespace   Community   Design   Resources   Online  plamorm   Peripheral   locaLons   Prime  locaLons   –  Grade  A   commercial  
  • 10. Office  4.0:  What  it  means   Office  is  commodiLsed,  new  skills  required  to  moneLse   9   For   landlords   For   everyone   else   Office 4.0 is an entirely different business than owning and managing buildings The physical office space is seen as part of the entire value proposition including a flexible workspace, community, resources and design elements delivering a whole ecosystem for business, and for life
  • 11. What  hybrid  ecosystems  could  look  like   10   Incubators     GestaLon  focus   5-­‐15%  equity   Discounted  services   Equity-­‐based  rent   Accelerators     Investment  focus   3-­‐10%  equity   Structured  programme   Equity-­‐based  rent   Coworking     Community  focus   No  equity   Events  +  networking   Cash-­‐based  rent   Hybrid  Ecosystems     Industry  incubator  host   In-­‐house  accelerator   Investment  fund   Coworking  space   Corporate  offices  
  • 12. Office  4.0:  Key  characterisLcs   How  it  is  going  to  change  the  industry  dynamic   •  Emergence  of  co-­‐working  value  chain  –  beyond  owner  and   operator   •  SpecializaLon  of  skills  –  roles  of  different  players  to  deliver   Office  4.0   •  Coworking  operators  need  to  transiLon  from  “community   builders”  to  “ecosystem  managers”   •  How  is  owner-­‐operator  relaLonship  evolving   •  Lease-­‐and-­‐sublease  model  may  not  work  -­‐>  new  partnership   models  begin  to  emerge   •  Response  of  tradiLonal  players     •  A  new  class  of  landlords   11  
  • 13. Roles  of  different  players  in  Office  4.0   How  the  coworking  value  chain  is  gesng  specialised   12   TradiDonal  players  (Office  2.0  &  3.0)   NEW  (Office  4.0)   Developers     Build  spaces   (Large  floor  plates,   natural  light)   Landlords     Own  spaces   (Flexible  leases,   engage  with   operator)   Operators     Build  ecosystem   (Package  and   manage  services)   Investors     Growth  capital,   replace  or  co-­‐ invest  as   landlord   Facilitator     Design  spaces   Provide  resources   and  experLse   Networker     Generate  demand,   build  community,   business   opportuniLes  
  • 14. Owner-­‐operator  relaLonship   How  coworking  operators  provide  value  to  the  landlord   13   Office  2.0  &  3.0   Office  4.0   •  Pre-­‐lease   •  Reduce  vacancy  rate   •  Space  Incubator   •  Broaden  offering   •  OperaLng  contract   •  MoneLse  vacant  space   •  Revenue  sharing   •  Joint  Venture  and   partnerships   •  Brand  value   All  of  the  above  provide  direct  and  indirect  value  accreLon  to  the  landlors,  and  should  be   considered  in  the  lease  negoLaLon  
  • 15. Owner-­‐Operator  RelaLonship   Summary  of  leasing  (and  revenue)  models   14   Office  2.0  &  3.0   Office  4.0   ConvenDonal   lease     Fixed  rental/  cost   Revenue  share     Variable  rental/   cost   Hybrid  lease     Floor  with  upside   parLcipaLon   Joint  Venture     Business   partner,  Equity   for  capex   OperaDng   contract     Management   fee   Coworking   in  a  Box   Aggregator,   demand   generator   Brand   licensing  
  • 16. Response  of  tradiLonal  players   Office  3.0  is  within  reach,  BUT  Office  4.0  is  harder  to  crack   •  TradiLonal  players  have  now  awakened  to  the  challenge  from  new   coworking  operators   •  Developers  &  Landlords:  Embracing  coworking  to  moneLse  asset   pormolio   •  MarketTech  UK:  Coworking  campus  (Office  3.0)  as  part  of  Camden  market   regeneraLon,  driving  foomall  to  retail  sites   •  Soho  China:  Property  developer,  rolling  out  a  shared  office  offering  across   all  its  sites  (Office  2.0  +  3.0)   •  Keppel  Land  Singapore:  Launched  hybrid  serviced  office  and  coworking   (Office  3.0)  space  at  prime  asset   •  Operators:  Serviced  office  (Office  1.0)  operators  are  reposiLoning   their  product   •  Regus:  acquired  Spaces  to  add  social  coworking  (Office  2.0)  to  its  pormolio   15   TradiLonal  operators  moving  in  to  Office  2.0,  owners  moving  in  to  3.0,  but  will  find  it  hard  to   crack  Office  4.0  themselves  
  • 17. Thinking  beyond   Office  4.0  will  also  see  a  new  class  of  landlord  emerging   •  Awareness  and  interest  in  coworking  business  will  also  avract  a   new  class  of  landlord  with  a  completely  different  playbook   •  Strata  sold  owners:  Smaller  individual  landlords  owning  smaller   places  may  be  more  inclined  to  agree  to  revenue  shares  and   upfront  capex     •  Angel  Investors:  HNIs  may  view  this  as  an  asset  backed  investment   with  rentals  supported  by  a  consLtuency  they  understand  and   believe  in   •  Tech  companies:  Tech  companies  that  scale  up  too  quickly  may  be   le  saddled  with  surplus  space  –  with  landlord  consent,  a  sub-­‐ lease  to  coworking  operator  will  provide  vital  cashflow   •  Large  corporates:  Opening  up  to  the  idea  of  moneLsing  their   surplus  space  or  outsource  enLre  operaLons   16   Proper  market  diligence  and  relaLonship  building  is  needed  to  orchestrate  such  opportuniLes   and  tailor  a  mutually  beneficial  structure  
  • 18. LEASING  CASE  STUDY   Developing  a  working  model   17  
  • 19. Case  study     Analysing  trade-­‐offs  of  different  lease  structures   •  ObjecDve:  Develop  a  simple  working  model  to  evaluate  financial   impact  of  different  lease  structures  to  landlord  and  operator   •  Scenarios:  Analyse  financial  impact  in  base  case  and  downside   scenario  with  a  5  year  horizon   •  Inputs  required:   1.  Size  of  coworking  space   2.  Market  rent  landlord  can  achieve   3.  Through-­‐cycle  vacancy  rates  in  area   4.  Membership  capacity  as  coworking  space   5.  Average  monthly  fee  per  member   6.  AnLcipated  through-­‐cycle  occupancy  in  base  case  and  downside   7.  Annual  operaLng  cost  of  running  coworking  centre   •  Analysis:  Flex  revenue  share  terms  to  idenLfy  “opLmal”   arrangement  for  landlord  and  operator   18  
  • 20. ConvenLonal  lease  v/s  Revenue  share  [30%  model]   Landlord  perspecLve   19  
  • 21. ConvenLonal  lease  v/s  Revenue  share  [30%  model]   Operator  perspecLve   20  
  • 22. ConvenLonal  lease  v/s  Hybrid  lease  [50%+10%  model]   Landlord  perspecLve   21  
  • 23. ConvenLonal  lease  v/s  Hybrid  lease  [50%+10%  model]   Operator  perspecLve   22  
  • 24. Case  study     Summary  points  and  takeaways   •  In  markets/  buildings  with  high  vacancy  rates,  economics  of  revenue   share  should  appeal  to  the  landlord   •  Revenue  share  deal  requires  buy-­‐in  to  the  business  model/  easier   with  track  record   •  Without  revenue  share,  business  model  cannot  withstand  downturn   =>  in  the  landlord’s  interest  to  avoid  contract  not  being  honoured   and  resulLng  void  period   •  Revenue  share  introduces  variability  but  could  provide  much  higher   return  to  landlord   •  Hybrid  leases  structures  contain  the  variability,  while  sLll  providing   vital  operaLng  flexibility  to  operators   •  Revenue  share/  hybrid  lease  structures  are  more  aligned  with   cahsflows  generated  from  end-­‐occupiers  =>  win-­‐win  for  landlords   and  operators   23  
  • 25. DISCUSSION  CHALLENGE   This  or  That   24  
  • 26. Discussion  Challenge   25   v/s  THIS   THAT  
  • 27. Discussion  Challenge   26   v/s   THIS   THAT   Large   Integrated   campus   MulLple   smaller   centres  
  • 28. Discussion  Challenge   27   v/s   THIS   THAT   Commercial   building   Industrial   building  
  • 29. Discussion  Challenge   28   v/s   THIS   THAT   Private   offices   Open  Plan  
  • 30. Discussion  Challenge   29   v/s   THIS   THAT   Fixed  Lease   Revenue   share  
  • 31. Discussion  Challenge   30   v/s   THIS   THAT   Management   fee   Brand   licensing  
  • 32. Discussion  Challenge   31   v/s   THIS   THAT   Parent  level   financing   LocaLon   based   financing  
  • 33. Discussion  Challenge   32   v/s   THIS   THAT   Equity  based   rent   Cash  based   rent  
  • 34. Discussion  Challenge   33   v/s   THIS   THAT   Office  2.0   Office  4.0  
  • 35. WHAT  IT  TAKES  TO  SUCCEED   Brainstorming   34  
  • 36. What  it  takes  to  succeed?   Defining  your  Golden  Circle   35   WHY   HOW   WHAT   1  
  • 37. What  it  takes  to  succeed?   Defining  your  Golden  Circle   36   MY  BUSINESS   WHY??   •  XX   •  X     HOW??   •  XX   •  X     WHAT??   •  XX   •  X     1  
  • 38. What  it  takes  to  succeed?   Standing  out  from  the  crowd:  Purple  Cow   37   2  
  • 39. What  it  takes  to  succeed?   Standing  out  from  the  crowd:  Purple  Cow   38   2   MY  BUSINESS   NOW  –  What  am  I  doing  differently?   •  XX   •  X     FUTURE  –  What  can  I  do  differently??   •  XX   •  X    
  • 40. What  it  takes  to  succeed?   Where  can  I  turn  to  for  finance:   39   3   White  Knight   Friends  &   Family   Angels   VC   Venture   equity   Venture   debt   PE   Banks   Pension   Fund   LOC   Warrants  Structured   credit   Property   JV   Corporate   partnership   Overseas   capital   M&A   HNI  
  • 41. What  it  takes  to  succeed?   Where  can  I  turn  to  for  finance:   40   3   MY  BUSINESS   Sources  of  finance  I  have  considered?   •  XX   •  X     Sources  of  finance  I  could  consider?   •  XX   •  X     White  Knight  
  • 42. Contact  details   41   Vishal Gupta Co-founder, CEO Founder   Tech   Startups   SocialMedia   London, United Kingdom www.kabeela.life vishal@kabeela.life +44 (0) 7788 491 774 Investment   Fundraising   Community   @vishthink Coworking