In this PPT i found out the main HR policies of Fortune Landmark hotel and TGB Hotel Ahmadabad

1. Subject – Management

2. Planning-planning includes setting of goals and objectives and identifying
all ways to and methods to achieve the goals.
Organizing- It includes designing of jobs, ides, Structure and system to
achieve the goals.
Directing- It includes leading and motivating people for the attainment of
goals.
Controlling - It include maintaining the deviations from plan and then
evaluating the levels of attainment of goals.

3.  H.R. - A level HRM is seen as simply being another name for personal management and
there is nothing distinct or principal about HRM.
A convenient should hand them that allows for the grouping together at a whole
series of rule- disciplines that are broadly concerned with people management such as
employs relations, industrial, labor relations, personal management and organizational
behavior.
Marketing -The management process through which goods devices move from concept
to the customers. It includes the co-ordination of four elements called 4 P’s of
marketing.
They are -
Product
Price
Place
Promotion
Production - The process and methods used to transform tangible inputs and intangible
inputs into goods and services. Resources are used in this process to create an output
that is suitable for use or has exchange value.
Finance - By expect, finance is simple task of providing necessary funds required by
business entities like company firm’s individual and other on the terms that are most
favorable to achieve economy objectives.

4. Bhagwati Group was founded in 1989 by the visionary thinker &
entrepreneur par excellence Mr. Narendra Somani, The Chairman &
Managing Director who with his revolutionary business acumen and
enterprising attitude created this enterprise from scratch. TGB Banquets &
Hotels Ltd.

5. HR function – The following are the HR function of management.
Recruitment - Recruitment is done by following processes.
By references
By job portals
By college/ institutes
Selection – Selection is done through following ways.
For Manager’s
Graduation
Minimum 2 years experience in hospitality industry
Good communication skills / leadership
For Chef
Graduation in production department
2-3 years experience in kitchen
Good knowledge about food and beverage

6.  For Stewards- Graduation in hotel management
Proper grooming
Good communication skills
Training & Development - On job training
There is no training period for new employees
Employee Satisfaction - Good working environment
Hygiene place of working
More working hour
Respect given to every employee in hotel
Proper communication between employee & managers
Employee motivation – Employee are motivated by giving awards like best employee of
the month.

7. Extra benefit -
Discounts for all the employees in others branch of same property
Medical facility
Festival bonus
Traveling cost
House facility
Work off – There is one day off in working days between Monday to
Friday.
No off on weekends
Leaves – leaves are provided as per the rule & regulations of the
government.

8. There are following function of marketing -
Ways of marketing - News paper add.
Online promotion
Hoarding
Maintaining relation with customers – They call & email and message to
their targeted customers on special occasions like birthday, wedding etc.
Aim of marketing – the main aim of marketing is to earn more and more
revenue & satisfy their customers.
Targeted customers – there is no targeted customers for hotel. All the
customers are equal. Only aim is to maximize & generate more and
more revenue.

9. Function of Production are as follow-
Selection of dish – The executive chef selects the least quality
dish to prepare the food & serve with best quality food & taste.
Production capacity – The executive chef has to plan how much
the food has to be preparing for a day to avoid wastage.
Maintenance & Replacement of machines – It is done regularly,
quarterly and monthly. It is also depend upon the machine.
Quality & cost control – The chef of the hotel should properly to
provide best quality of food to consumers & control the cost as
well as wastage.

10. Finance function are as follow –
Budget preparation – The budget preparation is done on yearly bases.
Financial transaction – all the financial transaction are payable by check
and cash only.
Employee salary – employee are paid every month as per the govt. rule &
regulation.
Financial benefit – the employee of hotel get following benefits- Medical
claim, Cash coupons

11. Fortune landmark hotel is managed by the ITC Hotels. ITC Limited entered
the hotel business on 18 October 1975 with the opening of a hotel
in Chennai. ITC hotels owned and operated 100 hotels in 75 locations. ITC
Hotels have a reputation of playing host to visiting royalty and world
leaders time and again.

12. H.R. Functions - The H.R. functions are done by H.R. manager. The following are some
basic functions of H.R. in the hotel.
Recruitment -- The recruitment is done from-o
By colleges / institute.
By job portals.
Through references.
By advertising.
Selection - Selection of the candidate for various department is quiet strict and they
have to pass various rounds of the process of selection.
They are:-
Written examination
Medical examination
Practical examination
Personal interview
Training and development policy- The training and development is been provided to
new employee.

13. Employee satisfaction - The H.R. motivates the employee by communication and solves the
problem of employee and it will help in development of the employee.
The employee is been satisfied in the job by following ways-
Proper working hours.
Respect given to them.
Solving the problem.
Promotion--The promotion to the employee are given as per the individual performance and
indicates in the organization and also by participating in activities held in the hotel.
Other benefits - The following are other benefits given to the employee of the hotel.
They are-
Bonus on festival.
medical Facility
Week off - The employee in hotel are given one off in week.
Leaves - The employee get the following leaves.
7 CL
7 SL
21 PL
This all leaves are apart from week off.

14. Employee engagement activity:-The hotel provide following employee
engagement activity they are-
Staff welfare community
Staff cafeteria community
Employee of the month award
Birthday celebration
Training policy- Every employee has to go through induction program.

15. The following are the marketing functions. It is done by marketing manager.
They are:-
Way of marketing - marketing is done by-
News paper adds
online promotions
Maintaining Relation with customer - The relation with customer is maintaining by
calls, e-mail and message on special occasion like wedding, Birthday, Festival.
Main aim of marketing – The main aim to generate more and more revenue only.
Strategy of marketing – the following are the strategy of marketing they are-
Sales call to customer
P.R party
Online , Hoardings

16. Marketing strategy implementation - It’s been gone by sales team and
operation team.
Targeted customer - There is no targeted customers.
Extra benefits - Promotional cards are being sold the members of fortune
landmark will get 10% discount on food and beverage service and 20% on
room.

17. It is done by senior executive chef of the hotel-
Selection of product - The chef choose the best quality of raw material to
prepare the food.
To reduce the wastage of food - It is responsibility of executive chef to
manage and to prepare according to requirement so there will be less
wastage of food.
Selecting the production capacity - The chef prepare the estimate food for
250-300 people per day and it does not include the food prepare for
banquet like marriages, parties, business meeting etc.
Managing wastage of food -There is wastage disposal in hotel for managing
the wastage of food.

18. Production planning -The food is prepare and planned as per the
function and event
Production control -The food is been made as per requirement
as per planning except the banquet which will help us in
reducing the wastage.
Inventory control - It is done by minimum past stock.
Maintenance and replacement of machine -The machine are
maintain by AMC regularly. It is done quarterly or yearly
depending upon type of machine

19. The finance management is done by finance manager to handle
the financial affairs of the company the minister of finance is
responsible of finance function and activity of the board and
management of financial policy of the office.
Budget preparation -The budget preparation is done once in the
year.
Budget administration -The budget administration is done every
month in the hotel.
Shareholder of the hotel -There are no shareholder of the hotel.
Cost allocation- It is been done every month for each
department in hotel.

20. Accounts payable -The accounts payable by customer is done
through cheque, credit card and cash.
Number of employee and their payroll - There are 8 to 10
employees in hotel and they are paid every month.
Fringe benefit - The employees are given following benefits
-
Medical claim
Accident
Mobile investment
Vehicle
To reduce cost -The finance manager preplan everything and its
main aim is to reduce cost and maximum profit.

21. Conclusion -- after all the process done in day all the department
managers submit their whole reports to the general manager (GM)
H.R. – the main aim of the HR manager is to provide the best candidate
in the hotel. The main work of HR is “the right person at right place”.
Marketing – the main aim of marketing management is to satisfy the
customers & sale the product with good image.
Production – the main aim of production management is to provide the
best quality & quantity food to the customers & to reduce wastage.
Finance – the main aim of finance management is to reduce the cost of
production, marketing and to maximize profit.

22. By social networking site – Google , weakpedia
By reference –
HR of the hotel of Fortune landmark hotel
HR manager – Mr. Sunil bulchandani
HR of the hotel of TGB hotel
HR manager – Miss Arpita
By personal interview -