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Writing a Startup
Business Plan

Ben Mumby-Croft
Today’s session

• Review the business planning process

• Understand why it matters for startups

• Introduce basic startup business plan format
  and structure
About me
Experience

• University lecturer

• Marketing & business practitioner

• 10+ years experience

• Primarily Small-to-Medium Enterprises
  (SMEs) and Startups
Working with startups


      Light Blue
      Software
Q. Why plan?
Planning process…
Startup context…




  Thinking   Planning   Doing
The purpose of your
  plan is to move you
from thinking to doing
AS QUICKLY AS
 POSSIBLE!!!
The challenge for
   startups…
“A startup is a human
institution designed to
create a new product or
service under conditions
of extreme uncertainty.”
Eric Ries, The Lean Startup
Do I REALLY need a
  business plan?
YES!
You do!
Having a
  business
idea is easy
The Startup Fallacy
Turning it into a
  business, is
 VERY difficult!
The Startup Chasm


   It’s a long way from here to there
    And lots can happen on the way
Taking the first steps…

• Getting your good idea to bear fruit is hard

• Will probably require startup and growth
  funding

• You need a clear understanding of the
  journey
You need to plan
    ahead…
To convince
 investors that
you know what
 you’re doing…
To avoid making
obvious mistakes…
To reach your
  destination as
quickly as possible!
Two key roles of the
  business plan
Q. Why do
startups fail?
They run out
 of CASH!
2 reasons…
Over planning…
Under-planning!
Under-planning!
The startup
business plan…
There’s no shortage of advice!
BUT there’s also
   no magic
   formula…
Here goes
anyway…
The Startup
Business Plan

1.   Executive            1.   Marketing & Sales
     summary
                          3.   Management Team
3.   The
     Problem/Opportunit   5.   Finance
     y
                          7.   Current Status,
5.   The Solution              Key Milestones,
                               Next Steps
7.   Business model
                          Appendices
9.   The Market

11. Competitors & USP
1. Executive Summary

•   A short and concise summary of the customer
    need, your solution, your business model and
    what makes you unique

•   This should also make a compelling statement
    to potential investors

•   Write this page last!
2. The Problem

•   What specific customer challenge or problem
    does your idea address?
•   Try and quantify the scale of the problem from
    the point of view of the customer
•   The bigger problem, the bigger the need,
    the more attractive your business is!
3. The Solution

• What is the proposed product or service that
  you have developed that will solve this
  problem?

• What key benefits does it provide; try and
  quantify these from the point of view of the
  customer e.g. reduces costs by £X, reduces
  emissions by Y% etc.

• Keep it simple and avoid jargon!

• A picture paints a thousand words!!
4. The Business Model

•   Describe in clear and simple language how
    your business is going to make money e.g.
    one-off transaction, subscription model,
    commission etc.

•   If your business model is complex, or involves
    multiple channels of distribution consider using
    a simple diagram
•   Show me the money!!!
5. The Market

• Describe your target market in terms of: size,
  structure, geographical spread, key customer
  types etc.

• Make sure you also demonstrate that you show
  good qualitative understanding of your target
  customers e.g. what they want, how to reach
  them etc.

• Identify the addressable market
6. Competitors and USP

•   Who are your key competitors & on what basis
    do they compete e.g. quality, price etc?

•   What makes your product/service compellingly
    different – what’s your USP?
•   Why will people fall over themselves to buy
    you?
7. Marketing & Sales

•   What are your sales goals?

•   What mix marketing channels are you going to
    use to communicate your USP to target
    customers?

•   What specifically are you going to do and
    when?
•   Don’t break the bank!
What is a brand?
8. The Team

•   What specifically makes you and your team
    qualified to get this business off the ground.

•   Describe the key players of your management
    team, including age, experience, and skills and
    knowledge

•   Make sure you identify any key gaps
9. Finances

•   Provide a 3-year forecast containing projected
    cash flow, P&L etc.

•   Provide additional metrics in terms of
    projected customer numbers, conversion rates
    etc.

•   How much capital will you need to get off the
    ground?

•   Make sure you outline all of the key
    assumptions behind your forecasts
10. Current Status & Next Steps

•   Explain the current status of your product or
    service and what the near future looks like if
    you are successful in winning.

•   Make sure you list key milestones covering the
    the next 12-months e.g. product launch, first
    customer sales etc.

•   Close with a bias towards action!
9.

 10 . C U R R E N T
3 0 a m – 10 . 3 0 a m :      Leadership refresher


 S Explain theabout the £10,000
 …ITlied current statusNyour product
         A T U S , of E X T
10 . 3 0 a m – 11. 0 0 a m : Coffee break
 •
   or service and what the near future looks
 S like ifE P Spounds
11. 0 0 a m – 12 . 3 0 p m : Interactive exercises
    T you are successful in winning.
                    …
12 . 3 0 p m – 1. 3 0 p m :   Lunch

1. 3 0 p m – sure 0 p mlist
   • Make 3 . 0 you :     key Interactive exercises
                              milestones covering
      the the next 12-months e.g. product launch,
3 .0 0 p m – 3 .3 0 p m :     Coffee break
      first customer sales etc.,
3 .3 0 p m – 4 .3 0 p m :         Partner presentations
     •   CLOSE WITH A BIAS TOWARDS
The Startup
Business Plan

1.   Executive            1.   Marketing & Sales
     summary
                          3.   Management Team
3.   The
     Problem/Opportunit   5.   Finance
     y
                          7.   Current Status,
5.   The Solution              Key Milestones,
                               Next Steps
7.   Business model
                          Appendices
9.   The Market

11. Competitors & USP
Top tips
Tip 1 – Minimise Complexity

• Avoid acronyms NMR, CDMA, ASCII, WDTM

• Functionality – what does this product/service
  do NOT how does it work

• Use customer scenarios

• Your job is to explain your idea to investors
  and make it easy for them, whilst balancing
  with enough detail
Tip 2 – Make it easy to read

• Make sure it’s easy to read

• Vary sentence length

• Repeat key messages

• Short paragraphs, wide margins, 11+ font
Write as you
would speak NOT
as in a textbook
Do a word cull after
 the first draft CUT
unnecessary words
Give it to
your partner
  to read…

Does it make
  sense?
REMEMBER!
A good business plan…
Sets out a compelling vision of
          the future
 And shows how this will be
        made real
+
A good startup
business plan should
get you to first base…
But you’ve got to make the
    running from there!
No
 business
plans are
ever right!
Reading List




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Seminar 6: Putting it All Together: Writing the Ideal Business Plan

  • 1. Writing a Startup Business Plan Ben Mumby-Croft
  • 2. Today’s session • Review the business planning process • Understand why it matters for startups • Introduce basic startup business plan format and structure
  • 4.
  • 5. Experience • University lecturer • Marketing & business practitioner • 10+ years experience • Primarily Small-to-Medium Enterprises (SMEs) and Startups
  • 6. Working with startups Light Blue Software
  • 8.
  • 10. Startup context… Thinking Planning Doing
  • 11. The purpose of your plan is to move you from thinking to doing
  • 12. AS QUICKLY AS POSSIBLE!!!
  • 13. The challenge for startups…
  • 14. “A startup is a human institution designed to create a new product or service under conditions of extreme uncertainty.” Eric Ries, The Lean Startup
  • 15. Do I REALLY need a business plan?
  • 17. Having a business idea is easy
  • 19. Turning it into a business, is VERY difficult!
  • 20. The Startup Chasm It’s a long way from here to there And lots can happen on the way
  • 21. Taking the first steps… • Getting your good idea to bear fruit is hard • Will probably require startup and growth funding • You need a clear understanding of the journey
  • 22. You need to plan ahead…
  • 23. To convince investors that you know what you’re doing…
  • 24. To avoid making obvious mistakes…
  • 25. To reach your destination as quickly as possible!
  • 26. Two key roles of the business plan
  • 27.
  • 28.
  • 29.
  • 30.
  • 32. They run out of CASH!
  • 38. There’s no shortage of advice!
  • 39. BUT there’s also no magic formula…
  • 41. The Startup Business Plan 1. Executive 1. Marketing & Sales summary 3. Management Team 3. The Problem/Opportunit 5. Finance y 7. Current Status, 5. The Solution Key Milestones, Next Steps 7. Business model Appendices 9. The Market 11. Competitors & USP
  • 42. 1. Executive Summary • A short and concise summary of the customer need, your solution, your business model and what makes you unique • This should also make a compelling statement to potential investors • Write this page last!
  • 43.
  • 44. 2. The Problem • What specific customer challenge or problem does your idea address? • Try and quantify the scale of the problem from the point of view of the customer • The bigger problem, the bigger the need, the more attractive your business is!
  • 45.
  • 46. 3. The Solution • What is the proposed product or service that you have developed that will solve this problem? • What key benefits does it provide; try and quantify these from the point of view of the customer e.g. reduces costs by £X, reduces emissions by Y% etc. • Keep it simple and avoid jargon! • A picture paints a thousand words!!
  • 47.
  • 48. 4. The Business Model • Describe in clear and simple language how your business is going to make money e.g. one-off transaction, subscription model, commission etc. • If your business model is complex, or involves multiple channels of distribution consider using a simple diagram • Show me the money!!!
  • 49.
  • 50. 5. The Market • Describe your target market in terms of: size, structure, geographical spread, key customer types etc. • Make sure you also demonstrate that you show good qualitative understanding of your target customers e.g. what they want, how to reach them etc. • Identify the addressable market
  • 51.
  • 52. 6. Competitors and USP • Who are your key competitors & on what basis do they compete e.g. quality, price etc? • What makes your product/service compellingly different – what’s your USP? • Why will people fall over themselves to buy you?
  • 53.
  • 54. 7. Marketing & Sales • What are your sales goals? • What mix marketing channels are you going to use to communicate your USP to target customers? • What specifically are you going to do and when? • Don’t break the bank!
  • 55. What is a brand?
  • 56. 8. The Team • What specifically makes you and your team qualified to get this business off the ground. • Describe the key players of your management team, including age, experience, and skills and knowledge • Make sure you identify any key gaps
  • 57.
  • 58. 9. Finances • Provide a 3-year forecast containing projected cash flow, P&L etc. • Provide additional metrics in terms of projected customer numbers, conversion rates etc. • How much capital will you need to get off the ground? • Make sure you outline all of the key assumptions behind your forecasts
  • 59.
  • 60. 10. Current Status & Next Steps • Explain the current status of your product or service and what the near future looks like if you are successful in winning. • Make sure you list key milestones covering the the next 12-months e.g. product launch, first customer sales etc. • Close with a bias towards action!
  • 61. 9. 10 . C U R R E N T 3 0 a m – 10 . 3 0 a m : Leadership refresher S Explain theabout the £10,000 …ITlied current statusNyour product A T U S , of E X T 10 . 3 0 a m – 11. 0 0 a m : Coffee break • or service and what the near future looks S like ifE P Spounds 11. 0 0 a m – 12 . 3 0 p m : Interactive exercises T you are successful in winning. … 12 . 3 0 p m – 1. 3 0 p m : Lunch 1. 3 0 p m – sure 0 p mlist • Make 3 . 0 you : key Interactive exercises milestones covering the the next 12-months e.g. product launch, 3 .0 0 p m – 3 .3 0 p m : Coffee break first customer sales etc., 3 .3 0 p m – 4 .3 0 p m : Partner presentations • CLOSE WITH A BIAS TOWARDS
  • 62. The Startup Business Plan 1. Executive 1. Marketing & Sales summary 3. Management Team 3. The Problem/Opportunit 5. Finance y 7. Current Status, 5. The Solution Key Milestones, Next Steps 7. Business model Appendices 9. The Market 11. Competitors & USP
  • 64. Tip 1 – Minimise Complexity • Avoid acronyms NMR, CDMA, ASCII, WDTM • Functionality – what does this product/service do NOT how does it work • Use customer scenarios • Your job is to explain your idea to investors and make it easy for them, whilst balancing with enough detail
  • 65. Tip 2 – Make it easy to read • Make sure it’s easy to read • Vary sentence length • Repeat key messages • Short paragraphs, wide margins, 11+ font
  • 66. Write as you would speak NOT as in a textbook
  • 67. Do a word cull after the first draft CUT unnecessary words
  • 68. Give it to your partner to read… Does it make sense?
  • 70. A good business plan… Sets out a compelling vision of the future And shows how this will be made real
  • 71.
  • 72. +
  • 73.
  • 74. A good startup business plan should get you to first base… But you’ve got to make the running from there!

Notes de l'éditeur

  1. To know where we’re going!!!
  2. Externally it’s a sales document
  3. Adapting the content and style of the plan (and the planning process) to different organisational cultures. 
  4. Internally it’s a management map