view my blogs in http://blog.centreetech.com/seo-why-so-important/
http://blog.centreetech.com/logo-design-types-inspirations-part-1/
http://blog.centreetech.com/trends-digital-marketing-2016-come-next-2017-2/
http://blog.centreetech.com/webdesigns-india-2016/
http://blog.centreetech.com/search-engine-make-money-can-benefit-search-engine/
http://blog.centreetech.com/choose-digital-marketing-agency/
3. Introduction
Body Language is the unspoken communication that
goes on in every Face-to-Face encounter with
another human being. It tells you their true feelings
towards you and how well your words are being
received. Between 60-80% of our message is
communicated through our Body Language, only 7-
10% is attributable to the actual words of a
conversation.
4. What is body language?
The gestures, postures, and facial
expressions by which a person
manifests various physical, mental,
or emotional states and
communicates nonverbally with
others.
5. Basic groups of body language
There are two basic
groups of body
language postures:
OPEN/CLOSED
and
FORWARD/BACK
6. The posture groups combine to
create four basic modes
They are
Responsive
Reflective
Combative
Fugitive
7. Responsive
In responsive mode, OPEN/FORWARD
the person is actively accepting.
Interpretation types
- Engaged
Eager
Ready to agree
8. Examples…
Engaged
• Leaning forward
• Open body
• Open arms
Eager
• (Sprint Position)
• Open legs
• Feet under chair
• On toes
Ready to agree
• Closes papers
• Pen down
• Hands flat on table
9. Reflective
In reflective mode, OPEN/BACK, people are
interested and receptive but not actively
accepting.
Interpretation types
- Listening
Evaluating
Attentive
10. Examples…
Listening
• Head tilted
• Lots of eye contact
• Nodding
• High blink rate
Evaluating
• Sucks glasses / pencils
• Strokes chin
• Looks up and right
• Legs crossed in 4 pos.
• ( Ankle on knee )
Attentive
• ( Standing )
• Arms behind back
• Smile
• Open feet
11. Combative
In combative mode, CLOSED/FORWARD,
there is active resistance
Interpretation types
Defiant
Lying
Let me speak
Aggressive
12. Examples…
Let me speak
• Finger tapping
• Foot tapping
• Staring
Aggressive
• Leaning forwards
• Finger pointing
• Fist clenched
Defiant
• ( standing )
• Hands on hips
• Frown
Lying
• Touches face
• Hands over mouth
• Pulls ear
• Eyes down
• Glances at you
• Shift in seat
• Looks down and to left
13. Fugitive
In fugitive mode, CLOSED/BACK, people
are trying to escape physically through the
door or mentally into boredom.
Interpretation types
Bored
Let me go
Rejection
Defensive
14. Examples…
Bored
• Staring into
space
• Slumped
posture
• Doodling
• Foot tapping
Let me go
• Feet towards
door
• Looking around
• Buttoning jacket
Rejection
• Sitting / moving back
• Arms folded
• Legs crossed 11 pos
• ( Thigh on knee )
• Head down
• frown
Defensive
• ( Standing )
• Feet pointing in
• Hands clenched
15. Conclusion
Knowing how to read body language is a
useful communication skill. So one should
know how to use it. It might help us in a
job interview, that crucial meeting, the
business function, or that special date!