1. Susana Gomez
9807 Fleming Springs Dr.
Humble Texas 77396
Texan-angel@hotmail.com Mobile: 832-758-9696
Objective
My desire is to find a challenging position within a reputable company that will allow me to utilize my extensive
experience and strong Administrative and Mortgage skills. I expect to build a strong business relationship within the
company; and to exceed expectations in all aspects of my work.
Areas of Expertise
Teambuilding
Sales & Coaching
Customer Satisfaction
Customer Service Management
Front-End Supervision
Credit & Collections
Credit Reports
Professional Experience
Mortgage Loan Officer
Member Home Loan
Jan, 2015 to Present
BBVA Houston TX
2013-2014
Wells Fargo Houston TX
2012-2013
Capital One Bank
2012-2012
Chase Bank
2010-2012
Peoples Trust Federal Credit
Union
2007-2010
Assist clients with the best mortgage product to fit their financial need for a purchase or refinance.
Develop relationships with real estate agents.
Collect personal information in a loan application to determine credit worthiness.
Licensed with NMLS Nationwide Mortgage Licensing System.
Assist the Loan Processing department as needed to fund and close loans.
Citi Financial 2005-2007
Assistant Branch Manager
Trained all staff on individual duties and goals.
Originated home equity loans, personal loans and auto loans.
Collection calls on a daily basis.
Assisted branch manager with all daily reports.
Worth Finance 1996-2005
Branch Manager
Monitor daily cash transactions
Process, Underwrite and Approve personal loans
Collections calls on a daily basis
Comply with all policies, procedures and all required state and federal regulations.
Assessing the needs of the customers, establishing sales objectives and plans for achieving goals and
working to develop and continuously improve sales skills.
2. Susana Gomez
Approving loan requests, securing signatures, title and other documentation needed to perfect liens when
applicable.
Education and Training
Mac Arthur High School (Houston, TX) Nationwide Mortgage Lending servicing (NMLS)
