SlideShare une entreprise Scribd logo
1  sur  27
THE PLACE OF LEARNING & DEVELOPMENT IN HR
PRACTICES :BY TAOFEEK TEMITAYO OSHINUGA.
M.ED(LAGOS)
LEARNING & DEVELOPMENT DIVISION, ADMINISTRATION & HUMAN
RESOURCE DEPT.,EDUCATION DISRTICT I, AGEGE, LAGOS NIGERIA.
temitayo20012000@yahoo.com,temitayooshinuga@gmail.com
BEING A PAPER PRESENTED
AT THE NIGERIAN INSTITUTE OF TRAINING
AND DEVELOPMENT (NITAD) MEMBERSHIP
COMMITTEE’S MEETING HELD ON TUESDAY 4th
AUGUST, 2015 AT INDUSTRIAL TRAINING FUND
LAGOS AREA OFFICE OJOTA, LAGOS
LEARNING OBJECTIVES
AT THE END OF SESSION PARTICPANTS SHOULD BE
ABLE TO:
DEFINE THESE TERMS
* LEARNING,DEVELOMENT,LEARNING &
DEVELOPMENT. IDENTIFY SOME ELEMENTS OF
L&D
• HIGHLIGHTS THE DIFFERENCES BETWEEN L&D
AND TRAINING
• DISCUSS THE EVOLUTION OF L&D
LEARNING OBJECTIVES
CON’TD
• IDENTIFY THE ROLES &RESPONSIBILTIES OF A
L&D MANAGER
• DESIGN & DEVELOP A LEARNING &
DEVELOPMENT STRATEGY USING ADDIE
MODEL
• BRAIN STORM ON THE FUTURE OF LEARNING
& DEVELOPMENT
INTRODUCTION
• Learning and Development has emerged as one of the
main differentiators in our knowledge economy where
great people make the greatest difference in the
success of a company. As more companies recognize
the importance of L&D, more time, effort and
investments are being made in the same.
• Learning and development is always about change -
changing people, changing organisations. So it follows
that being able to embrace change is an important
attribute for anyone in a learning and development
role.
INTRODUCTION( CON’TD)
•Organizations need people with high levels of
knowledge, skills and abilities
•organizations need to take account of the
personal needs of those employed for
development and growth.
•This is good in itself but it also means that the
organization will be a more fulfilling and
therefore attractive place in which to work.
DEFINITION OF TERMS
•Learning – the process by which a person acquires
and develops knowledge, skills, capabilities,
behaviours and attitudes. It involves the
modification of behaviour through experience as
well as more formal methods of helping people to
learn within or outside the workplace.
•Development – the growth or realization of a
person's ability and potential through the
provision of learning and educational experiences.
DEFINITION OF TERMS (CON’TD)
• Learning & Development (L&D) is a timeless
and invaluable resource for building employee
skills, enhancing their motivation, and
contributing to productivity and engagement.
It is particularly invaluable when the learning
activities are linked to the employees’
developmental goals identified in the
performance management process.
SOME ELEMENTS OF LEARNING AND DEVELOPMENT
• Talent Management is a set of integrated organizational HR
processes designed to attract, develop, motivate, and
retain productive, engaged employees. The goal of talent
management is to create a high-performance, sustainable
organization that meets its strategic and operational goals
and objectives.
• Career Development is the lifelong process of managing
learning, work, leisure, and transitions in order to move
toward a personally determined and evolving preferred
future.
• Training – the systematic application of formal processes to
impart knowledge and help people to acquire the skills
necessary for them to perform their jobs satisfactorily.
SOME ELEMENTS OF LEARNING AND DEVELOPMENT
(CON’TD)
• Education – the development of the knowledge, values
and understanding required in all aspects of life rather
than those relating to particular areas of activity.
• Appraisal: Impartial analysis and evaluation conducted
according to established criteria to determine the
acceptability, merit, or worth of an item.
• Mentoring is a personal developmental relationship in
which a more experienced or more knowledgeable
person helps to guide a less experienced or less
knowledgeable person. The mentor may be older or
younger, but have a certain area of expertise.
SOME ELEMENTS OF LEARNING AND DEVELOPMENT
(CON’TD)
• Coaching is training or development in which a
person called a coach supports a learner in
achieving a specific personal or professional goal.
The learner is sometimes called a ‘coachee.’
• Counselling is a type of talking therapy that
allows a person to talk about their problems and
feelings in a confidential and dependable
environment. A counsellor is trained to listen
with empathy.
DIFFERENCES BETWEEN TRAINING &LEARNING &DEVELOPMENT
TRAINING LEARNING AND DEVELOPMENT
Training is a systematic
approach to improving
employees’ knowledge, skills,
and attitudes in order to
hone their ability to perform
today’s job responsibilities
Learning and development is the
systematic process of preparing
employees and leaders for future
responsibilities
Training is an intervention
that is delivered by an
instructor or facilitator.
Learning is the process of acquiring
knowledge or skill in the context of
organizational goals by discovering
information via tools and mechanisms the
organization has made available to
learners.
THE EVOLUTION OF LEARNING AND DEVELOPMENT
• In the last 30 years, the role of the human resource developer has
changed from one of training individuals to one of facilitating
learning. The perception of the employee has changed from one of
a simple resource to that of a resourceful individual, who should be
nurtured for the benefit of the company and society. Autonomy is
encouraged as is a creative and entrepreneurial outlook. Nigel
Walpole, Managing Director Bray Leino Learning explains.
• The eighties and nineties saw the trend for ‘learning organisations’
where the economic benefits of a culture of learning were
recognised. Staff development and training moved centre stage
with increased budgets filling training rooms with ring binders of
materials to keep the workforce up to date with the skills,
knowledge and processes required for the organisation’s success.
Learning and development was big business, spawning a whole
industry of publishers, consultancies and training companies.
THE EVOLUTION OF LEARNING AND DEVELOPMENT
(CON’TD)
• Thirty years ago, the training needs of
employees were stored on a simple database
listing the requirements of each role within an
organisation. More sophisticated databases
would track the validity and currency of the
certificates and training materials and provide
evidence of compliance but bore little
resemblance to the sophisticated Learner
Management Systems used today.
EVOLUTION OF LEARNING AND DEVELOPMENT
• A modern LMS acts as a virtual learning environment;
an online classroom, space for interaction and
communication with tutors and peers, an e-portfolio
and method of tracking, shaping and analysing the
learning journeys of employees. A good LMS puts the
learner in control of their own development. This kind
of LMS is a typical example of disruptive technology,
changing the way the HR department works. The HR
manager or L and D professional works with the
employee to identify areas for development and
support the learner in the removal of any obstacles to
their successful development, rather than allocating
training materials for specific roles.
EVOLUTION OF LEARNING AND
DEVELOPMENT (CON’TD)
• With sophisticated learner management systems
come sophisticated learner analytics. The modern
HR manager needs to be comfortable with data.
The data provided by a company LMS not only
helps in constructing the learner journey and
improving success rates, it is also invaluable when
it comes to measuring the ROI of the HR
departments staff development activities and
informing future spend. It encourages a strategic
approach, essential in a climate where
technological and economic change moves at
such a fast pace.
ROLES & REPONSIBILITIES OF L&D MANAGER
• Identifying personnel who are in in need of
additional training.
• Working with third party consultants and
professionals on how to improve in-house
employee learning and teaching strategies.
• Designing in-house materials and resources for
employee development and education.
• Developing a blended approach which integrates
different learning modes, such as coaching,
classroom instruction, online learning and action
learning..
ROLES & REPONSIBILITIES OF L&D MANAGER (CON’TD)
• Implementing blended learning strategies and
training sessions at a managerial level.
• Managing the development of one or more
training teams.
• Managing the budget for the organization’s
training processes.
ROLES & REPONSIBILITIES OF L&D MANAGER (CON’TD)
• Technology is core to learning, L&D manager keeps
up-to-date with learning trends, changes in learning
theory and developments in learning technologies.
• Collaboration and exchange of ideas, the process of
being so proactive means that many great learning
and development managers network highly too. They
exchange ideas, articles, information - using tools
such as LinkedIn and Twitter. This feeds their natural
desire to learn and helps them keep at the top of
their game.
DEVELOP AND DESIGN A LEARNING & DEVELOPMENT
STRATEGY USING ADDIE MODEL
• DEFINITION
The ADDIE Model is an approach used by instructional
designers and content developers to create instructional
course materials. The model has been adopted as the
standard method by many instructional designers because of
its flexibility.
OVERVIEW
The ADDIE Model of instruction systems design (ISD) was first
developed for the U.S. Army during the 1970s by Florida State
University’s Center for Educational Technology. ADDIE is an
acronym for the five-phase courseware development program
of analysis, design, development, implementation and
evaluation.
DEVELOP AND DESIGN A LEARNING & DEVELOPMENT STRATEGY
USING ‘ADDIE MODEL’
• ADDIE was later adapted for use by all branches
of the U.S. Armed Forces. It has become a widely
used and frequently modified best practice within
the private sector. It is often employed for
compliance training and other learning events
that are not time sensitive.
• One of the attractions of the ADDIE Model is its
flexibility. For example, it can be used with both
individualized and traditional instruction
ADDIE MODEL
ADDIE MODEL
• Analysis. In the first phase, the instructional challenge of the course
is detailed, objectives are established and issues such as learner
skill level are identified.
• Design. A variety of concerns are addressed at this phase to achieve
optimal courseware design and systematic development of the
training program. They include learning objectives, content,
assessment instruments, exercises, subject matter analysis, lesson
planning and media selection. Each is pursued under a logical and
orderly method of identifying, developing and evaluating plans for
meeting instructional goals.
• Development. Courseware designers and developers create the
content following the design phase’s blueprinted. That includes
design of storyboards and graphics, as well as integration of any
eLearning technologies.
ADDIE MODEL
• Implementation. This phase focuses on developing procedures
for training both facilitators and learners. Facilitators training
should explain the curriculum, learning outcomes, method of
delivery and testing procedures. Student preparation includes
training the use of new software and hardware, and registration.
Preparation of learning materials including books, tools, CD-
ROMs and software is conducted, and the website tested.
• Evaluation. The evaluation phase is ongoing throughout the
design process. Its purpose is to ensure that all stated goals of
the learning process will meet the specified needs. Another
objective of this phase is to identify on-the-job performance
following completion of the course, and to ensure that business
needs are met.
BRAINSTORMING ON THE FUTURE OF L&D IN HR
PRACTICES
WHAT WILL THE FUTURE HOLD FOR L&D ?
• Start an Advanced Learning Team that is cross generational,
cross-functional, multi-level and charge them with finding out
the social and technology learning needs and desires of your
organization.
• Measure if learning has occurred within your programs and
workshops based on if the learner has learned not on whether
they “attended” the learning session. Test this with
assessments, behavioral changes and continued learning
opportunities.
• In workshops and training allow for the ‘social sandbox’ to occur.
Next-generation trainers (whether in-house or vendors) will
have to be great facilitators of both competency learning and
social engagement (group discussions, mentorships, sponsors,
break out groups) when providing workshops and trainings.
WHAT WILL FUTURE HOLD FOR L&D IN HR
PRACTICES ? (CON’TD)
. Continue to invest in learning and development. It
seems simple, but so many organizations are cutting back
on this in our current economic state. It’s scary – if we
continue to cut back we are going to have a very
competency-depleted workforce within 5-10 years.
. Embrace flexible, blended learning Most organizations use
in-classroom workshops as the primary means of learning. But
in a time where budgets are tight and teams are
geographically dispersed, this just isn’t reasonable anymore.
Managers need training alternatives that let people learn on
their own time, or in the ways they learn best. Flexibility in
training is key.
APPRECIATION
THANK YOU FOR LISTENING

Contenu connexe

Tendances

HR Practices in IT Companies by Nirav Khandhedia
HR Practices in IT Companies by Nirav KhandhediaHR Practices in IT Companies by Nirav Khandhedia
HR Practices in IT Companies by Nirav Khandhedia
Nirav Khandhedia
 

Tendances (20)

Principles Of Hr Mgt
Principles Of Hr MgtPrinciples Of Hr Mgt
Principles Of Hr Mgt
 
2. Recruitment and Selection
2. Recruitment and Selection2. Recruitment and Selection
2. Recruitment and Selection
 
Web 2.0 Strategic Staffing
Web 2.0 Strategic StaffingWeb 2.0 Strategic Staffing
Web 2.0 Strategic Staffing
 
Strategic Human Resource Management Lecture 1
Strategic Human Resource Management Lecture 1Strategic Human Resource Management Lecture 1
Strategic Human Resource Management Lecture 1
 
Staffing
StaffingStaffing
Staffing
 
Career development and Role of Human Resources
Career development and Role of Human ResourcesCareer development and Role of Human Resources
Career development and Role of Human Resources
 
Staffing
StaffingStaffing
Staffing
 
Staffing and Directing
Staffing and DirectingStaffing and Directing
Staffing and Directing
 
HR FUNCTIONS
HR FUNCTIONSHR FUNCTIONS
HR FUNCTIONS
 
Performance Appraisal
Performance Appraisal Performance Appraisal
Performance Appraisal
 
Performance Appraisal and Promotion
Performance Appraisal and PromotionPerformance Appraisal and Promotion
Performance Appraisal and Promotion
 
Human resources managment
Human resources managmentHuman resources managment
Human resources managment
 
Hrm practices in nepal presentation
Hrm practices in nepal  presentationHrm practices in nepal  presentation
Hrm practices in nepal presentation
 
Chapter 7 business psychology
Chapter 7  business psychologyChapter 7  business psychology
Chapter 7 business psychology
 
introduction to leading and management
introduction to leading and managementintroduction to leading and management
introduction to leading and management
 
HR Practices in IT Companies by Nirav Khandhedia
HR Practices in IT Companies by Nirav KhandhediaHR Practices in IT Companies by Nirav Khandhedia
HR Practices in IT Companies by Nirav Khandhedia
 
Human resources management framework
Human resources management frameworkHuman resources management framework
Human resources management framework
 
Staffing; Definition, Scope, Need, Significance, Process.
Staffing; Definition, Scope, Need, Significance, Process.Staffing; Definition, Scope, Need, Significance, Process.
Staffing; Definition, Scope, Need, Significance, Process.
 
Career Development in HRM By Kumar Rahul
Career Development in HRM By Kumar RahulCareer Development in HRM By Kumar Rahul
Career Development in HRM By Kumar Rahul
 
Staffing
StaffingStaffing
Staffing
 

En vedette

1 hrp concept and objective
1 hrp concept and objective1 hrp concept and objective
1 hrp concept and objective
Dr.Aravind TS
 
The 7 cs of learning design
The 7 cs of learning designThe 7 cs of learning design
The 7 cs of learning design
Grainne Conole
 
Learning design and learning analytics
Learning design and learning analyticsLearning design and learning analytics
Learning design and learning analytics
Rebecca Ferguson
 
R What is learning design?
R What is learning design?R What is learning design?
R What is learning design?
pmundin
 
2. Hr Planning ,Recruitment&Selection
2. Hr Planning ,Recruitment&Selection2. Hr Planning ,Recruitment&Selection
2. Hr Planning ,Recruitment&Selection
Sushant Murarka
 
HR practices in infosys
HR practices in infosysHR practices in infosys
HR practices in infosys
Bhasker Rajan
 

En vedette (20)

Learning design
Learning designLearning design
Learning design
 
Learning & Development January 2012
Learning & Development January 2012Learning & Development January 2012
Learning & Development January 2012
 
Lean e-Learning Development Teams - Scholarix
Lean e-Learning Development Teams - ScholarixLean e-Learning Development Teams - Scholarix
Lean e-Learning Development Teams - Scholarix
 
1 hrp concept and objective
1 hrp concept and objective1 hrp concept and objective
1 hrp concept and objective
 
HR standards 4 NOV 2014
HR standards 4 NOV 2014HR standards 4 NOV 2014
HR standards 4 NOV 2014
 
What is learning?
What is learning?What is learning?
What is learning?
 
Learning
LearningLearning
Learning
 
The 7 cs of learning design
The 7 cs of learning designThe 7 cs of learning design
The 7 cs of learning design
 
Learning design and learning analytics
Learning design and learning analyticsLearning design and learning analytics
Learning design and learning analytics
 
R What is learning design?
R What is learning design?R What is learning design?
R What is learning design?
 
Current Practices, Trends and Emerging roles in Learning and Development
Current Practices, Trends and Emerging roles in Learning and DevelopmentCurrent Practices, Trends and Emerging roles in Learning and Development
Current Practices, Trends and Emerging roles in Learning and Development
 
Organizational Behavior - Session8
Organizational Behavior - Session8Organizational Behavior - Session8
Organizational Behavior - Session8
 
2. Hr Planning ,Recruitment&Selection
2. Hr Planning ,Recruitment&Selection2. Hr Planning ,Recruitment&Selection
2. Hr Planning ,Recruitment&Selection
 
The impact of Social Media on Marketing Strategy
The impact of Social Media on Marketing StrategyThe impact of Social Media on Marketing Strategy
The impact of Social Media on Marketing Strategy
 
Hr Practices
Hr PracticesHr Practices
Hr Practices
 
Learning & Development
Learning & DevelopmentLearning & Development
Learning & Development
 
45 New editable PPT diagrams!
45 New editable PPT diagrams!45 New editable PPT diagrams!
45 New editable PPT diagrams!
 
HR practices in infosys
HR practices in infosysHR practices in infosys
HR practices in infosys
 
Trend and Challenge Digital Marketing 2017
Trend and Challenge Digital Marketing 2017Trend and Challenge Digital Marketing 2017
Trend and Challenge Digital Marketing 2017
 
infosys hr policies
infosys hr policiesinfosys hr policies
infosys hr policies
 

Similaire à The place of learning and development in human resource practices.

Training And Development
Training And DevelopmentTraining And Development
Training And Development
Jiten Menghani
 
Talent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulTalent Management for mba 3rd sem useful
Talent Management for mba 3rd sem useful
AtifaArbar
 
Management training &development
Management training &developmentManagement training &development
Management training &development
Reena Chawda
 

Similaire à The place of learning and development in human resource practices. (20)

Chapter 1-TnD.pptx
Chapter 1-TnD.pptxChapter 1-TnD.pptx
Chapter 1-TnD.pptx
 
TAD UNIT 1 .pptx
TAD UNIT 1 .pptxTAD UNIT 1 .pptx
TAD UNIT 1 .pptx
 
HR for Non HR_Learning and Development.
HR for Non HR_Learning  and Development.HR for Non HR_Learning  and Development.
HR for Non HR_Learning and Development.
 
T&D Approaches that Drive Talent MGMT Processes
T&D Approaches that Drive Talent MGMT ProcessesT&D Approaches that Drive Talent MGMT Processes
T&D Approaches that Drive Talent MGMT Processes
 
Training And Development
Training And DevelopmentTraining And Development
Training And Development
 
Talent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulTalent Management for mba 3rd sem useful
Talent Management for mba 3rd sem useful
 
Management training &development
Management training &developmentManagement training &development
Management training &development
 
sony pdf training.docx
sony pdf training.docxsony pdf training.docx
sony pdf training.docx
 
Leadership in the Disruption Era
Leadership in the Disruption EraLeadership in the Disruption Era
Leadership in the Disruption Era
 
Managerial effectiveness through training and development ppt
Managerial effectiveness through training and development pptManagerial effectiveness through training and development ppt
Managerial effectiveness through training and development ppt
 
A project report on training and development in sahara india
A project report on training and development in sahara indiaA project report on training and development in sahara india
A project report on training and development in sahara india
 
Encyclopedia of training and development - Manu Melwin Joy
Encyclopedia of training and development - Manu Melwin JoyEncyclopedia of training and development - Manu Melwin Joy
Encyclopedia of training and development - Manu Melwin Joy
 
Tr 1
Tr 1Tr 1
Tr 1
 
TICE 2023 Jay Letourneau Session Slides Handout
TICE 2023 Jay Letourneau Session Slides HandoutTICE 2023 Jay Letourneau Session Slides Handout
TICE 2023 Jay Letourneau Session Slides Handout
 
Learning and Development career path.pptx
Learning and Development career path.pptxLearning and Development career path.pptx
Learning and Development career path.pptx
 
Sharing knowledge
Sharing knowledgeSharing knowledge
Sharing knowledge
 
Concept of training.pptx
Concept of training.pptxConcept of training.pptx
Concept of training.pptx
 
Introduction
IntroductionIntroduction
Introduction
 
The Why and How of Knowledge Management: Some Applications in Teaching and Le...
The Why and How of Knowledge Management: Some Applications in Teaching and Le...The Why and How of Knowledge Management: Some Applications in Teaching and Le...
The Why and How of Knowledge Management: Some Applications in Teaching and Le...
 
Talent Development As A Journey: from Competencies to Capabilities
Talent Development As A Journey: from Competencies to CapabilitiesTalent Development As A Journey: from Competencies to Capabilities
Talent Development As A Journey: from Competencies to Capabilities
 

Dernier

100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
hyt3577
 

Dernier (6)

RecruZone - Your Recruiting Bounty marketplace
RecruZone - Your Recruiting Bounty marketplaceRecruZone - Your Recruiting Bounty marketplace
RecruZone - Your Recruiting Bounty marketplace
 
Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...
Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...
Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...
 
2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)
2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)
2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)
 
Webinar - How to set pay ranges in the context of pay transparency legislation
Webinar - How to set pay ranges in the context of pay transparency legislationWebinar - How to set pay ranges in the context of pay transparency legislation
Webinar - How to set pay ranges in the context of pay transparency legislation
 
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
 
2k Shots ≽ 9205541914 ≼ Call Girls In Ganesh Nagar (Delhi)
2k Shots ≽ 9205541914 ≼ Call Girls In Ganesh Nagar (Delhi)2k Shots ≽ 9205541914 ≼ Call Girls In Ganesh Nagar (Delhi)
2k Shots ≽ 9205541914 ≼ Call Girls In Ganesh Nagar (Delhi)
 

The place of learning and development in human resource practices.

  • 1. THE PLACE OF LEARNING & DEVELOPMENT IN HR PRACTICES :BY TAOFEEK TEMITAYO OSHINUGA. M.ED(LAGOS) LEARNING & DEVELOPMENT DIVISION, ADMINISTRATION & HUMAN RESOURCE DEPT.,EDUCATION DISRTICT I, AGEGE, LAGOS NIGERIA. temitayo20012000@yahoo.com,temitayooshinuga@gmail.com BEING A PAPER PRESENTED AT THE NIGERIAN INSTITUTE OF TRAINING AND DEVELOPMENT (NITAD) MEMBERSHIP COMMITTEE’S MEETING HELD ON TUESDAY 4th AUGUST, 2015 AT INDUSTRIAL TRAINING FUND LAGOS AREA OFFICE OJOTA, LAGOS
  • 2. LEARNING OBJECTIVES AT THE END OF SESSION PARTICPANTS SHOULD BE ABLE TO: DEFINE THESE TERMS * LEARNING,DEVELOMENT,LEARNING & DEVELOPMENT. IDENTIFY SOME ELEMENTS OF L&D • HIGHLIGHTS THE DIFFERENCES BETWEEN L&D AND TRAINING • DISCUSS THE EVOLUTION OF L&D
  • 3. LEARNING OBJECTIVES CON’TD • IDENTIFY THE ROLES &RESPONSIBILTIES OF A L&D MANAGER • DESIGN & DEVELOP A LEARNING & DEVELOPMENT STRATEGY USING ADDIE MODEL • BRAIN STORM ON THE FUTURE OF LEARNING & DEVELOPMENT
  • 4. INTRODUCTION • Learning and Development has emerged as one of the main differentiators in our knowledge economy where great people make the greatest difference in the success of a company. As more companies recognize the importance of L&D, more time, effort and investments are being made in the same. • Learning and development is always about change - changing people, changing organisations. So it follows that being able to embrace change is an important attribute for anyone in a learning and development role.
  • 5. INTRODUCTION( CON’TD) •Organizations need people with high levels of knowledge, skills and abilities •organizations need to take account of the personal needs of those employed for development and growth. •This is good in itself but it also means that the organization will be a more fulfilling and therefore attractive place in which to work.
  • 6. DEFINITION OF TERMS •Learning – the process by which a person acquires and develops knowledge, skills, capabilities, behaviours and attitudes. It involves the modification of behaviour through experience as well as more formal methods of helping people to learn within or outside the workplace. •Development – the growth or realization of a person's ability and potential through the provision of learning and educational experiences.
  • 7. DEFINITION OF TERMS (CON’TD) • Learning & Development (L&D) is a timeless and invaluable resource for building employee skills, enhancing their motivation, and contributing to productivity and engagement. It is particularly invaluable when the learning activities are linked to the employees’ developmental goals identified in the performance management process.
  • 8. SOME ELEMENTS OF LEARNING AND DEVELOPMENT • Talent Management is a set of integrated organizational HR processes designed to attract, develop, motivate, and retain productive, engaged employees. The goal of talent management is to create a high-performance, sustainable organization that meets its strategic and operational goals and objectives. • Career Development is the lifelong process of managing learning, work, leisure, and transitions in order to move toward a personally determined and evolving preferred future. • Training – the systematic application of formal processes to impart knowledge and help people to acquire the skills necessary for them to perform their jobs satisfactorily.
  • 9. SOME ELEMENTS OF LEARNING AND DEVELOPMENT (CON’TD) • Education – the development of the knowledge, values and understanding required in all aspects of life rather than those relating to particular areas of activity. • Appraisal: Impartial analysis and evaluation conducted according to established criteria to determine the acceptability, merit, or worth of an item. • Mentoring is a personal developmental relationship in which a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person. The mentor may be older or younger, but have a certain area of expertise.
  • 10. SOME ELEMENTS OF LEARNING AND DEVELOPMENT (CON’TD) • Coaching is training or development in which a person called a coach supports a learner in achieving a specific personal or professional goal. The learner is sometimes called a ‘coachee.’ • Counselling is a type of talking therapy that allows a person to talk about their problems and feelings in a confidential and dependable environment. A counsellor is trained to listen with empathy.
  • 11. DIFFERENCES BETWEEN TRAINING &LEARNING &DEVELOPMENT TRAINING LEARNING AND DEVELOPMENT Training is a systematic approach to improving employees’ knowledge, skills, and attitudes in order to hone their ability to perform today’s job responsibilities Learning and development is the systematic process of preparing employees and leaders for future responsibilities Training is an intervention that is delivered by an instructor or facilitator. Learning is the process of acquiring knowledge or skill in the context of organizational goals by discovering information via tools and mechanisms the organization has made available to learners.
  • 12. THE EVOLUTION OF LEARNING AND DEVELOPMENT • In the last 30 years, the role of the human resource developer has changed from one of training individuals to one of facilitating learning. The perception of the employee has changed from one of a simple resource to that of a resourceful individual, who should be nurtured for the benefit of the company and society. Autonomy is encouraged as is a creative and entrepreneurial outlook. Nigel Walpole, Managing Director Bray Leino Learning explains. • The eighties and nineties saw the trend for ‘learning organisations’ where the economic benefits of a culture of learning were recognised. Staff development and training moved centre stage with increased budgets filling training rooms with ring binders of materials to keep the workforce up to date with the skills, knowledge and processes required for the organisation’s success. Learning and development was big business, spawning a whole industry of publishers, consultancies and training companies.
  • 13. THE EVOLUTION OF LEARNING AND DEVELOPMENT (CON’TD) • Thirty years ago, the training needs of employees were stored on a simple database listing the requirements of each role within an organisation. More sophisticated databases would track the validity and currency of the certificates and training materials and provide evidence of compliance but bore little resemblance to the sophisticated Learner Management Systems used today.
  • 14. EVOLUTION OF LEARNING AND DEVELOPMENT • A modern LMS acts as a virtual learning environment; an online classroom, space for interaction and communication with tutors and peers, an e-portfolio and method of tracking, shaping and analysing the learning journeys of employees. A good LMS puts the learner in control of their own development. This kind of LMS is a typical example of disruptive technology, changing the way the HR department works. The HR manager or L and D professional works with the employee to identify areas for development and support the learner in the removal of any obstacles to their successful development, rather than allocating training materials for specific roles.
  • 15. EVOLUTION OF LEARNING AND DEVELOPMENT (CON’TD) • With sophisticated learner management systems come sophisticated learner analytics. The modern HR manager needs to be comfortable with data. The data provided by a company LMS not only helps in constructing the learner journey and improving success rates, it is also invaluable when it comes to measuring the ROI of the HR departments staff development activities and informing future spend. It encourages a strategic approach, essential in a climate where technological and economic change moves at such a fast pace.
  • 16. ROLES & REPONSIBILITIES OF L&D MANAGER • Identifying personnel who are in in need of additional training. • Working with third party consultants and professionals on how to improve in-house employee learning and teaching strategies. • Designing in-house materials and resources for employee development and education. • Developing a blended approach which integrates different learning modes, such as coaching, classroom instruction, online learning and action learning..
  • 17. ROLES & REPONSIBILITIES OF L&D MANAGER (CON’TD) • Implementing blended learning strategies and training sessions at a managerial level. • Managing the development of one or more training teams. • Managing the budget for the organization’s training processes.
  • 18. ROLES & REPONSIBILITIES OF L&D MANAGER (CON’TD) • Technology is core to learning, L&D manager keeps up-to-date with learning trends, changes in learning theory and developments in learning technologies. • Collaboration and exchange of ideas, the process of being so proactive means that many great learning and development managers network highly too. They exchange ideas, articles, information - using tools such as LinkedIn and Twitter. This feeds their natural desire to learn and helps them keep at the top of their game.
  • 19. DEVELOP AND DESIGN A LEARNING & DEVELOPMENT STRATEGY USING ADDIE MODEL • DEFINITION The ADDIE Model is an approach used by instructional designers and content developers to create instructional course materials. The model has been adopted as the standard method by many instructional designers because of its flexibility. OVERVIEW The ADDIE Model of instruction systems design (ISD) was first developed for the U.S. Army during the 1970s by Florida State University’s Center for Educational Technology. ADDIE is an acronym for the five-phase courseware development program of analysis, design, development, implementation and evaluation.
  • 20. DEVELOP AND DESIGN A LEARNING & DEVELOPMENT STRATEGY USING ‘ADDIE MODEL’ • ADDIE was later adapted for use by all branches of the U.S. Armed Forces. It has become a widely used and frequently modified best practice within the private sector. It is often employed for compliance training and other learning events that are not time sensitive. • One of the attractions of the ADDIE Model is its flexibility. For example, it can be used with both individualized and traditional instruction
  • 22. ADDIE MODEL • Analysis. In the first phase, the instructional challenge of the course is detailed, objectives are established and issues such as learner skill level are identified. • Design. A variety of concerns are addressed at this phase to achieve optimal courseware design and systematic development of the training program. They include learning objectives, content, assessment instruments, exercises, subject matter analysis, lesson planning and media selection. Each is pursued under a logical and orderly method of identifying, developing and evaluating plans for meeting instructional goals. • Development. Courseware designers and developers create the content following the design phase’s blueprinted. That includes design of storyboards and graphics, as well as integration of any eLearning technologies.
  • 23. ADDIE MODEL • Implementation. This phase focuses on developing procedures for training both facilitators and learners. Facilitators training should explain the curriculum, learning outcomes, method of delivery and testing procedures. Student preparation includes training the use of new software and hardware, and registration. Preparation of learning materials including books, tools, CD- ROMs and software is conducted, and the website tested. • Evaluation. The evaluation phase is ongoing throughout the design process. Its purpose is to ensure that all stated goals of the learning process will meet the specified needs. Another objective of this phase is to identify on-the-job performance following completion of the course, and to ensure that business needs are met.
  • 24. BRAINSTORMING ON THE FUTURE OF L&D IN HR PRACTICES
  • 25. WHAT WILL THE FUTURE HOLD FOR L&D ? • Start an Advanced Learning Team that is cross generational, cross-functional, multi-level and charge them with finding out the social and technology learning needs and desires of your organization. • Measure if learning has occurred within your programs and workshops based on if the learner has learned not on whether they “attended” the learning session. Test this with assessments, behavioral changes and continued learning opportunities. • In workshops and training allow for the ‘social sandbox’ to occur. Next-generation trainers (whether in-house or vendors) will have to be great facilitators of both competency learning and social engagement (group discussions, mentorships, sponsors, break out groups) when providing workshops and trainings.
  • 26. WHAT WILL FUTURE HOLD FOR L&D IN HR PRACTICES ? (CON’TD) . Continue to invest in learning and development. It seems simple, but so many organizations are cutting back on this in our current economic state. It’s scary – if we continue to cut back we are going to have a very competency-depleted workforce within 5-10 years. . Embrace flexible, blended learning Most organizations use in-classroom workshops as the primary means of learning. But in a time where budgets are tight and teams are geographically dispersed, this just isn’t reasonable anymore. Managers need training alternatives that let people learn on their own time, or in the ways they learn best. Flexibility in training is key.