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® ®
Transforming Advertising Response Into Growth
Measuring Print Advertising
Responsiveness via MMM
A Presentation to
ARF Print Council
October 23, 2008
1
®
• Marketing mix models are typically driven by
weekly store or market level data
– This is how promotions are executed
– Providing the sharpest possible contrast between
promoted and un-promoted sales
– Like a designed experiment --
Need: sharper indication of how
advertising works
TREATMENT CONTROL
Promoted store weeks
Un-promoted store
weeks
It’s black
& white
®
TREATMENT CONTROL
Heavily Exposed
100 GRPs
Lightly Exposed
50 GRPS
Need: sharper indication of how
advertising works
• Weekly market or store data does not provide
much contrast for sales with and without
advertising exposures
– Every market includes individuals with a range of exposure levels
– Most weeks include individuals with a range of exposure levels
• Even during planned hiatuses due to make-goods and
scheduling mishaps
7
6
5
4
3
2
1
It’s not black &
white – but
shades of gray
Frequency
®
• As measurement progressed --
Nielsen SAMI UPC
Bi-months 4-weeks weekly
Regions MarketsStores
• And analytics progressed --
Response Bump Promotion Marketing
models analysis models mix models
• Marketing budget allocations shifted --
Need: sharper indication of how
advertising works
Share of Marketing Expenditures
Advertising Promotion
Share of Marketing Expenditures
Advertising Promotion
®
Greater financial returns from
advertising expenditures
• Media ROI, as estimated by marketing mix models, has
frequently been reported to be small or negative
• No wonder advertising’s share of marketing expenditures has fallen
over the years
0
50
100
150
200
250
300
350
400
450
Brand Observations
TVROIIndex
TV Advertising ROI Index
unprofitable profitable
Source: Mike Duffy & Paul Beck, ACNielsen, “From Empirical Generalizations to Lessons Learned: Interpreting Market Response Evaluations Across
Brands and Categories, MSI Metrics and Financial Performance Conference, 2006
®
MMM - Example
6
Sales
Advertising
Perfect Match! – Will get all the credit for sales
®
MMM-Example
7
Sales
More likely – Major credit for sales
Advertising
®
MMM-Example
8
Sales
Current data – no/little credit for sales
Modeled data smooth the variability, thus
provide less to attribute to advertising
Advertising
®
Need: Audience data suitable for
MMM
• Audience-data suitability for marketing mix models also
varies noticeably:
– Television has excellent weekly data, but weekly market level
data is still estimated for all but the largest markets
– Magazines are local-market challenged, issue specific
challenged and weekly challenged
• Although issue specific and weekly magazine measurement
shows promise – modeling may undermine the value
– Internet is local-market challenged
– Radio, magazines, outdoor and newspapers are all weekly-
data challenged and episode/issue specific challenged
– And all media have issues with measures of ad exposure
• Advantaging some media over others
• Disadvantaging advertising in total, model accuracy and
impartiality
®
10
Example - TV
• An example of the change in advertising’s
contribution with a change is audience
measurement
• Based on Project Apollo data (full presentation
given at ARF’s AM3)
• Explored using a measure of exposure based on
delivery
• “working impressions” – impressions delivered
to a HH within 28 days prior to a category
purchase
• Examined the sales contribution attributed to
advertising
®
Markets vs. Working Exposure Groups:
Volume contribution by marketing factor
Standard MMM:
80%
7% 13%
BASE PRICE/PROMOTION ADVERTISING
Advertisings contribution
almost doubles from 7% to
13% by changing the measure
of advertising delivery!
®
Single Source
• Single-source data links exposures to purchases for the
same households
– Providing a sharp contrast between exposed and
unexposed purchases
– Like a designed experiment --
Single source data offers the ability to build from the ground up – as opposed to
starting with national data and spreading impressions arbitrarily across markets
Will a sharper indication of how advertising works lead to a clearer view
advertising’s contribution and redress the marketing allocation imbalance?
TREATMENT CONTROL
Exposed purchases Unexposed purchases
®
Occurrence Data
• Measures of advertising have two components:
– Occurrences
– Audiences
• The precision of available occurrence data
varies markedly by medium
– Advantaging some media over others
– Disadvantaging model accuracy and impartiality
• Print has fairly good occurrence data
®
14
General Enhancements – All Media
• Timely reporting
• Single source data
• Provide distinctions beyond geography and
week
• Better measures of advertising delivery
• Data aggregated rather than spread
• Faster data delivery
• Better occurrence data
®
15
Print Specific Enhancements
• Issue specific data – critical!
• Audience accumulation data – critical!
• Create treatment vs. control
• Regional editions
• Checkerboard issues/regional editions
• Less modeled data – variability is good!
• Timely reporting
• Electronic print measurement
®
Better advertising inputs could shift
marketing spending back towards advertising
Share of Marketing Expenditures
Advertising Promotion
Share of Marketing Expenditures
Advertising Promotion
Share of Marketing Expenditures
Advertising Promotion
Past Present Future
Better print inputs could shift advertising
dollars to print!

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Measuring Print Advertising Responsiveness via MMM

  • 1. ® ® Transforming Advertising Response Into Growth Measuring Print Advertising Responsiveness via MMM A Presentation to ARF Print Council October 23, 2008 1
  • 2. ® • Marketing mix models are typically driven by weekly store or market level data – This is how promotions are executed – Providing the sharpest possible contrast between promoted and un-promoted sales – Like a designed experiment -- Need: sharper indication of how advertising works TREATMENT CONTROL Promoted store weeks Un-promoted store weeks It’s black & white
  • 3. ® TREATMENT CONTROL Heavily Exposed 100 GRPs Lightly Exposed 50 GRPS Need: sharper indication of how advertising works • Weekly market or store data does not provide much contrast for sales with and without advertising exposures – Every market includes individuals with a range of exposure levels – Most weeks include individuals with a range of exposure levels • Even during planned hiatuses due to make-goods and scheduling mishaps 7 6 5 4 3 2 1 It’s not black & white – but shades of gray Frequency
  • 4. ® • As measurement progressed -- Nielsen SAMI UPC Bi-months 4-weeks weekly Regions MarketsStores • And analytics progressed -- Response Bump Promotion Marketing models analysis models mix models • Marketing budget allocations shifted -- Need: sharper indication of how advertising works Share of Marketing Expenditures Advertising Promotion Share of Marketing Expenditures Advertising Promotion
  • 5. ® Greater financial returns from advertising expenditures • Media ROI, as estimated by marketing mix models, has frequently been reported to be small or negative • No wonder advertising’s share of marketing expenditures has fallen over the years 0 50 100 150 200 250 300 350 400 450 Brand Observations TVROIIndex TV Advertising ROI Index unprofitable profitable Source: Mike Duffy & Paul Beck, ACNielsen, “From Empirical Generalizations to Lessons Learned: Interpreting Market Response Evaluations Across Brands and Categories, MSI Metrics and Financial Performance Conference, 2006
  • 6. ® MMM - Example 6 Sales Advertising Perfect Match! – Will get all the credit for sales
  • 7. ® MMM-Example 7 Sales More likely – Major credit for sales Advertising
  • 8. ® MMM-Example 8 Sales Current data – no/little credit for sales Modeled data smooth the variability, thus provide less to attribute to advertising Advertising
  • 9. ® Need: Audience data suitable for MMM • Audience-data suitability for marketing mix models also varies noticeably: – Television has excellent weekly data, but weekly market level data is still estimated for all but the largest markets – Magazines are local-market challenged, issue specific challenged and weekly challenged • Although issue specific and weekly magazine measurement shows promise – modeling may undermine the value – Internet is local-market challenged – Radio, magazines, outdoor and newspapers are all weekly- data challenged and episode/issue specific challenged – And all media have issues with measures of ad exposure • Advantaging some media over others • Disadvantaging advertising in total, model accuracy and impartiality
  • 10. ® 10 Example - TV • An example of the change in advertising’s contribution with a change is audience measurement • Based on Project Apollo data (full presentation given at ARF’s AM3) • Explored using a measure of exposure based on delivery • “working impressions” – impressions delivered to a HH within 28 days prior to a category purchase • Examined the sales contribution attributed to advertising
  • 11. ® Markets vs. Working Exposure Groups: Volume contribution by marketing factor Standard MMM: 80% 7% 13% BASE PRICE/PROMOTION ADVERTISING Advertisings contribution almost doubles from 7% to 13% by changing the measure of advertising delivery!
  • 12. ® Single Source • Single-source data links exposures to purchases for the same households – Providing a sharp contrast between exposed and unexposed purchases – Like a designed experiment -- Single source data offers the ability to build from the ground up – as opposed to starting with national data and spreading impressions arbitrarily across markets Will a sharper indication of how advertising works lead to a clearer view advertising’s contribution and redress the marketing allocation imbalance? TREATMENT CONTROL Exposed purchases Unexposed purchases
  • 13. ® Occurrence Data • Measures of advertising have two components: – Occurrences – Audiences • The precision of available occurrence data varies markedly by medium – Advantaging some media over others – Disadvantaging model accuracy and impartiality • Print has fairly good occurrence data
  • 14. ® 14 General Enhancements – All Media • Timely reporting • Single source data • Provide distinctions beyond geography and week • Better measures of advertising delivery • Data aggregated rather than spread • Faster data delivery • Better occurrence data
  • 15. ® 15 Print Specific Enhancements • Issue specific data – critical! • Audience accumulation data – critical! • Create treatment vs. control • Regional editions • Checkerboard issues/regional editions • Less modeled data – variability is good! • Timely reporting • Electronic print measurement
  • 16. ® Better advertising inputs could shift marketing spending back towards advertising Share of Marketing Expenditures Advertising Promotion Share of Marketing Expenditures Advertising Promotion Share of Marketing Expenditures Advertising Promotion Past Present Future Better print inputs could shift advertising dollars to print!