Design Principles for Effective Knowledge Transfer (Keynote Mac)
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Most web applications teach something or want a viewer to remember something. Effective knowledge transfer principles can be used in web design to improve retention and performance. This presentation is from the 2009 WebVisions conference in Portland, OR.
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Design Principles for Effective Knowledge Transfer (Keynote Mac)
- 1. Design for Effective Knowledge Transfer Don't Repeat the Same 'Ol Same 'Ol Copyright Maverick Institute, LLC May not be used without permission
- 2. Innovative Training and Learning www.maverickinstitute.com Copyright Maverick Institute, LLC May not be used without permission
- 3. Father Guido Sarducci’s ‘5 Minute University’ Copyright Maverick Institute, LLC May not be used without permission
- 4. Copyright Maverick Institute, LLC May not be used without permission
- 5. Knowledge Transfer? Copyright Maverick Institute, LLC May not be used without permission
- 6. Knowledge Transfer? It’s not how much you present; it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission
- 7. Typical Classroom Retention 100% 75% 50% 25% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
- 8. Typical Classroom Retention 100% 75% 50% 25% 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
- 9. Copyright Maverick Institute, LLC May not be used without permission
- 10. 7 8 % Copyright Maverick Institute, LLC May not be used without permission UW Center for Workforce Development study
- 11. ‘Organic Learning’ Expert Model Copyright Maverick Institute, LLC May not be used without permission
- 12. ‘Organic Learning’ Expert Model Copyright Maverick Institute, LLC May not be used without permission
- 13. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
- 14. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
- 15. Learn like the wind. Copyright Maverick Institute, LLC May not be used without permission
- 16. Copyright Maverick Institute, LLC May not be used without permission
- 17. Compelling. Timely. Personalized. Copyright Maverick Institute, LLC May not be used without permission
- 18. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
- 19. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
- 20. The Bucket and the Ocean… 12
- 21. The Bucket and the Ocean… 12
- 22. The Bucket and the Ocean… 12
- 23. The Bucket and the Ocean… 13
- 24. The Bucket and the Ocean… 13
- 25. The Bucket and the Ocean… 13
- 26. The Bucket and the Ocean… 13
- 27. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
- 28. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
- 30. But here’s the key point…ready? 16
- 31. You Teach Others the Way that You Like to Learn 17
- 32. Let’s take a poll….. 18
- 33. “Would you like to first…” “See (watch) it done?” “Read about how to do it?” “Talk (hear) about how to do it?” “Just try to Do it yourself?” 19
- 34. 90% of people DO NOT ‘read’ first. 20 of 90
- 35. People Switch Learning Styles
- 36. 22
- 37. Like this… – “I’d like to see you do it first.” See – “Let me ask you something.” Talk – “Can I try it now?” Do – “Is there a manual for this?” Read 22
- 38. Or this… – “Let me give it a try.” Do – “Is there a procedure I can see?” Read – “It’s not working. What’s wrong?” Talk – “Let me watch you do it.” See 22
- 39. Why such poor retention? 100% 75% 50% 25% 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
- 40. Why such poor retention? 100% 75% Receptivity Content 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
- 41. Why such poor retention? 100% 75% Content Receptivity 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
- 42. Why such poor retention? 100% 75% Content Receptivity 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
- 43. New Seasons Market Copyright Maverick Institute, LLC May not be used without permission
- 44. Receptivity New Seasons Market Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 45. So, how does this help me with web technology? Copyright Maverick Institute, LLC May not be used without permission
- 46. Virtual World Blog LMS MMOLE Metaverse mLearning Social Network Intranet Wiki Immersive Learning MMORPG eLearning Simulation Copyright Maverick Institute, LLC May not be used without permission
- 47. Same Principles Apply! Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 48. Webinars & On-line Learning Copyright Maverick Institute, LLC May not be used without permission
- 49. Webinars & On-line Learning Receptivity Content Lock It In Copyright Maverick Institute, LLC May not be used without permission
- 50. Webinars & On-line Learning Receptivity Content Lock It In Copyright Maverick Institute, LLC May not be used without permission
- 51. Webinars & On-line Learning Content Receptivity Lock It In Copyright Maverick Institute, LLC May not be used without permission
- 52. Webinars & On-line Learning Content Receptivity Lock It In Copyright Maverick Institute, LLC May not be used without permission
- 53. Virtual Worlds Copyright Maverick Institute, LLC May not be used without permission
- 54. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 55. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 56. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 57. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 58. Wikis, Blogs, Intranets... Copyright Maverick Institute, LLC May not be used without permission
- 59. Wikis, Blogs, Intranets... Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 60. Wikis, Blogs, Intranets... Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 61. Wikis, Blogs, Intranets... Content Receptivity Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 62. Wikis, Blogs, Intranets... Content Receptivity Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 63. Hello? Anyone home? 90% 9% 1% Lurk Follow Contribute Copyright Maverick Institute, LLC May not be used without permission
- 64. Copyright Maverick Institute, LLC May not be used without permission
- 65. Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 66. So, 5 years from today... Copyright Maverick Institute, LLC May not be used without permission
- 67. Knowledge Transfer? Copyright Maverick Institute, LLC May not be used without permission
- 68. Knowledge Transfer? It’s not how much you present; it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission
- 69. Balanced and Sequenced Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
- 70. 7 8 % 36 Copyright Maverick Institute, LLC May not be used without permission UW Center for Workforce Development study
- 71. Copyright Maverick Institute, LLC May not be used without permission
- 72. Innovative Training and Learning www.maverickinstitute.com Copyright Maverick Institute, LLC May not be used without permission
Notes de l'éditeur
- Maverick 30 second commercial and my bio...
- So what do we do when classroom training is so ineffective? We rely on others.
- So what do we do when classroom training is so ineffective? We rely on others.
- So what do we do when classroom training is so ineffective? We rely on others.
- People know how to learn. We don’t know how to teach. Bob is Google! story Elicit responses
- People know how to learn. We don’t know how to teach. Bob is Google! story Elicit responses
- Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.
- Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.
- Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.
- Excellent alignment between values, goals and training methods. Customer service --> Low tech training
- Excellent alignment between values, goals and training methods. Customer service --> Low tech training
- Excellent alignment between values, goals and training methods. Customer service --> Low tech training
- Excellent alignment between values, goals and training methods. Customer service --> Low tech training
- Excellent alignment between values, goals and training methods. Customer service --> Low tech training