4. Problems with customers
Who are they? Their feedbacks How to reach?
Their basic information.
Where are they come
from?
What did they do?
What’re they need?
There only 2 ways to
receive feedbacks:
Call
Complaint
Too may marketing
tools and they require
so much skills to use
5. Problem with Sale Forces
89%
Waiting time in
irrelevant activities
Meeting
24%
Weak
team
member
24%
Unfair
competiti
on
12%
No
training
7%
Others
33%
Reasons
Integrity
Skill
Teamwork
Report
Report Analytics
7. GETFLY CRM
Manage customer data & Related activities
Enterprise social network
Sale Forces Conversion Rate Management
Automation Marketing: Email, Sms, Contact
Center
Task Management
KPIs
8. CRM
Self defined data
Double click to edit
Drag and Drop Column
Secure Customer: My Customers, Other
Customers
Excel Upload, Download
Google Mail Sychronization
9. Customer detail
Autoscore Customer Profile
Lifetime Value
Comment, chat
Change logs
Notify when customer Read Email, send
Feedback, rate service
Notify when customer create referrals
Auto send Birthday email, SMS, create
task
10. Customer Feedback
Every customer will be created a private
profile
Check, rate & comment chat with
Support team
Share product to Social network:
Facebook, Twitter,…
Make Referral
Get Bonus when friends or Referrals
become Deal
11. Order Management
Barcode supported
Sale process supported: Create - approve
Order priviledge management
Refund
Payment & Liabilities
Excel Upload, Download