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TuleapCon 2019. Tuleap Trackers, when one size does not fit all

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Have you ever dream you can customize as you (really) want your trackers? Say goodbye to waiting for administrator approval. With Tuleap tracking system, you can configure your project trackers, yourself, at project level. Fine-grained permissions, workflow and triggers, field dependencies, specific user groups, you get the full control. Sounds too good to be true? Come to this talk, you’ll get your smile back.

We play here familiar scenarios, unadapted, frustrating ones and we’ll show you how they can be fixed with Tuleap trackers configuration settings.

Publié dans : Technologie
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TuleapCon 2019. Tuleap Trackers, when one size does not fit all

  1. 1. Tuleap Trackers: when one size does not fit all Marie-Ange GARNIER, Enalean Matteo MAZZERI , Enalean Mathieu AUVRAY, Enalean
  2. 2. Tuleap Trackers: when one size does not fit all Trackers in Tuleap
  3. 3. Tuleap Trackers: when one size does not fit all DISCLAIMER Any resemblance to existing persons and companies is purely coincidental
  4. 4. Tuleap Trackers: when one size does not fit all It is well known that … … all projects work the same way Because we use the same tracker for 10 projects Why the field component is displaying values that don’t match our project ? Dev PM
  5. 5. Tuleap Trackers: when one size does not fit all Let’s Tuleap that ! ‣ Make corporate tracker templates and customise them in your project workspaces ‣ Think « shared fields » to re-use custom fields you already made DEMO
  6. 6. Tuleap Trackers: when one size does not fit all It is well known that … … end users always report their issues I never find your bug tracker, I loose to much time You never said you had an issue, why are you not using the Bug Tracker ? UserDev
  7. 7. Tuleap Trackers: when one size does not fit all Let’s Tuleap that ! ‣ Use service bar on the left of the project space to create short-links ‣ Improve productivity with well-positioned widgets DEMO
  8. 8. Tuleap Trackers: when one size does not fit all It is well known that … … trackers are easy to use What the F*** ! How can we fill this s*** ? I give up ! All fields have a purpose. We need to keep them as is. I can’t remove them PMUser
  9. 9. Tuleap Trackers: when one size does not fit all Let’s Tuleap that ! ‣ Use permissions to hide fields in your tracker ‣ Use workflow transition to force value to be set at certain stages ‣ Make your artifact more understandable and readable using columns, separator and text DEMO
  10. 10. Tuleap Trackers: when one size does not fit all It is well known that … … all bugs are critical Critical ? When did I say they are critical ? You need to prioritize your bugs, they can’t be 100% critical UserDev
  11. 11. Tuleap Trackers: when one size does not fit all Let’s Tuleap that ! ‣ Use default values in your tracker fields to ease submission ‣ Make key fields as « required » to underline what is important to you ‣ Use fields description to help users fill an artifact DEMO
  12. 12. Tuleap Trackers: when one size does not fit all It is well known that … … bugs are always up-to-date Pffff, I didn’t have the time to fill this information, you can do it by yourself You forgot to set this data in the bug you fixed to send stats to customers DevPM
  13. 13. Tuleap Trackers: when one size does not fit all Let’s Tuleap that ! ‣ Workflow transitions can be computed to set values automatically ‣ Think Cardwall or Kanban to make more visual and easy to use DEMO
  14. 14. Tuleap Trackers: when one size does not fit all It is well known that … … users are always updated Your bug ? But we fixed it last month, you were not aware to that ? Can you tell me when my issue will be fixed, my project is postponed User PM
  15. 15. Tuleap Trackers: when one size does not fit all Let’s Tuleap that ! ‣ Create one or several Project Dashboards, by sub-team, by topic. This helps to get easily the information they need. ‣ Run advanced queries and custom-made project reports using Tuleap Tracker Query Language (TQL) DEMO
  16. 16. Tuleap Trackers: when one size does not fit all And you, what do you really want to achieve?

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