This document provides an overview of Transactional Analysis and the Johari Window model. It discusses:
- Eric Berne's development of Transactional Analysis and the three ego states - Parent, Adult, and Child
- The meaning of transactions and types of transactions between people (complementary, non-complementary, ulterior)
- The four quadrants of the Johari Window model - Open Self, Hidden Self, Blind Self, and Undiscovered Self - and how they relate to interpersonal dynamics and potential for conflict
- Berne's concept of "life positions" describing basic assumptions people develop about their own and others' self-worth
2. INTRODUCTION:
• Eric Berne is the Father of Transactional Analysis
• Transactional analysis was developed by Eric Berne as on advancement of the ideas
of Sigmund Freud
• Berne believed that we developed 3 basic sets of behaviors which he described as
parent, adult, child these were formed by our childhood experience of being
parented
• As a consequence sometimes we find ourselves playing back our parents attitudes
or childhood anxiety when communicating with others
3. Meaning :
When a person interact there is social transaction in which one person
responds to another that helps them improve inter personal
communication and relationship. These transaction known as TA
• In other words
Transactions refer to the communication exchanges between people . It
involves two person responds to another.
4. Ego states :
According to Eric Berne, each person is made up of three alter
ego states that involved in a transaction with others with these
ego states
Parent
Ego Adult
Ego
Child
Ego
5. Parent Ego:
A parent ego state contains the attitudes and behaviours that are observed
and copied from the parents, caretakers, and other elders.
Adult Ego:
A set of behaviours, thoughts and feelings which are direct response to
the here and now . Not copied from parent or childhood figure.
Child Ego:
A state in which people behave, feeling and emotional body of data
within us. The Child ego state plays back thoughts, feelings and
behaviours that we experienced as a child
6. TYPES OF TRANSACTIONS :
1. Complementary Transactions: when the receiver of the message responds
the message in the same ego state he/she receives it, such transaction is called
“complementary transaction” or “parallel transaction.”
2. Non-complimentary Transaction: When the receiver of the message responds the
message with different ego state than the ego state he/she receives message,
such transaction is called “non-complimentary transaction.”
3. Ulterior Transaction: In an ulterior transaction, two messages are conveyed at
the same time. One of these is an social level message. The other is a
psychological level message.
7. The Johari Window
The Johari window framework is one
of the popular tools for examining the
dynamics of the interaction between
self and others. The model has been
developed by Joseph Luft and Harry
Ingham, thus derives the name
“Johari.” This model can be used for
anlysing interpersonal conflict
situations.
8. (1) Open self: In this form of interaction, person knows about himself or herself
and about the other. There would generally be openness compatibility and little
reason to be defensive. This type of interpersonal relationship would tend to
lead a little, if any interpersonal conflict.
(2) Hidden self: In this situation, the person understands himself or herself but
does not know about the other person. The result is that the person remains
hidden from the otherbecause of the fear that other might react. The person may
keep himself or herself, into true feelings or includes secret and will not open up
to the other. There is a potential interpersonal conflict in this situation.
9. (3) Blind self: In this situation, the person knows about the other but not
about himself or herself. The person may be unintentionally irritating the
other. The other could tell the person but may be fearful of hurting the
person’s feelings. As in the ‘Hidden self, there is a interpersonal conflict in
this situation.
(4) Undiscovered self: This is potentially the most explosive situation. The
person does not know about the other. In other words, there is much
misunderstanding, and interpersonal conflict almost sure to result.
10. ANALYSIS Of LIFE POSITIONS
• In the process of growing up people make basic assumptions about
their own self worth as well as about the worth of significant people in
their environment.
• The combination of assumptions about self and the other person
called as life position.
• Transaction analysis constructs the following classifications of the
four possible life positions or psychological positions.
• I am O'K, you are OK,
• I am OK, ,you are not OK,
• I am not OK, you are OK.,
• I am not OK, you are not OK