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1 
Bring Knowledge to Life: 
Warwick Business School 
A Case Study of 
National Palace Museum, Taipei 
Jimmy Huang 
Warwick Business School 
Can knowledge trigger emotion 
experience?
2 
Intellectual origins (I) 
• Knowledge and knowing 
– Encultured knowledge (Blackler, 1995) 
– Felt quality of knowing (Piaget, 1958) 
– Generative dance between knowledge and 
knowing (Cook & Brown, 1999) 
– “If you have to ask what jazz is, you are never 
going to get to know” (Geerts, 1983, p. 94) 
Warwick Business School 
Intellectual origins (II) 
• Emotion experience 
– The conscious appraisal of external stimuli, 
experience of changes in core affect, overt readiness 
for action(s) to direct away or towards the stimuli 
(Russell, 2003) 
– First and second order emotion experience (Lambie & 
Marcel, 2002) 
– The notion of hodological space (Lewis, 1952; Frijda, 
2005) 
Warwick Business School
3 
Knowing as emotion experience 
• Why individuals yield different emotion 
experiences to the same knowledge 
presented to them? 
• How can the process of knowing be 
designed and enacted to make it become 
a more meaningful experience? 
Warwick Business School 
Warwick Business School 
Methods 
• Research design: a grounded theory approach 
(Strauss & Corbin, 1998) 
• Data collection 
– Between December 2006 and April 2009 
– Interviewing: 19 interviewees 
– Focus groups: 20 participants 
– Participative observations: 14 guided tours 
– Documentations
4 
National Palace Museum, Taipei 
Emerging findings 
• Organising exhibitions as a means of 
actualising institutional goals 
• Exhibitions as encapsulated spaces of 
cultural knowing 
• Reconstructing, narrating and 
experiencing culture 
• Emotionalising knowledge 
Warwick Business School
5 
Coding schemes
6 
This ten-lobed lotus bowl has gently curved sides, a 
subtly flaring rim, smooth transition from one petal lobe 
to the next, and a relatively tall ring foot. The blue-green 
glaze, from rim to the base, is uniformly thin and opaque, 
with fine crackling. During firing, this piece was 
supported by five tiny points underneath the ring foot, 
and these are the only parts of the body not covered by 
the glaze. At these points, it is possible to make out the 
grayish-yellow unglazed ceramic body. 
Warwick Business School
7 
New theory 
Selective 
coding 
Theoretical 
saturation 
Axial coding 
Open coding 
Discriminate 
sampling 
Relational & 
variational 
sampling 
Open sampling 
Coding 
processes 
Sampling 
processes 
New theory 
Selective 
coding 
Axial coding 
Open coding 
Theoretical 
saturation 
Discriminate 
sampling 
Relational & 
variational 
sampling 
Open sampling 
Coding 
processes 
Sampling 
processes 
Densifying 
categories 
Developing & 
Relating 
categories 
Maximizing 
categories 
Sampling 
foci
8 
New theory 
Selective 
coding 
Axial 
coding 
Open 
coding 
Discriminate 
sampling 
Relational & 
variational 
sampling 
Open 
sampling 
Theoretical 
saturation 
Coding 
procedures 
Sampling 
guidelines 
Integration & 
refinement 
Relating 
structure with 
process 
Generating 
building 
blocks 
Storyline 
refining 
Structural & 
processual 
shaping 
Contextual 
framing 
Emerging 
theory 
Sampling 
decisions 
Selective 
coding 
phase 
Axial 
coding 
phase 
Open 
coding 
phase 
Conclusion and implications 
• Theoretical implications 
– Adding emotion experience to the theorisation of 
knowledge and knowing 
– The process of emotionalising knowledge 
• Methodological implications 
– How theoretical opportunities emerged during a 
grounded theory can be managed? 
– The potential of using grounded theory to materialise 
interdisciplinary research 
Warwick Business School

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2011.04.15 bring knowledge to life

  • 1. 1 Bring Knowledge to Life: Warwick Business School A Case Study of National Palace Museum, Taipei Jimmy Huang Warwick Business School Can knowledge trigger emotion experience?
  • 2. 2 Intellectual origins (I) • Knowledge and knowing – Encultured knowledge (Blackler, 1995) – Felt quality of knowing (Piaget, 1958) – Generative dance between knowledge and knowing (Cook & Brown, 1999) – “If you have to ask what jazz is, you are never going to get to know” (Geerts, 1983, p. 94) Warwick Business School Intellectual origins (II) • Emotion experience – The conscious appraisal of external stimuli, experience of changes in core affect, overt readiness for action(s) to direct away or towards the stimuli (Russell, 2003) – First and second order emotion experience (Lambie & Marcel, 2002) – The notion of hodological space (Lewis, 1952; Frijda, 2005) Warwick Business School
  • 3. 3 Knowing as emotion experience • Why individuals yield different emotion experiences to the same knowledge presented to them? • How can the process of knowing be designed and enacted to make it become a more meaningful experience? Warwick Business School Warwick Business School Methods • Research design: a grounded theory approach (Strauss & Corbin, 1998) • Data collection – Between December 2006 and April 2009 – Interviewing: 19 interviewees – Focus groups: 20 participants – Participative observations: 14 guided tours – Documentations
  • 4. 4 National Palace Museum, Taipei Emerging findings • Organising exhibitions as a means of actualising institutional goals • Exhibitions as encapsulated spaces of cultural knowing • Reconstructing, narrating and experiencing culture • Emotionalising knowledge Warwick Business School
  • 6. 6 This ten-lobed lotus bowl has gently curved sides, a subtly flaring rim, smooth transition from one petal lobe to the next, and a relatively tall ring foot. The blue-green glaze, from rim to the base, is uniformly thin and opaque, with fine crackling. During firing, this piece was supported by five tiny points underneath the ring foot, and these are the only parts of the body not covered by the glaze. At these points, it is possible to make out the grayish-yellow unglazed ceramic body. Warwick Business School
  • 7. 7 New theory Selective coding Theoretical saturation Axial coding Open coding Discriminate sampling Relational & variational sampling Open sampling Coding processes Sampling processes New theory Selective coding Axial coding Open coding Theoretical saturation Discriminate sampling Relational & variational sampling Open sampling Coding processes Sampling processes Densifying categories Developing & Relating categories Maximizing categories Sampling foci
  • 8. 8 New theory Selective coding Axial coding Open coding Discriminate sampling Relational & variational sampling Open sampling Theoretical saturation Coding procedures Sampling guidelines Integration & refinement Relating structure with process Generating building blocks Storyline refining Structural & processual shaping Contextual framing Emerging theory Sampling decisions Selective coding phase Axial coding phase Open coding phase Conclusion and implications • Theoretical implications – Adding emotion experience to the theorisation of knowledge and knowing – The process of emotionalising knowledge • Methodological implications – How theoretical opportunities emerged during a grounded theory can be managed? – The potential of using grounded theory to materialise interdisciplinary research Warwick Business School