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Product Ideation
@ XING
durch den Einsatz von
Kreativ-Spielen und Bildsprache
Low Tech Social Network


                                “Let’s play!”
                                Low Tech Social
                                Network




         1 successful product
                                                                            2
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Ein bisschen
Theorie
Kreativität &
Design Thinking nach Jeff Patton
The truth about product development

 3000 Ideas = 1 Commercial Success!

                3000 Ideas




          100 exploratory products




          10 well-developed projects




          2 full-fledged product launches



                                            Source: Stevens, G.A. and Burley, J., “3,000 Raw Ideas
          1 successful product              = 1 Commercial Success!”, (May/June 1997) Research
                                            Technology Management, Vol. 40, #3, pp. 16-27.
                                                                                             4
Ok, it‘s hard
                             (we‘ve known
                             that before...).
                               And now?




Presentation Title | Author | City, 03.08.2011   5
Greatest breakthroughs by accessing our unconscious

    subconscious conscious


                             Information in     Observer- Reasoner                   Ideas out




                                                     Censor
     unconscious




                                              Random Ideas Generator



                                                               Source: Jones‘s model of creative thinking

                                                               Creativity, Innovation and Change . Book 2 .Managing Problems
                                                               Creatively. J. Martin, R. Bell, contribution from Y. Carlisle S. 74

                                                                                                                              6
Methods to access your unconscious

                                   Metaphor and Storytelling

      Imagery & Fantasy
                                                          Dialogue
                      Neuro-Linguistic
                       Programming


         Multible Intelligences               Different Sub- Personalities


       Psychosomatic Connection              Relaxed Attention


                   Polarities and Paradox

                                                   Psychophysical Disciplines
                                                                                7
Design Thinking Model by Jeff Patton




                                       Source: Design Thinking: 4 Steps to Better Software
                                       http://www.stickyminds.com/s.asp?F=S16503_COL_2



                                                                                             8
Design Thinking Model by Jeff Patton


Understand
   the
 problem




                                       9
Design Thinking Model by Jeff Patton

    Identify
   solutions:
    Ideate!




                                                          Source: Design Thinking: 4 Steps to Better Software
                                                          http://www.stickyminds.com/s.asp?F=S16503_COL_2




    Source: Design Thinking: 4 Steps to Better Software
    http://www.stickyminds.com/s.asp?F=S16503_COL_2
                                                                                                                10
Refine and
 validate:
 Iterate!




             Source: Design Thinking: 4 Steps to Better Software
             http://www.stickyminds.com/s.asp?F=S16503_COL_2




                                                                   11
Create a
  plan!




           12
Low Tech Social Network


  Unser Thema heute:

  “Selbstdarstellung –
  Deine Identität im Internet -”



         1 successful product
                                   13
Low Tech Social Network


                                “Let’s play!”
                                Goal: Better
                                Understand the
                                problem

                                • Interview with
                                the 5-Why-Method
                                • If possible – get
                                out there, take a
         1 successful product   walk or ask users!
                                                                           14
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Ein bisschen
Theorie
Core Gamestorming Skills
Low Tech Social Network


                                “Clear goals vs.
                                fuzzy goals”

                                • A business process works
                                fine for clear goals.

                                • Creative projects are based
                                on intuition, hypotheses and
                                guesses.




         1 successful product
                                                                            16
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Why Games in
                                Business?”

                                Fuzzy Goals!

                                • It’s like a voyage of
                                discovery!

                                • But how do you set a course
                                when the destination is
                                unknown? Imagine the
                                world!
         1 successful product
                                                                            17
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                Game Design

                                • Target State ‘B’ (fuzzy):
                                What does victory look like?
                                A prototype, project plan, list
                                of ideas
                                • Act 1 (open): introduce
                                players, developing themes
                                and ideas
                                • Act 2 (explore): explore and
                                experiment with the themes
                                • Act 3 (close): come to
                                conclusions, make decisions,
                                plan for actions
         1 successful product
                                                                            18
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                Asking questions

                                • Opening: How would you
                                define the problem we are
                                facing?
                                • Navigating: Are we on track?
                                • Examining: How does it
                                work?
                                • Experimental: What else
                                works like this?
                                • Closing: What’s feasible?



         1 successful product
                                                                             19
                                   Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                Creating Artifacts
                                and Meaningful
                                Space
                                • Nodes: Clusters & Piles
                                • Linking
                                • Borders
                                • Axes
                                • Circles and Targets
                                • Metric vs. Ordered Space
                                • Grids
                                • Landscapes and Maps
                                • Metaphors

         1 successful product
                                                                             20
                                   Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                Visual Alphabet




         1 successful product
                                                                           21
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                Everything’s
                                made of the
                                visual Alphabet




         1 successful product
                                                                           22
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                Egyptian
                                perspective
                                – think like a
                                child!

                                • Draw things like they
                                appear in your mind’s eye!




         1 successful product
                                                                            23
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                There is more
                                than one way to
                                draw a cat!




         1 successful product
                                                                           24
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                  Improvisation




         1 successful product
                                Image Source:
                                http://www.zazzle.com/i_love_improvisation_heart_custom
                                                                                    25
                                _personalized_tshirt-235782520332281963
Low Tech Social Network


                                Practice, practice,
                                practice!




         1 successful product
                                                26
Low Tech Social Network


                                Spielregeln

                                • Machbarkeit spielt
                                keine Rolle
                                • Lass den Spieltrieb
                                raus
                                • Ja, du kannst
                                Malen!
                                • Teile deine Ideen,
                                bewerte erst später!
         1 successful product   • Lass die Leute
                                ausreden!         27
Games for
         Opening

Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Let’s play!”
                                Image-Ination

                                • Generate new Ideas about
                                a topic you feel stuck on.

                                • Randomly select images
                                and associate them with the
                                topic!

                                • Write your ideas on post-
                                its and cluster similar ideas.

         1 successful product
                                                                            29
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Let’s play!”
                                Anti-Problem

                                • When you are already
                                working on a problem but
                                running out of solutions.

                                • Ask for the current problem’s
                                opposite: What can we do to
                                avoid that users buy our
                                product?

                                • The more extreme the better!
         1 successful product
                                                                            30
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Let’s play!”
                                Graphic Jam
                                • Warm up Game to turn on
                                parts of our minds that we
                                usually don’t activate in a
                                typical business setting.

                                • Collect terms that the team
                                has trouble visualising.

                                • Select randomly and ask
                                players to draw a visual
                                representation within 2-3
         1 successful product   Minutes.
                                                                            31
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Games for
         Exploring

Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                   “Let’s play!”
                                   Brain Sketching




         1 successful product   Source
                                Creativity, innovation and change: technique library. Open
                                University B822/Course reader, John Martin, Ros Bell. 2009
                                                                                        33
Low Tech Social Network


                                With or without
                                Templates




         1 successful product
                                              34
Low Tech Social Network


                                “Let’s play!”
                                Design the Box
                                • Game can help facilitating
                                any vision-oriented
                                discussion: “The best self
                                representation in the internet”

                                • Phase 1: Fill the box
                                • Phase 2: Make the box
                                • Phase 3: Sell the box



         1 successful product
                                                                            35
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Games for
         Closing

Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Let’s play!”
                                Who-What-When
                                Matrix




         1 successful product
                                                                           37
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Let’s play!”
                                100-EUR-Test




         1 successful product
                                                                           38
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Let’s play!”
                                NUF-Test




         1 successful product
                                                                           39
                                 Source: Gamestorming. Gray, Brown, Macanufo, 2010
Low Tech Social Network


                                “Let’s play!”
                                Prune the Future
                                • Game to visualize that
                                changes happen
                                incrementally by taking
                                small, strategic steps.
                                • The inner part of the treetop
                                represents the current states.
                                • Moving outward means
                                moving toward the future.
                                • Write current aspects inside.
                                • Write new aspects of the
                                future on new leaves.
         1 successful product   • Then prune the future!
                                                                            40
                                  Source: Gamestorming. Gray, Brown, Macanufo, 2010
Empfehlung




             41
Thank you
for your kind
attention!
                The Professional Network
                          www.xing.com
INKEN PETERSEN             Britta Ullrich
Director User Experience   Manager User Experience
Inken.Petersen@xing.com    Britta.Ullrich@xing.com

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Xing Product Ideation

  • 1. Product Ideation @ XING durch den Einsatz von Kreativ-Spielen und Bildsprache
  • 2. Low Tech Social Network “Let’s play!” Low Tech Social Network 1 successful product 2 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 3. Ein bisschen Theorie Kreativität & Design Thinking nach Jeff Patton
  • 4. The truth about product development 3000 Ideas = 1 Commercial Success! 3000 Ideas 100 exploratory products 10 well-developed projects 2 full-fledged product launches Source: Stevens, G.A. and Burley, J., “3,000 Raw Ideas 1 successful product = 1 Commercial Success!”, (May/June 1997) Research Technology Management, Vol. 40, #3, pp. 16-27. 4
  • 5. Ok, it‘s hard (we‘ve known that before...). And now? Presentation Title | Author | City, 03.08.2011 5
  • 6. Greatest breakthroughs by accessing our unconscious subconscious conscious Information in Observer- Reasoner Ideas out Censor unconscious Random Ideas Generator Source: Jones‘s model of creative thinking Creativity, Innovation and Change . Book 2 .Managing Problems Creatively. J. Martin, R. Bell, contribution from Y. Carlisle S. 74 6
  • 7. Methods to access your unconscious Metaphor and Storytelling Imagery & Fantasy Dialogue Neuro-Linguistic Programming Multible Intelligences Different Sub- Personalities Psychosomatic Connection Relaxed Attention Polarities and Paradox Psychophysical Disciplines 7
  • 8. Design Thinking Model by Jeff Patton Source: Design Thinking: 4 Steps to Better Software http://www.stickyminds.com/s.asp?F=S16503_COL_2 8
  • 9. Design Thinking Model by Jeff Patton Understand the problem 9
  • 10. Design Thinking Model by Jeff Patton Identify solutions: Ideate! Source: Design Thinking: 4 Steps to Better Software http://www.stickyminds.com/s.asp?F=S16503_COL_2 Source: Design Thinking: 4 Steps to Better Software http://www.stickyminds.com/s.asp?F=S16503_COL_2 10
  • 11. Refine and validate: Iterate! Source: Design Thinking: 4 Steps to Better Software http://www.stickyminds.com/s.asp?F=S16503_COL_2 11
  • 12. Create a plan! 12
  • 13. Low Tech Social Network Unser Thema heute: “Selbstdarstellung – Deine Identität im Internet -” 1 successful product 13
  • 14. Low Tech Social Network “Let’s play!” Goal: Better Understand the problem • Interview with the 5-Why-Method • If possible – get out there, take a 1 successful product walk or ask users! 14 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 16. Low Tech Social Network “Clear goals vs. fuzzy goals” • A business process works fine for clear goals. • Creative projects are based on intuition, hypotheses and guesses. 1 successful product 16 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 17. Low Tech Social Network “Why Games in Business?” Fuzzy Goals! • It’s like a voyage of discovery! • But how do you set a course when the destination is unknown? Imagine the world! 1 successful product 17 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 18. Low Tech Social Network Game Design • Target State ‘B’ (fuzzy): What does victory look like? A prototype, project plan, list of ideas • Act 1 (open): introduce players, developing themes and ideas • Act 2 (explore): explore and experiment with the themes • Act 3 (close): come to conclusions, make decisions, plan for actions 1 successful product 18 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 19. Low Tech Social Network Asking questions • Opening: How would you define the problem we are facing? • Navigating: Are we on track? • Examining: How does it work? • Experimental: What else works like this? • Closing: What’s feasible? 1 successful product 19 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 20. Low Tech Social Network Creating Artifacts and Meaningful Space • Nodes: Clusters & Piles • Linking • Borders • Axes • Circles and Targets • Metric vs. Ordered Space • Grids • Landscapes and Maps • Metaphors 1 successful product 20 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 21. Low Tech Social Network Visual Alphabet 1 successful product 21 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 22. Low Tech Social Network Everything’s made of the visual Alphabet 1 successful product 22 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 23. Low Tech Social Network Egyptian perspective – think like a child! • Draw things like they appear in your mind’s eye! 1 successful product 23 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 24. Low Tech Social Network There is more than one way to draw a cat! 1 successful product 24 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 25. Low Tech Social Network Improvisation 1 successful product Image Source: http://www.zazzle.com/i_love_improvisation_heart_custom 25 _personalized_tshirt-235782520332281963
  • 26. Low Tech Social Network Practice, practice, practice! 1 successful product 26
  • 27. Low Tech Social Network Spielregeln • Machbarkeit spielt keine Rolle • Lass den Spieltrieb raus • Ja, du kannst Malen! • Teile deine Ideen, bewerte erst später! 1 successful product • Lass die Leute ausreden! 27
  • 28. Games for Opening Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 29. Low Tech Social Network “Let’s play!” Image-Ination • Generate new Ideas about a topic you feel stuck on. • Randomly select images and associate them with the topic! • Write your ideas on post- its and cluster similar ideas. 1 successful product 29 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 30. Low Tech Social Network “Let’s play!” Anti-Problem • When you are already working on a problem but running out of solutions. • Ask for the current problem’s opposite: What can we do to avoid that users buy our product? • The more extreme the better! 1 successful product 30 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 31. Low Tech Social Network “Let’s play!” Graphic Jam • Warm up Game to turn on parts of our minds that we usually don’t activate in a typical business setting. • Collect terms that the team has trouble visualising. • Select randomly and ask players to draw a visual representation within 2-3 1 successful product Minutes. 31 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 32. Games for Exploring Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 33. Low Tech Social Network “Let’s play!” Brain Sketching 1 successful product Source Creativity, innovation and change: technique library. Open University B822/Course reader, John Martin, Ros Bell. 2009 33
  • 34. Low Tech Social Network With or without Templates 1 successful product 34
  • 35. Low Tech Social Network “Let’s play!” Design the Box • Game can help facilitating any vision-oriented discussion: “The best self representation in the internet” • Phase 1: Fill the box • Phase 2: Make the box • Phase 3: Sell the box 1 successful product 35 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 36. Games for Closing Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 37. Low Tech Social Network “Let’s play!” Who-What-When Matrix 1 successful product 37 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 38. Low Tech Social Network “Let’s play!” 100-EUR-Test 1 successful product 38 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 39. Low Tech Social Network “Let’s play!” NUF-Test 1 successful product 39 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 40. Low Tech Social Network “Let’s play!” Prune the Future • Game to visualize that changes happen incrementally by taking small, strategic steps. • The inner part of the treetop represents the current states. • Moving outward means moving toward the future. • Write current aspects inside. • Write new aspects of the future on new leaves. 1 successful product • Then prune the future! 40 Source: Gamestorming. Gray, Brown, Macanufo, 2010
  • 42. Thank you for your kind attention! The Professional Network www.xing.com
  • 43. INKEN PETERSEN Britta Ullrich Director User Experience Manager User Experience Inken.Petersen@xing.com Britta.Ullrich@xing.com