SlideShare une entreprise Scribd logo
1  sur  38
Télécharger pour lire hors ligne
• Business Evolution
• Business Development Overview
• Business Development Process
• Negotiation Types & Game Theory
• Negotiation Process
• Negotiation Tactics
• Resources
Agenda
CEO
CFO
Business
Development
COO
Business/Corporates Evolution
CEO
CFO
Commercial
Director
Business
Development
Sales
COO HR Director
Business/Corporates Evolution
CEO
CFO
Commercial
Director
Business
Development
Marketing
Sales
COO CTO HR Director
Business/Corporates Evolution
CEO
CFO
Commercial
Director
Business
Development
Marketing
Sales
Trade
Marketing
COO CTO HR Director
Business/Corporates Evolution
Business Development Need
What BD Really Is
Types of Deals:
• M&A.
• Pitching New Idea / Product.
• Opening New Channels / Revenue Lines.
• Supplier / Buyer.
Profiles of Business Development Professionals:
• Deals Opener.
• Deals Closer.
• Deals Opener & Closer.
Partners Profiling:
• Mavern: Focuses on Numbers.
• Greedy: Wants to Always Win.
• Connector: Win Him To Win Other Deals.
• Celebrity: Ego Massaging.
Business Development Scope
Business Development Process
High Level Map:
Business Development Process
Prospecting Engaging Committing Closing Execution Analyzing
Detailed Process Map:
• Network contacts ( attend conferences + use power to build more power + stay
in companies to create contacts).
• Choose who to contact.
• Choose when to go and if it is on ground or off ground or at their premises.
• Start from bottoms up and place yourself in the other side's shoe.
• Study the contract and revise.
• Blend in with marketing and activations.
• Make use of all dots to create lines.
• See the impact and decide to duplicate it or not.
Prospecting / Scouting (100)
Cultivating / Engaging (60)
Positioning /
Committing (15)
Closing /
Capturing (3)
Funnel & Conversion Matrix
Conversion
Ratio 60%
Conversion
Ratio 25%
Conversion
Ratio 20%
Key For Every Stage
• Prospecting = Awareness & Exposure.
• Engaging = Present-ability & Getting Out of Comfort Zone.
• Positioning = Persistence & Mastering Negotiation.
• Closing = Building Trust with Partner & Empowerment from Internal
Stakeholders.
Type Everest Strategic Corporate Marketing PR Stunt
Example Vodafone Taxi Unilever Redbull Amr Adeeb Promo Codes
Outcome Revenue Lobbying Diversification Brand Equity Awareness Buzz
Effort 160 Hrs 80 Hrs 20 Hrs 30 Hrs 2 Hrs 30 Mins
Units with BD BD Board Sales Marketing PR Marketing
Conversion
Ratio
66% 60% 50% 40% 30% 30%
Deal Classification
Everest Strategic Corporate Marketing Stunt
Mavern 1 2 3 4 5
Greedy 1 1 1 3 3
Connector 3 4 3 4 5
Celebrity 1 1 2 5 5
Doubtful 5 5 5 2 2
Deal Classification & Partner Profile
• Probability of closing a deal according to deal classification & partner
profile on a scale from 1 to 5 (1 Definitely Not & 5 Definitely Yes).
• Contacts Vs Partners
Influence / Interest High Low
High Ghabour Amr Adeeb
Low Bridgestone Promo Codes
Contacts Profiling
• Revenue/Users Growth
• Number of Deals / Partnerships
• Outcome of Partnerships Vs Assumptions
Business Development KPIs
3rd Phase: Negotiations
• Competitive:
• No information sharing.
• A zero sum game (what one party gains, the other loses).
• Interest Based:
• Limited information sharing.
• Focus on solving mutual problem.
• Requires long relationship between parties.
• Principled:
• No private information.
• Discuss different scenarios to reach both party objectives.
Negotiation Types
• Power Grid
• BATNA
• Shopping List
• Variables
• Negotiation Map
• Tactics
Negotiations Pillars
Buyer Power Supplier Power
Balance of Power What We Need To Do
Power Grid
• Best Alternative To Negotiated Agreement.
• Inability to Identify your BATNA = No Agreement.
BATNA
• Shopping List (Main Focus): Factors that you want to get out from a
negotiation process.
• Variables (Available Options): More variables lead to more win-win
situations.
Shopping List & Variables
The Negotiation Range
Best Case Scenario
Desirable
Worst Case Scenario (BATNA)
No Go Area
Negotiation Map
Worst Case Desirable Best Case
Cost 48 52 56
Payment Terms 75 60 45
Contract Duration 12 months 18 months 24 months
Your Negotiation Map
Worst Case Desirable Best Case
Cost 55 50 45
Payment Terms 60 75 90
Penalty on delays 3% 5% 10%
Other Party Negotiation Map
Buyer
Worst
Case
Desirable Best Case
Cost 55 50 45
Supplier
Worst
Case
Desirable Best Case
Cost 48 52 56
Deal between 48 and 55
Buyer
Worst
Case
Desirable Best Case
PT 60 75 90
Supplier
Worst
Case
Desirable Best Case
PT 75 60 45
Deal between 60 and 75
Maps Intersection
Messenger
• “It’s not my call”.
• Use when you want to use higher hierarchy without involving them, or
when your rational is weak.
• Counter by elevating to the “responsible” person (all levels), or by using
the messenger to neutralize.
Negotiation Tactics
Deadline
• “We only have till end of this week to finish”.
• Use when you have a realistic deadline, or need to create pressure.
• Counter by challenging the deadline, “ask why”, or by shifting the pressure
of deadline to the other party.
Negotiation Tactics
Emotions
• “I can’t believe this is how you think of the topic!”.
• Use when only you have emotional bank account. Use to shift the topic
from facts to emotions, and create pressure.
• Counter by reverting back to facts, or by “messenger”, emotions, take a
break/recession till emotions cool down.
Negotiation Tactics
Back Burner
• “Lets leave this issue aside till we agree on other points first”.
• Use to avoid clashes, avoid discussing a weak point, or when you have a
certain arrangement of topics that works best for you.
• Counter by insisting on the point, use deadline, or asking “why delay it?”
Negotiation Tactics
Problem Transfer
• “We have a saving target of XX, you need to help”.
• Use when you have good relations/high ownership from other party.
• Counter by refusing to commit to irrelevant targets (when applicable), use
backburner, or by back firing “and what are YOU doing to get this target?”
Negotiation Tactics
Good Cop – Bad Cop
• Use only when you have solid coordination with your partner.
• Counter by “you both represent the company”, use emotions on the bad
cop, go for a break/recession, focus on one person from the two.
Negotiation Tactics
• Silence.
• Stone Walls.
• Divide & Conquer.
• Inventing Problems.
• Salami.
• Add-ons.
• Change of Pace.
• Caucus.
• New Faces.
• Physical Unpredictability.
Negotiation Tactics
Classical Paradigm:
• The 2 parties have interests to maximize their own share of the pie.
• Accordingly, any party’s rational decision requires anticipating rivals’
action.
Nash Paradigm:
• Game Theory introduced the concept that both parties have a common
interest to make the pie as large as possible.
• Both parties can be better off if they reach a cooperative solution.
Game Theory & Negotiations
Skills
BD
Network
Diversity
Presentable
Socially
Intelligent
Deal
Architect
Problem
Solver
Understands
Operations
Persistent
Readings:
• Crucial Conversations Tools for Talking When Stakes Are High, by Kerry Patterson and Joseph
Grenny
• Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William L. Ury
• Trump: The Art of the Deal by Donald Trump
• Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson
• Influence: Science and Practice by Robert B. Cialdini
• The Tipping Point, by Malcolm Gladwell
• 48 Laws of Power, by Robert Greene
• Mostafa Mahmoud Books
To Check List:
• Techcrunch
• Flipboard
• Business Today
• Borsa Newspaper
• Enterprise Press
• LinkedIn
Resources
LinkedIn: Mohamed Aboulnaga
Email: maboulnaga@gmail.com
Contact Details

Contenu connexe

Tendances

Presales, solution design & bid management an overview
Presales, solution design & bid management   an overviewPresales, solution design & bid management   an overview
Presales, solution design & bid management an overview
Mukesh Yadav
 
Marketing Activity Report PowerPoint Presentation Slides
Marketing Activity Report PowerPoint Presentation Slides Marketing Activity Report PowerPoint Presentation Slides
Marketing Activity Report PowerPoint Presentation Slides
SlideTeam
 
Effective selling techniques
Effective selling techniquesEffective selling techniques
Effective selling techniques
weetong
 

Tendances (20)

Product Management Powerpoint Presentation Slides
Product Management Powerpoint Presentation SlidesProduct Management Powerpoint Presentation Slides
Product Management Powerpoint Presentation Slides
 
New Product Go To Market Roll Out Launch Process Flow And Steps Powerpoint Pr...
New Product Go To Market Roll Out Launch Process Flow And Steps Powerpoint Pr...New Product Go To Market Roll Out Launch Process Flow And Steps Powerpoint Pr...
New Product Go To Market Roll Out Launch Process Flow And Steps Powerpoint Pr...
 
Engaging Businesses with Consultative Selling--PWDA Training
Engaging Businesses with Consultative Selling--PWDA TrainingEngaging Businesses with Consultative Selling--PWDA Training
Engaging Businesses with Consultative Selling--PWDA Training
 
Account Strategy Template
Account Strategy TemplateAccount Strategy Template
Account Strategy Template
 
Pharmaceutical selling skills m.youssef
Pharmaceutical selling skills m.youssefPharmaceutical selling skills m.youssef
Pharmaceutical selling skills m.youssef
 
The Design of Business - Roger Martin
The Design of Business - Roger MartinThe Design of Business - Roger Martin
The Design of Business - Roger Martin
 
23 workflow approvals
23 workflow approvals23 workflow approvals
23 workflow approvals
 
Presales, solution design & bid management an overview
Presales, solution design & bid management   an overviewPresales, solution design & bid management   an overview
Presales, solution design & bid management an overview
 
Validating hypotheses with user research
Validating hypotheses with user researchValidating hypotheses with user research
Validating hypotheses with user research
 
Sales performance kpi's
Sales performance kpi'sSales performance kpi's
Sales performance kpi's
 
Marketing Activity Report PowerPoint Presentation Slides
Marketing Activity Report PowerPoint Presentation Slides Marketing Activity Report PowerPoint Presentation Slides
Marketing Activity Report PowerPoint Presentation Slides
 
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
 
Handling objections
Handling objectionsHandling objections
Handling objections
 
Med rep how to make flash call
Med rep how to make flash callMed rep how to make flash call
Med rep how to make flash call
 
Saas Sales PowerPoint Presentation Slides
Saas Sales PowerPoint Presentation Slides Saas Sales PowerPoint Presentation Slides
Saas Sales PowerPoint Presentation Slides
 
SMART Sales System - Module 5: Sales Process
SMART Sales System - Module 5: Sales ProcessSMART Sales System - Module 5: Sales Process
SMART Sales System - Module 5: Sales Process
 
SMART Sales System - Module 2: Consultative Selling
SMART Sales System - Module 2: Consultative SellingSMART Sales System - Module 2: Consultative Selling
SMART Sales System - Module 2: Consultative Selling
 
Selling Techniques
Selling TechniquesSelling Techniques
Selling Techniques
 
Finding Product-Market Fit and Scale w/ Warung Pintar and PayFazz
Finding Product-Market Fit and Scale w/ Warung Pintar and PayFazzFinding Product-Market Fit and Scale w/ Warung Pintar and PayFazz
Finding Product-Market Fit and Scale w/ Warung Pintar and PayFazz
 
Effective selling techniques
Effective selling techniquesEffective selling techniques
Effective selling techniques
 

Similaire à Deal Architecture

A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller
LinkedIn Sales Solutions
 
A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller
Judy Tian
 
The right presentation
The right presentationThe right presentation
The right presentation
Aamir Abbasi
 
Thoughts on building a start up
Thoughts on building a start upThoughts on building a start up
Thoughts on building a start up
Linda Cadigan
 

Similaire à Deal Architecture (20)

Sales and Negotiation
Sales and NegotiationSales and Negotiation
Sales and Negotiation
 
Customer Retention Strategies: 5 Steps to Winning and Keeping Customers for Life
Customer Retention Strategies: 5 Steps to Winning and Keeping Customers for LifeCustomer Retention Strategies: 5 Steps to Winning and Keeping Customers for Life
Customer Retention Strategies: 5 Steps to Winning and Keeping Customers for Life
 
Negotiation Skills.
Negotiation Skills.Negotiation Skills.
Negotiation Skills.
 
Winning with CHAMP
Winning with CHAMPWinning with CHAMP
Winning with CHAMP
 
Lead Generation and Working in a Low Inventory Market
Lead Generation and Working in a Low Inventory MarketLead Generation and Working in a Low Inventory Market
Lead Generation and Working in a Low Inventory Market
 
Content Conceptial
Content ConceptialContent Conceptial
Content Conceptial
 
Association Hustle Growth Strategies Presentation 2019
Association Hustle Growth Strategies Presentation 2019Association Hustle Growth Strategies Presentation 2019
Association Hustle Growth Strategies Presentation 2019
 
A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller
 
A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller A Day in the Life of a LinkedIn Social Seller
A Day in the Life of a LinkedIn Social Seller
 
Building Negotiations Skills
Building Negotiations SkillsBuilding Negotiations Skills
Building Negotiations Skills
 
Doug Landis (SVP of Sales Productivity, Box) - Building Scalable Sales Proces...
Doug Landis (SVP of Sales Productivity, Box) - Building Scalable Sales Proces...Doug Landis (SVP of Sales Productivity, Box) - Building Scalable Sales Proces...
Doug Landis (SVP of Sales Productivity, Box) - Building Scalable Sales Proces...
 
Day in the Life of a LinkedIn Social Seller
Day in the Life of a LinkedIn Social SellerDay in the Life of a LinkedIn Social Seller
Day in the Life of a LinkedIn Social Seller
 
A day in the life of a LinkedIn social seller
A day in the life of a LinkedIn social sellerA day in the life of a LinkedIn social seller
A day in the life of a LinkedIn social seller
 
The right presentation
The right presentationThe right presentation
The right presentation
 
Thoughts on building a start up
Thoughts on building a start upThoughts on building a start up
Thoughts on building a start up
 
The Ultimate Contract Negotiation Guide
The Ultimate Contract Negotiation GuideThe Ultimate Contract Negotiation Guide
The Ultimate Contract Negotiation Guide
 
"Crush" 2017 Sponsorship Efforts
"Crush" 2017 Sponsorship Efforts"Crush" 2017 Sponsorship Efforts
"Crush" 2017 Sponsorship Efforts
 
Laser App Conference 2017 - Paul Feldman, InsuranceNewsNet
Laser App Conference 2017 - Paul Feldman, InsuranceNewsNetLaser App Conference 2017 - Paul Feldman, InsuranceNewsNet
Laser App Conference 2017 - Paul Feldman, InsuranceNewsNet
 
Not your Grandfather's Business Plan Writing Workshop by Thadeus Giedd
Not your Grandfather's Business Plan Writing Workshop by Thadeus GieddNot your Grandfather's Business Plan Writing Workshop by Thadeus Giedd
Not your Grandfather's Business Plan Writing Workshop by Thadeus Giedd
 
Sales Rainmakers
Sales RainmakersSales Rainmakers
Sales Rainmakers
 

Dernier

Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
Nimot Muili
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Riyadh +966572737505 get cytotec
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
alinstan901
 

Dernier (15)

Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysis
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 

Deal Architecture

  • 1.
  • 2. • Business Evolution • Business Development Overview • Business Development Process • Negotiation Types & Game Theory • Negotiation Process • Negotiation Tactics • Resources Agenda
  • 9. Types of Deals: • M&A. • Pitching New Idea / Product. • Opening New Channels / Revenue Lines. • Supplier / Buyer. Profiles of Business Development Professionals: • Deals Opener. • Deals Closer. • Deals Opener & Closer. Partners Profiling: • Mavern: Focuses on Numbers. • Greedy: Wants to Always Win. • Connector: Win Him To Win Other Deals. • Celebrity: Ego Massaging. Business Development Scope
  • 11. High Level Map: Business Development Process Prospecting Engaging Committing Closing Execution Analyzing Detailed Process Map: • Network contacts ( attend conferences + use power to build more power + stay in companies to create contacts). • Choose who to contact. • Choose when to go and if it is on ground or off ground or at their premises. • Start from bottoms up and place yourself in the other side's shoe. • Study the contract and revise. • Blend in with marketing and activations. • Make use of all dots to create lines. • See the impact and decide to duplicate it or not.
  • 12. Prospecting / Scouting (100) Cultivating / Engaging (60) Positioning / Committing (15) Closing / Capturing (3) Funnel & Conversion Matrix Conversion Ratio 60% Conversion Ratio 25% Conversion Ratio 20%
  • 13. Key For Every Stage • Prospecting = Awareness & Exposure. • Engaging = Present-ability & Getting Out of Comfort Zone. • Positioning = Persistence & Mastering Negotiation. • Closing = Building Trust with Partner & Empowerment from Internal Stakeholders.
  • 14. Type Everest Strategic Corporate Marketing PR Stunt Example Vodafone Taxi Unilever Redbull Amr Adeeb Promo Codes Outcome Revenue Lobbying Diversification Brand Equity Awareness Buzz Effort 160 Hrs 80 Hrs 20 Hrs 30 Hrs 2 Hrs 30 Mins Units with BD BD Board Sales Marketing PR Marketing Conversion Ratio 66% 60% 50% 40% 30% 30% Deal Classification
  • 15. Everest Strategic Corporate Marketing Stunt Mavern 1 2 3 4 5 Greedy 1 1 1 3 3 Connector 3 4 3 4 5 Celebrity 1 1 2 5 5 Doubtful 5 5 5 2 2 Deal Classification & Partner Profile • Probability of closing a deal according to deal classification & partner profile on a scale from 1 to 5 (1 Definitely Not & 5 Definitely Yes).
  • 16. • Contacts Vs Partners Influence / Interest High Low High Ghabour Amr Adeeb Low Bridgestone Promo Codes Contacts Profiling
  • 17. • Revenue/Users Growth • Number of Deals / Partnerships • Outcome of Partnerships Vs Assumptions Business Development KPIs
  • 19. • Competitive: • No information sharing. • A zero sum game (what one party gains, the other loses). • Interest Based: • Limited information sharing. • Focus on solving mutual problem. • Requires long relationship between parties. • Principled: • No private information. • Discuss different scenarios to reach both party objectives. Negotiation Types
  • 20. • Power Grid • BATNA • Shopping List • Variables • Negotiation Map • Tactics Negotiations Pillars
  • 21. Buyer Power Supplier Power Balance of Power What We Need To Do Power Grid
  • 22. • Best Alternative To Negotiated Agreement. • Inability to Identify your BATNA = No Agreement. BATNA
  • 23. • Shopping List (Main Focus): Factors that you want to get out from a negotiation process. • Variables (Available Options): More variables lead to more win-win situations. Shopping List & Variables
  • 24. The Negotiation Range Best Case Scenario Desirable Worst Case Scenario (BATNA) No Go Area Negotiation Map
  • 25. Worst Case Desirable Best Case Cost 48 52 56 Payment Terms 75 60 45 Contract Duration 12 months 18 months 24 months Your Negotiation Map
  • 26. Worst Case Desirable Best Case Cost 55 50 45 Payment Terms 60 75 90 Penalty on delays 3% 5% 10% Other Party Negotiation Map
  • 27. Buyer Worst Case Desirable Best Case Cost 55 50 45 Supplier Worst Case Desirable Best Case Cost 48 52 56 Deal between 48 and 55 Buyer Worst Case Desirable Best Case PT 60 75 90 Supplier Worst Case Desirable Best Case PT 75 60 45 Deal between 60 and 75 Maps Intersection
  • 28. Messenger • “It’s not my call”. • Use when you want to use higher hierarchy without involving them, or when your rational is weak. • Counter by elevating to the “responsible” person (all levels), or by using the messenger to neutralize. Negotiation Tactics
  • 29. Deadline • “We only have till end of this week to finish”. • Use when you have a realistic deadline, or need to create pressure. • Counter by challenging the deadline, “ask why”, or by shifting the pressure of deadline to the other party. Negotiation Tactics
  • 30. Emotions • “I can’t believe this is how you think of the topic!”. • Use when only you have emotional bank account. Use to shift the topic from facts to emotions, and create pressure. • Counter by reverting back to facts, or by “messenger”, emotions, take a break/recession till emotions cool down. Negotiation Tactics
  • 31. Back Burner • “Lets leave this issue aside till we agree on other points first”. • Use to avoid clashes, avoid discussing a weak point, or when you have a certain arrangement of topics that works best for you. • Counter by insisting on the point, use deadline, or asking “why delay it?” Negotiation Tactics
  • 32. Problem Transfer • “We have a saving target of XX, you need to help”. • Use when you have good relations/high ownership from other party. • Counter by refusing to commit to irrelevant targets (when applicable), use backburner, or by back firing “and what are YOU doing to get this target?” Negotiation Tactics
  • 33. Good Cop – Bad Cop • Use only when you have solid coordination with your partner. • Counter by “you both represent the company”, use emotions on the bad cop, go for a break/recession, focus on one person from the two. Negotiation Tactics
  • 34. • Silence. • Stone Walls. • Divide & Conquer. • Inventing Problems. • Salami. • Add-ons. • Change of Pace. • Caucus. • New Faces. • Physical Unpredictability. Negotiation Tactics
  • 35. Classical Paradigm: • The 2 parties have interests to maximize their own share of the pie. • Accordingly, any party’s rational decision requires anticipating rivals’ action. Nash Paradigm: • Game Theory introduced the concept that both parties have a common interest to make the pie as large as possible. • Both parties can be better off if they reach a cooperative solution. Game Theory & Negotiations
  • 37. Readings: • Crucial Conversations Tools for Talking When Stakes Are High, by Kerry Patterson and Joseph Grenny • Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William L. Ury • Trump: The Art of the Deal by Donald Trump • Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson • Influence: Science and Practice by Robert B. Cialdini • The Tipping Point, by Malcolm Gladwell • 48 Laws of Power, by Robert Greene • Mostafa Mahmoud Books To Check List: • Techcrunch • Flipboard • Business Today • Borsa Newspaper • Enterprise Press • LinkedIn Resources
  • 38. LinkedIn: Mohamed Aboulnaga Email: maboulnaga@gmail.com Contact Details