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Welcomes you to
Eleora Management School & Professional Development
Developing people for excellence … and to Know thyself…
Workshop on
Self – Awareness
Motto :
Trainer : Dr.Abey Thomas
Providing Lights to Family, to Society, and to the
World
Self-awareness skills
“the first and most important person you must believe in is yourself “
Dr.Abey Thomas
Superintendent
Emmanuel Mission High School
Siwan – Bihar
Tel : 7033524656
E-Mail : drabeythomas@gmail.com
Training Aims and Objectives
Aims
• To know about Self Concepts – Who I am
• Importance of Self Awareness in our life
• Importance of Assessing ourselves in our career life
• Knowing how to promote ourselves in various situations
Objectives
• To Know the components of Self Concepts
• To Understand Strength and Weakness of our personal life
• To elaborate our skills in different situations
Training Methodology
• Lecturer cum Discussion
• Group Discussion
• Role Playing
• Video Presentations
• Case Study
• Workshop Method
• Individual Presentation
• Debate
Video Presentation on Self
awareness
Training Topics Covered
 Self Concept
 Self Awareness
◦ SWOT Analysis
 Self Assessment
◦ JOHARI Window
Self Concepts
 What is Self-concept : Who are you ?
 Definition of Self Concept ?
 Components of Self Concept :
◦ Self Esteem
◦ Body Image
◦ Personal Identity
◦ Role Performance
 Influences to Self Concept
 Positive Self Concept
 How to improve Self Concept
 Conclusion on Self Concept
Self-concept refers to your subjective
description of who you think you are.
Self-image is your view of yourself in
particular situations
Self-Concept: Who are you?
Ideal Self
Carl Rogers (1959) believes that the self concept has
three different components:
•The view you have of yourself (self image)
•How much value you place on yourself (self
esteem or self-worth)
•What you wish you were really like (ideal self)
Self-Concept : Components
Self Esteem Body image
Role Performance Personal Identity
Self
Concept
Self - Esteem
 confidence in one's own worth or
abilities; self-respect.
 It refers to the way we see and think
about ourselves
10 steps which lead to Self
Esteem
1.Know YOUR self
2.Understand what makes you feel great
3.Recognize things that get you down
4.Set goals to achieve what you want
5.Develop trusting friendships that make you
feel good
6.Don’t be afraid to ask for help.
7.Stand up for your beliefs and Values
8.Help someone else
9.Take Responsibility for your own actions
10.Take good care of yourself
Good self-esteem gives you the:
 Courage to try new things
 Power to believe in yourself
 Confidence to make healthy choices
for your mind and body now and
throughout your life
CPC
Self-Concept : Components
Self Esteem Body image
Role Performance Personal Identity
Self
Concept
Body Image
 It’s based on your thoughts and feelings about
the way your body looks.
 People are judging your appearance can affect
your body image.
 Poor body image comes from negative thoughts
and feelings about your appearance, and a
healthy body image is made up of thoughts and
feelings that are positive.
Body image is a major factor in self-esteem; which
is the way you think and feel about yourself as a
person.
Our Hon’ble Prime Minister
Self-Concept : Components
Self Esteem Body image
Role Performance Personal Identity
Self
Concept
Role Performance
 This concept relates to how
successfully you play prescribed role.
 their performance are measured in
terms of their relative success or
failure in that role
Self-Concept : Components
Self Esteem Body image
Role Performance Personal Identity
Self
Concept
Personal Identity
Self-Concept : Components
Self Esteem Body image
Role Performance Personal Identity
Self
Concept
Self-Concept : Who you think you
are
Confidence in one's own abilities
Self-respect
We see and think about ourselves
Your thoughts and feelings
about the way your body looks
Your appearance
how successfully you
play prescribed role
Self
Concept
Influences to Self Concept
Self Concepts : Conclusion
 Building a healthy body image and
good self-esteem can be hard work
because it takes time to become
confident.
 As you perform your role effectively,
you will experience self-acceptance
and learn to recognize the qualities,
skills, and talents that make you
special from others with dignity values
Video Presentation : AMUL
ADS
Activity 1
 Who am I
Self Awareness:
A Powerful Tool for Leaders
“the need to know and the fear of knowing”
-Abraham Maslow (1968)
Self Awareness
 It’s knowing yourself
 It’s the key to
◦ Self-knowledge (understanding of oneself or one’s own motives or
character)
◦ Self-Understanding (awareness of and ability to understand one’s own
actions)
What is Self Awareness ?
 Who you really are ?
 Why you do things in the way that you do?
 Think about your own thinking
 Care about what other people think and
feel
 To step back and to review ourselves
 Self Reflection
Feelings + Interactions + Thoughts +
Actions
Key Areas of Self Awareness
How Self Awareness make your more effective
?
 SKILL DEVELOPMENT
 KNOWING YOUR STRENGTHS AND
WEAKNESS
 DECISION MAKING SKILLS
 STRESS
 MOTIVATION
 LEADERSHIP
SWOT Analysis
(Strengths, Weaknesses, Opportunities &
Threats)
SWOT Analysis
 The SWOT Analysis framework is a very
important and useful tool to use in
marketing Management and other
business applications.
 As a basic tool its mastery is a
fundamental requirement for the
marketer, entrepreneur or business
person.
 A clear understanding of SWOT is
required for business majors.
What is SWOT Analysis?
 A scan of the internal and external
environment is an important part of the
strategic planning process.
 Environmental factors internal to the firm
usually can be classified as strengths (S) or
weaknesses (W), and those external to the
firm can be classified as opportunities (O) or
threats (T).
 Such an analysis of the strategic
environment is referred to as a SWOT
analysis.
The SWOT Framework
SWOT Analysis Framework
Environmental Scan
/ 
Internal Analysis External Analysis
/  / 
Strengths Weaknesses Opportunities Threats
SWOT Matrix
The SWOT Matrix
SWOT Analysis
 The SWOT analysis provides
information that is helpful in matching
the firm's resources and capabilities to
the competitive environment in which it
operates.
 As such, it is instrumental in strategy
formulation and selection.
 The following diagram shows how a
SWOT analysis fits into an
environmental scan
 A firm's strengths are its resources
and capabilities that can be used
for developing a
competitive advantage.
 Examples of such strengths include:
◦ Patents
◦ Strong brand names
◦ Good reputation among customers
◦ Exclusive access to natural resources
◦ Good access to distribution networks
Specific Skills you have
Resources you possess (Knowledge and expertise)
Deficiency you face
Specific skills you lack
Particular resources you lack – knowledge
Constraints you face – rules, procedures, timing,
conflict
Examples :
◦ Lack of patent protection
◦ A weak brand name
◦ Poor reputation among customers
◦ High cost structure
◦ Lack of access to best natural resources
◦ Lack of access to key distribution channels
 The external environmental analysis may reveal certain
new opportunities for profit and growth. Some examples
of such opportunities include:
 An unfulfilled customer need
 Arrival of new technologies
 Loosening of regulations
 Resources to support in your role
 New openings in development opportunities
 Removal of international trade barriers
 New Openings in development opportunities
 New Staff and Staff motivation
 New ways to improve
 Changes in the external environmental also may
present threats to the firm. Some examples of such
threats include:
 shifts in consumer tastes away from the firm's
products
 emergence of substitute products
 New competitors
 Negative attitudes
 new regulations
 increased trade barriers
SWOT
Analysis
Oppurtunity
Threats
Strengths
Weakness
Technique is credited to Albert
Humphrey who led a research
project at Stanford University
in the 1960s and 1970s.
Planning tool used to
understand Strengths,
Weaknesses, Opportunities, &
Threats involved in a project /
business.
Used as framework for
organizing and using data
and information gained from
situation analysis of internal
and external environment.
Technique that enables a
group / individual to move from
everyday problems / traditional
strategies to a fresh
perspective.
SWOT Analysis
Features
SWOT ANALYSIS - THREAT
!
S W
TO
To help decision makers
share and compare ideas.
To bring a clearer
common purpose and
understanding of
factors for success.
To organize the
important factors linked
to success and failure
in the business world.
To analyze issues that
have led to failure in
the past.
Aim of SWOT Analysis?
To provide linearity to
the decision making
process allowing
complex ideas to be
presented
systematically.
Workshop Sessions
Brainstorming Meetings
Strategic Planning
Product Evaluation
Competitor Evaluation
Personal Development Planning
Decision Making
Product Launch
Changing Jobs
Who needs SWOT Analysis?
SWOT Analysis is also required for / during...
Benefits & Pitfalls of SWOT Analysis
Benefits of SWOT Analysis
Forecasting
Provides a variety of information
critical to forecasted variables.
Threats, for e.g., can impact a
business's forecast. By
understanding the company's
advantages & disadvantages,
forecasts will be more accurate.
Decision Making Tool
Provides well-rounded
information that prompt
well-informed decisions.
Knowing the Competion
Reviews a company's
competitors & benchmarks
against them to configure
strategies that will put the
company in a competitive
advantage.
Benefits of
SWOT
Analysis
Do’s
 Be analytical and specific.
 Record all thoughts and ideas.
 Be selective in the final evaluation.
 Choose the right people for the exercise.
 Choose a suitable SWOT leader or
facilitator.
 Think out of the box
 Be open to change
Don’ts
х Try to disguise weaknesses.
х Merely list errors and mistakes.
х Lose sight of external influences and
trends.
х Allow the SWOT to become a blame-
laying
exercise.
х Ignore the outcomes at later stages of the
planning process.
TIPS
Points to Ponder
• Keep your SWOT short and simple, but remember to include important details. For
example, if you think your communication skills is your strength, include specific details,
such as verbal / written communication.
• When you finish your SWOT analysis, prioritize the results by listing them in order of the
most significant factors that affect you / your business to the least.
• Get multiple perspectives on you / your business for your SWOT analysis. Ask for input
from your employees, colleagues, friends, suppliers, customers and partners.
• Apply your SWOT analysis to a specific issue, such as a goal you would like to achieve
or a problem you need to solve. You can then conduct separate SWOT analyses on
individual issues and combine them.
Activity – 2
 Know your Strengths
 It is all about identifying and
understanding
◦ Who we are and
◦ What makes us function
Question:
How do you assess
yourself?
Be ready to share your thoughts
Question:
How will you assess yourself
in the future?
Be ready to share your thoughts
Skills to develop
 Time Management
 Communication Skills
 Interpersonal communications
 Grooming and Etiquettes
 Delegation of Work and Authority
 Leadership Skills
 Self Confidence
 Technological Skills
 Managing Stress and Tensions
 Self – Evaluations
What is Johari window?
 The Johari Window is a
communication model that can be
used to improve understanding
between individuals.
 It involves information – feelings,
experience, views, attitudes, skills,
intentions, motivation, etc
Founder
AMERICAN PSYCHOLOGISTS,
 Developed by JOSEPH LUFT and
HARRY INGRAM in the mid 1950’s.
 Hence the name JO HAR I
 It is a useful tool for self
understanding, awareness and
personal growth
 It also can used to discover your
strengths blind spots and areas to
explore
 Works best in a high trust environment
Two key ideas behind the
tool:
 Individuals can build trust between
themselves by disclosing information
about themselves.
 They can learn about themselves and
come to terms with personal issues
with the help of feedback from others.
How does it work?
 Using the Johari model, each person
is represented by their own four-
quadrant, or four-pane, window.
 Each of these contains and represents
personal information - feelings,
motivation - about the person, and
shows whether the information is
known or not known by themselves or
other people.
The four quadrants are:
 Quadrant 1: Open Area / Arena
What is known by the person about
him/herself and is also known by others.
Open Area
 Represents the “public” or
“awareness” area and contains
information that both you and others
know
 Information that you don’t mind
admitting
 Gets bigger over time as relationships
mature
 A productive relationship is related to
the amount of mutually held
information
 Quadrant 2: Blind Area, or "Blind Spot“
◦ What is unknown by the person about
him/herself but which others know.
◦ This can be simple information, or can involve
deep issues (for example, feelings of
inadequacy, incompetence, unworthiness,
rejection) which are difficult for individuals to
face directly, and yet can be seen by others.
Blind Area
 Information about yourself that others
know but you are not yet aware
 Others may see you differently than
you see yourself
 Effective relations strive to reduce this
area
 Open communication encourages
people to give you feedback
 Quadrant 3: Hidden or Avoided
Area
◦ What the person knows about him/herself
that others do not.
Hidden Area
 Information that you know that others
do not
 Private feelings, needs, and past
experiences that you prefer to keep to
yourself
 If this area is too large, you can be
perceived as lacking authenticity
 Quadrant 4: Unknown Area
◦ What is unknown by the person about
him/herself and is also unknown by
others.
Unknown Area
 Information that is unknown to you
and to others
 Areas of unrecognized talent, motives,
or early childhood memories that
influence your behavior
 Always present, never disappears
 Open communication can expose
some of this area
Key Points:
 In most cases, the aim in groups should be to
develop the Open Area for every person.
 Working in this area with others usually
allows for enhanced individual and team
effectiveness and productivity.
 The Open Area is the ‘space’ where good
communications and cooperation occur, free
from confusion, conflict and
misunderstanding.
 Self-disclosure is the process by which
people expand the Open Area vertically.
 Feedback is the process by which people
expand this area horizontally.
 By encouraging healthy self-disclosure
and sensitive feedback, you can build a
stronger and more effective team in
personal, professional and family life.
Four Benefits of Self-
Disclosure
 Increased accuracy in communication
 Reduction of stress
 Increased self-awareness
 Stronger relationships
Increased Self-awareness
 Self-awareness
◦ The ability to recognize and understand
your moods, emotions, drives and their
effect on others
◦ The foundation on which self-
development is built
 Increases as you receive feedback
from others
Figure 8.1
The Johari Window: A Model for
Self-Understanding
 Model considers that there is
information
◦ you and others know
◦ only you know about yourself
◦ only others know about you
◦ nobody knows
Figure 8.2
Johari Window
The Johari Window
 Your willingness or unwillingness to
engage is self-disclosure, and listen to
feedback, has a lot to do with your
understanding of yourself and others’
understanding of you.
Self-Disclosure/
Feedback Styles
 Two communication processes within
our control that impact relationships:
1. Self-disclosure of thoughts, ideas, and
feelings
2. Seeking feedback from others
 Characteristics of using both
effectively:
◦ Honesty
◦ Openness
◦ Mutual respect
8 -
104
8 -
105
Figure 8.3
Figure 8.3
Johari Window at the Beginning of a Relationship (left)
and After a Closer Relationship Has Developed (right)
Source: Joseph Luft, Group Processes: An Introduction to Group Dynamics © 1984.
Mayfield Publishing Company. Reprinted by permission of the publisher.
Practice Self-Disclosure
 Do you need to practice more self-
disclosure?
 Could you benefit by telling others
more about your thoughts, feelings,
wants and beliefs?
Copyright © Houghton Mifflin Company.
All rights reserved.
8 -
106
Copyright © Houghton Mifflin Company.
All rights reserved.
8 -
107
Self-
Disclosure
Indicator
Practice Self-Disclosure
 With practice you will
◦ Feel more comfortable
◦ Find self-disclosure rewarding
◦ Find others begin to open up and share
more thoughts, ideas, and feelings with
you
Everyone Wins!
Summary
 Open communication is the key to job
satisfaction and personal growth
 Self-disclosure promotes
communication within an organization
 Most people want and need accurate
feedback from coworkers and
supervisors
Summary
 The Johari Window helps
conceptualize four kinds of information
areas involved in communication
◦ Open: you and others know
◦ Blind: only others know
◦ Hidden: only you know
◦ Unknowns: no one knows
 Open area grows as relationships
develop
Summary
 Everyone can learn to use self-
disclosure
◦ Describe feelings and emotions
accurately
◦ Avoid making judgments
◦ Repair damaged relationships
 Learn art of apologizing and
forgiveness
◦ Discuss as situations happen
◦ Select the right time and place
Activity – 3
 JOHARI WINDOW
Review
 Self Concepts – Who Am I
 Self Awareness – Know myself
 Self Assessment – Assess myself
 Self Promotion – Promoting myself
Feedback
Training and Course
Believe in Yourself
Tha

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Self awareness skills

  • 1. Welcomes you to Eleora Management School & Professional Development Developing people for excellence … and to Know thyself… Workshop on Self – Awareness Motto : Trainer : Dr.Abey Thomas Providing Lights to Family, to Society, and to the World
  • 2. Self-awareness skills “the first and most important person you must believe in is yourself “ Dr.Abey Thomas Superintendent Emmanuel Mission High School Siwan – Bihar Tel : 7033524656 E-Mail : drabeythomas@gmail.com
  • 3.
  • 4. Training Aims and Objectives Aims • To know about Self Concepts – Who I am • Importance of Self Awareness in our life • Importance of Assessing ourselves in our career life • Knowing how to promote ourselves in various situations Objectives • To Know the components of Self Concepts • To Understand Strength and Weakness of our personal life • To elaborate our skills in different situations
  • 5. Training Methodology • Lecturer cum Discussion • Group Discussion • Role Playing • Video Presentations • Case Study • Workshop Method • Individual Presentation • Debate
  • 6. Video Presentation on Self awareness
  • 7. Training Topics Covered  Self Concept  Self Awareness ◦ SWOT Analysis  Self Assessment ◦ JOHARI Window
  • 8. Self Concepts  What is Self-concept : Who are you ?  Definition of Self Concept ?  Components of Self Concept : ◦ Self Esteem ◦ Body Image ◦ Personal Identity ◦ Role Performance  Influences to Self Concept  Positive Self Concept  How to improve Self Concept  Conclusion on Self Concept
  • 9. Self-concept refers to your subjective description of who you think you are. Self-image is your view of yourself in particular situations Self-Concept: Who are you?
  • 10.
  • 12. Carl Rogers (1959) believes that the self concept has three different components: •The view you have of yourself (self image) •How much value you place on yourself (self esteem or self-worth) •What you wish you were really like (ideal self)
  • 13.
  • 14. Self-Concept : Components Self Esteem Body image Role Performance Personal Identity Self Concept
  • 15. Self - Esteem  confidence in one's own worth or abilities; self-respect.  It refers to the way we see and think about ourselves
  • 16. 10 steps which lead to Self Esteem 1.Know YOUR self 2.Understand what makes you feel great 3.Recognize things that get you down 4.Set goals to achieve what you want 5.Develop trusting friendships that make you feel good 6.Don’t be afraid to ask for help. 7.Stand up for your beliefs and Values 8.Help someone else 9.Take Responsibility for your own actions 10.Take good care of yourself
  • 17. Good self-esteem gives you the:  Courage to try new things  Power to believe in yourself  Confidence to make healthy choices for your mind and body now and throughout your life CPC
  • 18. Self-Concept : Components Self Esteem Body image Role Performance Personal Identity Self Concept
  • 19. Body Image  It’s based on your thoughts and feelings about the way your body looks.  People are judging your appearance can affect your body image.  Poor body image comes from negative thoughts and feelings about your appearance, and a healthy body image is made up of thoughts and feelings that are positive. Body image is a major factor in self-esteem; which is the way you think and feel about yourself as a person.
  • 21. Self-Concept : Components Self Esteem Body image Role Performance Personal Identity Self Concept
  • 22. Role Performance  This concept relates to how successfully you play prescribed role.  their performance are measured in terms of their relative success or failure in that role
  • 23. Self-Concept : Components Self Esteem Body image Role Performance Personal Identity Self Concept
  • 25. Self-Concept : Components Self Esteem Body image Role Performance Personal Identity Self Concept
  • 26. Self-Concept : Who you think you are Confidence in one's own abilities Self-respect We see and think about ourselves Your thoughts and feelings about the way your body looks Your appearance how successfully you play prescribed role Self Concept
  • 28.
  • 29.
  • 30. Self Concepts : Conclusion  Building a healthy body image and good self-esteem can be hard work because it takes time to become confident.  As you perform your role effectively, you will experience self-acceptance and learn to recognize the qualities, skills, and talents that make you special from others with dignity values
  • 31.
  • 34. Self Awareness: A Powerful Tool for Leaders “the need to know and the fear of knowing” -Abraham Maslow (1968)
  • 35. Self Awareness  It’s knowing yourself  It’s the key to ◦ Self-knowledge (understanding of oneself or one’s own motives or character) ◦ Self-Understanding (awareness of and ability to understand one’s own actions)
  • 36. What is Self Awareness ?  Who you really are ?  Why you do things in the way that you do?  Think about your own thinking  Care about what other people think and feel  To step back and to review ourselves  Self Reflection Feelings + Interactions + Thoughts + Actions
  • 37. Key Areas of Self Awareness
  • 38. How Self Awareness make your more effective ?  SKILL DEVELOPMENT  KNOWING YOUR STRENGTHS AND WEAKNESS  DECISION MAKING SKILLS  STRESS  MOTIVATION  LEADERSHIP
  • 39. SWOT Analysis (Strengths, Weaknesses, Opportunities & Threats)
  • 40.
  • 41. SWOT Analysis  The SWOT Analysis framework is a very important and useful tool to use in marketing Management and other business applications.  As a basic tool its mastery is a fundamental requirement for the marketer, entrepreneur or business person.  A clear understanding of SWOT is required for business majors.
  • 42. What is SWOT Analysis?  A scan of the internal and external environment is an important part of the strategic planning process.  Environmental factors internal to the firm usually can be classified as strengths (S) or weaknesses (W), and those external to the firm can be classified as opportunities (O) or threats (T).  Such an analysis of the strategic environment is referred to as a SWOT analysis.
  • 43. The SWOT Framework SWOT Analysis Framework Environmental Scan / Internal Analysis External Analysis / / Strengths Weaknesses Opportunities Threats SWOT Matrix
  • 45.
  • 46.
  • 47. SWOT Analysis  The SWOT analysis provides information that is helpful in matching the firm's resources and capabilities to the competitive environment in which it operates.  As such, it is instrumental in strategy formulation and selection.  The following diagram shows how a SWOT analysis fits into an environmental scan
  • 48.  A firm's strengths are its resources and capabilities that can be used for developing a competitive advantage.  Examples of such strengths include: ◦ Patents ◦ Strong brand names ◦ Good reputation among customers ◦ Exclusive access to natural resources ◦ Good access to distribution networks Specific Skills you have Resources you possess (Knowledge and expertise)
  • 49. Deficiency you face Specific skills you lack Particular resources you lack – knowledge Constraints you face – rules, procedures, timing, conflict Examples : ◦ Lack of patent protection ◦ A weak brand name ◦ Poor reputation among customers ◦ High cost structure ◦ Lack of access to best natural resources ◦ Lack of access to key distribution channels
  • 50.  The external environmental analysis may reveal certain new opportunities for profit and growth. Some examples of such opportunities include:  An unfulfilled customer need  Arrival of new technologies  Loosening of regulations  Resources to support in your role  New openings in development opportunities  Removal of international trade barriers  New Openings in development opportunities  New Staff and Staff motivation  New ways to improve
  • 51.  Changes in the external environmental also may present threats to the firm. Some examples of such threats include:  shifts in consumer tastes away from the firm's products  emergence of substitute products  New competitors  Negative attitudes  new regulations  increased trade barriers
  • 52.
  • 53.
  • 54. SWOT Analysis Oppurtunity Threats Strengths Weakness Technique is credited to Albert Humphrey who led a research project at Stanford University in the 1960s and 1970s. Planning tool used to understand Strengths, Weaknesses, Opportunities, & Threats involved in a project / business. Used as framework for organizing and using data and information gained from situation analysis of internal and external environment. Technique that enables a group / individual to move from everyday problems / traditional strategies to a fresh perspective. SWOT Analysis Features
  • 55.
  • 56.
  • 57.
  • 58. SWOT ANALYSIS - THREAT !
  • 59. S W TO To help decision makers share and compare ideas. To bring a clearer common purpose and understanding of factors for success. To organize the important factors linked to success and failure in the business world. To analyze issues that have led to failure in the past. Aim of SWOT Analysis? To provide linearity to the decision making process allowing complex ideas to be presented systematically.
  • 60. Workshop Sessions Brainstorming Meetings Strategic Planning Product Evaluation Competitor Evaluation Personal Development Planning Decision Making Product Launch Changing Jobs Who needs SWOT Analysis? SWOT Analysis is also required for / during...
  • 61. Benefits & Pitfalls of SWOT Analysis Benefits of SWOT Analysis Forecasting Provides a variety of information critical to forecasted variables. Threats, for e.g., can impact a business's forecast. By understanding the company's advantages & disadvantages, forecasts will be more accurate. Decision Making Tool Provides well-rounded information that prompt well-informed decisions. Knowing the Competion Reviews a company's competitors & benchmarks against them to configure strategies that will put the company in a competitive advantage. Benefits of SWOT Analysis
  • 62. Do’s  Be analytical and specific.  Record all thoughts and ideas.  Be selective in the final evaluation.  Choose the right people for the exercise.  Choose a suitable SWOT leader or facilitator.  Think out of the box  Be open to change Don’ts х Try to disguise weaknesses. х Merely list errors and mistakes. х Lose sight of external influences and trends. х Allow the SWOT to become a blame- laying exercise. х Ignore the outcomes at later stages of the planning process. TIPS
  • 63. Points to Ponder • Keep your SWOT short and simple, but remember to include important details. For example, if you think your communication skills is your strength, include specific details, such as verbal / written communication. • When you finish your SWOT analysis, prioritize the results by listing them in order of the most significant factors that affect you / your business to the least. • Get multiple perspectives on you / your business for your SWOT analysis. Ask for input from your employees, colleagues, friends, suppliers, customers and partners. • Apply your SWOT analysis to a specific issue, such as a goal you would like to achieve or a problem you need to solve. You can then conduct separate SWOT analyses on individual issues and combine them.
  • 64. Activity – 2  Know your Strengths
  • 65.
  • 66.
  • 67.
  • 68.  It is all about identifying and understanding ◦ Who we are and ◦ What makes us function
  • 69. Question: How do you assess yourself? Be ready to share your thoughts
  • 70. Question: How will you assess yourself in the future? Be ready to share your thoughts
  • 71. Skills to develop  Time Management  Communication Skills  Interpersonal communications  Grooming and Etiquettes  Delegation of Work and Authority  Leadership Skills  Self Confidence  Technological Skills  Managing Stress and Tensions  Self – Evaluations
  • 72. What is Johari window?  The Johari Window is a communication model that can be used to improve understanding between individuals.  It involves information – feelings, experience, views, attitudes, skills, intentions, motivation, etc
  • 73. Founder AMERICAN PSYCHOLOGISTS,  Developed by JOSEPH LUFT and HARRY INGRAM in the mid 1950’s.  Hence the name JO HAR I  It is a useful tool for self understanding, awareness and personal growth  It also can used to discover your strengths blind spots and areas to explore  Works best in a high trust environment
  • 74.
  • 75. Two key ideas behind the tool:  Individuals can build trust between themselves by disclosing information about themselves.  They can learn about themselves and come to terms with personal issues with the help of feedback from others.
  • 76. How does it work?  Using the Johari model, each person is represented by their own four- quadrant, or four-pane, window.  Each of these contains and represents personal information - feelings, motivation - about the person, and shows whether the information is known or not known by themselves or other people.
  • 77.
  • 78.
  • 79.
  • 80.
  • 81. The four quadrants are:  Quadrant 1: Open Area / Arena What is known by the person about him/herself and is also known by others.
  • 82. Open Area  Represents the “public” or “awareness” area and contains information that both you and others know  Information that you don’t mind admitting  Gets bigger over time as relationships mature  A productive relationship is related to the amount of mutually held information
  • 83.  Quadrant 2: Blind Area, or "Blind Spot“ ◦ What is unknown by the person about him/herself but which others know. ◦ This can be simple information, or can involve deep issues (for example, feelings of inadequacy, incompetence, unworthiness, rejection) which are difficult for individuals to face directly, and yet can be seen by others.
  • 84.
  • 85. Blind Area  Information about yourself that others know but you are not yet aware  Others may see you differently than you see yourself  Effective relations strive to reduce this area  Open communication encourages people to give you feedback
  • 86.
  • 87.  Quadrant 3: Hidden or Avoided Area ◦ What the person knows about him/herself that others do not.
  • 88. Hidden Area  Information that you know that others do not  Private feelings, needs, and past experiences that you prefer to keep to yourself  If this area is too large, you can be perceived as lacking authenticity
  • 89.
  • 90.  Quadrant 4: Unknown Area ◦ What is unknown by the person about him/herself and is also unknown by others.
  • 91. Unknown Area  Information that is unknown to you and to others  Areas of unrecognized talent, motives, or early childhood memories that influence your behavior  Always present, never disappears  Open communication can expose some of this area
  • 92.
  • 93.
  • 94.
  • 95. Key Points:  In most cases, the aim in groups should be to develop the Open Area for every person.  Working in this area with others usually allows for enhanced individual and team effectiveness and productivity.  The Open Area is the ‘space’ where good communications and cooperation occur, free from confusion, conflict and misunderstanding.
  • 96.  Self-disclosure is the process by which people expand the Open Area vertically.  Feedback is the process by which people expand this area horizontally.  By encouraging healthy self-disclosure and sensitive feedback, you can build a stronger and more effective team in personal, professional and family life.
  • 97. Four Benefits of Self- Disclosure  Increased accuracy in communication  Reduction of stress  Increased self-awareness  Stronger relationships
  • 98. Increased Self-awareness  Self-awareness ◦ The ability to recognize and understand your moods, emotions, drives and their effect on others ◦ The foundation on which self- development is built  Increases as you receive feedback from others
  • 100. The Johari Window: A Model for Self-Understanding  Model considers that there is information ◦ you and others know ◦ only you know about yourself ◦ only others know about you ◦ nobody knows
  • 102.
  • 103. The Johari Window  Your willingness or unwillingness to engage is self-disclosure, and listen to feedback, has a lot to do with your understanding of yourself and others’ understanding of you.
  • 104. Self-Disclosure/ Feedback Styles  Two communication processes within our control that impact relationships: 1. Self-disclosure of thoughts, ideas, and feelings 2. Seeking feedback from others  Characteristics of using both effectively: ◦ Honesty ◦ Openness ◦ Mutual respect 8 - 104
  • 105. 8 - 105 Figure 8.3 Figure 8.3 Johari Window at the Beginning of a Relationship (left) and After a Closer Relationship Has Developed (right) Source: Joseph Luft, Group Processes: An Introduction to Group Dynamics © 1984. Mayfield Publishing Company. Reprinted by permission of the publisher.
  • 106. Practice Self-Disclosure  Do you need to practice more self- disclosure?  Could you benefit by telling others more about your thoughts, feelings, wants and beliefs? Copyright © Houghton Mifflin Company. All rights reserved. 8 - 106
  • 107. Copyright © Houghton Mifflin Company. All rights reserved. 8 - 107 Self- Disclosure Indicator
  • 108. Practice Self-Disclosure  With practice you will ◦ Feel more comfortable ◦ Find self-disclosure rewarding ◦ Find others begin to open up and share more thoughts, ideas, and feelings with you Everyone Wins!
  • 109.
  • 110.
  • 111.
  • 112. Summary  Open communication is the key to job satisfaction and personal growth  Self-disclosure promotes communication within an organization  Most people want and need accurate feedback from coworkers and supervisors
  • 113. Summary  The Johari Window helps conceptualize four kinds of information areas involved in communication ◦ Open: you and others know ◦ Blind: only others know ◦ Hidden: only you know ◦ Unknowns: no one knows  Open area grows as relationships develop
  • 114. Summary  Everyone can learn to use self- disclosure ◦ Describe feelings and emotions accurately ◦ Avoid making judgments ◦ Repair damaged relationships  Learn art of apologizing and forgiveness ◦ Discuss as situations happen ◦ Select the right time and place
  • 115. Activity – 3  JOHARI WINDOW
  • 116.
  • 117. Review  Self Concepts – Who Am I  Self Awareness – Know myself  Self Assessment – Assess myself  Self Promotion – Promoting myself
  • 118.
  • 119.
  • 122.
  • 123.
  • 124. Tha