There are few skills more critical for leaders than the ability to influence others to change their attitudes and behaviors. Full Article: http://appitive.com/business/2012/05/21/communicating-to-be-influential/
16. 9
People find
presenters more
ethical and credible
if they present both
sides of an argument
while showing the
validity and benefit
of accepting one
particular side.
17. 10
People are more persuaded by
communicators who can
express passion about their
message.