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COMMUNICATING TO BE

INFLUENTIAL
Manipulation is
not an effective
   technique,
because it leads
 eventually to
 disloyalty and
    distrust.
.
Effective Leaders understand the difference between
Influencing attitudes and
behavior is at the core of a

Leader's role
1




People trust what they know and understand, so
   enlightened leaders ensure they frequently
   interact with those they need to influence.
2




People will be stirred to action when they know there is a limited
       amount of time in which to act to receive a benefit.
3
People trust
information that   4
   comes from
  someone they
  perceive as an
    authority.
People accept facts and      5
evidence that is corroborated
     by outside parties.
6




People more easily trust those that they like and
base decisions on emotional responses to others.
7


People are more likely to respond if they feel they
              are returning a favor.
8
9
      People find
   presenters more
 ethical and credible
if they present both
sides of an argument
  while showing the
 validity and benefit
   of accepting one
    particular side.
10




People are more persuaded by
   communicators who can
 express passion about their
          message.
INFLUENTIAL
Communicating To Be Influential

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Communicating To Be Influential