The skill shortage in Information Technology and STEM is broad. IBM works on skills in the Community from Cradle to Career through P-TECH, CTE, secondary and higher ed curriculum redesign, and Perkins, provides incumbent workforce training to its workforce, technology to solve education problems. The government needs to improve the supply of work ready graduates, support incumbent workforce training, and personalize education using technology

1. May 28, 2013
US Education and Training
Challenges
for IBM
Ned McCulloch, IBM Global Skills Issue Manager
© 2013 IBM Corporation

2. Goals for Skills Development and Education Practice
–Improved Supply of Work Ready Graduates
–Support for Incumbent Workforce Training
–Lift Education using Technology
© 2013 IBM Corporation

3. IBM’s Challenge on Staffing and Skills
Availability of the Right Skills is a major challenge to sustainability and
growth
 Positions are always open - 1769 in August 2013
– For local openings go to ibm-us.jobs
 Skills Shortage Exists in:
– Technical degrees
• Skills in short supply & constant need of
refresh
– Management Expertise
– Business skills / professionalism
– Soft skills (collaboration, teaming, customer
relations)
 Increased focus on local hiring to improve retention
rates
© 2013 IBM Corporation

4. Sample Openings in United States
Software Developer
United States
Software Developer
Austin, TX
Business Analyst - Kenexa - Location is DFW area
United States
Recruiter II - Kenexa - Lincoln, NE
United States
MSS Deployment Engineer
United States
Sales Reporting Warehouse Application Lead
Bethesda, MD
Software Developer
Austin, TX
Testing Manager
Seattle, WA
Recruitment Operations Manager - Kenexa
United States
Software Developer
Austin, TX
Client Sourcing Consultant
United States
Sales Support Internship
San Francisco, CA
Sr. Java Developer
Baton Rouge, LA
© 2013 IBM Corporation

5. IBM Work on Skills in the Community from “Cradle to Career”
 IBM’s Corporate Citizenship portfolio spans early childhood and STEM (science, technology,
engineering and mathematics) education, along with early college programs and a focus on
teacher professional development
– P-TECH 9-14 model: Provides students with an Associate in Applied Science degree
that will lead to a career in the IT industry or ongoing education in a postsecondary
institution
– Mentoring: Providing thousands of young people with access to adult role models, with a
focus on academics
– Teachers TryScience: Strengthens teacher instruction in project-based learning by
providing high quality STEM lessons integrated with pedagogical supports, including
actual video examples of teacher instruction
© 2013 IBM Corporation

6. A new grades 9-14 school model focused on STEM
P-TECH provides students with a school-college-career continuum that
helps them understand the direct links between what they are learning
today and the workplace.
 Our Mission:
– Enable students to master the skills
and knowledge that they need to
graduate with an associate degree
– Secure an entry-level position in the
highly competitive IT industry or to
continue and complete study in a
higher education institution.
6
© 2013 IBM Corporation

7. Early Results
P-TECH
Attendance:
94% year-to-date attendance rate
NYC High School Standards:
80% of the legacy cohort is meeting
or exceeding state standards in
English and math.
College Readiness:
50% of the legacy cohort has met
college-ready benchmarks in both
English and math
College Credit Completion:
74 students are enrolled in at least
one of nine college courses,
including Programming and
Calculus
7
Sarah E. Goode
Attendance and Achievement:
98% of Freshmen on Track, Highest in
Southwest Network
96% Attendance Rate, Highest in
Southwest Network
College Readiness:
Predictive assessments show
Goode students exceeding yearly
goal on EXPLORE Exam, Best MOY
Growth in Southwest Network
Next Year:
Over 700 applications submitted for
next year's incoming class
© 2013 IBM Corporation

8. Skills Development with the IBM Workforce
 Major investments to build the deep technical skills
of our staff.
 $500-$600 million of Training for IBM Employees
each year.
 Over 1 million training hours for US IBM
employees in 2012;
330,000 Courses Completed.
 Combination of Web and Classroom training.
– Project Management is most common course
– Other on Technical content, Process
Improvement, Soft Skills
© 2013 IBM Corporation

9. Incumbent Workforce Training at IBM
 Learning@IBM
 Corporate Universities
 Social Media
–Intranet
–Connections
–Wikis
–Blogs
–Media Library
–Video Games
 Kick Off Meetings and informal
training sessions
© 2013 IBM Corporation

10. IBM’s Work with Higher Education
 University Relations
– Award Programs
• Open Collaborative Research
• Faculty
• Shared University Research
• Ph.D. Fellowship
– Centers for Advance Studies
– IBM Research
 Academic Initiative
– Training materials, curriculum guides, software, hardware and cloud
capabilities.
– IBM offerings are available to Universities at no charge.
– We help train faculty in the use of our course materials.
© 2013 IBM Corporation

11. IBM Working with State of Louisiana and Lousiana State University
on Curriculum Redesign, Outreach, and Experiential Learning
Programs
Opportunity
Description
Outcomes
Timing
 Curriculum Development
 Immediate Tactical actions
 Continual Source of
– IBM enabled/aware
– Increase in
ENG/CS Grads
– Female Applicants
 Math Major (Female rich
environments)
 New hires requiring
minimal training
 Aligned Academic Initiative
 Majors Identified
Curriculum
Start Aug 2013
 Other eg., Business
Outreach
Programs
Reach out to High Schools and Higher Education
Facilities
 Attract greater
volumes
 Encourage more
females early
 Internships: provide on-the-job training for university
graduates (year 4)
Greater take up of jobs
 Scholarships for Females
Faster time to
productivity
Start Fall 2013
 Computer Science Minor
Start Jul 2014
© 2013 IBM Corporation

12. IBM Education Technology focuses on outcomes: How do you
improve teaching effectiveness and, thereby, student outcomes?
Business outcomes
• Student achievement scores
improved
• Actionable recommendations and insights
for teachers to help at-risk students
• Expanded evaluation and instructional
tools for teachers and administrators
• More personalized learning environments
for students
Transformational stages
Value
Single View of
Student
Information
Education
Performance
Analysis
Mobile Learning
Instructional
Intervention
Personal Learning
Environment
Optimize outcomes
Analyze patterns
Manage data
Maturity
© 2013 IBM Corporation

13. We integrate information and apply advanced analytics to improve student
achievement and teacher performance.
Student
and Teacher
Data Systems
Single view of the
student across the
system
Education
Performance
Management
Insights for
teachers, parents, &
administrators
Decision
Management
Intervention
Management
Predictive analytics
to identify at-risk
students
Coordinating the
learning services
and professionals
Mobility
and
Collaboration
Easy access to
the learning a
student needs
© 2013 IBM Corporation

14. Legislative Challenges
Access to skilled workforce
– Improve supply of workforce ready graduates through reauthorization of
the Perkins Career and Technical Training (CTE) Program
-- Fund H1B Training Grants and STEM education Immigration
Legislation.
– Support WIA Reform for incumbent workforce training
-- Fund High School Redesign Program ($300 million request)
© 2013 IBM Corporation