10. Core HR Data
MICHAEL KORS ADP
Workday
Country Specific Data
Timekeeping / WFM
Bonus and Commission,
Ad Hoc Pay, Benefits, etc.
Source to Gross Gross to Net
Global Payroll
Technology and Services
Net Pay
Benefits
Taxes
ADP, Ceridian,
Kronos
Who we are…
Luke – share a snippet of your experience before MK
MK is a luxury, fashion design brand with global retail outlets operated directly or through licensing partners around the world.
Creative culture – glamour and timeless
Talent – focused on hiring and retaining diverse talent; creating an inclusive work environment that reflects perspectives of people in countries where we do business.
Jobs in retail, corporate and distribution.
Retail High volume, high turnover lean mean retail org
Addressing challenges of growth…
Europe experienced growth
Dealing with multiple vendors
Our HR function had just selected the Workday product
We wanted a global payroll platform to complement that solution
Goal: consistency simplicity of the environment
Address: Ensure compliance and quality today and in the future
Need: Someone who could service us across the globe
Journey is one of pragmatism and moving at a pace that made sense for the business
Who we are…
Luke – share a snippet of your experience before MK
MK is a luxury, fashion design brand with global retail outlets operated directly or through licensing partners around the world.
Creative culture – glamour and timeless
Talent – focused on hiring and retaining diverse talent; creating an inclusive work environment that reflects perspectives of people in countries where we do business.
Jobs in retail, corporate and distribution.
Retail High volume, high turnover lean mean retail org
Where we were…
We had a solid foundation in the U.S.
Global footprint expanded and fragmented service delivery
Since 2006 tremendous growth in Europe, now Asia
Those additions grew up differently from each other
Goal: consistency and simplicity of the environment
Address: Compliance and quality problems today and in the future
Delivering on our employment processes
Prepare for high volume, high turnover
Addressing challenges of growth…
Europe experienced growth
Dealing with multiple vendors
Our HR function had just selected the Workday product
We wanted a global payroll platform to complement that solution
Goal: consistency simplicity of the environment
Address: Ensure compliance and quality today and in the future
Need: Someone who could service us across the globe
Journey is one of pragmatism and moving at a pace that made sense for the business
Global payroll offices
North America: NY and Montreal
Europe: Manno, CH, London, Munich, Paris, Milan, Madrid
Asia Pacific: Tokyo, Seoul, Shanghai
How many payroll systems?
Our Payroll mission sets the tone.
Timely
Accurate
In every country
Compliance
Service delivery excellence
NOTES:
Show employee countries
Global payroll offices
North America: NY and Montreal
Europe: Manno, CH, London, Munich, Paris, Milan, Madrid
Asia Pacific: Tokyo, Seoul, Shanghai
How many payroll systems?
Our Payroll mission sets the tone.
Timely
Accurate
In every country
Compliance
Service delivery excellence
NOTES:
Show employee countries
Global payroll offices
North America: NY and Montreal
Europe: Manno, CH, London, Munich, Paris, Milan, Madrid
Asia Pacific: Tokyo, Seoul, Shanghai
How many payroll systems?
Our Payroll mission sets the tone.
Timely
Accurate
In every country
Compliance
Service delivery excellence
NOTES:
Show employee countries
What we decided to do?
As we looked at the landscape, we did an RFI
We looked at Workday as a technology
Needed a service that could Payroll delivery statutory reporting
Needed the support of someone who could service our employees in 22 countries
ADP has services that complement HR system
Execute that payroll from a consistent platform
Decided to move forward to Streamline
Our experience
Implemented in 5 countries in Europe and 1 in Asia
Difference we’ve seen is the governance of the international locations
All of the vendors have in-house country providers
Quality of your results
Everybody has issues, the question is how do you get over the learning curve
Getting a service delivery model in place
How does your service provider respond?
Governance meetings on a quarterly basis to action plans
Previous vendors not responsive
Need someone who’s committed after the contract is signed
Not without issues, but we have a service delivery team that’s committed
Share: France as an example of a challenge that led to learning
Implementation went quickly and we thought it might be simpler that it was
There were sickness and leave components not automated caused data quality issues
Worked out and became a learning experience
Looking ahead there are rocess and technology opportunities in four key areas:
On-Boarding automation
Looking at the onboarding process … making sure that all the data you need to be able to punch in on the store on day 1
Evaluate in sample set of countries
Workday to payroll integration
Workday payroll data not talking to other system
If you’re manual on those calculations—data will never be right
Examine Workday – HR system – what data do we need? Where does it live? How do we get that data where we need it?
Global standards driven from the U.S aren’t flexible to support European onboarding.
You want your system of record to be HR system
Payroll system is your system of record
Need to get those systems in sync
Single point of data entry
3. Timekeeping Integration
MK Case Management
We knew a lot of these challenges coming in
It would have more helpful for us to have more parallel runs prior to going live
We had a short timeline – but wouldn’t have changed our decision
We plan to do it for future implementations
Allow for the planning
Make sure you have time to address those challenges ahead of time
Tax year go live dates
Longer time to stability
What kind of employees do you have – hourly/salaried, also turnover issues
Don’t rush – the more lead time you can put into it
Payroll is one of those places – the date isn’t going to move and you have to get it right!
Commit to going live and get the resources together
Work together
Keep to the schedule
Meetings
How many implementations can you handle at once?
Learn from it
Addressing challenges of growth…
Europe experienced growth
Dealing with multiple vendors
Our HR function had just selected the Workday product
We wanted a global payroll platform to complement that solution
Goal: consistency simplicity of the environment
Address: Ensure compliance and quality today and in the future
Need: Someone who could service us across the globe
Journey is one of pragmatism and moving at a pace that made sense for the business