Aethra Telecommunications IP PBX Jan 2014

1. Aethra® Telecommunications
IP PBX and Unified Communications features.
January 2014
CONFIDENTIAL. DO NOT DISTRIBUTE. AETHRA TELECOMMUNICATIONS

2. Access Network Product Lines
INTEGRATED ACCESS DEVICES FEATURES OVERVIEW
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ULTRA BROADBAND ACCESS
BUSINESS CONTINUITY
•
ADSL2+, VDSL2, ShDSL.bis, fiber SFP,
V/X and LTE ultra broadband access
•
•
VDSL2 (full vectoring support with two lines
bonding) for super fast FTTCab scenarios
VOICE AND FAX PORTS
•
2 to 30 concurrent voice channels (G.711/G.729)
with fax (T.38 and G.711 pass-through), POS and
modem support
•
FXS, DECT, ISDN BRI and ISDN PRI ports
simultaneous operating, with proven interoperability
with a wide range of legacy devices
Voice and data backup using 3G / LTE
(USB dongle or internal module), FXO,
ISDN TE or WAN
ADVANCED SERVICES AND
BUSINESS APPLICATIONS
•
•
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Integrated IP PBX with micro Unified
Communications features
Captive portal
WiFi hotspots
Printer and storage
server with USB
DATA FEATURES
•
Gb ethernet ports, IPv6 support*, advanced routing,
bridging and firewall, QoS and IPSEC VPNs
•
WiFi 802.11 b/g/n with WEP, WPA1/2,
IEEE 802.1x authentication and WPS security
•
Hardware accelerators for wire-speed
packet processing
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3. Access Network Product Lines
IP PBX AND UNIFIED COMMUNICATIONS OVERVIEW (1)
CONFIDENTIAL. DO NOT DISTRIBUTE. AETHRA TELECOMMUNICATIONS
IP PBX SERVICES
•
BG and SV series IADs
provide IP PBX features
•
All-in-one device to handle
both network access
and telephony services
•
Selected IP PBX and UC
features tailored for the
use in a SMB environment,
up to 30 users
Standard
SIP IP phone
Standard SIP
client on a
PC / Laptop
SIP client on
iPhone / iPad /
Android Device
UNIFIED COMMUNICATIONS
APPLICATIONS
•
Interactive Voice Response IVR
•
Voice Mail
•
Fax-to-Mail and Mail-to-Fax**
•
Phone book** and CDR
ETH OR WIFI
Aethra® Telecommunications
BG or SV Series IAD
POS
ADSL, VDSL, SHDSL.bis, V/X
FIBER and LTE BROADBAND
ISDN OR ANALOG PORTS
Fax machine
Voice and data
cloud services
Internal
or dongle
DECT CAT-iq
PHONES AND DEVICES SUPPORT
•
Analog/ISDN phones, faxes
•
DECT CAT-iq phones with internal module or
USB dongle
•
Standard SIP phones and softphones
EASY MANAGEMENT AND DEPLOYMENT
•
Local and remote management to allow total
fexibility to carriers and service providers (CLI,
WEB GUI, TR-069*, CLI over TR-069*)
DECT
phone
DECT
phone
DECT
phone
Analog phone
LEAST COST ROUTING
•
Scalable LCR (Least Cost Routing)
algorithm using any voice interface
(SIP trunks, analog, ISDN…)
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*TR-069 license required, contact your sales representative

4. Integrated Access Devices
ADVANCED BUSINESS APPLICATION: IP PBX (2)
CONFIDENTIAL. DO NOT DISTRIBUTE. AETHRA TELECOMMUNICATIONS
AETHRA® TELECOMMUNICATIONS IP PBX AND UNIFIED COMMUNICATIONS
FEATURES AND LICENSING MODEL
•
•
•
‘STANDARD’ and ‘MICRO UNIFIED COMMUNICATIONS’ licences available on different products
Simple fw upgrade for existing products
Number of SIP users limited by hardware / license
IP PBX STANDARD
MICRO UNIFIED COMMUNICATIONS
•
•
Set of telephony features tailored for use in Small
Office Environments (up to 10-15 users):
– Analog, ISDN, DECT and SIP (hw / sw)
phones support
– Hold / music-on-hold
– Blind / Assisted Transfer
– Ring groups
– DND / Call park
– Scalable LCR
– Speed dials agenda
Set of advanced telephony features for Small
Business (up to 25-30 users), adding to the IP PBX
Standard Licence:
– Multi-level Interactive Voice Response (IVR)
system with Time Profiles
– Voice-mail with email forward of the recorded
message
– Call logs with CDR export and support for
Billing Applications
SUPPORTED PRODUCTS
SUPPORTED PRODUCTS
BG SERIES
BG SERIES
BG1220, BG1221R, BG1242, BG7420, BG8542
BG7420, BG8542
SV SERIES
SV SERIES
SV1242, SV1242E, SV2242, SV2242E, SV6044
SV2242E, SV6044
NO USER FILES MANAGEMENT
USB STORAGE / COMPACT FLASH SUPPORT FOR USER FILES
4

5. Access Network Product Lines
IP PBX AND UNIFIED COMMUNICATIONS FEATURES (1)
CONFIDENTIAL. DO NOT DISTRIBUTE. AETHRA TELECOMMUNICATIONS
IP PBX FEATURES (1)
Aethra® Telecommunications BG and SV
series IADs provide a comprehensive
telephony feature set to enable IP PBX
services.
Analog, ISDN, DECT and
standard SIP phones support (both
hardware and software) gives maximum
flexibility to the user.
REQUIRED LICENCE
The system supports:
• Analog phones
• ISDN phones
• DECT CATIq
• SIP phones and softphones
• IP PBX standard licence
• Number of SIP clients limited by licence /
device
REQUIRED LICENCE
Analog and ISDN ports support fax using T.38.
BASIC CALL
HANDLING
SUPPORTED TERMINALS
T.38 FAX SUPPORT
PHONES AND FAX
SUPPORT
• IP PBX standard licence
TONES
The correct user tones for the geography are generated locally by the
IAD for all the extension types, analog, digital and IP.
Supported tones are:
• Dial, both primary and secondary
• Busy
• Ringback
• Call Hold
• Congestion
CALLER ID
System supports the display of the caller’s number on incoming calls,
where supplied by the service provider, and the sending of calling
number on outgoing external calls.
CALL HOLD
A call may be placed on hold with optional Hold music. A held call
cannot be forgotten as it is presented back to the extension after a
timeout set by the system's administrator.
MUSIC ON HOLD
Support for system music-on-hold.
CALL PARK
Calls can be parked on the system to be picked by another user. Calls
are Parked against a ‘park slot number’. There is a system configurable
timeout that determines how long a call may remain parked before it is
represented to the extension that originally parked the call.
CALL TRANSFER
Assisted and unassisted call transfer features are available.
CALL FORWARD
CFU, CFB and CFNR are available.
DIRECT DIAL IN (DDI)
Calls can be routed using the called number information to an individual
phone, or groups of phones.
5

6. Access Network Product Lines
IP PBX AND UNIFIED COMMUNICATIONS FEATURES (2)
CONFIDENTIAL. DO NOT DISTRIBUTE. AETHRA TELECOMMUNICATIONS
IP PBX FEATURES (2)
Aethra® Telecommunications BG and SV
series IADs provide a comprehensive
telephony feature set to enable IP PBX
services.
ADVANCED CALL
HANDLING
DO NOT DISTURB (DND)
DND temporarily stops incoming calls ringing at a user's telephone. It will
prevent the user from receiving Hunt Group calls and give direct callers
either voicemail (if enabled) or a busy signal. This feature can be
enabled/disabled from the phone.
REQUIRED LICENCE
• IP PBX standard licence
CALL INTRUSION
Analog, ISDN, DECT and
standard SIP phones support (both
hardware and software) give maximum
flexibility to the user.
The Call Intrusion feature allows a user to join an existing conversation
whether this is an internal or external call.
CALL PICK UP
Call Pickup allows a user to answer a call presented to another
extension. Types of call pickup include:
• Pick up any call ringing on another extension.
• Pick up a Ring Group call ringing on another extension, where the user
must be a member of that Hunt Group.
IP PBX FEATURES (3):
INBOUND AND
OUTBOUND CALL
HANDLING FEATURES
Inbound and outbound calls can be
routed using a flexible calls routing
engine that allows rules based on called
number, extension number and time
profiles.
Interactive Voice Response System,
Terminal Groups and Voice Mail allow the
creation of complex inbound scenarios.
Multiple trunk configuration with fallback
options provide Least Cost Routing
features and backup management.
OUTBOUND CALL
HANDLING
OUTGOING CALLS ROUTING AND LCR
A set of outgoing rules can be created and associated to single or
multiple extension in order to create the outgoing dialing plan for each
user.
SPEED DIALS AGENDA
A set of speed dials can be defined, with the possibility of having them
defined as system or user.
INBOUND CALL
HANDLING
INCOMING CALLS ROUTING
Incoming calls can to be managed supporting an intelligent call routing
engine capable of making routing decisions based on a number of
criteria.
RING GROUPS
It is possible to create Ring Groups with several modes of call
presentation:
• Broadcast
• Circular
• Circular-unanswered
• Priority-busy
• Priority-no-answer
• Priority-linear
TIME PROFILES
Time Profiles can be used to define how a call will be routed according
to time and date. Different time rules can be defined as single or
recurring and applied to Inbound calls rules.
6

7. Access Network Product Lines
IP PBX AND UNIFIED COMMUNICATIONS FEATURES (3)
CONFIDENTIAL. DO NOT DISTRIBUTE. AETHRA TELECOMMUNICATIONS
IP PBX ADVANCED
FEATURES
MICRO UNIFIED
COMMUNICATIONS
INTERACTIVE VOICE RESPONSE (IVR)
REQUIRED LICENCE
It is possible to create multi level Interactive Voice Response system, in
order to give the possibility to route calls selecting tones guided by audio
messages.
Audio messages can be loaded, recorded and managed inside the
system by the administrator. IVR system can be used in conjunction with
Time Profiles, Voice Mail and Ring Groups.
• Micro Unified Communications Licence
VOICE MAIL
Voice Mail can be activated or deactivated for each one of the users.
Recorded messages will be sent to the configured email address and
will be stored in the system to be accessed by the phone dialing the
access code.
MUSIC ON HOLD
Support for user defined music-on-hold.
CALL LOGS, CDR AND BILLING
System supports internal call logs, CDR export and billing features using
external software.
7

8. www.aethra.com
info@aethra.com
CONFIDENTIAL. DO NOT DISTRIBUTE. AETHRA TELECOMMUNICATIONS