Continuous Improvement. All organizations want it but how do you do it? In this presentation for the Ontario Hospitals Association I shared stories and ideas for applying Lean practices to change.
43. 1. Create groups of 4 - 6 people
2. Write down what questions you
want this session to answer
3. Prioritize your questions
4. Elect a delegate to bring your
question up here
5. Delegates, choose your overall
number one question
@jasonlittle
10 minutes
69. @jasonlittle
Co-Create
Change
You cannot control change.
You cannot plan, budget-for,
schedule and “ensure” a successful
continuous improvement initiative
You can guide change by involving
the people affected by the change
into the design of the change.
70. “We cannot solve our problems
with the same thinking we used
when we created them.”
Albert Einstein
73. @jasonlittle
3 Final Tips
1) Co-Create change by involving
the people affected
2) Be transparent with big visible
information radiators
3) Move from plan-driven change
practices, to feedback-driven
ones
74. on a sticky note:
Write a number from 1 to 10
to indicate how satisfied you are
with this whole session
and a comment why.
10 = awesome!1 = terrible!