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Measuring Agility and Deliver Business Goals
                Valtech Way
Business Goals – Lean Metrics
Customer Loyalty
   Quality , Innovation, On Time
Employee Motivation and
Retention
   Continuous Learning,
    Empowerment, Trust
Operational Excellence
   High productivity/ velocity


Stake holder Value : Profitability
Integrity – Agility - Excellence
Agility
Why need Agility:
•Empirical
•Evolving
•No similarity in projects
•Cannot define the scope in the
beginning
How do we sustain :
•Continuous Improvement
•With minimum Metrics which are
focused, relevant
•SMART Metrics
Customer Loyalty


Customer Loyalty is the differentiator
   Customer satisfaction is taken for granted!
   How will agile help organizations to achieve : Quality
    Delivery : Innovation and On Time Delivery.
     Agile manifesto : Customer collaboration over contract
      negotiation, Responding to change over following a plan.
     Early and continuous delivery of valuable software.
     Harnessing change for customers competitive advantage
      working with the PO
Motivation!
Operational Excellence
Operational Excellence

  Quality
    Working software is considered as the primary measure of
     progress
    Practices like ATDD, TDD, CI, Code Review and Pair
     Programming ensures the quality
  Innovation
  Productivity and Velocity
Stake Holder Value : Profitability
Measuring Agility
Metrics
Metrics should not motivate for
Valtech India Story on Agile Adoption
 Corporate Mandate
     • Agile as a differentiator.
     • First attempt to make offshore delivery center as Agile.
     • To Deliver with Agility in a cross cultural and distributed geographies.

 Valtech Solution
     • Valtech chief scientist stayed for around 6 months in Bangalore to transform Valtech India into Agile,
       through Training, Coaching, Mentoring and Certifications
     • 2 Pilot projects for moving towards agile
     • Infrastructural changes (cubicles to open workspace) and Dual Monitors for all the technical staff

 Results
     • 40 professionals trained as CSM in Aug 2006
     • Valtech India Agile Bootcamp – Internal training series
     • By mid of 2008, projects following Scrum - 90%
     • Worked in projects of size up to 100, distributed teams at 5 different locations, running for more than 2
       years
     • Improved Productivity
     • Decreased In-process defects density
     • Effort estimation accuracy improved



14
Quantifying the Return

A Local Case Study: Valtech-India
Agile Adoption - Current Benefits
     Increased customer satisfaction (Repeat orders from customers, client relationship
         running for more than 4+ years)
     Agile emerged as one of our USPs; Started new service “Agile Transformation
        Services” in April 2009
     High employee morale and Employee Longevity
     Better work-life balance




15
Agile at Valtech




          Co-located Team, Open Workspace, Dual
           Monitors – better communication and
                   improved productivity
Project Live Case Study
      2011-2012
Western African
     New Team                              Market,
      formed                             New Country
                        New Domain,
                       New Regulatory
                        Compliance                          Developing
                        Requirements                         Market,
                                                          Communication
Completely new to                                             Issues
 Agile and Valtech
                                        Fixed bid
                                         project




 Adopted Practices from Scrum            Technical Pragmatic SM and
           and XP                              Product Owner
Engineering Practices

•   For Development – XP, a flavors of Agile was used. i.e.,
    o Best Practices of XP used are -
          3 weeks iteration
          Design workshop
          Unit Testing
          Code review
          Code Refactoring
          Daily Build (Continuous Integration)
          Dedicated Stabilization Iteration

•   Use of Tools
    o Junit - Unit Testing
    o JDepend - Automatically measure the quality of a design in terms of its
      extensibility, reusability, and maintainability
    o PMD – Coding Standards


•   Continuous Build using Jenkins

24 February 2012                19
Measuring Agility

Objective of Measuring
   Predictability
   Value
   Quality
   Productivity
Good metrics should answer
Essential Progress Questions
    Is this release on-time?
    Is this release healthy?
Essential Quality Questions
    Is this release likely to be fit-for-release when it is
     ready-for-release?
    Is this project (in general) and this release (in
     particular) effectively satisfying our customer’s
     needs?
Ultimate Diagnostic Question
    What can be done to get this project back on-track?
Story Points Delivered
45



40                                                                    40       40
                                                             38

35                                         35



30                                30
                                                    28

25



20                       20                                                         Story Points


15



10



 5



 0       0       0
     1       2       3        4        5        6        7        8        9
Release Burndown

            Client




#23
Productivity - HOURS Per Story Point

40


35                                                  35
                         34       34

30
                                           28
                                                             26
25                                                                    24.5       24

20
                                                                                      Productivity Hrs Per Story Point

15


10


 5


 0       0       0
     1       2       3        4        5        6        7        8          9
Metrics
Phase 1 -
Productivity: 28 hrs / FP
Total FP delivered: 112/150
Effort Variance: -1.33


Phase 2 –
Productivity: 16.5 hrs / FP
Total FP delivered: 117/149
Effort Variance: -1.19




24 February 2012            25
Choose your Metrics wisely!
Line of code per developer
     Duplicate code
Number of Tasks completed
     Filler tasks
Total time worked
     End up in over time but no
      progress
Measuring Agility and Deliver Business Goals - Valtech Case Study by Guy Duncan

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Measuring Agility and Deliver Business Goals - Valtech Case Study by Guy Duncan

  • 1. Measuring Agility and Deliver Business Goals Valtech Way
  • 2. Business Goals – Lean Metrics Customer Loyalty  Quality , Innovation, On Time Employee Motivation and Retention  Continuous Learning, Empowerment, Trust Operational Excellence  High productivity/ velocity Stake holder Value : Profitability
  • 3. Integrity – Agility - Excellence
  • 4. Agility Why need Agility: •Empirical •Evolving •No similarity in projects •Cannot define the scope in the beginning How do we sustain : •Continuous Improvement •With minimum Metrics which are focused, relevant •SMART Metrics
  • 5.
  • 6. Customer Loyalty Customer Loyalty is the differentiator  Customer satisfaction is taken for granted!  How will agile help organizations to achieve : Quality Delivery : Innovation and On Time Delivery.  Agile manifesto : Customer collaboration over contract negotiation, Responding to change over following a plan.  Early and continuous delivery of valuable software.  Harnessing change for customers competitive advantage working with the PO
  • 9. Operational Excellence  Quality  Working software is considered as the primary measure of progress  Practices like ATDD, TDD, CI, Code Review and Pair Programming ensures the quality  Innovation  Productivity and Velocity
  • 10. Stake Holder Value : Profitability
  • 13. Metrics should not motivate for
  • 14. Valtech India Story on Agile Adoption Corporate Mandate • Agile as a differentiator. • First attempt to make offshore delivery center as Agile. • To Deliver with Agility in a cross cultural and distributed geographies. Valtech Solution • Valtech chief scientist stayed for around 6 months in Bangalore to transform Valtech India into Agile, through Training, Coaching, Mentoring and Certifications • 2 Pilot projects for moving towards agile • Infrastructural changes (cubicles to open workspace) and Dual Monitors for all the technical staff Results • 40 professionals trained as CSM in Aug 2006 • Valtech India Agile Bootcamp – Internal training series • By mid of 2008, projects following Scrum - 90% • Worked in projects of size up to 100, distributed teams at 5 different locations, running for more than 2 years • Improved Productivity • Decreased In-process defects density • Effort estimation accuracy improved 14
  • 15. Quantifying the Return A Local Case Study: Valtech-India Agile Adoption - Current Benefits Increased customer satisfaction (Repeat orders from customers, client relationship running for more than 4+ years) Agile emerged as one of our USPs; Started new service “Agile Transformation Services” in April 2009 High employee morale and Employee Longevity Better work-life balance 15
  • 16. Agile at Valtech Co-located Team, Open Workspace, Dual Monitors – better communication and improved productivity
  • 17. Project Live Case Study 2011-2012
  • 18. Western African New Team Market, formed New Country New Domain, New Regulatory Compliance Developing Requirements Market, Communication Completely new to Issues Agile and Valtech Fixed bid project Adopted Practices from Scrum Technical Pragmatic SM and and XP Product Owner
  • 19. Engineering Practices • For Development – XP, a flavors of Agile was used. i.e., o Best Practices of XP used are -  3 weeks iteration  Design workshop  Unit Testing  Code review  Code Refactoring  Daily Build (Continuous Integration)  Dedicated Stabilization Iteration • Use of Tools o Junit - Unit Testing o JDepend - Automatically measure the quality of a design in terms of its extensibility, reusability, and maintainability o PMD – Coding Standards • Continuous Build using Jenkins 24 February 2012 19
  • 20. Measuring Agility Objective of Measuring  Predictability  Value  Quality  Productivity
  • 21. Good metrics should answer Essential Progress Questions  Is this release on-time?  Is this release healthy? Essential Quality Questions  Is this release likely to be fit-for-release when it is ready-for-release?  Is this project (in general) and this release (in particular) effectively satisfying our customer’s needs? Ultimate Diagnostic Question  What can be done to get this project back on-track?
  • 22. Story Points Delivered 45 40 40 40 38 35 35 30 30 28 25 20 20 Story Points 15 10 5 0 0 0 1 2 3 4 5 6 7 8 9
  • 23. Release Burndown Client #23
  • 24. Productivity - HOURS Per Story Point 40 35 35 34 34 30 28 26 25 24.5 24 20 Productivity Hrs Per Story Point 15 10 5 0 0 0 1 2 3 4 5 6 7 8 9
  • 25. Metrics Phase 1 - Productivity: 28 hrs / FP Total FP delivered: 112/150 Effort Variance: -1.33 Phase 2 – Productivity: 16.5 hrs / FP Total FP delivered: 117/149 Effort Variance: -1.19 24 February 2012 25
  • 26. Choose your Metrics wisely! Line of code per developer  Duplicate code Number of Tasks completed  Filler tasks Total time worked  End up in over time but no progress