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Beyond Budgeting - Management innovation
for new people and business realities
Ambition to Action - the Statoil journey
Bjarte Bogsnes
Vice President - Performance Management Development
Chairman - Beyond Budgeting Roundtable
1
Outline
• The case for change
• The Beyond Budgeting principles
• The Statoil model - Ambition to Action
2
3
Statoil in brief
• Turnover approx. 90 bn. USD
• 23000 employees
in 33 countries
• World’s largest operator in
waters deeper than 100 metres
• Second largest gas exporter to
Europe
• World leader of crude oil sales
• Listed in New York and Oslo
Current production of oil and gas
US Gulf of Mexico
South America
West Africa
North Africa
Caspian
Middle East
Russia
Arctic
North Sea & Norwegian Sea
Canada
East Africa
Aus/Indo.
4
What is Management Innovation?
“Exploring news ways of leading and
managing in knowledge organisations
operating in dynamic and competitive
business environments”
(Not management of innovation….)
5 -
The innovation paradox
6 -
Technology
innovation
Management
innovation
Leading edge!
Uniqueness!
Forefront!
Great! Scary!
What’s best practice?
Let’s call McKinsey!
Same purpose: Better performance!
- a very
crowded place
- not yet a
crowded place
Some of the budget problems
Often a bad yardstick for evaluating performance
7 -
Irritating itches - or symptoms of a bigger problem?
Assumptions quickly outdated
Often weak link to strategy
Very time consuming
Decisions made too early and often too high up
Can prevent value adding activities
“Accordion” forecasting horizon
Stimulates unethical behaviours
Managing traffic performance - one alternative
Based on which
information?
Who is in control?
8
Based on which
information?
Who is in control?
Managing traffic performance
- another alternative
9
Which is most difficult?
In which are values most important?
Which is most efficient?
10
what about the way we lead and manage?
StableDynamic
People
Business
environment
Traditional
management
”Theory X” ”Theory Y”
The world has changed -
11
StableDynamic
”Theory X” ”Theory Y” Leadership
Processes
No traditional detailed budgets
Relative and directional goals
Dynamic planning, forecasting
and resource allocation
Holistic performance evaluation
We must change both processes and leadership
Values based
Autonomy
Transparency
Internal motivation
Rigid, detailed and annual
Rules-based micromanagement
Centralised command and
control
Secrecy, sticks and carrots
Beyond Budgeting
-more agile
-more human
12
13
Companies on a similar journey
13
The 12 Beyond Budgeting principles
© BBRT 2013 – All rights reserved | www.bbrt.org
14
Change in leadership
Governance & transparency
1. Values – Bind people to a common cause; not to a
central plan
2. Governance – Govern through shared values and
sound judgement; not detailed rules and regulations
3. Transparency - Make information open and
transparent; don’t restrict and control it
Accountable teams
4. Teams - Organize around a seamless network of
accountable teams; not around centralized functions
5. Trust – Trust teams to regulate and improve their
performance; don’t micro-manage them
6. Accountability – Base accountability on holistic
criteria and peer reviews; not on hierarchical
relationships
Change in processes
Goals & rewards
7. Goals – Set ambitious medium-term goals; not short-
term fixed targets
8. Rewards – Base rewards on relative performance; not
on meeting fixed targets
Planning & Controls
9. Planning - Make planning a continuous and inclusive
process; not a top-down annual event
10. Coordination - Coordinate interactions dynamically;
not through annual budgets and planning cycles
11. Resources - Make resources available as needed;
not through annual budget allocations
12. Controls - Base controls on fast, frequent feedback;
not on budget variances
15
Same number for
conflicting purposes
Different numbers
• Unbiased - expected outcome
• Limited detail
• Inspiring & stretching
• VUCA robust
• No detailed annual pre-allocation
• KPI targets, decision authorities,
gates and criteria
• Trend monitoring
Start of the Statoil journey
- solving a serious budget conflict
Budget =
•Target
•Forecast
•Resource allocation
Step 1 Step 2
Target
What we want
to happen
Resource
allocation
What it takes to
make it happen
The budget purposes Separate
Event driven, not calendar
driven
Forecast
What we think
will happen
Improve
Financial performance - as we define it
16 -
Shareholder Return Return on Capital
Ambition to Action - purpose and process
• Translating strategy - from ambitions to actions
• Securing flexibility - room to act and perform
• Activating values and leadership principles
Strategic
objectives KPIs
Actions &
forecasts
Individual
or team
goals
Where are we going –
what does success
look like?
• Most important strategic
change areas
• Medium term horizon
How do we measure
progress?
• Indicative measure of
strategic delivery
• 5-10 KPIs, shorter/
longer term targets
What is my or our
contribution?
My Performance Goals
• Delivery
• Behaviour
How do we get
there?
• Concrete actions and
expected outcome
(forecast)
• Clear deadlines and
accountabilities
17
Ambition to Action example
Where are we
going?
”Strategic
objectives” How do we
measure
progress?
”Key
Performance
Indicators”
How do
we get
there?
”Actions”
Finance
Market
Operations
HSE
People &
Organisation
18
More than 1400 ”Ambition to Actions”
across the company
…..and more
19
Performance evaluation - from narrow measurement
to a holistic assessment
B e h a v i o u r
D
e
l
i
v
e
r
y
Living the values
• Day-to day-observations
• 360°/ 180°/ 90° surveys
• People survey
50/50Pressure testing KPI results:
• Deliver towards the strategic objectives?
• How ambitious KPI targets?
• Changed assumptions, with positive or
negative effect?
• Agreed actions implemented, or corrective
actions initiated as needed?
• Delivered results sustainable?
Ambition to Action
• Development plan
• Rewards
20
Towards a simpler, more dynamic and self-
regulating Ambition to Action process
More cost conscious
- less «cost cutting»
More event driven
- less calendar driven
More translation
- less cascading
More relative
- less absolute KPIs
More transparency
- less secrecy
Simple is not the same as easy!
Questions or comments - now or later?
Bjarte Bogsnes
bjbo@statoil.com
+ 47 916 13 843
Twitter @bbogsnes
Beyond Budgeting Round Table
www.bbrt.org
22
1. The problems with traditional management
2. The Beyond Budgeting model
3. The Borealis case
4. The Statoil case
5. Implementation advice
Wiley (US)
Available from e.g. Amazon.co.uk
(Available also in Russian and Japanese)
Want to learn more?
23
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Beyond Budgeting - Bjarte Bogsnes

  • 1. Beyond Budgeting - Management innovation for new people and business realities Ambition to Action - the Statoil journey Bjarte Bogsnes Vice President - Performance Management Development Chairman - Beyond Budgeting Roundtable 1
  • 2. Outline • The case for change • The Beyond Budgeting principles • The Statoil model - Ambition to Action 2
  • 3. 3 Statoil in brief • Turnover approx. 90 bn. USD • 23000 employees in 33 countries • World’s largest operator in waters deeper than 100 metres • Second largest gas exporter to Europe • World leader of crude oil sales • Listed in New York and Oslo Current production of oil and gas US Gulf of Mexico South America West Africa North Africa Caspian Middle East Russia Arctic North Sea & Norwegian Sea Canada East Africa Aus/Indo.
  • 4. 4
  • 5. What is Management Innovation? “Exploring news ways of leading and managing in knowledge organisations operating in dynamic and competitive business environments” (Not management of innovation….) 5 -
  • 6. The innovation paradox 6 - Technology innovation Management innovation Leading edge! Uniqueness! Forefront! Great! Scary! What’s best practice? Let’s call McKinsey! Same purpose: Better performance! - a very crowded place - not yet a crowded place
  • 7. Some of the budget problems Often a bad yardstick for evaluating performance 7 - Irritating itches - or symptoms of a bigger problem? Assumptions quickly outdated Often weak link to strategy Very time consuming Decisions made too early and often too high up Can prevent value adding activities “Accordion” forecasting horizon Stimulates unethical behaviours
  • 8. Managing traffic performance - one alternative Based on which information? Who is in control? 8
  • 9. Based on which information? Who is in control? Managing traffic performance - another alternative 9
  • 10. Which is most difficult? In which are values most important? Which is most efficient? 10
  • 11. what about the way we lead and manage? StableDynamic People Business environment Traditional management ”Theory X” ”Theory Y” The world has changed - 11
  • 12. StableDynamic ”Theory X” ”Theory Y” Leadership Processes No traditional detailed budgets Relative and directional goals Dynamic planning, forecasting and resource allocation Holistic performance evaluation We must change both processes and leadership Values based Autonomy Transparency Internal motivation Rigid, detailed and annual Rules-based micromanagement Centralised command and control Secrecy, sticks and carrots Beyond Budgeting -more agile -more human 12
  • 13. 13 Companies on a similar journey 13
  • 14. The 12 Beyond Budgeting principles © BBRT 2013 – All rights reserved | www.bbrt.org 14 Change in leadership Governance & transparency 1. Values – Bind people to a common cause; not to a central plan 2. Governance – Govern through shared values and sound judgement; not detailed rules and regulations 3. Transparency - Make information open and transparent; don’t restrict and control it Accountable teams 4. Teams - Organize around a seamless network of accountable teams; not around centralized functions 5. Trust – Trust teams to regulate and improve their performance; don’t micro-manage them 6. Accountability – Base accountability on holistic criteria and peer reviews; not on hierarchical relationships Change in processes Goals & rewards 7. Goals – Set ambitious medium-term goals; not short- term fixed targets 8. Rewards – Base rewards on relative performance; not on meeting fixed targets Planning & Controls 9. Planning - Make planning a continuous and inclusive process; not a top-down annual event 10. Coordination - Coordinate interactions dynamically; not through annual budgets and planning cycles 11. Resources - Make resources available as needed; not through annual budget allocations 12. Controls - Base controls on fast, frequent feedback; not on budget variances
  • 15. 15 Same number for conflicting purposes Different numbers • Unbiased - expected outcome • Limited detail • Inspiring & stretching • VUCA robust • No detailed annual pre-allocation • KPI targets, decision authorities, gates and criteria • Trend monitoring Start of the Statoil journey - solving a serious budget conflict Budget = •Target •Forecast •Resource allocation Step 1 Step 2 Target What we want to happen Resource allocation What it takes to make it happen The budget purposes Separate Event driven, not calendar driven Forecast What we think will happen Improve
  • 16. Financial performance - as we define it 16 - Shareholder Return Return on Capital
  • 17. Ambition to Action - purpose and process • Translating strategy - from ambitions to actions • Securing flexibility - room to act and perform • Activating values and leadership principles Strategic objectives KPIs Actions & forecasts Individual or team goals Where are we going – what does success look like? • Most important strategic change areas • Medium term horizon How do we measure progress? • Indicative measure of strategic delivery • 5-10 KPIs, shorter/ longer term targets What is my or our contribution? My Performance Goals • Delivery • Behaviour How do we get there? • Concrete actions and expected outcome (forecast) • Clear deadlines and accountabilities 17
  • 18. Ambition to Action example Where are we going? ”Strategic objectives” How do we measure progress? ”Key Performance Indicators” How do we get there? ”Actions” Finance Market Operations HSE People & Organisation 18
  • 19. More than 1400 ”Ambition to Actions” across the company …..and more 19
  • 20. Performance evaluation - from narrow measurement to a holistic assessment B e h a v i o u r D e l i v e r y Living the values • Day-to day-observations • 360°/ 180°/ 90° surveys • People survey 50/50Pressure testing KPI results: • Deliver towards the strategic objectives? • How ambitious KPI targets? • Changed assumptions, with positive or negative effect? • Agreed actions implemented, or corrective actions initiated as needed? • Delivered results sustainable? Ambition to Action • Development plan • Rewards 20
  • 21. Towards a simpler, more dynamic and self- regulating Ambition to Action process More cost conscious - less «cost cutting» More event driven - less calendar driven More translation - less cascading More relative - less absolute KPIs More transparency - less secrecy Simple is not the same as easy!
  • 22. Questions or comments - now or later? Bjarte Bogsnes bjbo@statoil.com + 47 916 13 843 Twitter @bbogsnes Beyond Budgeting Round Table www.bbrt.org 22
  • 23. 1. The problems with traditional management 2. The Beyond Budgeting model 3. The Borealis case 4. The Statoil case 5. Implementation advice Wiley (US) Available from e.g. Amazon.co.uk (Available also in Russian and Japanese) Want to learn more? 23