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Increased Engagement and
  Communication Through the
      Use of ConnectYard
Cindy Handley, Assistant Professor
Department of Medical Laboratory Science

Amy Thornton, Project Manager
Eagle Learning Online & Learning Enhancement Center
Snapshot of USM
  Dual   campuses
   ◦ Hattiesburg
   ◦ Gulf Coast
   ◦ 7 Colleges
  SACS  Accredited
  Approximately 900 faculty
  Approximately 16,000 students across all campuses
  Offering online courses since 1998
   ◦ Over 30,000 enrollments in online courses (spring 2013)
   ◦ 43 hybrid/fully online programs
  Blackboard      LMS - ConnectYard integrated
What is ConnectYard?
 A communications platform that improves
  the student experience through increased
  engagement!
What is ConnectYard?   (continued)
Why ConnectYard?
We  recognize the importance of
 socialization in online instruction
Knowledge of important role that social
 media plays in students’ lives
Desire to improve communication and
 increase participation in online courses
Mission is to enhance learning and the
 overall student experience
Campus email is not effective
Interesting social media stats:
Facebook
Twitter
LinkedIn



   http://www.huffingtonpost.com/brian-honigman/100-fascinating-
    social-me_b_2185281.html
   http://press.linkedin.com/about
Hurdles Associated with Pilot
Implementation
Marketing
Faculty   and Student
 Buy-in
 ◦ Fear that Professors
   will have access to FB
   pages
 ◦ Faculty concerned
   with added workload
ConnectYard Pilot Implementation
Faculty/Student     Buy-In
  ◦ Easy to use
  ◦ Building Block Integration
  ◦ Bridge to Social Media
Position   ConnectYard
  ◦ Integral part to each course
  ◦ Stress privacy protection
Encourage   Students to Personalize
 Notifications
Stress Use to Quantify Class Participation
Promotion and Awareness
 Feature at Innovation in
 Online Learning Luncheons
 for faculty
 Includein Faculty
 Professional Development
 Standardtool on Bb Learn
 course template
 Increaseintra-departmental
 use for demonstration and
 modeling
 Press   Release
 Campus     Rollout
Potential Uses of ConnectYard
  Enhance  hybrid courses & supplementals
  Communication/interaction tool between
   learning teams
  Back channeling during course and web
   presentations
  Intra-department interaction & communication
  Campus Notifications
  Student Services
   ◦ Tutoring, Event Notifications, First Year Experience &
     Diversity Initiatives
  Marketing   & Recruitment
Best Practice 1: Be Present at the
Course Site
“Liberal use of a faculty's use of communication
tools such as announcements, discussion board
               announcements
postings, and forums communicate to the students
postings
that the faculty member cares about who they are,
cares about their questions and concerns, and is
generally ‘present’ to do the mentoring and
           present
challenging that teaching is all about.”



Judith V. Boettcher, Ph.D.
http://www.designingforlearning.info/services/writing/ecoach/tenbest.html
Best Practice 2: Create a
 supportive online course
 community
  “A good strategy for developing a
  supportive online course community is to
  design a course with a balanced set of
  dialogues. This means designing a course
  so that the three dialogues of faculty to
  student, student to student and student
  student
  to resource are about equal.”


Judith V. Boettcher, Ph.D.
http://www.designingforlearning.info/services/writing/ecoach/tenbest.html
ConnectYard Key Function
 Personalize   Channels
   ◦ Personal Preferences
   ◦ Protect Privacy
 One-Way  & Two-Way
 Bb Integration
   ◦ Discussion Boards
   ◦ Announcements
 Participation
              Points
 Granular Administration
Student Feedback
"It was convenient to receive notifications regarding the
                   activity on Blackboard.”
                          ----------
    “It allowed me to be better informed of what was
  happening within the class with regard to blackboard.”
                          ----------
    Key benefit of ConnectYard, “…to receive instant
  notification of any updates or announcements as they
                   pertained to my class.”
                       ----------
                "IT WAS A GREAT TOOL."
Student Feedback

    ”I would say that it was nice to receive instant
 notification of any updates or announcements as they
 pertained to my class. The only issue that I had was
  that on any text message I received I was unable to
     view the entire message. I had to log onto my
  account or view the message through Blackboard in
                   order to read them.”
                       ----------
QUESTIONS?
 COMMENTS
Thank You!

 Cindy Handley
 Cynthia.handley@usm.edu


 Amy Thornton
 Amy.thornton@usm.edu

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Increased Communication and Engagement Through the Use of ConnectYard

  • 1. Increased Engagement and Communication Through the Use of ConnectYard Cindy Handley, Assistant Professor Department of Medical Laboratory Science Amy Thornton, Project Manager Eagle Learning Online & Learning Enhancement Center
  • 2. Snapshot of USM  Dual campuses ◦ Hattiesburg ◦ Gulf Coast ◦ 7 Colleges  SACS Accredited  Approximately 900 faculty  Approximately 16,000 students across all campuses  Offering online courses since 1998 ◦ Over 30,000 enrollments in online courses (spring 2013) ◦ 43 hybrid/fully online programs  Blackboard LMS - ConnectYard integrated
  • 3. What is ConnectYard? A communications platform that improves the student experience through increased engagement!
  • 4. What is ConnectYard? (continued)
  • 5. Why ConnectYard? We recognize the importance of socialization in online instruction Knowledge of important role that social media plays in students’ lives Desire to improve communication and increase participation in online courses Mission is to enhance learning and the overall student experience Campus email is not effective
  • 6. Interesting social media stats: Facebook Twitter LinkedIn  http://www.huffingtonpost.com/brian-honigman/100-fascinating- social-me_b_2185281.html  http://press.linkedin.com/about
  • 7. Hurdles Associated with Pilot Implementation Marketing Faculty and Student Buy-in ◦ Fear that Professors will have access to FB pages ◦ Faculty concerned with added workload
  • 8. ConnectYard Pilot Implementation Faculty/Student Buy-In ◦ Easy to use ◦ Building Block Integration ◦ Bridge to Social Media Position ConnectYard ◦ Integral part to each course ◦ Stress privacy protection Encourage Students to Personalize Notifications Stress Use to Quantify Class Participation
  • 9. Promotion and Awareness  Feature at Innovation in Online Learning Luncheons for faculty  Includein Faculty Professional Development  Standardtool on Bb Learn course template  Increaseintra-departmental use for demonstration and modeling  Press Release  Campus Rollout
  • 10. Potential Uses of ConnectYard  Enhance hybrid courses & supplementals  Communication/interaction tool between learning teams  Back channeling during course and web presentations  Intra-department interaction & communication  Campus Notifications  Student Services ◦ Tutoring, Event Notifications, First Year Experience & Diversity Initiatives  Marketing & Recruitment
  • 11. Best Practice 1: Be Present at the Course Site “Liberal use of a faculty's use of communication tools such as announcements, discussion board announcements postings, and forums communicate to the students postings that the faculty member cares about who they are, cares about their questions and concerns, and is generally ‘present’ to do the mentoring and present challenging that teaching is all about.” Judith V. Boettcher, Ph.D. http://www.designingforlearning.info/services/writing/ecoach/tenbest.html
  • 12. Best Practice 2: Create a supportive online course community “A good strategy for developing a supportive online course community is to design a course with a balanced set of dialogues. This means designing a course so that the three dialogues of faculty to student, student to student and student student to resource are about equal.” Judith V. Boettcher, Ph.D. http://www.designingforlearning.info/services/writing/ecoach/tenbest.html
  • 13. ConnectYard Key Function Personalize Channels ◦ Personal Preferences ◦ Protect Privacy One-Way & Two-Way Bb Integration ◦ Discussion Boards ◦ Announcements Participation Points Granular Administration
  • 14. Student Feedback "It was convenient to receive notifications regarding the activity on Blackboard.” ---------- “It allowed me to be better informed of what was happening within the class with regard to blackboard.” ---------- Key benefit of ConnectYard, “…to receive instant notification of any updates or announcements as they pertained to my class.” ---------- "IT WAS A GREAT TOOL."
  • 15. Student Feedback ”I would say that it was nice to receive instant notification of any updates or announcements as they pertained to my class. The only issue that I had was that on any text message I received I was unable to view the entire message. I had to log onto my account or view the message through Blackboard in order to read them.” ----------
  • 17. Thank You!  Cindy Handley  Cynthia.handley@usm.edu  Amy Thornton  Amy.thornton@usm.edu

Notes de l'éditeur

  1. Amy
  2. Amy
  3. Amy API to easily integrate w/ any solution – API – application programming interface
  4. Amy
  5. Cindy
  6. Amy
  7. Amy
  8. Amy
  9. Amy and Cindy
  10. Cindy
  11. Cindy
  12. Amy
  13. Cindy
  14. Cindy