1. HUL 291: Electronic Governance
P. Vigneswara Ilavarasan
MS 624 | vignesh@hss.iitd.ac.in
htt // l i / iitdhttp://egroups.google.co.in/egov_iitd
11Vignesh
Agenda
• Types ‐ partnerships
• Stages• Stages
• Features
22Vignesh
Relationship
• Citizens
• Business
• Government
Source: Fang (2002) 33Vignesh
Types
•G2C
•C2G
•G2B
•B2G•B2G
•G2E
•G2G
•G2N
•N2G
Source: Fang (2002) 44Vignesh
2. Stages
1. Information
publishing /
dissemination
2. Official two‐
way
transactions
3. Multi‐
purpose portals
dissemination transactions
4. Portal
personalization
5. Clustering of
common
i
6. Full
integration of
t f ti
p
services transformation
55Vignesh
Stages Cont..
Vignesh 66
Layne & Lee, 2001
Features
access
demand
skills
d h i
demand
secured comprehensive
di it l di id
privacy
digital divide
easy to use
democratic
Vignesh 77
interoperable reengineer
References
• Fang, Z. (2002). E‐government in digital era: Concept, practice,
and development. Int. Journal of the Computer, the Internet
d M t 10 (2) 1 22and Management, 10 (2), 1‐22.
• Layne, K. & Lee, J. (2001). Developing fully functional e‐
government: A four stage model. Government Information g g f
Quarterly, 18, 122–136.
• Silcock, R. (2001). What is e‐government?. Parliamentary
Aff i 54 88 101Affairs, 54, 88‐101.
• Sharma Photostats
Vignesh 88