Contenu connexe Similaire à Facing the Challenge of Enrolment (20) Plus de Arab Federation for Digital Economy (20) Facing the Challenge of Enrolment1. BEST NETWORK BIOSIG 2010
Facing the Challenge of Enrolment
In National ID Schemes
Conference: ‘The Biometric Landscape in Europe’
BEST NETWORK – BIOSIG 2010
Darmstadt, Germany
Date: 9-10 September 2010
Federal Authority | هيئــــــــة اتحــــــــــــادية www.emiratesid.ae
Our Vision: To be a role model and reference point in proofing individual identity and build wealth informatics that guarantees innovative and sophisticated services for the benefit of UAE © 2010 Emirates Identity Authority. All rights reserved
2. Agenda
• Introduction
• National ID Driving Forces
• UAE ID Case Study
• Registration Process
• The New Strategy
• Management Considerations
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
3. Agenda
• Introduction
Introduction
• National ID Driving Forces
• UAE ID Case Study
• Registration Process
• The New Strategy / Registration Process
• Management Considerations
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
4. Introduction
• Global Attraction:
billions of investments.
• Modernisation:
Identity Management Systems
• International Vision:
National Security and Access to Services
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
5. National ID Driving Forces - GCC
National Identity Management System
Support Border Minmise Crime Combat Enhance
Multi-
strategic control Identity solving terrorism homeland
purpose
card
decision support Improve Theft Improve security
making physical/ Control illegal public Government International
Technology e-gov,
virtual immigration services coordination pressure
Solution ecommerce
identity needs
Providers
verification integrated population database
unification of existing cards and national e-authentication
reduce management & production infrastructure government trusted identity
cost (e.g., dls’, labour, health) verification infrastructure
timely, accurate statistical info. provide identity verification
for planning e.g., education, services to other ministeries, banks,
healthcare, energy, etc. ) hospitals, etc.
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
6. National ID Driving Forces - GCC
National Identity Management System
Support Government Minmise Crime Combat Enhance
Multi-
strategic coordination Identity solving terrorism homeland
purpose
decision needs Theft security
card Improve
making support Improve Control illegal Border International
Technology public
e-gov, physical/ immigration control pressure
Solution services
ecommerce virtual
Providers
identity
verification
Security
Economic
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
7. ID Card Projects in GCC Countries
Country Program Total Registered % to total Biometrics
Start Year Population population population
Saudi
2004 28,686,633 1.2 million 4.9% 2x Flat prints
Arabia
Rolled, palm,
UAE 2005 8,200,000 1.8 million 15%
writer
Rolled ten
Kuwait 2009 2,691,158 200,000 2%
prints
Bahrain 2005 1,039,297 800,000 76.9% 2x Flat prints
2x Flat prints
Qatar 2007 833,285 100,000 12%
and Iris
Oman 2004 3,418,085 All 90% 2x Flat prints
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
8. ID Card Projects in GCC Countries
Country Program Total Registered % to total Biometrics
Start Year Population population population
Saudi
2004 28,686,633 1.2 million 4.9% 2x Flat prints
Arabia
Rolled, palm,
UAE 2005 8,200,000 1.8 million 15%
writer
Rolled ten
Kuwait 2009 2,691,158 200,000 2%
prints
Bahrain 2005 1,039,297 800,000 76.9% 2x Flat prints
2x Flat prints
Qatar 2007 833,285 100,000 12%
and Iris
Oman 2004 3,418,085 All 90% 2x Flat prints
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
9. Agenda
• Introduction
• National ID Driving Forces
• UAEID Case Study
• UAE ID Case Study
• Registration Process
• The New Strategy / Registration Process
• Management Considerations
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
10. Population Census
8.2 M
Total Population
4.1 M
950,000
825,000
2010 Census 2005 Census
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
12. Agenda
• Introduction
• National ID Driving Forces
• UAE ID Case Study
• Old Registration Process
• Registration Process
• The New Strategy / Registration Process
• Management Considerations
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
14. On the Ground !
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
15. The Challenge of Enrolment
More Equipment &
Existing available outsourcing
equipment outsourcing
Daily registration
3,200 4,500 8,000 12,000 20,000
capacity
Cards per year 768,000 1,080,000 1,920,000 2,880,000 4,800,000
Time needed to
register 7.8 million 10.2 7.2 4.1 2.7 1.6
people
Time savings (years) 0 8.7 9.6 11.5 12.1
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
16. Early Enrolment Plan
Strategic
Mid 2005 End of Objective
2010
1.2 Million 3.8 Million 5 million
people
Need for different
registration channels
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
17. Agenda
• Introduction
• National ID Driving Forces
• UAE ID Case Study
• Registration Process
• New Strategy / Registration Process
• The New Strategy
• Management Considerations
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
18. The Core Pillars of Strategic Directions
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
19. The Operating Model
Identification
Transaction and authentication
Population Enrolment
services
Data
Data
Trans-
action
Population
Population Enrolment
Data Transactions
Enrolment
Shift in core operations over time
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
20. The NEW Corporate Strategy
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
21. Enrolment Planning
Linking with Mobile
Process
Immigration Enrolment
Re-Engineering Procedures (Labour)
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
22. The New Registration Process
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
23. Registration Linked to Immigration Procedures
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
24. Forms required for issuing residency permits
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
25. Registration Process merged with immigration process
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
26. Registration Process merged with immigration process
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
27. Registration Process merged with immigration process
Residency
Issuance
Data
(granted
residency)
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
29. New Strategy Results
• Enrolment: > million people in less than 8
months .
• All population enrolment in 3 years .
• Challenges !
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
30. Agenda
• Introduction
• National ID Driving Forces
• UAE ID Case Study
• Registration Process
• The New Strategy / Registration Process
• • Management Considerations
Management Considerations
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
31. The Need for Clear Communication Plan
Implementation Change Management and Communication Plan
Success
Clarity
Need to
Business Focus
Move Energy
Reality
here
Commitment
Decreasing Motivation
Feel unimportant to
False Rumors the organisation
Change Lack of
co-operation Negative Behaviours
Normally
Starts Anxiety & Uncertainty Impacted stakeholders’
here about the future level of awareness
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
32. Impact of unfocused management decisions
Financial Impact
Management
Decisions Target
Time Dimension
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
33. EFQM Excellence Model
Organisational Development Principles
Results
HR
Development
Learning and Innovation
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
34. Management Dashboard
• Overview of the Strategy – KPIs
• Graphical Charts and Maps
• Real-Time Reporting
Support executives and managers take actions
at the first sign of a problem, instead of waiting
for monthly or quarterly meetings or reports
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
36. Biometrics
• Technology Limitations
• Multi-Biometrics
Fingerprints Facial Iris
Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved
37. Federal Authority | هيئــــــــة اتحــــــــــــادية © 2010 Emirates Identity Authority. All rights reserved