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Ch. 6 Nonverbal Intercultural Issues

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Nonverbal Communication Issues Experiencing Intercultural Communication by Martin and Nakayama Monday, March 5, 2012
What is nonverbal communication? Monday, March 5, 2012
Defining Nonverbal Communication What is nonverbal communication? Monday, March 5, 2012
Defining Nonverbal Communication What is nonverbal communication? Cultural Variations in Nonverbal Behavior Monday, March 5, 2012
Defining Nonverbal Communication What is nonverbal communication? Cultural Variations in Nonverbal Behavior Defining Cultural Space Monday, March 5, 2012
Nonverbal Communication Monday, March 5, 2012
Nonverbal Communication It is the process of intentionally or unintentionally signaling meaning through behavior other than words. Monday, March 5, 2012
Nonverbal Communication It is the process of intentionally or unintentionally signaling meaning through behavior other than words. Actions, facial expressions, eye behavior, use of time, tone of voice, silence, and or space. Monday, March 5, 2012
Verbal vs. Nonverbal Monday, March 5, 2012
Verbal vs. Nonverbal symbolic have meaning patterned Monday, March 5, 2012
Functions of Nonverbal Monday, March 5, 2012
Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Monday, March 5, 2012
Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Monday, March 5, 2012
Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing words Monday, March 5, 2012
Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing words Monday, March 5, 2012
Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing words Contradicting ..Conveying meaning that is opposite Monday, March 5, 2012
Functions of Nonverbal Monday, March 5, 2012
Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Monday, March 5, 2012
Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Sense of Immediacy ..A feeling of closeness, involvement, and warmth between people. Monday, March 5, 2012
Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Sense of Immediacy ..A feeling of closeness, involvement, and warmth between people. Deception ..Attempt to convince someone of something that is false. Monday, March 5, 2012
Nonverbal communicates Monday, March 5, 2012
Nonverbal communicates relational messages status and power deception Monday, March 5, 2012
This is very serious! Channel Discrepancy Monday, March 5, 2012
This is very serious! Channel Discrepancy When words and actions don’t match, which is more believable? Monday, March 5, 2012
Nonverbal Codes Facial Expressions ❖ sadness ❖ anger ❖ disgust ❖ fear ❖ contempt ❖ surprise ❖ happiness Monday, March 5, 2012
Nonverbal Codes Masking ❖ the act of replacing an expression that shows true feeling with an expression that shows appropriate feeling. Monday, March 5, 2012
Nonverbal Codes Paralanguage is nonverbal vocal messages. ❖ how you say it ❖ speed/rate and volume ❖ tone of voice, pitch, rhythm, vocal range, articulation, and inflections ❖ vocalizations, pauses Monday, March 5, 2012
Nonverbal Codes Space and Environment Proxemics is the way we use our space. ❖ Intimate - 0 to 18” ❖ Personal - 18” to 4 ft. ❖ Social - 4 to 12 ft. ❖ Public - 12 ft. and more ❖ “YOUR BUBBLE” Monday, March 5, 2012
Nonverbal Codes Space and Environment ❖ Territoriality claims space through occupation of that area. ❖ Environment, the layout, and decoration of the space you occupy tells something about you. Monday, March 5, 2012
Nonverbal Codes Tactile or Haptics Communication ❖ Touch can be functional-professional used to perform a job. ❖ Touch can be social-polite for interpersonal. ❖ Touch can be #iendship-warmth for affection. ❖ Touch can be love-intimacy used for romance. ❖ Touch can be sexual-arousal used in sexual relationships. Monday, March 5, 2012
Culture Contact cultures depend on touch as a crucial form of nonverbal communication. Monday, March 5, 2012
Culture Non-contact cultures are less touch-sensitive or even tend to avoid touch. Monday, March 5, 2012
Nonverbal Codes Oculesics ❖ the use of eyes in nonverbal communication has a huge impact. ❖ can vary by culture, especially differences occur between genders Monday, March 5, 2012
Nonverbal Codes Kinesics are aspects of gestures and body movements that send various messages. ❖ Emblems ❖ Illustrators ❖ Regulators ❖ Adaptors Monday, March 5, 2012
Nonverbal Codes Time Orientation ❖ Monochronic ❖ time is a commodity ❖ linear, one event/time ❖ schedules are valued ❖ Polychronic ❖ holistic, circular ❖ personal relationships ❖ many events at once Monday, March 5, 2012
Nonverbal Codes Artifacts ❖ accessories carried or used by the body for decoration or identification. ❖ appearance affects perceptions of attractiveness. ❖ judgement about a person’s background, character, personality, status, and future behavior. Monday, March 5, 2012
Silence Observe, ask a friend, show respect, unity, defiance, grieving. Monday, March 5, 2012
Stereotype Prejudice can be based on nonverbal behavior. Monday, March 5, 2012
Defining Cultural Space Monday, March 5, 2012
Identity and Space Home Neighborhood Region Cyberspace Monday, March 5, 2012
Changing Cultural Space Traveling Migrating Monday, March 5, 2012

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Nonverbal Communication Issues

  • 1. Nonverbal Communication Issues Experiencing Intercultural Communication by Martin and Nakayama Monday, March 5, 2012
  • 2. What is nonverbal communication? Monday, March 5, 2012
  • 3. Defining Nonverbal Communication What is nonverbal communication? Monday, March 5, 2012
  • 4. Defining Nonverbal Communication What is nonverbal communication? Cultural Variations in Nonverbal Behavior Monday, March 5, 2012
  • 5. Defining Nonverbal Communication What is nonverbal communication? Cultural Variations in Nonverbal Behavior Defining Cultural Space Monday, March 5, 2012
  • 7. Nonverbal Communication It is the process of intentionally or unintentionally signaling meaning through behavior other than words. Monday, March 5, 2012
  • 8. Nonverbal Communication It is the process of intentionally or unintentionally signaling meaning through behavior other than words. Actions, facial expressions, eye behavior, use of time, tone of voice, silence, and or space. Monday, March 5, 2012
  • 9. Verbal vs. Nonverbal Monday, March 5, 2012
  • 10. Verbal vs. Nonverbal symbolic have meaning patterned Monday, March 5, 2012
  • 12. Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Monday, March 5, 2012
  • 13. Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Monday, March 5, 2012
  • 14. Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing words Monday, March 5, 2012
  • 15. Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing words Monday, March 5, 2012
  • 16. Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing words Contradicting ..Conveying meaning that is opposite Monday, March 5, 2012
  • 18. Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Monday, March 5, 2012
  • 19. Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Sense of Immediacy ..A feeling of closeness, involvement, and warmth between people. Monday, March 5, 2012
  • 20. Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Sense of Immediacy ..A feeling of closeness, involvement, and warmth between people. Deception ..Attempt to convince someone of something that is false. Monday, March 5, 2012
  • 21. Nonverbal communicates Monday, March 5, 2012
  • 22. Nonverbal communicates relational messages status and power deception Monday, March 5, 2012
  • 23. This is very serious! Channel Discrepancy Monday, March 5, 2012
  • 24. This is very serious! Channel Discrepancy When words and actions don’t match, which is more believable? Monday, March 5, 2012
  • 25. Nonverbal Codes Facial Expressions ❖ sadness ❖ anger ❖ disgust ❖ fear ❖ contempt ❖ surprise ❖ happiness Monday, March 5, 2012
  • 26. Nonverbal Codes Masking ❖ the act of replacing an expression that shows true feeling with an expression that shows appropriate feeling. Monday, March 5, 2012
  • 27. Nonverbal Codes Paralanguage is nonverbal vocal messages. ❖ how you say it ❖ speed/rate and volume ❖ tone of voice, pitch, rhythm, vocal range, articulation, and inflections ❖ vocalizations, pauses Monday, March 5, 2012
  • 28. Nonverbal Codes Space and Environment Proxemics is the way we use our space. ❖ Intimate - 0 to 18” ❖ Personal - 18” to 4 ft. ❖ Social - 4 to 12 ft. ❖ Public - 12 ft. and more ❖ “YOUR BUBBLE” Monday, March 5, 2012
  • 29. Nonverbal Codes Space and Environment ❖ Territoriality claims space through occupation of that area. ❖ Environment, the layout, and decoration of the space you occupy tells something about you. Monday, March 5, 2012
  • 30. Nonverbal Codes Tactile or Haptics Communication ❖ Touch can be functional-professional used to perform a job. ❖ Touch can be social-polite for interpersonal. ❖ Touch can be #iendship-warmth for affection. ❖ Touch can be love-intimacy used for romance. ❖ Touch can be sexual-arousal used in sexual relationships. Monday, March 5, 2012
  • 31. Culture Contact cultures depend on touch as a crucial form of nonverbal communication. Monday, March 5, 2012
  • 32. Culture Non-contact cultures are less touch-sensitive or even tend to avoid touch. Monday, March 5, 2012
  • 33. Nonverbal Codes Oculesics ❖ the use of eyes in nonverbal communication has a huge impact. ❖ can vary by culture, especially differences occur between genders Monday, March 5, 2012
  • 34. Nonverbal Codes Kinesics are aspects of gestures and body movements that send various messages. ❖ Emblems ❖ Illustrators ❖ Regulators ❖ Adaptors Monday, March 5, 2012
  • 35. Nonverbal Codes Time Orientation ❖ Monochronic ❖ time is a commodity ❖ linear, one event/time ❖ schedules are valued ❖ Polychronic ❖ holistic, circular ❖ personal relationships ❖ many events at once Monday, March 5, 2012
  • 36. Nonverbal Codes Artifacts ❖ accessories carried or used by the body for decoration or identification. ❖ appearance affects perceptions of attractiveness. ❖ judgement about a person’s background, character, personality, status, and future behavior. Monday, March 5, 2012
  • 37. Silence Observe, ask a friend, show respect, unity, defiance, grieving. Monday, March 5, 2012
  • 38. Stereotype Prejudice can be based on nonverbal behavior. Monday, March 5, 2012
  • 40. Identity and Space Home Neighborhood Region Cyberspace Monday, March 5, 2012
  • 41. Changing Cultural Space Traveling Migrating Monday, March 5, 2012