The document introduces the AID model for providing constructive feedback with the goal of improving performance and motivation. The AID model involves describing the Action that was observed, the Impact of the action, and agreeing what the recipient will Do in response to the feedback. Key aspects of the AID model are that it focuses on factual examples and keeping feedback positive and motivational to encourage ownership of improvement.

1. Copyright © 2012 Skills Channel TV Limited
Giving
Feedback
with AID

2. Copyright © 2012 Skills Channel TV Limited
THIS IS
SKILLS
CHANNEL
TV

3. Copyright © 2012 Skills Channel TV Limited
Our aim
is to help
people
achieve

4. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
The planned and specific giving
:: WHAT IS FEEDBACK?
of information, often requested,
with the aim of improving
performance and motivation

5. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
Often one persons unplanned or
:: WHAT IS CRITICISM?
unsolicited judgement of the
actions, behaviour or result of
another

6. Copyright © 2012 Skills Channel TV Limited
The word ‘criticism’, even with
:: SO WHAT?
constructive criticism, has the
word ‘criticise’ within it.
Therefore, it can set
an initial barrier.

7. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
Feedback
:: THEREFORE…
It’s a gift!

8. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
A - ACTION
:: THE AID FEEDBACK MODEL
I - IMPACT
D - DO

9. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
The facts of what
:: ACTION
was seen, heard or felt,
results achieved or
specific comments

10. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
The consequences of
:: IMPACT
their actions on others,
projects or results and
its implications

11. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
As a result of the
:: DO
feedback, what will
they DO about it?

12. Copyright © 2012 Skills Channel TV LimitedCopyright © 2009 Skills Channel TV Limited
:: Used for positive and negative feedback
:: USE OF THE AID MODEL
:: Keep to the facts
:: Feedback should be motivational
:: Encourage ownership

13. Copyright © 2012 Skills Channel TV Limited
A - ACTION
I - IMPACT
D - DO
:: IN SUMMARY, AID IS…

14. Copyright © 2012 Skills Channel TV Limited
THIS IS
SKILLS
CHANNEL
TV

15. Copyright © 2012 Skills Channel TV Limited
Call us on
0121 366 87 99
or visit us at
www.skillschannel.tv