Change Management Case Study Presented in Epita, Paris, France Epita International Masters

1. At HP, an HR Transformation
HR Transformation
CASE STUDY
Presented by
Anjan Bhattrai
Devendra Bajaj
Jatin Kolekar

2. At HP, an HR Transformation
Agenda
● Objective
● HR challenges
● Existing HR systems
● Change management approach
● “3 words” problem statement
● Elevator pitch
● SaaS: Software as a Service
● Relationship diagram
● Threats and Opportunity matrix
● Stakeholder analysis
● Success measurement

3. At HP, an HR Transformation
Objective
● Implement a new, state-of-the-art HR platform
● To optimize Human Resources processes and capabilities
● To enable timely and effective decision making
● To give significant time back to employees and managers
● Maximize organizational ability

4. At HP, an HR Transformation
HR Challenges
● Complex systems
● Manual workarounds
● Poor user interface
● Multiple systems not connected
● Time consuming process

5. At HP, an HR Transformation
● Only basic needs were fulfilled
● Boundaries are blurring between private and
public
● Technology expected to be available 24/7
● Social engagement and mobility are the new
worm
● Heterogeneous application environment
● Legacy solution: unfriendly, fulfilled only the
basic needs
Existing HR system

6. At HP, an HR Transformation
3 Word Problem Statement
Problem statement: Outdated HR processes
Impact:
● Complex System and Frustrated
employees
● High HR footprint
● More attention to maintenance than
innovation

7. At HP, an HR Transformation
Elevator Pitch
● The current system is often confusing or overwhelming to perform a
single task
● HR processes will become more efficient by upto 80%
● HR managers can make more effective decisions about talent,
locations, people
● Improved employee productivity can deliver approximately $50
million annually in indirect, measurable cost savings
● As SaaS platform, Workday environment updated regularly and
automatically, ensuring continuous improvements over time
● With the new platform we can better manage one of the most
critical assets-workforce.

8. At HP, an HR Transformation
SaaS: Software as a Service
HR SaaS powered by Workday:

9. At HP, an HR Transformation
Relationship Diagram
HR transformation
at HP
Finance
Information
Technology
Human
Resource
Sales and
marketing
Customers
R and D
Country
Sales
Manager Country
Sales
Manager
Country HR
Manager
Country HR
Manager

10. At HP, an HR Transformation
Threats and Opportunity Matrix
Opportunity Threats
Short
term
Operations cost reduction
Resource optimization
More efficient processes
Improved productivity
Better services for customers (real time, coverage etc…)
Flexibility to market conditions
Automatic update of workday environment
Better traceability
Disruption
Stressing transition period
Resistance from employees
Steep learning curve for employees
Cultural and language differences
Project cost overrun
Project implementation period
Long
term
Allows for future growth with new customers
Replacement of non standard and offline work process
Reporting system for analysis
Better equipment to manage HP talent
Increased quality of human resource management
More effective decisions
Competitive advantage
New partnerships
Project implementation delay can have long lasting
effects

11. At HP, an HR Transformation
Stakeholder Analysis
Stakeholder Project relationship View of project Importance
General Manager/VP Sponsor +++ ++
HR Director Sponsor +++ +++
Sales Director Sponsor +++ ++
HR Managers Stakeholder +++ +++
Sales Managers Stakeholder + ++
Information Technology Stakeholder +++ +
R and D Stakeholder +++ ++
Country HR Managers Stakeholder + ++
Country Sales Managers Stakeholder - +

12. At HP, an HR Transformation
Success measurement
● Increased efficiency: complete end-to-end integration
● Quality of Work
● Improved productivity and powerful functionality
● Simplified and consistent HR application ecosystem
● Lower cost of ownership
● World-class usability: single point navigation, connected
processes
● Reduction in annual costs: Eliminate need for costly upgrades

13. At HP, an HR Transformation
Thank You !