The document discusses the roles and attributes of knowledge leaders. It states that knowledge leaders are essential for establishing knowledge management (KM) in an organization. They provide vision, energy and enthusiasm to implement KM. Their roles vary by organization but they play an important part in building knowledge communities and communicating the complex framework of KM. Knowledge leadership draws from various disciplines like librarianship, information technology, human resources, and business management. The document also outlines the roles of knowledge leaders in developing organizational systems, culture, support, capabilities, and structure to support KM.

1. KNOWLEDGE
LEADER
Chapter 3

2. Knowledge Leader
 Essential for the establishment and encouragement of KM
inside the organization
 Knowledge leaders are the people who provide vision,
energy and enthusiasm to translate the knowledge concept
into reality
 Knowledge leader’s roles and responsibilities differs
depending the organizational context
 They play an important role in building the knowledge
community
 They should understand the complex framework of the KM
and find the ways to communicate it effectively and
collaborate thereafter

3. Contributory Disciplines to Knowledge
Leadership
 Effective knowledge leadership is required to build
knowledge centric organization
 KM draws the subject matters from various
disciplines namely:
 Librarianship
 Information technology
 Human resource management
 Business management

4. Librarianship
 Library and info services are used in dissemination
of information for the communal use
 librarians were the early advocates of the KM
concepts
 The contribution of the librarians to the KM is
noteworthy in following three areas namely:
 System management:
 End uses
 Collection management

5. Continuation…
 System Management:
 Involves the database managing etc which draws the skills from
the librarians
 Important process were developed by them relating to
classification, indexing, cataloguing and retrieval process
 KM requires the electronic information retrieval and its
development has contributed to the KM
 The knowledge leader needs have these skill sets to understand the
KM strategies and come up with the process and implement it
accordingly

6. Continuation…
 End-users:
 End users support has been highly developed in the librarianship
 End users are the people who adopt a system/service to fulfill
either their personal or professional needs
 End users need to be guided/trained properly in order to get the
information quickly
 It is a field which related directly to knowledge sourcing
 End users capabilities to locate, interrogate and understand the
sources of knowledge is stepping stone for knowledge development

7. Continuation…
 Collection management:
 It’s the processes which are required to the development of a
coordinated, balanced, relevant set of resources to support current
users and future info requirements
 They shape knowledge policies and systems
 Knowledge should be enforced in the organization through
effective strategies

8. Information Technology
 KM depends upon the effective systems to manage knowledge and its
retrieval
 IT specialists offer guidance on how knowledge can be digitalized,
captured and retrieved
 Uses various technologies like office automation, distributed knowledge
& knowledge systems etc can be used
 IT will be cost effective over time
 The technical factors affecting the level of acceptance of KM are
 The system’s feature
 Ease of use
 Accessibility
 Users attitude & willingness to learn & adopt the new skills and
competancies

9. Human Resource Management
 HRM needs to be integrated into knowledge leadership capabilities
 HR needs to bring in the dynamic culture inside the organization for
KM implementation
 HR needs to encourage the individuals to participate, share and use KM
 Need to build in good leadership qualities to enhance the KM use and
acceptability inside the organization

10. Business Management
 BM principles influence the understanding of knowledge leadership
 Marketing, strategic management, and other fields help shape the
knowledge leaders
 The knowledge leaders need to be both flexible & adoptable to the
organizational context
 The challenges will be in terms of integrating the KM principles to the
complex and real organizational settings

11. Attributes of Knowledge Leaders
 Strategic Visionary
 Motivator
 Communicator
 Change Agent
 Coach, mentor and model
 Learning facilitator
 Knowledge executor

12. Roles of Knowledge Leader
Knowledge Leader
Roles
Organizational Systems
•Integration
•Effectiveness
•Acceptance/adoption
•Centralization/coordination
•Functionality
•Platforms
Organizational Culture
•Openness to change
•Flexibility
•Sharing VS competition
•Knowledge focused
•Learning of orientation
Organizational Support
•CEO
•Core leaders
•Knowledge team
•Knowledge networks
•Knowledge philosophy
•Strategic priorities
Organizational capability
•Focus on knowledge
competencies
•Support the new
competency
development
•Team building
Organizational Structure
•Reward system
•Control processes
•Political structure unit
•Communication channels
•Core business focus

13. Leading Knowledge Teams
 Each individual knowledge worker needs to develop
knowledge leadership
 K-workers usually work in teams, hence developing the
knowledge leadership to share the individual expertise,
subject knowledge and collaborative work force is essential
 In order to lead the K-teams, K-leaders have to
 Draw the different loyalties into same focus
 Explain the outcomes to be achieved and
 Build accountability of the teams
 Different leadership strategies need to be used at different
phases

14. Knowledge Network
 K-networks provide the organizations the opportunities
to expand their field of expertise, build versatile
knowledge capabilities
 Different skills and strategies are required to build
knowledge network
 K-networks have flexible membership, ownership and
focal points
 Network leaders should strive to initiate good will,
feeling of faith and confidence among the network
members
 Strong focus should be there on knowledge building and
culture sharing

15. Recruiting and Selecting Knowledge Leaders
 The knowledge workers needed to be recruited on
the basis of the strategies and the range of
knowledge he possesses
 Knowledge worker needs to be a chameleon when it
comes to work
 Focus on generic skills rather than more technical
and professional skills while hiring the K-workers

16. Thank you!!!...