The document discusses using voice-based reflection to support workplace learning for busy professionals like general practitioners. It proposes creating reflection opportunities during time slots like commutes by allowing users to record voice responses to structured interview questions. These responses would be transcribed and sent back to allow practitioners to make their learning traceable for certification requirements while fitting it into their schedules. The questions would come from a community-developed bank that users could select, reuse or create their own decks of situational questions tailored to different types of users and situations.