Organizational Behavior & Service Management

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Arun Srinivas Komandoor

Organizational Behavior
&
Service Management
Mobile Aspects
by Arun S Komandoor

Organizational Behavior
(Dr. Abraham Maslow's Theory - 1943)

Are we here?
Row 1 Row 2 Row 3 Row 4
0
2
4
6
8
10
12
Column 1
Column 2
Column 3

Service Management
Information Technology Infrastructure Library
ITIL – Set of concepts and techniques for managing information technology, infrastructure,
development and operations
ITIL – Recognized as international standard, namely ISO/IEC 20000
ITIL – Owned by the Office of Government Commerce (OGC)

Q&A – Where there are people, there
are questions:

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Organizational Behavior & Service Management

1. Organizational Behavior & Service Management Mobile Aspects by Arun S Komandoor

2. Organization Behavior

3. Organizational Behavior (Dr. Abraham Maslow's Theory - 1943)

4. Categories of People

5. Team Work – Real path to Success!

6. Are we here? Row 1 Row 2 Row 3 Row 4 0 2 4 6 8 10 12 Column 1 Column 2 Column 3

7. Service Management Information Technology Infrastructure Library ITIL – Set of concepts and techniques for managing information technology, infrastructure, development and operations ITIL – Recognized as international standard, namely ISO/IEC 20000 ITIL – Owned by the Office of Government Commerce (OGC)

8. ITIL V3 Life Cycle

10. Thank you

11. Q&A – Where there are people, there are questions: