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The leadership
challenge – is it
easy to identify
good leaders?
Midland Branch 20 July 2017
Russel Jamieson - Chair People SIG
Our primary objectives…
 To promote the inclusion of people aspects of
project management
 Research and promote tools and techniques
 Provide support for project leaders and teams
 Provide support for performance improvement
Delivered through…
 Building our reputation as a centre of excellence for people aspects of P3M
delivery
 Communications & publications using appropriate media including:
– o Contributing to the APM BoK
o SIG-specific guides (print & media)
o Social media
 Engaging with other SIGs & branches, the wider PM community and other ‘like-
minded’ bodies and organisations outside the APM
 Presentations & workshops
 Proposing, conducting and encouraging research into people aspects of projects
Leadership
Definition
“Leadership is the ability to establish vision and
direction, to influence and align others towards a
common purpose, and to empower and inspire people
to achieve success.”
APM BoK 6th edition
Where is the challenge?
 Diverse stakeholders
 Transient teams
 Inconsistent levels of support/interest
 New and novel products
 New and novel methods
 New customers
 New suppliers
 Diverse/conflicting Political and political agendas
 Human nature
Leaders lay the foundations of programme success
Why
programmes
succeed
Why
programmes
succeed
Experience of
large numbers of
major
programmes
This may
affect other
programmes
BELIEF
Programme
failure
The programme
remembers the business
is usually correct
The programme
remembers the business
is usually correct
Front LineFailure
Business and main
supplier are aligned
Business and main
supplier are aligned
Objectives of
business and
main supplier
allowed to drift
apart
• Failure to recognise what
drives supplier and customer
• Zero -sum game – not win -
win
• Building individual defences,
rather than mutual success
No Alignment
Programme management
with a focus on benefits
delivery
Programme management
with a focus on benefits
delivery
Dependencies
and Risks
are documented
not managed
Tacit assumption of
slippage
Milestones are
too distant to
highlight
slippage
Decision making
process that makes
decisions and sticks
to them
Decision making
process that makes
decisions and sticks
to them
End Goal is clearly defined
and understood
End Goal is clearly defined
and understood
Failure occurs
when money
Runs out
Too few islands
of stability
No
contingency
planning
Another way of looking at it…
What we are going to cover
 Is it easy to identify good leaders?
– What does a project leader look like?
– Leadership styles
– Personal values and personal leadership approaches
– Emotional intelligence
– Personal resilience
What does a project leader look like?
Optimist
Realist
Visionary
Discerning
Supportive
Encouraging
Charismatic
Transformational
Humble
Proud
Innovative
Habitual
Calm
Laid Back
Direct
Forthright
Strategic
Tactical
Intuitive
Reasoned
Inspirational
Powerful
What does a project leader look like?
Where do you stand?
PPM Leadership
To be a successful leader
you need:
 The right level of training and
capabilities
 A network of peers to support you
 Continuous professional
development
 To learn from experience
 Confidence in your professional
heuristics (processes or methods)
 A set of tools to assist you
 Determination and resilience
To be a successful leader you must
support your colleagues through:
 Capability building and training
 Providing peer support
 Encouraging ongoing learning
 Sharing your experiences
 Helping to create more Master
Builders
 Sharing your tools and how best
to use them
 Mentoring and coaching
What does a project leader look like?
Why should others follow?
Do You:
 Promote and uphold the project vision, reinforce positive relationships,
build an environment that supports effective team work, raise morale and
empower and inspire others to follow throughout the lifecycle of the
project?
 Determine what leadership style is appropriate for particular situations,
individual or group, and adapt your style as appropriate?
 Create an environment which encourages high performance and enables
team members to reach their full potential?
 Gain the trust, confidence and commitment of others and utilise
collaboration throughout the lifecycle to ensure continued momentum of
the project?
 Build and maintain the motivation of the team throughout the project?
 Agree SMART performance objectives for the team and individuals which
are regularly reviewed and monitored to provide prompt and constructive
feedback? and
 Identify and address development needs of the team and self?
APM Competence Framework – BC03 Leadership
Why do others follow?
Never forget followers have their own identity
Rational
Hopes of gaining money, status,
power, or entry into a
meaningful enterprise and our
fears that we will miss out if we
don’t.
Unconscious
Motivations
These lie outside the realm of
our awareness and, therefore,
beyond our ability to control
them.
Leadership Styles
Autocratic
BureaucraticDemocratic
Laissez Faire
More Leadership Styles
Transformational
TransactionalCreative
Corrective
Servant
Personal Values and Personal
Leadership Styles
Scenario 1: Late Delivery
Scenario 2: Corporate Hospitality
Emotional Intelligence
The five domains
 Knowing your emotions
 Managing your own emotions
 Motivating yourself
 Recognising and understanding other people's emotions
 Managing relationships.
Daniel Goleman's - Emotional Intelligence
Personal Resilience
Resilience is the process of adapting well in the
face of adversity, trauma, tragedy, threats or
significant sources of stress — such as family and
relationship problems, serious health problems or
workplace and financial stressors.
It means "bouncing back" from difficult
experiences.
American Psychological Association
Personal Reflection
 What’s my identity as a leader ?
 What’s my identity as a follower ?
 Have I got emotional intelligence ?
 Is there balance in my personal resilience,
performance and wellbeing ?
In summary
 Is it easy to identify good leaders?
– What does a project leader look like?
– Leadership Styles
– Personal Values and personal leadership approaches
– Emotional Intelligence
– Personal Resilience
Follow APM online
LinkedIn
The Association for Project
Management (Official
group)
Facebook
Association for Project
Management
Twitter
@APMProjectMgmt
@APMEvents
Slideshare
slideshare.net/assocpm
Google+
Association for Project
Management
YouTube
youtube.com/APMProjectMgmt
Contact the APM People SIG…
Email peoplesig@apm.org.uk
Web https://www.apm.org.uk/community/people-sig
Twitter https://twitter.com/PeopleSIG
@PeopleSIG
#peoplesig
People SIG – upcoming joint conference
 North West branch Conference - Project manager
to leader - Collaborating, Influencing and Conflict
Management
Alderley Edge Tuesday 10 October from 9am – 6:15pm
with Stephen Carver, People Deliver Projects, Sarah
Coleman, Ingrid Facius, Andrew Bell and David Liddle
https://www.apm.org.uk/event/north-west-branch-
conference-2017/
For full nationwide programme of good practice
events visit https://apm.org.uk/events
And Finally…

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Leadership, 20 July 2017

  • 1. The leadership challenge – is it easy to identify good leaders? Midland Branch 20 July 2017 Russel Jamieson - Chair People SIG
  • 2. Our primary objectives…  To promote the inclusion of people aspects of project management  Research and promote tools and techniques  Provide support for project leaders and teams  Provide support for performance improvement
  • 3. Delivered through…  Building our reputation as a centre of excellence for people aspects of P3M delivery  Communications & publications using appropriate media including: – o Contributing to the APM BoK o SIG-specific guides (print & media) o Social media  Engaging with other SIGs & branches, the wider PM community and other ‘like- minded’ bodies and organisations outside the APM  Presentations & workshops  Proposing, conducting and encouraging research into people aspects of projects
  • 4. Leadership Definition “Leadership is the ability to establish vision and direction, to influence and align others towards a common purpose, and to empower and inspire people to achieve success.” APM BoK 6th edition
  • 5. Where is the challenge?  Diverse stakeholders  Transient teams  Inconsistent levels of support/interest  New and novel products  New and novel methods  New customers  New suppliers  Diverse/conflicting Political and political agendas  Human nature
  • 6. Leaders lay the foundations of programme success Why programmes succeed Why programmes succeed Experience of large numbers of major programmes This may affect other programmes BELIEF Programme failure The programme remembers the business is usually correct The programme remembers the business is usually correct Front LineFailure Business and main supplier are aligned Business and main supplier are aligned Objectives of business and main supplier allowed to drift apart • Failure to recognise what drives supplier and customer • Zero -sum game – not win - win • Building individual defences, rather than mutual success No Alignment Programme management with a focus on benefits delivery Programme management with a focus on benefits delivery Dependencies and Risks are documented not managed Tacit assumption of slippage Milestones are too distant to highlight slippage Decision making process that makes decisions and sticks to them Decision making process that makes decisions and sticks to them End Goal is clearly defined and understood End Goal is clearly defined and understood Failure occurs when money Runs out Too few islands of stability No contingency planning
  • 7. Another way of looking at it…
  • 8. What we are going to cover  Is it easy to identify good leaders? – What does a project leader look like? – Leadership styles – Personal values and personal leadership approaches – Emotional intelligence – Personal resilience
  • 9. What does a project leader look like? Optimist Realist Visionary Discerning Supportive Encouraging Charismatic Transformational Humble Proud Innovative Habitual Calm Laid Back Direct Forthright Strategic Tactical Intuitive Reasoned Inspirational Powerful
  • 10. What does a project leader look like? Where do you stand?
  • 11. PPM Leadership To be a successful leader you need:  The right level of training and capabilities  A network of peers to support you  Continuous professional development  To learn from experience  Confidence in your professional heuristics (processes or methods)  A set of tools to assist you  Determination and resilience To be a successful leader you must support your colleagues through:  Capability building and training  Providing peer support  Encouraging ongoing learning  Sharing your experiences  Helping to create more Master Builders  Sharing your tools and how best to use them  Mentoring and coaching
  • 12. What does a project leader look like?
  • 13. Why should others follow? Do You:  Promote and uphold the project vision, reinforce positive relationships, build an environment that supports effective team work, raise morale and empower and inspire others to follow throughout the lifecycle of the project?  Determine what leadership style is appropriate for particular situations, individual or group, and adapt your style as appropriate?  Create an environment which encourages high performance and enables team members to reach their full potential?  Gain the trust, confidence and commitment of others and utilise collaboration throughout the lifecycle to ensure continued momentum of the project?  Build and maintain the motivation of the team throughout the project?  Agree SMART performance objectives for the team and individuals which are regularly reviewed and monitored to provide prompt and constructive feedback? and  Identify and address development needs of the team and self? APM Competence Framework – BC03 Leadership
  • 14. Why do others follow? Never forget followers have their own identity Rational Hopes of gaining money, status, power, or entry into a meaningful enterprise and our fears that we will miss out if we don’t. Unconscious Motivations These lie outside the realm of our awareness and, therefore, beyond our ability to control them.
  • 17. Personal Values and Personal Leadership Styles Scenario 1: Late Delivery Scenario 2: Corporate Hospitality
  • 18. Emotional Intelligence The five domains  Knowing your emotions  Managing your own emotions  Motivating yourself  Recognising and understanding other people's emotions  Managing relationships. Daniel Goleman's - Emotional Intelligence
  • 19. Personal Resilience Resilience is the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress — such as family and relationship problems, serious health problems or workplace and financial stressors. It means "bouncing back" from difficult experiences. American Psychological Association
  • 20. Personal Reflection  What’s my identity as a leader ?  What’s my identity as a follower ?  Have I got emotional intelligence ?  Is there balance in my personal resilience, performance and wellbeing ?
  • 21. In summary  Is it easy to identify good leaders? – What does a project leader look like? – Leadership Styles – Personal Values and personal leadership approaches – Emotional Intelligence – Personal Resilience
  • 22. Follow APM online LinkedIn The Association for Project Management (Official group) Facebook Association for Project Management Twitter @APMProjectMgmt @APMEvents Slideshare slideshare.net/assocpm Google+ Association for Project Management YouTube youtube.com/APMProjectMgmt
  • 23. Contact the APM People SIG… Email peoplesig@apm.org.uk Web https://www.apm.org.uk/community/people-sig Twitter https://twitter.com/PeopleSIG @PeopleSIG #peoplesig
  • 24. People SIG – upcoming joint conference  North West branch Conference - Project manager to leader - Collaborating, Influencing and Conflict Management Alderley Edge Tuesday 10 October from 9am – 6:15pm with Stephen Carver, People Deliver Projects, Sarah Coleman, Ingrid Facius, Andrew Bell and David Liddle https://www.apm.org.uk/event/north-west-branch- conference-2017/ For full nationwide programme of good practice events visit https://apm.org.uk/events