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1. Alma Faulkenberger is an 85-year-old female outpatient
sitting in the waiting room awaiting an invasive pelvic
procedure. The health care professional who will assist in her
procedure enters the room and calls "Alma." There is no reply
so the professional retreats to the work area. Fifteen minutes
later the professional returns and calls "Alma Frankenberg."
Still no reply, so he leaves again. Another 15 minutes pass and
the professional approaches Alma and shouts in her ear, "Are
you Alma Frankenberg?" She replies, "No I am not, and I am
not deaf either, and when you get my name correct I will answer
you."
Using the topic 1 materials, develop a plan to help Alma be
compliant with the procedure and post-treatment medication.
Also, describe the approach you would take to patient education
in this case.
2.How would you use collaboration to assist in compliance with
a patient as difficult as Alma?

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1. Alma Faulkenberger is an 85-year-old female outpatient sitting in.docx

  • 1. 1. Alma Faulkenberger is an 85-year-old female outpatient sitting in the waiting room awaiting an invasive pelvic procedure. The health care professional who will assist in her procedure enters the room and calls "Alma." There is no reply so the professional retreats to the work area. Fifteen minutes later the professional returns and calls "Alma Frankenberg." Still no reply, so he leaves again. Another 15 minutes pass and the professional approaches Alma and shouts in her ear, "Are you Alma Frankenberg?" She replies, "No I am not, and I am not deaf either, and when you get my name correct I will answer you." Using the topic 1 materials, develop a plan to help Alma be compliant with the procedure and post-treatment medication. Also, describe the approach you would take to patient education in this case. 2.How would you use collaboration to assist in compliance with a patient as difficult as Alma?