Learning Resource for HRD Managers and students of Management

1. Based on a lecture delivered to PGIA –University of Peradeniya (SriLanak)students

3. Management issues
of HRD
Jayadeva de Silva

6. Effects of Globalisation and Pandemic

12. Most Important
Training Need

14. No HRD is possible
where there is no
strategic planning and
management
-Jayadeva de Silva

16. No HRD is possible
where there is No
strategic planning and
management
-Jayadeva de Silva
Remember

17. NEED FOR CREATIVITY
Ever increasing

18. HRM ACTIVITIES
Revisit the

24. NEW NEEDS
New generation

27. SELECTION RECRUITMENT
New challenges

28. Digital Capabilities
• Almost 85 per cent of the respondents in the
McKinsey survey revealed that their business
has somewhat or greatly accelerated the
implementation of technologies that have
become digitally enabled employee interaction
and collaboration, such as videoconferencing
and file sharing etc.

29. • Roughly half of those survey reported that there is
increasing digitization of customer channels, for
example, via e-commerce, mobile apps, or chat boxes
whereas 35 per cent have further digitized their supply
chains,
• for example, by connecting their suppliers with digital
platforms in the supply chain management.
• In this technologically advanced age, one needs to
have command over digital tools for the necessary
collaboration and communication whenever required.
• Hence, whether you’re looking for a new job or want
to start your own business, digital skill is the ultimate
key to success.

30. Communication Skills
• The need for effective communication skill is well taken
by the industry in the era of complex business but now
it has become more important in this virtual world of
communication.
• Managing all stakeholders in the virtual media of
communication has become a present challenge for us.
• Imagining, a young graduate is facing his life’s first-ever
job interview in the virtual platform where probably a
lot of things are not in his/her control.
• Therefore, it’s suggested to have a lot of practice and
preparation before appearing for the job interview.

31. • Communication skills are needed to speak
competently with a wide group of people
while managing good eye contact, exhibit a
varied vocabulary and express your language
& views to your audience, listen effectively,
present your ideas appropriately, write clearly
and concisely, and work well in a group.

32. Cognitive Skills
• Cognitive skills are something that our brain uses
to think, read, learn, remember, reason, and pay
attention etc.
• It enables each one of us to own and direct
ourselves on the right path.
• It helps to solve problems in our workplace and
improve the quality of work.
• It helps us to sustain attention, segregate our
attention, gain attention, long-term memory,
working memory, processing speed, visual
processing, auditory processing, logic & reasoning
etc.

33. Emotional Skills
• Along with IQ, nowadays organizations are giving
priority and importance to Emotional Quotient
(EQ) and Adversity Quotient (AQ).
• These all are very closely interlinked and
interdependent on each other as well.
• The way we are behaving in different situations
and the way we are controlling our emotions is
the key to success in our life.
• These all control our behaviour helps to manage
relations, avoid negative influence and helps us to
manage even in positive situations.

35. • Following are few key indicators of emotional
skills:
– Express feelings with words
– Self-controlled behaviour
– Ask for help when needed
– Shows affection towards familiar people
– Aware of other people’s feelings
– Pride in accomplishment
– Pay attention and wait for the turn to talk

36. Adaptability & Resilience
• Quick recognition of changes, challenges or
roughness
• Define the alternative and effective plan of
action to implement the same is extremely
important in any space of life as well as more
important in our professional life.
• It requires a lot of mental strength and internal
& external collaboration whereas it is also
necessary to develop a habit of keeping us
updated on the regular basis.

37. Motivation & Influence
• The world is changing to find its own way to
motivate an individual in the process to
influence others in changing their minds,
facing the challenges, taking into confidence &
self-commitment etc.
• Negotiation and influencing skills are
extremely valued in any kind of organization.

38. Critical Thinking & Problem Solving
• Critical thinking gives an end-to-end overview of
conceptualizing, applying, analyzing, synthesizing,
and/or evaluating information gathered from, or
generated by observation, experience, reflection,
reasoning, or communication as a guide to believe
and take necessary action.
• Thereby recognizing the problem or foreseeing
the problem, finding out the root cause & finding
an alternative approach to solve and implement a
solution is an essential skill for today’s world.

39. • We strongly believe that the above listed soft
skills set would help you to answer a lot of
important questions during your interviews
also
• In today’s corporate world, while
collaboration and teamwork is an important
aspect for a bright future,
• …the listed skill sets are an extremely crucial
part for career progression and even
unavoidable attributes for the freshers as well
as the job seekers.

40. HRM&
HRD

48. SOCIAL MEDIA

51. INNOVATIONS
Issues in Training & Development

53. ORGANIZATIONS VARY
The way they handle HRM and HRD

55. BASICS OF TRAINING
Revisit the

66. METHODS OF TRAINING

81. https://www.linkedin.com/pulse/current-issues-hrd-role-training-
development-jayadeva-de-silva/
Learning Resources

82. Slideshare
• https://www.slideshare.net/Jayadeva/jayadev
a-de-silva

83. YOUTube
• https://www.youtube.com/user/djayadeva