job satisfaction of delmonte india

1. Subject: Organizational Behaviour
Topic:
Job Satisfaction
Project submitted to:
Prof.D.I.Cabral
Project submitted by:
Name: avi pipada
Class: EMBA, Div.B
Roll no: 13011

2. INDEX
Sr.No.
Topics
Page No.
1.
Acknowledgement
3
2.
Synopsis
4
3.
Company Overview
5
4.
Objective
6
5.
Questionnaire
9
6.
Methodology & Data collection
10
7.
Analysis
11-21
8.
Findings
22
9.
Conclusion
24
10.
Recommendations & Suggestions
25
11.
Bibilography
26

3. ACKNOWLEDGEMENT
I owe a great many thanks to great many people who helped and supported
me during the writing of this report.
My deepest thanks to Prof. D.I.Cabral for guiding and correcting various
documents of mine with attention and care. Thank you Sir for providing me the
opportunity to conduct a survey by visiting an organization. This project gave
me chance to interact with people in an organization.
I would also like to extend my gratitude towards Mr. Prabhat patra (territory
sales manager) who gave a warm welcome to me as an MBA aspirant and
helped me in conducting a survey in the organization. I thank all the employees
at feildfresh foods pvt. Ltd. who were patient and co-operative while
conducting the survey.
Special thanks to MET’s library staff who have helped me by issuing the
necessary books and reference notes to me. They were crucial in building a
strong fundamental base about the concepts and peculiarities involved in the
topic.
Lastly, I would thank my family who have been supportive throughout and my
peers who have always been encouraging in completing this project.

4. Synopsis
Objective:
To know the attitude of the employees in general regarding their job & their
level of job satisfaction.
Actual study:
Studying the behaviour of employees in the organisation and find out their
level of job satisfaction & preparing the questionnaire for the same.
Findings:
From the questionnaire survey, it was found that the management and
employees shared a decent relationship among each other. Organisational
goals and strategies were clearly communicated. Employees co-operate with
each other.
Conclusion:
In feildfresh foods pvt. ltd., this has been proved that there are various
employees possessing different levels of job satisfaction & working together to
achieve the same goals of the company by being complementary &
supplementary to one another.

5. Company Profile
Del Monte.
Nourishing Families.
Enriching Lives.
Every Day.®
Del Monte Foods is one of the country’s largest producers,
distributors and marketers of premium quality, branded pet
products and food products for the U.S. retail market, generating
over $3.8 billion in net sales in fiscal 2013.
Formed in 1916, the business was purchased by
management in 1990 from RJR Nabisco. Investor
group Texas Pacific Group acquired the company in
1997. Two years later the company went
public.In March 2011, the company was acquired by a
group of private equity investors led by Kohlberg
Kravis Roberts in a deal worth $5.3 billion.
With a powerful portfolio of brands, Del Monte products are found
in eight out of ten U.S. households. Pet food and pet snacks brands
include Meow Mix, Kibbles 'n Bits, Milk-Bone, 9Lives, Natural
Balance, Pup-Peroni, Gravy Train, Nature’s Recipe, Canine Carry
Outs, Milo’s Kitchen and other brand names. Food product brands
include Del Monte, Contadina, College Inn, S&W and other brand
names.
The Company also produces and distributes private label pet
products and food products.
At Del Monte, we strive to offer a workplace as vibrant and healthy
as the products we offer. That's why we offer professional
development, excellent benefits and a diverse company culture for
all of our 13,000 employees. Perhaps you would like to be one of
them.

6. Objective
JOB SATISFACTION is an individual’s general attitude towards his or her job.
Job satisfaction is a Positive feeling about one’s job resulting from an
evaluation of its characteristics. In other words, satisfied employees hold
positive feelings about their job and dissatisfied employees hold negative
feelings about their job
The two most widely used approaches are –
 A Single Global Rating Method
 A Summation Score Method ( FACET RATING)
Single Global Rating Method :
In this method, the overall level of job satisfaction is measured. This is done by
using one simple question like ‘Overall how satisfied are you with your job?
The employee has to usually respond to this question on five-point scale. The
employee has to select any number between 1 to 5 depending upon how
strongly he agree or disagree.
Single Global Rating is not time consuming .The manager can use his valuable
time to look into other workplace issues and problems
Summation Score Method :
This is more sophisticated & lengthy method of job satisfaction. In this
method:
 The key elements of job are identified. For e.g. supervision, nature of
work, pay, promotion, opportunities etc.
 The employee is then asked to rate his feelings for each of the job
elements on a standardized scale.
 The researchers then add up the ratings on each of the facets to obtain
the overall job satisfaction score.

7. Summation score method or helps the managers identify the factors with
which employees are dissatisfied so that they can take quick corrective actions.
Largely, the Impact of Job Satisfaction on Employee’s Performance affects the
following
Satisfaction and Productivity
 Satisfied workers aren’t necessarily more productive.
 Worker productivity is higher in organizations with more satisfied
workers.
Satisfaction and Absenteeism
 Satisfied employees have fewer avoidable absences.

8. Satisfaction and Turnover
 Satisfied employees are less likely to quit.
 Organizations take actions to cultivate high performers and to
weed out lower performers.
With this project, I have learnt the attitude of employees towards their job &
their way of expressing dissatisfaction by using
“SUMMATION SCORE METHOD”
The QUESTIONNAIRE used for the survey is as follows

9. FACTOR
STRONGLY
AGREE
SR. NO.
01.
02.
03.
04.
05.
06.
07.
08.
09.
10.
11.
You are satisfied with your job.
You are satisfied with companies rules &
policies in regard to the employees.
Your satisfactory level
performance at work.
affects
your
This job demands too much (physically,
emotionally, mentally)
I feel overwhelmed by my responsibilities
at work
You have supportive colleagues in the
company.
You get Equitable Rewards when you
perform well in your job
If I felt that I needed extra training, it would
be made available for me
Prior to accepting this position, I
understood my job
I have ample opportunities for
advancement in this profession.
I am confident of my abilities to succeed at
my work.
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE

10. METHODOLOGY
The data collected for the purpose of this project was from primary and
secondary sources. For collection of primary data, Survey Methodology was
used. It was done with the help of a questionnaire to evaluate the job
satisfaction level of the employees. Secondary data was collected from the
organisation’s official website to learn about the company’s profile.
The data was collected from a sample of 11 employees of feildfresh foods
pvt. Ltd.
The composition of the employees was varied across several departments.
The questionnaire consists of 11 close ended questions which were individually
filled by the employees.

11. DATA COLLECTION
Data was collected from the employees in the form of a Questionnaire.
Questionnaire was filled by 11 employees of Planning & Organizing
Department of the organization.
Collected data would be further analyzed by SUMMATION SCORE METHOD as
it creates an overall job satisfaction score. Moreover, a single question would
not be able to find the answer on the level of job satisfaction of the
employees.
ANALYSIS
1. You are satisfied with your job.
Sr.
No
1.
Options
Strongly Agree
No. of
people
1
2.
Agree
6
3.
Neutral
4
4.
Disagree
0
5.
Strongly Disagree
0
Total
11

12. 0%
0%
9%
36%
Strongly Agree
Agree
55%
Neutral
Disagree
Strongly Disagree
2. You are satisfied with companies rules & policies in regard to
the employees.
Sr.
No
1.
Options
Strongly Agree
No. of
people
0
2.
Agree
4
3.
Neutral
3
4.
Disagree
3
5.
Strongly Disagree
1
Total
11

13. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9%
37%
27%
27%
3. Your satisfactory level affects your performance at work.
Sr.
No
1.
Options
Strongly Agree
No. of
people
0
2.
Agree
8
3.
Neutral
2
4.
Disagree
1
5.
Strongly Disagree
0
Total
11

14. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9%
18%
73%
4. This job demand too much (physically , emotionally & mentally)
Sr.
No
1.
Options
Strongly Agree
No. of
people
0
2.
Agree
9
3.
Neutral
1
4.
Disagree
1
5.
Strongly Disagree
0
Total
11

15. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9%
9%
82%
5. I feel overwhelmed by my responsibility at work
Sr.
No
1.
Options
Strongly Agree
No. of
people
0
2.
Agree
3
3.
Neutral
6
4.
Disagree
2
5.
Strongly Disagree
0
11

16. Strongly Agree
Agree
Neutral
Disagree
18%
Strongly Disagree
27%
55%
6. You have supportive colleagues in the company.
Sr.
No
1.
Options
Strongly Agree
No. of
people
0
2.
Agree
5
3.
Neutral
3
4.
Disagree
3
5.
Strongly Disagree
0

17. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
27%
46%
27%
7. You get Equitable Rewards when you perform well in your job
Sr.
No
1.
Options
Strongly Agree
No. of
people
0
2.
Agree
8
3.
Neutral
2
4.
Disagree
1
5.
Strongly Disagree
0
Total
11

18. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9%
18%
73%
8. If I feel that I need extra training, it would be available for me
Sr.
No
1.
Options
Strongly Agree
No. of
people
0
2.
Agree
5
3.
Neutral
3
4.
Disagree
2
5.
Strongly Disagree
1
Total
11

19. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9%
18%
46%
27%
9. Prior to accepting this position, I understood my job
Sr.
No
1.
Options
Strongly Agree
No. of
people
2
2.
Agree
6
3.
Neutral
2
4.
Disagree
1
5.
Strongly Disagree
0
Total
11

20. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
0%
9%
18%
18%
55%
10.I have ample of opportunities for advancement in this company
Sr.
No
1.
Options
Strongly Agree
No. of
people
2
2.
Agree
5
3.
Neutral
2
4.
Disagree
2
5.
Strongly Disagree
0
Total
11

21. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
0%
18%
18%
18%
46%
11. I am confident of my abilities to succeed at work
Sr. No
Options
1.
Strongly Agree
No. of
people
2
2.
Agree
4
3.
Neutral
3
4.
Disagree
2
5.
Strongly Disagree
0
Total
11

22. Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
0%
18%
18%
27%
37%
Findings
The survey conducted at FEILDFRESH FOODS PVT. LTD.
Demonstrate the different level of job satisfaction possessed by the
employees. A Summation Score Method of measuring Job Satisfaction was
very useful way of doing survey as it explained the key elements in a job.

23. The key elements in a job are –





Nature of Work
Supervision
Present Pay
Promotion Opportunities
Relations with co – workers
The Effect of Job Satisfaction on Employee’s Performance was also asked to
the employees to know their viewpoints. Majority of the employees agreed
that the satisfactory level affects their performance at work.
Employees were also asked their way of expressing dissatisfaction.
Dissatisfaction can be expressed in a number of ways as follows



Leave the organization
Voice against the wrong
Remain Loyal to the Company
Neglect the situation
From the above findings we have seen that the company shares a very healthy
relationship with its employees. Thus it proves that the employee expectations
are met by the management.
The relevant questionnaire reveals the attitude of employees towards its
management and the level of satisfaction among the employees which is quite
high.
Employees are satisfied with good status, good salary, and opportunity to learn
new things, good working conditions, good remuneration, good growth
opportunities, job security, and good incentives.

24. CONCLUSION
Most of the respondents were between the age group of 30-45. This shows
that people joining their young age but fail to make it as their career.
1. 60% of the total respondents were male. Male employees are more in
the company compared to female employees.
2. Work timings and culture also play an equally important role in
energising the employee while on the work floor
3. Employees also said that maintaining close rapport with the colleagues
are very important. This means company follow team work and they
ensure that team spirit is maintained for effective organisational goal
achievement.
4. 50% of the employees said that their boss sometimes consider their
suggestions.
5. Many employees were learning new things and were happy about it.
This shows it is adding to their knowledge, skill and they feel a sense of
contentment towards the job.
Thus one can conclude saying that in fieldfresh food pvt. ltd. Employee’s level
of job satisfaction is very high with good status, good salary, and opportunity
to learn new things, good working conditions, good remuneration, good
growth opportunities, job security, and good incentives.

25. SUGGESTIONS AND RECOMMENDATIONS
1. The company should give proper timely reward to their employees.
2. Training employees in case they are finding difficult to cope up with
work
3. Targets should be more achievable so that stress levels can be reduced
among employees which will result in better job satisfaction.
4. Since few employees are still not optimistic about the future with the
company they should be made permanent or personal counselling
should be provided and should try to find out the reason.

26. BIBLIOGRAPHY
 Organisational Behaviour – K.Aswathappa 7th Edition
 Organisational Behaviour – Stephen Robbins 9th Edition
 http://www.delmontefoods.com/careers/
 http://www.delmonte.com/get-inspired/
 http://www.fieldfreshfoods.in/pages/contact/2