Webinar Slides: 5 Reasons to Rethink the LMS
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There’s no question that the LMS has become synonymous with corporate learning across small and large companies alike, and organizations are entrenched in it. But the reality is that many corporate learning management systems remain slow, hard to use, and fall short when it comes to improving employee capability and on-the-job behaviors that impact business objectives. There’s a lot of “wasted learning” taking place and it’s costing organizations millions of dollars every year. Join David Wentworth, Principal Analyst with the Brandon Hall Group, and JD Dillon, Principal Learning Strategist at Axonify, as they explore some of the ways in which the traditional LMS falls short and new ways organizations should be thinking about learning and learning technology.
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Webinar Slides: 5 Reasons to Rethink the LMS
- 5. Open Surveys © Brandon Hall Group 2017 5 Visit www.brandonhall.com click Open Surveys If you would like to join a panel of survey takers, please contact us at success@brandonhall.com • Extended Enterprise Learning 2017 • HCM Technology 2017
- 6. How To Ask Questions © Brandon Hall Group 2017 6 • Submit your questions or comments about the discussion to our presenters using the Questions tab on your control panel. • Presentation slides and giveaways can be found in the Handouts tab on your control panel. Recording & Slides will also be sent out after the webinar.
- 7. © Brandon Hall Group 2017 7 LMS Learning Management System 1. A system designed to host, track and deliver online and in-person training courses 2. Heavily focused on the 10 of the 70:20:10 Framework
- 12. © Brandon Hall Group 2017 Learning Needs to Change, Too… • Classes • Courses • ADDIE • Compliance • Completions • Grades • Experience • Social/Collaborative • Video • Mobile • Agile • Connections • Context • Personalization
- 15. © Brandon Hall Group 2017 A Shifting Workplace 34.6% 42.4% 34.1% 31.6% 28.9% 20.4% 2.4% 2.6% 2015 2017 Millennials Generation X Baby Boomers Traditionalists
- 16. •Contextual • Role • Location • Development path •Small • Short videos • Quick updates •Informal • Everyday • Ad hoc •Mobile • Down time • Moment of need •Social • Discussions • Recommendations Embedded Learning is Essential 16 © Brandon Hall Group 2017
- 17. © Brandon Hall Group 2017 17 Continuous Learning Must FIT into the Context of Work • Accessible at the right time + place • Simple to use • Delivered in the right-fit format
- 18. © Brandon Hall Group 2017 18 Axonify Case Study: At Home • Headquarters and 100+ stores, 3000+ employees • 90% reduction in onboarding time • Weekly average participation of 94%
- 20. 20© Brandon Hall Group 2017 • Increased revenue year over year • Majority of key performance indicators increased year over year • Profitability • Customer satisfaction • Market share • Others High-Performing Organizations (HiPOs)
- 21. Improving Performance with Learning 45% 39% 64% 52% 0% 10% 20% 30% 40% 50% 60% 70% Improving individual performance Improving organizational performance Effective/Very Effective High Performers Low Performers 21© Brandon Hall Group 2017
- 22. © Brandon Hall Group 2017 22 CONTENT KNOW DO OUTCOMES Delivering Results Requires Starting with the END in Mind
- 23. © Brandon Hall Group 2017 23 Axonify Case Study: Toyota • 25,000 dealer sales reps • 5% increase in sales satisfaction index (SSI) • 2 vehicles per month per rep increase in sales
- 28. © Brandon Hall Group 2017 28 Axonify Case Study: Bloomingdale’s • 23% reduction in safety incidents = $2.2 million annual savings • 87% of associates stated an increase in confidence on the job • 86% stated that gamification increased participation in learning
- 30. Top Outcomes Used 30 7% 11% 8% 11% 11% 11% 11% 15% 9% 31% 38% 16% 22% 26% 28% 28% 28% 35% 39% 42% 57% 59% 0% 10% 20% 30% 40% 50% 60% 70% Revenue per employee Profitability Leadership promotion rates Revenue growth Rate of knowledge transfer Ability to respond to market Voluntary turnover/retention Business process improvement Team effectiveness Employee engagement Individual performance HiPOs LoPOs © Brandon Hall Group 2017
- 31. © Brandon Hall Group 2017 31 Activating Managers in Support of Performance Requires Actionable Data • Engagement • Knowledge Growth • Behavioral Improvement • Achievements • Compliance • Targeted Coaching
- 32. © Brandon Hall Group 2017 Key Takeaways • Think agile, continuous learning engagements • Learning needs to be embedded into the workflow • Link learning to business results • Learning needs to be engaging - even compliance! • Measure and analyze actionable data
- 33. Questions?
- 37. We Do This Through… Research and Analysis that Define New HCM Standards Success Stories from Global Organizations that Show those Standards in Action Professional Development that Assesses Current State and Enables Innovation Flexible Services to Design and Implement Transformative Solutions Recognition that Validates the Transformation © Brandon Hall Group 2017 37
- 38. Membership Offers Tailored Support RESEARCH ACCESS & EVENTS • Reports • Case Studies, Frameworks & Tools • DataNow® & TotalTech® • Webinars and Research Spotlights • Annual HCM Conference ADVISORY SUPPORT • Ask the Expert • 1 on 1 Consultations • Research Briefings • Benchmarking CLIENT SUCCESS PLAN • Your Priorities • Executive Sponsor • Client Associate • Monthly Meetings © Brandon Hall Group 2017 38 To learn more about becoming a member or to sign up for a free trial, please email us at success@brandonhall.com
- 39. Strategic Consulting Offers Expert Solution Development BENCHMARKING • Competitive/Comparative • Maturity Model • Custom Research STRATEGY • Business Case • Planning • Organization & Governance TECHNOLOGY SELECTION • Vendor Selection • Architecture Design • Systems Evaluation DEVELOPMENT & INTEGRATION • Program Design • Assessment • Survey • Process Integration © Brandon Hall Group 2017 39 To learn more about consulting, please email us at success@brandonhall.com
- 40. Why Brandon Hall Group © Brandon Hall Group 2017 40 1 2 3 4 5 We offer flexible, high-value memberships that offer everything you need at a cost you can afford. Our research is better – more targeted, easily digestible, focused on business results, predictive, prescriptive. Our solutions gets better results – research-driven, focused on the business, simple, targeted, flexible approach. Our case studies are unique for their diversity and focus on business results. Our professional development is practical, tailored to your needs, and equips you to take action.