2. Campaigns management Profiling & segmentation Sub-accounts management Reporting & billing Blacklisting CRM Third party APIs management uses SMPP HTTP SMTP HTTPS FTP User Automatic Systems SMS, MMS, FAX, E-Mail, Voice mail List contacts … … … … Desktop application E-mail client Web interface Social network IM Client uses Comment ça marche ? Plate forme de messagerie unifiée
3. Unimail Architecture ADE Users Automatic Systems Plate forme de messagerie unifiée ERP CRM/SFR Information System Desktop application Browser Automatic Systems interface HTTP/HTTPS, SOAP, MMS … User interface Web, E-mail client … Telecommunication Operator network E-mail Server Fax / Voicemail E-mail SMS Commun fonctions BMS EMS Application core Customer Care Interface Reporting & statistics Blacklisting Contact management users management Campaign management 3rd party application management CMS AMS E-mail gateway SMS gateway MMS gateway OSS/BSS Diameter/ParalayX/SSH/FTP Sub-account management SMTP S/SMTP Trusted SMTP POP3 SMPP/ CIMD/UCP SMSC MMSC MM1/ MM3/ MM4/ MM7/EAIF SIP/T30/T38 MMS Voicemail gateway Fax gateway Voicemail Microsoft OUTLOOK
4. Plate forme de messagerie unifiée SMS Messaging Management Sender : Message : Character number : / SMS number : Contacts source : File Select Contact group Sales Force Scheduling Date : Hour : Hi Farid Langue English Log out Friday September 15th 2010 SMS Messaging MMS Messaging Voicemail FAX Messaging Hybrid mail Messaging management Contacts management sub-accounts Management Reporting & statistics Setting API management Sent
5. Import contacts Please match the ranges in your file with the following criteria: File Header Validate Nom File Header tel Département Screen shot Friday September 15th 2010 Plate forme de messagerie unifiée Contact list Import contacts Export contacts Management BlackList Synchronizing contacts Name Mobile Department Messaging management Contacts management Sub-accounts management Reporting & statistics Setting API management Hi Farid Langue English Log out
6. Reporting & Statistics Comparison of the evolution of messaging in the period between 02/08/2010 and 11/09/2010 Next >> Failure rate of transmission SMS delivery rate Screen shot Friday September 15th 2010 Plate forme de messagerie unifiée List Messaging Evolution messaging Download reports Messaging management Contacts management Sub-accounts management Reporting & statistics setting API management Hi Farid Langue English Log out