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Capability Overview
1
Our Proposition
The eSourcing Group works to help executives understand
the value of procurement and that procurement tools
and processes are a natural part of business. Procurement
technologies, when paired with ‘process improvement’
and ‘staff development’ deliver step changes in
procurement productivity and effectiveness.
Our perfect customer has multi-dimensional issues
that align well with our blended ‘software and services’
approach. Our ‘solution suite’ addresses and supports
both individuals and departments to help you evolve
into a strategically effective resources for your company.
Figure 1.0 Tactical to Strategic – The Organisation
Decentralised
Reactive Transactional Transformative
Centralised Centre-led Integrated Category
Management
LOWHIGHUseoftechnology&process
organisational adoption rate
T
T
T
Tools:
• Fax/Phone/Email
• Spreadsheets
Process:
• Subjective-based
Objectives:
• Individual, ad-hoc
Tools:
• P2P
• RFI/Auctions/Surveys
• Decision Optimisation
• Outsourcing/BPO
Process:
• Standardised by
Procurement
• Procurement
Transformation
Objectives:
• Drive suppliers to the
lowest cost
• Pipeline Development
• Fund future
procurement
investments
Tools:
• Spend Analysis
• Supplier Management
• Contract Management
Process:
• Best Practices embedded
in Centres of Excellence
• Category Management
Tools:
• Supplier Performance
Management
• Risk & Trend Analytics
• Executive Dashboards (BI)
Process:
• Aligned KPIs
• Talent Retention Strategies
Objectives:
• Increase operating profits
• Support growth strategies
Objectives:
• Increase spend under
management
• Centralised Strategy vs.
Centralised Control
The following graphic outlines the transformational
process our clients make as they progress towards
Integrated Category Management. Each client starts at a
different point on ‘the curve’ but they all learn to utilise
increasingly more sophisticated tools and technology to
deliver strategic objectives and year-on-year benefits.
32
What the eSourcing Group can do for you?
The eSourcing Group provides tailored solutions for a
variety of business-critical Supplier and Cost-Management
issues faced by many organisations around the world.
Our experienced practitioners have capabilities spanning
a broad range of industries, technologies and categories.
We can help you lower your organisation’s overall costs
associated with Acquisition, Operations and Management
by utilising effective sourcing and purchasing strategies,
proven processes and the latest technologies.
It is essential that Procurement Professionals operating
in any business sector have the skills to address the
‘business basics’ that can give a competitive edge, such as
reducing costs and eliminating waste, while at the same
time enhancing their ability to invest prudently, provide
When sales can’t deliver,
procurement can.
Saving 1% from your
annual spend will
deliver the same impact
on your EBIT as increasing
revenue by 20%!
flexibility and reduce risk. Whether you are operating in
buoyant or depressed market, these core competencies
are vital to ensuring the survival of your company.
We deliver ‘Operational Excellence’ and ‘Technology
Enablement’ through consultation, training and
implementation across three service lines:
1. Business Consultancy
•	 Analysis and Reporting
•	 Business Process Design and Re-engineering
•	 Compliance and Governance Audits
•	 Complexity and Optimisation Diagnostics
•	 Reviewing, Recommending and Implementing
Technology Enablers
2. Sourcing Services
•	 Outsourced, Facilitated and Managed Services
•	 eRFx / Auctions / Surveys
•	 Decision Optimisation
•	 Contract Authoring and Management
•	 Supplier Performance and Relationship
Management
3. Learning & Development
•	 Up-Skilling and Change Management Programs
•	 In-house and Open Training
•	 Digital and Online Media
•	 Cert IV and Diploma (AQF) Qualifications
4 5
Business Consultancy
Our Business Consultancy practice supports companies
to achieve operational excellence by providing solutions
to Supplier and Cost-Management issues.
Our clients prefer the eSourcing Group because they
see our experience in ‘top tier’ Management Consulting
and hands-on Line Management exposure as a valuable
combination. We have a first-hand understanding of the
challenges and opportunities associated with rallying an
organisation and ultimately achieving desired results.
Developing the right client capabilities and transferring
skills is a crucial part of all our engagements and provides
the basis for lasting, positive outcomes.
We deploy experienced teams who are all experts in
their field and who have worked in the industry as senior
professionals. Everyone is hands-on, deeply involved in
the business and effective decision-makers.
The eSourcing Group has the capability to rapidly
assess manufacturing or service industry supply-chains,
developing and implementing improvement strategies
that positively and permanently impact ‘the bottom line’.
We believe in working side-by-side with our clients in
uncovering facts, developing solutions and transforming
operations. While our approach is based on solid analysis,
our focus is on getting things done and designing
sustainable and relevant business processes.
Our team works closely with our best-in-breed Technology
Solutions providers to deliver the most effective enablers
for your business processes.
6 7
Sourcing Services
Procurement individuals and organisations face the
significant and common pressures of the need to lower
costs and drive savings. They are also more tactical in
nature and are driven by the need to better position
themselves strategically not only within the enterprise
(re-focussing personnel on more strategic activities)
but also against their competitors.
Unlike other areas of business-process outsourcing,
procurement outsourcing is not an ‘all or nothing’
proposition. In fact, many of our clients begin by engaging
the eSourcing Group for expertise on a particular group
of Spend Categories to manage delivery of discrete
sub-processes such as Sourcing Execution.
The eSourcing Group retains highly-experienced, subject-matter experts who can be drawn-on
to provide specific information on a range of categories including:
•	 Facilities Management
•	 Utilities and Energy
•	 Fleet
•	 Freight and Logistics
•	 MRO
•	 Government Policy and Procedure
•	 Travel
•	 Professional Services
•	 Information Technology and
Communications
•	 Contingent Labour and Recruitment
•	 Stationery and Office Support services
© eSourcing Group Strategic Sourcing Process
Opportunity
Analysis
Market
Analysis
Develop
Strategy
Market
Engagement
Negotiate
Contract &
Implement
Manage
Relationship &
Performance
Refresh
Strategy
pportunity
Analys is
Market
Analys is
Develop
S trategy
Spend Analysis
Demand Analysis
Category Profiling
Data Validation
Market Analysis
Total & Life Cycle
Costing
Supplier and Buyer
Perception Analysis
Stakeholder
Analysis
Develop
Specifications
Develop Evaluation
Criteria
Designing
Communication
Plans
Develop Sourcing
Strategy
Supplier
Discovery
Develop RFx and
Distribute
Bid Evaluation
Options & Cost
Modelling
Negotiation
Planning
eAuction
Fact-Based
Negotiation
Review Risk &
Variations
Award/Register
Contract
Communicate
Arrangements
Transition
Management
Service Level
Agreements
Contract
Compliance
Vendor
Management
Performance
Rating Schemes
Maximise Value
Benefits Tracking
Benchmarking
Category
Innovation
Next Generation
Outcomes
The eSourcing Group’s outsourced procurement services
are outlined below in our ‘Strategic Sourcing Process
Model’. Any combination of service components can be
delivered by our team either on-site, off-site (utilising our
proprietary process and systems) or any other in-house
solutions.
8 9
Learning & Development
Investment in Learning and Development (L&D) is essential
for your organisation’s survival. Upgrading the skills and
competencies of your personnel is a critical component
of business growth and change. Our L&D approach is
focussed on developing and reinforcing the knowledge,
skills and abilities required to fully capitalise on the work of
individuals within their specific environments. Our experts
work with you to define ‘learning needs’ in light of the
changes that will occur in regard to roles, processes and
technology.
We assess the existing ‘learning infrastructure’, identify any
capability gaps and address these through appropriate
C-Suite Influencing
Procurement
People, Profit &
Planet
Making Contracts
Work for You
Supplier
Relationship
Management
Sourcing
Strategy
Supplier
Appraisal &
Evaluation
Countering Sales
Techniques
Coaching for
Success
Facilitation
Skills
Influencing
Stakeholders
Practical
Negotiation
Skills
Introduction to
Negotiation
Introduction to
Procurement
Performance
Management
Practical Risk
Management
Specification
Writing
Basics of
Contract Law
Contributing to
Business Case
Bid Evaluation
Reducing
Total Cost
Contract Drafting
Understanding
Supply Markets
Contract
Management
Category
Management
Advanced
Level
Development
Level
Introductory
Level
Managing People Managing Procurement Managing the Business
training. To assist us we have a suite of tools focussed on
profiling and building the knowledge, skills and abilities
required by Procurement Practitioners to fully realise their
potential to contribute to the business. The tools include:
•	 Skills Gap Test
•	 Training Needs Analysis
•	 Procurement Maturity Profiling
Visit www.skillsgapanalysis.com for your free assessment.
We work with you to develop a Personal Development
Program that aligns your capability with ‘best practice’.
©eSourcingGroupTrainingCapabilityMatrix
We then offer you a range of carefully designed
development programs for Introductory, Management
and Leadership levels. These programs feature various
learning strategies that include interactive workshops,
role play, case studies, group participation and group
projects to name a few. We understand people want fewer
lecturers putting them to sleep, preferring high-quality
presenters keeping them entertained and educated.
The eSourcing Group delivers effective programs using
five proven tactics: crafting the fundamentals, getting to
know the group, being storytellers not lecturers, using
passion and sparking discussion.
Why work with the eSourcing Group?
As a specialist Procurement Consultancy practice, we have
a distinctive market presence that is founded on:
•	 An appreciation of how markets operate
•	 An understanding of the different ways in
which we can interact with those markets
•	 Commercial awareness to recognise the Risks
and Opportunities
•	 Effective interpersonal behaviour
The eSourcing Group has developed a set of distinctive
and coherent tools, techniques, principles and
methodologies that focus on the buyer/seller interface.
This intellectual property has been developed from the
experience of working with both buyers and suppliers
in ‘blue chip’ companies all over the world.
The eSourcing Group has:
•	 Classified hundreds of millions of dollars in spend
•	 Developed and deployed ‘best-practice’ sourcing
and procurement processes and tools
•	 Market-tested dozens of categories
•	 Delivered tens of millions of dollars in savings
•	 Designed and implemented Sourcing, Contracts
and P2P Technology Solutions
Our people have worked directly and indirectly with some
of Victoria’s, Australia’s and the world’s most recognised
organisations. Please contact us for further information –
see www.esourcinggroup.com for details.
Technology Partners
Our technology partners have been carefully chosen
as the best-in-breed enablers for their respective
functions.
Our clients can access solutions with functionality and
pricing that meets the requirements of small, medium
or enterprise deployments.
1110
iasta SmartAnalytics enables you to solve the following business
problems common to the procurement team:
•	 Data visibility
•	 Global collaboration and knowledge about
organisational spend
iasta SmartSource is comprised of advanced sourcing software
platforms that give your team the agility to deliver cost-savings
and bottom-line value.
•	 Supplier Information Management
•	 Sourcing: RFx / Auction / Surveys / Template Library /
Project Management.
•	 Decision Optimisation
•	 Contract Authoring
•	 Contract Management
•	 Supplier Performance Management
Ariba is an SAP company, and arguably the pre-eminent
technology solution for end-to-end sourcing and procurement.
Ariba delivers solutions for the ‘Networked Economy’. Buying
smarter, selling faster and managing cash better in today’s
Networked Economy takes responsive and supportive working
relationships with your suppliers, customers and financial
partners. Ariba’s collaborative business commerce solutions
make those relationships efficient, effective and profitable.
Driving high percentages of catalog-based Purchase Order
spend streamlines your ‘downstream’ (invoicing) efforts.
BuyerQuest’s P2P solution builds on the leading eProcurement
solution in the industry to deliver unparalleled functionality in
the Procure-to-Pay process.
With all goods and services enabled within a single-interface
(similar to Amazon.com), BuyerQuest allows for truly self-service
eProcurement. As a direct result, BuyerQuest customers drive
On-Contract, PO-based spend for all goods and services. When
invoices are processed through BuyerQuest, nearly all invoices
match against either a Purchase Order or a contract. If the
suppliers’ invoices are in line with the PO / Contract, the invoices
flow seamlessly through BuyerQuest for payment.
Comprara is a suite of three, specific, sourcing software tools
that enable your business to source and manage Supply
Contracts.
Designed and managed by strategic sourcing professionals and
built on years of experience in global and Australian markets,
Comprara gives you all the benefits of eSourcing, eRFx, Reverse
Auctions and Contract Management in a simple-to-use and
cost-effective solution.
comprará, the future tense of the verb ‘comprar’:
we are going to buy…
12 13
Duopoly
Monopoly
Market
Knowledge
Oligopoly
Supplier
PercepƟons
Distributor
Volunteering
ExploitaƟon
FundraisingCommodiƟes
Work/Life
Balance
Enthusiasm
Bad
Habits
Experienced
Hires
Skills
Shortage
Graduates
Hires
Supplier
Diversity
Sustainability
RISK
CSR
SMI
POLICY
TECHNOLOGY
TECHNOLOGY INTEGRATION
PROCESS
PEOPLE
Labour
Forex
Consultancy
Training
Professional
Development
Conferences
Recognised
QualificaƟons
LogisƟcs
Outbound
Online
Forums
Sales
Obsolescence
ConsumpƟon
Feedback Research
CompeƟƟve
Advantage
Performance
Management
Export
MCIPS
FCIPS
Learning &
Development
Networking
Staff Turnover
Corporate
Memory
Accredited
Industry
OrganisaƟon
CPI
Environment
Corporate
Culture
Goals
Stakeholder
Demands
Raw Material
PRODUCT
Value Chain
Expedite
Purchase
Order
Compliance
Invoice
3-Way
Match
Inventory/Warehouse
P2P
Accounts
Payable
ERP Accounts
Receivable
Data
Integrity
Data
Feeds
Data
Business
Benefits
General
Ledger
Realised
Savings EBIT
Triple BoƩom Line
Balanced
Scorecard
RequisiƟon
eProcurement
CentreLed
DecentralisedCentralised
Cost to
Serve
Fit for Purpose
Socio
Economics
Prototype
Tooling
Design
Concept
PoliƟcs
Alignment
Values
Probity
Equal
Opportunity
GlobalisaƟon
Vendor TermsCONTRACT
Contract
Management
IdenƟfied
Saving
Greenwash
Price
NegoƟaƟon
InnovaƟon
AucƟon
SPM
SRM
PreparaƟon
Late
Tender
KPIEOQ
Opportunity
Analysis
Custom
Taxonomy
Corporate Social Responsibility
OH&S
Reduced
Cost of Sale
Lower
ReputaƟonal Risk
Customer
SaƟsfacƟon
ForecasƟng
MarkeƟng
Cloud
Brand www
Social Media
Smart
Devices
Carbon
Waste Demand
©Copyright2013
UNSPSC
AnalyƟcs
Non-
Compliant
Tender
Supplier
QualificaƟon
ECI
Managed
Service
Supplier
IncenƟves
CompeƟƟve
Demand
Reciprocal
Trading
Supplier
Discovery
Buy
Local
LCCS
SUPPLIERS
SpecificaƟon
Engineering
Risk
Management
Demand
Management
Category
Management
Security
of Supply
Cost
Avoidance
Master Data
Fairness
LogisƟcs
Inbound
Goods &
Services
Import
Licence
Export
Licence
Ethics
Climate Change
Recycling
Resourcement
DepleƟon
Renewable
Energy
Contractor
Recruitment
Source
Salary
Pressure
EQ
Wholesale
Manufacture
Low
Knowledge
Supply Market
Intelligence
Social
Responsibility
Key to lines
Suppliers
Risk
Process
People
Product
CSR
Technology
Policy
SMI
Technology IntegraƟon
ProcurementComplexity A map of contemporary Supply Management
Complexity has become an inevitable
burden on global Supply Chains and, with
that, a significant drain on profits. Simplicity
in business exists when you have exactly the
right number of essential components and
connections to achieve a successful result.
No more, no less.
As companies grow, the processes they
use to manage procurement become
increasingly sophisticated. This adds to
internal costs, but also creates ‘transaction
complexity’ for suppliers. In other words,
the harder it is to do business with you,
the more your suppliers will charge!
It is imperative, for Procurement Specialists
to reduce the complexity, not only for
themselves internally, but for their external
interactions with suppliers. The eSourcing
Group has developed an effective diagnostic
to identify where the most harmful sources
of complexity are hiding within your Supply
Chain and can work with you to simplify it.
August2013
Level 5, 356 Collins Street
Melbourne, VIC 3000
www.esourcinggroup.com
info@esourcinggroup.com
+61 3 9018 7222

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eSG Capability Brochure

  • 2. 1 Our Proposition The eSourcing Group works to help executives understand the value of procurement and that procurement tools and processes are a natural part of business. Procurement technologies, when paired with ‘process improvement’ and ‘staff development’ deliver step changes in procurement productivity and effectiveness. Our perfect customer has multi-dimensional issues that align well with our blended ‘software and services’ approach. Our ‘solution suite’ addresses and supports both individuals and departments to help you evolve into a strategically effective resources for your company. Figure 1.0 Tactical to Strategic – The Organisation Decentralised Reactive Transactional Transformative Centralised Centre-led Integrated Category Management LOWHIGHUseoftechnology&process organisational adoption rate T T T Tools: • Fax/Phone/Email • Spreadsheets Process: • Subjective-based Objectives: • Individual, ad-hoc Tools: • P2P • RFI/Auctions/Surveys • Decision Optimisation • Outsourcing/BPO Process: • Standardised by Procurement • Procurement Transformation Objectives: • Drive suppliers to the lowest cost • Pipeline Development • Fund future procurement investments Tools: • Spend Analysis • Supplier Management • Contract Management Process: • Best Practices embedded in Centres of Excellence • Category Management Tools: • Supplier Performance Management • Risk & Trend Analytics • Executive Dashboards (BI) Process: • Aligned KPIs • Talent Retention Strategies Objectives: • Increase operating profits • Support growth strategies Objectives: • Increase spend under management • Centralised Strategy vs. Centralised Control The following graphic outlines the transformational process our clients make as they progress towards Integrated Category Management. Each client starts at a different point on ‘the curve’ but they all learn to utilise increasingly more sophisticated tools and technology to deliver strategic objectives and year-on-year benefits.
  • 3. 32 What the eSourcing Group can do for you? The eSourcing Group provides tailored solutions for a variety of business-critical Supplier and Cost-Management issues faced by many organisations around the world. Our experienced practitioners have capabilities spanning a broad range of industries, technologies and categories. We can help you lower your organisation’s overall costs associated with Acquisition, Operations and Management by utilising effective sourcing and purchasing strategies, proven processes and the latest technologies. It is essential that Procurement Professionals operating in any business sector have the skills to address the ‘business basics’ that can give a competitive edge, such as reducing costs and eliminating waste, while at the same time enhancing their ability to invest prudently, provide When sales can’t deliver, procurement can. Saving 1% from your annual spend will deliver the same impact on your EBIT as increasing revenue by 20%! flexibility and reduce risk. Whether you are operating in buoyant or depressed market, these core competencies are vital to ensuring the survival of your company. We deliver ‘Operational Excellence’ and ‘Technology Enablement’ through consultation, training and implementation across three service lines: 1. Business Consultancy • Analysis and Reporting • Business Process Design and Re-engineering • Compliance and Governance Audits • Complexity and Optimisation Diagnostics • Reviewing, Recommending and Implementing Technology Enablers 2. Sourcing Services • Outsourced, Facilitated and Managed Services • eRFx / Auctions / Surveys • Decision Optimisation • Contract Authoring and Management • Supplier Performance and Relationship Management 3. Learning & Development • Up-Skilling and Change Management Programs • In-house and Open Training • Digital and Online Media • Cert IV and Diploma (AQF) Qualifications
  • 4. 4 5 Business Consultancy Our Business Consultancy practice supports companies to achieve operational excellence by providing solutions to Supplier and Cost-Management issues. Our clients prefer the eSourcing Group because they see our experience in ‘top tier’ Management Consulting and hands-on Line Management exposure as a valuable combination. We have a first-hand understanding of the challenges and opportunities associated with rallying an organisation and ultimately achieving desired results. Developing the right client capabilities and transferring skills is a crucial part of all our engagements and provides the basis for lasting, positive outcomes. We deploy experienced teams who are all experts in their field and who have worked in the industry as senior professionals. Everyone is hands-on, deeply involved in the business and effective decision-makers. The eSourcing Group has the capability to rapidly assess manufacturing or service industry supply-chains, developing and implementing improvement strategies that positively and permanently impact ‘the bottom line’. We believe in working side-by-side with our clients in uncovering facts, developing solutions and transforming operations. While our approach is based on solid analysis, our focus is on getting things done and designing sustainable and relevant business processes. Our team works closely with our best-in-breed Technology Solutions providers to deliver the most effective enablers for your business processes.
  • 5. 6 7 Sourcing Services Procurement individuals and organisations face the significant and common pressures of the need to lower costs and drive savings. They are also more tactical in nature and are driven by the need to better position themselves strategically not only within the enterprise (re-focussing personnel on more strategic activities) but also against their competitors. Unlike other areas of business-process outsourcing, procurement outsourcing is not an ‘all or nothing’ proposition. In fact, many of our clients begin by engaging the eSourcing Group for expertise on a particular group of Spend Categories to manage delivery of discrete sub-processes such as Sourcing Execution. The eSourcing Group retains highly-experienced, subject-matter experts who can be drawn-on to provide specific information on a range of categories including: • Facilities Management • Utilities and Energy • Fleet • Freight and Logistics • MRO • Government Policy and Procedure • Travel • Professional Services • Information Technology and Communications • Contingent Labour and Recruitment • Stationery and Office Support services © eSourcing Group Strategic Sourcing Process Opportunity Analysis Market Analysis Develop Strategy Market Engagement Negotiate Contract & Implement Manage Relationship & Performance Refresh Strategy pportunity Analys is Market Analys is Develop S trategy Spend Analysis Demand Analysis Category Profiling Data Validation Market Analysis Total & Life Cycle Costing Supplier and Buyer Perception Analysis Stakeholder Analysis Develop Specifications Develop Evaluation Criteria Designing Communication Plans Develop Sourcing Strategy Supplier Discovery Develop RFx and Distribute Bid Evaluation Options & Cost Modelling Negotiation Planning eAuction Fact-Based Negotiation Review Risk & Variations Award/Register Contract Communicate Arrangements Transition Management Service Level Agreements Contract Compliance Vendor Management Performance Rating Schemes Maximise Value Benefits Tracking Benchmarking Category Innovation Next Generation Outcomes The eSourcing Group’s outsourced procurement services are outlined below in our ‘Strategic Sourcing Process Model’. Any combination of service components can be delivered by our team either on-site, off-site (utilising our proprietary process and systems) or any other in-house solutions.
  • 6. 8 9 Learning & Development Investment in Learning and Development (L&D) is essential for your organisation’s survival. Upgrading the skills and competencies of your personnel is a critical component of business growth and change. Our L&D approach is focussed on developing and reinforcing the knowledge, skills and abilities required to fully capitalise on the work of individuals within their specific environments. Our experts work with you to define ‘learning needs’ in light of the changes that will occur in regard to roles, processes and technology. We assess the existing ‘learning infrastructure’, identify any capability gaps and address these through appropriate C-Suite Influencing Procurement People, Profit & Planet Making Contracts Work for You Supplier Relationship Management Sourcing Strategy Supplier Appraisal & Evaluation Countering Sales Techniques Coaching for Success Facilitation Skills Influencing Stakeholders Practical Negotiation Skills Introduction to Negotiation Introduction to Procurement Performance Management Practical Risk Management Specification Writing Basics of Contract Law Contributing to Business Case Bid Evaluation Reducing Total Cost Contract Drafting Understanding Supply Markets Contract Management Category Management Advanced Level Development Level Introductory Level Managing People Managing Procurement Managing the Business training. To assist us we have a suite of tools focussed on profiling and building the knowledge, skills and abilities required by Procurement Practitioners to fully realise their potential to contribute to the business. The tools include: • Skills Gap Test • Training Needs Analysis • Procurement Maturity Profiling Visit www.skillsgapanalysis.com for your free assessment. We work with you to develop a Personal Development Program that aligns your capability with ‘best practice’. ©eSourcingGroupTrainingCapabilityMatrix We then offer you a range of carefully designed development programs for Introductory, Management and Leadership levels. These programs feature various learning strategies that include interactive workshops, role play, case studies, group participation and group projects to name a few. We understand people want fewer lecturers putting them to sleep, preferring high-quality presenters keeping them entertained and educated. The eSourcing Group delivers effective programs using five proven tactics: crafting the fundamentals, getting to know the group, being storytellers not lecturers, using passion and sparking discussion.
  • 7. Why work with the eSourcing Group? As a specialist Procurement Consultancy practice, we have a distinctive market presence that is founded on: • An appreciation of how markets operate • An understanding of the different ways in which we can interact with those markets • Commercial awareness to recognise the Risks and Opportunities • Effective interpersonal behaviour The eSourcing Group has developed a set of distinctive and coherent tools, techniques, principles and methodologies that focus on the buyer/seller interface. This intellectual property has been developed from the experience of working with both buyers and suppliers in ‘blue chip’ companies all over the world. The eSourcing Group has: • Classified hundreds of millions of dollars in spend • Developed and deployed ‘best-practice’ sourcing and procurement processes and tools • Market-tested dozens of categories • Delivered tens of millions of dollars in savings • Designed and implemented Sourcing, Contracts and P2P Technology Solutions Our people have worked directly and indirectly with some of Victoria’s, Australia’s and the world’s most recognised organisations. Please contact us for further information – see www.esourcinggroup.com for details. Technology Partners Our technology partners have been carefully chosen as the best-in-breed enablers for their respective functions. Our clients can access solutions with functionality and pricing that meets the requirements of small, medium or enterprise deployments. 1110 iasta SmartAnalytics enables you to solve the following business problems common to the procurement team: • Data visibility • Global collaboration and knowledge about organisational spend iasta SmartSource is comprised of advanced sourcing software platforms that give your team the agility to deliver cost-savings and bottom-line value. • Supplier Information Management • Sourcing: RFx / Auction / Surveys / Template Library / Project Management. • Decision Optimisation • Contract Authoring • Contract Management • Supplier Performance Management Ariba is an SAP company, and arguably the pre-eminent technology solution for end-to-end sourcing and procurement. Ariba delivers solutions for the ‘Networked Economy’. Buying smarter, selling faster and managing cash better in today’s Networked Economy takes responsive and supportive working relationships with your suppliers, customers and financial partners. Ariba’s collaborative business commerce solutions make those relationships efficient, effective and profitable. Driving high percentages of catalog-based Purchase Order spend streamlines your ‘downstream’ (invoicing) efforts. BuyerQuest’s P2P solution builds on the leading eProcurement solution in the industry to deliver unparalleled functionality in the Procure-to-Pay process. With all goods and services enabled within a single-interface (similar to Amazon.com), BuyerQuest allows for truly self-service eProcurement. As a direct result, BuyerQuest customers drive On-Contract, PO-based spend for all goods and services. When invoices are processed through BuyerQuest, nearly all invoices match against either a Purchase Order or a contract. If the suppliers’ invoices are in line with the PO / Contract, the invoices flow seamlessly through BuyerQuest for payment. Comprara is a suite of three, specific, sourcing software tools that enable your business to source and manage Supply Contracts. Designed and managed by strategic sourcing professionals and built on years of experience in global and Australian markets, Comprara gives you all the benefits of eSourcing, eRFx, Reverse Auctions and Contract Management in a simple-to-use and cost-effective solution. comprará, the future tense of the verb ‘comprar’: we are going to buy…
  • 8. 12 13 Duopoly Monopoly Market Knowledge Oligopoly Supplier PercepƟons Distributor Volunteering ExploitaƟon FundraisingCommodiƟes Work/Life Balance Enthusiasm Bad Habits Experienced Hires Skills Shortage Graduates Hires Supplier Diversity Sustainability RISK CSR SMI POLICY TECHNOLOGY TECHNOLOGY INTEGRATION PROCESS PEOPLE Labour Forex Consultancy Training Professional Development Conferences Recognised QualificaƟons LogisƟcs Outbound Online Forums Sales Obsolescence ConsumpƟon Feedback Research CompeƟƟve Advantage Performance Management Export MCIPS FCIPS Learning & Development Networking Staff Turnover Corporate Memory Accredited Industry OrganisaƟon CPI Environment Corporate Culture Goals Stakeholder Demands Raw Material PRODUCT Value Chain Expedite Purchase Order Compliance Invoice 3-Way Match Inventory/Warehouse P2P Accounts Payable ERP Accounts Receivable Data Integrity Data Feeds Data Business Benefits General Ledger Realised Savings EBIT Triple BoƩom Line Balanced Scorecard RequisiƟon eProcurement CentreLed DecentralisedCentralised Cost to Serve Fit for Purpose Socio Economics Prototype Tooling Design Concept PoliƟcs Alignment Values Probity Equal Opportunity GlobalisaƟon Vendor TermsCONTRACT Contract Management IdenƟfied Saving Greenwash Price NegoƟaƟon InnovaƟon AucƟon SPM SRM PreparaƟon Late Tender KPIEOQ Opportunity Analysis Custom Taxonomy Corporate Social Responsibility OH&S Reduced Cost of Sale Lower ReputaƟonal Risk Customer SaƟsfacƟon ForecasƟng MarkeƟng Cloud Brand www Social Media Smart Devices Carbon Waste Demand ©Copyright2013 UNSPSC AnalyƟcs Non- Compliant Tender Supplier QualificaƟon ECI Managed Service Supplier IncenƟves CompeƟƟve Demand Reciprocal Trading Supplier Discovery Buy Local LCCS SUPPLIERS SpecificaƟon Engineering Risk Management Demand Management Category Management Security of Supply Cost Avoidance Master Data Fairness LogisƟcs Inbound Goods & Services Import Licence Export Licence Ethics Climate Change Recycling Resourcement DepleƟon Renewable Energy Contractor Recruitment Source Salary Pressure EQ Wholesale Manufacture Low Knowledge Supply Market Intelligence Social Responsibility Key to lines Suppliers Risk Process People Product CSR Technology Policy SMI Technology IntegraƟon ProcurementComplexity A map of contemporary Supply Management Complexity has become an inevitable burden on global Supply Chains and, with that, a significant drain on profits. Simplicity in business exists when you have exactly the right number of essential components and connections to achieve a successful result. No more, no less. As companies grow, the processes they use to manage procurement become increasingly sophisticated. This adds to internal costs, but also creates ‘transaction complexity’ for suppliers. In other words, the harder it is to do business with you, the more your suppliers will charge! It is imperative, for Procurement Specialists to reduce the complexity, not only for themselves internally, but for their external interactions with suppliers. The eSourcing Group has developed an effective diagnostic to identify where the most harmful sources of complexity are hiding within your Supply Chain and can work with you to simplify it.
  • 9. August2013 Level 5, 356 Collins Street Melbourne, VIC 3000 www.esourcinggroup.com info@esourcinggroup.com +61 3 9018 7222