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1. Concepts in Organizational
Communication
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2. Concepts
 Communication a critical element of productive
indulgence and interaction in all spheres of life.
 Deals with linkage of people in function to achieve a
desired goal within a context.
 Transactional and interactive process in environment.
 Without effective communication, organizational
relationship patterns deteriorate; less productivity.
 Organizational communication entails vital
information transfer among employees
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3. Concepts
 Communication thus a process-oriented relationship
of sharing
 Involves body language, mannerisms, and
idiosyncratic styles of presentations.
 Essential skills and factors: active listening skills,
resolving conflict, leadership strategies,
communication types and cultures
 Success of an organization depends immensely on
principles of communication.
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4. Active Listening
 Vital in communication practice.
 Effective communication entails hearing information
and comprehension.
 Attentiveness and posture factors to grasp intended
message.
 Entails decoding and giving meaning to symbols.
 Requires deliberate attention and keenness to ensure
that the message is comprehended.
 Doesn’t necessarily entail spending long hours
listening
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5. Leadership Strategies
 Requires the right skills for all executives and managers
alike to enhance strategy formulation and eventual
implementation.
 Strategic leaders manage change, ambiguity, and crises in a
congenial manner
 Provide direction and inspiration to other employees.
 Open to building ownership of the organization and
aligning it to every workgroup in a manner that
implements change and continuity.
 Diverse knowledge of roles as chief strategists.
 Analytical perspectives of designing and managing correct
strategies.
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6. Organizational Culture
 Activities of workers and meanings people attach to
these actions.
 Entails factors such as values, visions, working register,
norms, symbols, systems, and habits that define an
organization.
 Influence interaction between clients and
stakeholders of the organization.
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7. Healthy Organizational Culture
 Accept and appreciate diversity
 Fair treatment of staff,
 respect for individual contribution in the firm
 Invest in employee motivation and pride as an
essential element in selling the company visions
 Employees have equivalent chances to accomplish full
potential
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