In this webinar delivered for the IIC&M Bettina Pickering explains why coaches are in effect leaders, and leaders should adopt a coaching style. She covers the - key qualities that great coaches and leaders have in common - 3 core coaching/leadership qualities with practical examples drawn from her research of interviewing/surveying 30 coaches globally - self-leadership and a process to develop each quality further

1. THE COACH AS A LEADER, THE
LEADER AS A COACH
WITH
BETTINA PICKERING

2. 22
Experience / Background
▪ Production Engineer in Germany
▪ 13 years as a global management consultant for people and
culture change
▪ 5 years as director of my own consulting, training and coaching
business (www.aronagh.com)
Qualifications
▪ Life & Executive Coach Diploma
▪ NLP Master Practitioner & Trainer
▪ MA in applied Coaching
▪ Energetic NLP
▪ Clean Language & Symbolic Modelling
▪ Leadership Embodiment & Somatic Intelligence
▪ Psychosensory Techniques & Principles (Psy-Tap)
▪ Hypnosis Mastery
▪ Teacher for a medical, martial and health Qi Gong
Additional information
• Transformative Coach &
Mentor
• Leadership trainer
• Behavioural Change
Consultant
• Qi Gong teacher
BETTINA PICKERING - BIO

3. 33
CONTENTS
▪ Key qualities that great coaches and leaders have in
common
▪ Exploring 3 core coaching/leadership qualities with
practical examples
▪ how do you know you have got them
▪ what impact they have on you, your coaching/leadership
effectiveness and your client
▪ how you can keep honing these qualities, and become even
better at what you do
▪ Self-leadership and how you can use coaching to lead
yourself

4. SHARED LEADER & COACH
QUALITIES

5. 55
LEADERSHIP IN THE UK
Leadership is the
biggest talent problem
in the UK for 86% of
organisations
Source: Deloitte’s Human Capital
Trends Survey 2015

6. 66
WEAK LEADERSHIP COMES AT A COST
£4.1 billion per year
…. and that is in
staff turnover
ONLY!
Source: CIPD

7. 77
KEY REASONS
1. Capability gap between leadership
culture & employee culture
2. Lack of investment into continuous
learning for current leaders
3. Planning for leadership for potential
leaders

8. 88
OVER TO YOU
Question: What does ‘leader’
mean to you?
Please type your answer in the question
box.

9. 99

10. 1010
5 LEADERSHIP QUALITIES THAT LEAD
TO PROFOUND IMPACT
Source: Bass & Aviolo

11. 1111
POLL
Question: Do you believe these 5 qualities
are shared between leaders and coaches?
▪ Yes
▪ No
Please put your reason for our vote into the
question box.

12. 1212
KEY COACH QUALITIES
The top seven:
▪ Authenticity
▪ Presence
▪ Empathy (this includes care)
▪ Emotional Intelligence
▪ Unconditionality
▪ Holding Space
▪ Client empowerment
MA survey of 30 coaches globally, 2014-2015

13. 1313
KEY COACH QUALITIES
The top seven:
▪ Authenticity
▪ Presence
▪ Empathy (this includes care)
▪ Emotional Intelligence
▪ Unconditionality
▪ Holding Space
▪ Client empowerment
MA survey of 30 coaches globally, 2014-2015

14. 1414
2 MAIN ROLES OF A COACH
1. To facilitate client self-awareness
and self-learning
2. To facilitate change towards an
outcome
Sources: O’Connor & Langes; Zeus & Skiffington

15. 15
ROLES OF A LEADER VS ROLE OF A
COACH
Roles of a Leader
1. To clearly lay out
a vision &
strategy
2. They lead the way
3. To facilitate
followers to
achieve results
Roles of a Coach
1. To facilitate client
self-awareness
and self-learning
2. To facilitate
change towards
an outcome

16. 1616
TOP 6 21ST CENTURY LEADERSHIP
QUALITIES
1. Manage change before circumstances force their
hand
2. See opportunity in everything
3. Innovates & learns rapidly
4. Have everyone’s best interests at heart
5. Inspires and motivates others through their own
passion & commitment
6. Focus on the individual’s strengths not just results
Source: Forbes: 6 characteristics of 21st century leaders; Kosmos – Journal for Global
Transformation: Contemporary leaders of courage and compassion

17. 1717
WE NEED A RANGE OF QUALITIES TO
FULFIL OUR ROLE AS A COACH
7 Coach Qualities
• Authenticity
• Presence
• Empathy (this includes
care)
• Emotional Intelligence
• Unconditionality
• Holding Space
• Client empowerment
Role of the coach
1. To facilitate client self-
awareness & self-
learning
Role of the coach
2. To facilitate change
towards an outcome
21st Century Leadership
qualities
• Have everyone’s best
interests at heart
• Inspires and motivates
others through their own
passion & commitment
• Focus on the individual’s
strengths not just results
21 Century Leadership
qualities
• Manage change before
circumstances force
their hand
• See opportunity in
everything
• Innovates & learns
rapidly

18. 1818
COACHES ARE LEADERS
We lead our clients
▪ Through a process
▪ To self-awareness
▪ To learning
▪ Through or around
obstacles
▪ To different
perspectives
▪ ……
We lead ourselves
▪ To become even
better coaches
▪ To self-awareness
▪ Through our own
challenges
▪ ……

19. 1919
OVER TO YOU
What’s your view?
Put your comments into the question
box.

20. 3 CORE COACHING/LEADERSHIP
QUALITIES

21. 2121
QUALITY 1: AUTHENTICITY
“Who you are is how you
coach”
Edna Murdoch

22. 2222
OVER TO YOU
Question: What does this quote
mean to you?
“Who you are is how you coach”
Edna Murdoch
Put your answer into the question
box.

23. 2323
GO THERE
FIRST!

24. 2424
POLL
Question: Do you agree with the Go
there first principle?
▪ Yes
▪ No
Please put your reason for your choice into
the question box.

25. 2525
PRACTICE WHAT YOU PREACH
How do coaches go there first?
▪ Are using their own tools / techniques for their own
self-care
▪ Address their own issues proactively
▪ Continuous learning & professional development
▪ Have their own coaches and mentors
▪ Have some form of supervision
Sources:
Bettina Pickering’s MA in applied Coaching Survey of 30 coaches
globally, 2014 – 2015;
Bluckert, 2006

26. 2626
▪ Intention
▪ Focus
▪ Groundedness
QUALITY 2: PRESENCE

27. 2727
EXAMPLES FROM MA COACHING
SURVEY
▪ Take time before the session to clear their mind ready for
their client
▪ Use presence based exercises regularly to get to become
more present to themselves
▪ During the session, allow soft focus to be present to the
client and oneself
▪ After the session, clear anything from the session and
work on whatever was triggered by the client (if
applicable)

28. 2828
QUALITY 3: EMPATHY (CARE)
1. Cognitive
empathy
2. Emotional
empathy
3. Compassionate
empathy

29. 2929
EXAMPLES FROM MA COACHING
SURVEY
▪ Validating
▪ Normalising
▪ Storytelling
▪ Sharing from own life
(within reason)
▪ Checking ecology

30. 3030
OVER TO YOU
What are your examples?
…Authenticity, Presence, Empathy…
Please share your examples in the
question box.

31. SELF-LEADERSHIP AND HOW YOU
CAN USE COACHING TO LEAD
YOURSELF

32. 3232
WHAT IS SELF-LEADERSHIP
Self leadership as having a developed sense
of
▪ who you are,
▪ what you can do,
▪ where you are going coupled with
▪ the ability to influence your
communication, emotions and
behaviour on the way to getting there
Source: Bryan, Kazan, 2012 – Self-Leadership

33. 3333
A SUGGESTED PROCESS
Focus: Pick
one coaching
quality
Decide:
What does it
mean to
you?
Discover:
Where are
you now?
Commit:
One action
for your next
client
session
Develop:
How do you
want to be?

34. QUESTIONS?
COMMENTS?
SOMETHING TO SHARE?

35. 35
THANK YOU
To get in touch with me:
Web: www.bettinapickering.com
E-mail: bettina@bettinapickering.com
FB: www.facebook.com/bettinapickeringauthor
Twitter: @Bettina_Author
As a thank you for attending I have a gift for
you:
www.bettinapickering.com/resources/gifts